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The Connacht Hotel

Dublin Road, City East, Galway

4.6
5

Average satisfaction rating out of 5 for this property among customers:

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages


Customer Rating: 5/5

From: Katie Bayliss (Ireland)

Submitted on 30-Jan-2018 (English)

The staff, service and overall experience in this hotel were amazing. Incredibly impressed and satisfied with my stay. Will definitely be back

Hotel Response:

Dear Ms. Baylis, Thank you so much for responding to our feedback request. I am very happy to read that you enjoyed so many aspects of your stay and that you will definitely return to visit us based on your experience. Thank you for choosing to stay with us. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Abbie Hurley (N/A)

Submitted on 24-Jan-2018 (English)

Honestly could not recommend The Connacht enough. Such a lovely hotel. From the staff to the food to the rooms. After staying here I wouldn’t stay anywhere else in Galway.

Hotel Response:

Dear Abbie, Thank you for responding to our feedback request. It was our pleasure to look after you and we are so happy that you both enjoyed your visit to us. Looking forward to seeing you both again very soon. Regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 20-Jan-2018 (English)

this was my second time to stay at the connacht and was even more enjoyable the staff were helpful and nothing was a problem to them we will return and i have recommended it to friends

Hotel Response:

Dear Maria, Thank you so much for your lovely comments following your recent stay with us. It was great to read the you enjoyed your return visit to us. We look forward to welcoming you back to us in the near future and thank you for recommending us to your friends. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Michael O'Rourke (Ireland)

Submitted on 19-Jan-2018 (English)

Good welcome and efficient reception. Clean and spacious bedrooms. Overall great value for money and pleasant stay,(albeit short)

Hotel Response:

Dear Michael, It was wonderful to read your lovely comments following your stay with us. I am so happy that you enjoyed your stay. Perhaps on your next trip to Galway, you will have the opportunity to stay which us again for a longer visit. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Geraldine MC govern (Ireland)

Submitted on 16-Jan-2018 (English)

Would highly recommend this hotel and especially dining in every night the food was top class. Lots of variety each night on menu, close proximity to town and leisure centre was very good.

Hotel Response:

Dear Ms. McGovern, Thank you so much for responding to our feedback request. I am very happy to read that you enjoyed so many aspects of your stay. Thank you for choosing to stay with us and also for highly recommending our Hotel. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Elaine Jackson (N/A)

Submitted on 13-Jan-2018 (English)

Enjoyed our stay. Staff very friendly & efficient. Location easy to get to by bus. Pool, sauna & steam room a wonderful bonus when staying there. Discount offered at check in for full breakfast well worth it. Recommend booking online for best rates (even the hotel’s own website).

Hotel Response:

Dear Ms. Jackson, Thank you so much for responding to our feedback request. I am very happy to read that you enjoyed so many aspects of your stay. Thank you for choosing to stay with us, we look forward to looking after you again in the near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: John Mc Dermott (Ireland)

Submitted on 10-Nov-2017 (English)

Busy Saturday, relaxing Sunday & Monday -- great way to enjoy a R & R. Staff were always ready to assist, staffing levels when busy were high in numbers. Really enjoyable stay

Hotel Response:

Dear Mr. McDermott, Thank you for your comments, we are always delighted to hear from our Guest. I am very happy to read that you enjoyed your experience and I hope that we will have the opportunity to welcome you back to us on your next trip to Galway. Kindest regards. Louise Pettit Guest Relations Manager


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 7-Nov-2017 (English)

Overall very positive. A couple of small issues. Staff @ kids club were great and v friendly.

Hotel Response:

Dear Ms. Tyagi, Thank you for your comments, and I am very happy to hear that your overall experience was very positive. Yes our Friendly Fellows Kids Club is always a very popular destination for our younger Guests. I am sorry to hear that you had a couple of small issues during your stay, which I hope were resolved for you to your satisfaction prior to your departure. We are always delighted to hear from our Guests and if you wish to contact me directly regarding any of the issues you had I would be very happy to assist you. My e-mail address is lpettit@theconnacht.ie. I hope that we will have the opportunity to welcome you and your family back to us on your next visit to Galway. Kindest regards. Louise Pettit Guest Relations Manager


Customer Rating: 3/5

From: Ronald Antoniotti (Ireland)

Submitted on 4-Nov-2017 (English)

Breakfast should have 2 lines for hot food. Extremely long wait to be seated and to get food.

Hotel Response:

Dear Mr. Antoniotti, Thank you so much for responding to our request for feedback. I am sorry that there were queues for breakfast during your stay. As our breakfast buffet is very popular, unfortunately there are certain times in the morning that are busier that others. We make every effort to greet and seat our Guests as quickly as possible. We appreciate your very honest and constructive comments and we hope that you will consider returning to us on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Lynda Connolly (Ireland)

Submitted on 3-Nov-2017 (English)

Lynda Connolly

Hotel Response:

Dear Ms. Connolly, Thank you for responding to our request for feedback and for scoring your experience with us as 5 out of 5. We are always delighted to hear from our Guests. I hope that we will have the pleasure of welcoming you back to us on your next trip to Galway. Kindest regards. Louise Pettit Guest Relations Manager


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 18-Oct-2017 (English)

Room very clean and spacious and staff were efficient.

Hotel Response:

Dear Mr. McNamara, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 4/5

From: Krystian Drabek (N/A)

Submitted on 15-Oct-2017 (English)

Excellent as always

Hotel Response:

Dear Krystian, Thank you so much for your very positive feedback. Delighted to read that you continue to enjoy your visits to us and we hope to have the pleasure of looking after you again in the very near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Shauna O'Hara (N/A)

Submitted on 11-Oct-2017 (English)

We stayed in A wing in a 2 bed suite. Was just perfect for the 5 of us. Was great having the extra space of the living/dining area. We were staying in Galway for the half marathon. Was an added bonus to have a swim, jacuzzi and sauna after the run. The breakfast was also superb. Well worth €8! I can’t think of one breakfast choice that was not available.

Hotel Response:

Dear Ms. O'Hara Thank you for responding to our request for feedback and for scoring your stay 5 out of 5. Great to read that your accommodation suited your needs so well and that you enjoyed our Buffet Breakfast which is very popular with our Guests and our special offer upgrade to breakfast price is good value at €8. Thank you for choosing to stay with us and we hope we will have the pleasure of welcoming you back to us again on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Fiona Nash (Ireland)

Submitted on 2-Oct-2017 (English)

Great size rooms. Very clean. Ideal for families. Quality of breakfast was excellent.

Hotel Response:

Dear Mrs. Nash, Thank you for completing our review and scoring us 5 out of 5. We appreciate your comments and are glad to her that you and your family enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 2-Oct-2017 (English)

Perfect location for attending events on the outskirts of Galway. Easy to get into Galway city centre by short taxi ride. Food (breakfast) was good and plentiful. Room was very clean and comfortable. Happy to go back!

Hotel Response:

Dear Mr. Duffy, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and it is great to read that you will be "happy to come back to us" we look forward to welcoming you back to us. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Fran Laughlin (N/A)

Submitted on 28-Sep-2017 (English)

Great room and excellent breakfast. The staff were very friendly. Great location, within walking distance to everything.

Hotel Response:

Dear Fran, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Sydney Reed (Ireland)

Submitted on 24-Sep-2017 (English)

We were very pleased with our stay and the chef cooking a gluten free breakfast for my wife was very pleasing and seldom done in other hotels.Thank you.

Hotel Response:

Dear Mr. McNamara, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. We make every effort to provide choice for your guests with special dietary requirement, so it was our pleasure to ensure Mrs. Reed enjoyed her breakfast. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 23-Sep-2017 (English)

Everything about my stay at The Connacht Hotel was exactly as I would have wanted. As well as visiting reception, the Restaurant and the Solo bar I also used the Leisure Centre . All facilities were excellent and, most importantly, without exception, the hotel employees I met were so friendly and helpful . Thankyou

Hotel Response:

Dear Mr. Livingston, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Sheila Archer (United Kingdom)

Submitted on 20-Sep-2017 (English)

Our expectations were not wrong everything was perfect we would highly recommend the apartments and hotel

Hotel Response:

Dear Mrs. Archer, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 14-Sep-2017 (English)

excellent STAFF& Facilities

Hotel Response:

Dear Mr. Carlin, We appreciate your very positive review and comments. Thank you for staying with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager

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