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The Connacht Hotel

Dublin Road, City East, Galway

4.5
5

Average satisfaction rating out of 5 for this property among customers:

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages


Customer Rating: 4/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 18-Oct-2017 (English)

Room very clean and spacious and staff were efficient.

Hotel Response:

Dear Mr. McNamara, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Shauna O'Hara (N/A)

Submitted on 11-Oct-2017 (English)

We stayed in A wing in a 2 bed suite. Was just perfect for the 5 of us. Was great having the extra space of the living/dining area. We were staying in Galway for the half marathon. Was an added bonus to have a swim, jacuzzi and sauna after the run. The breakfast was also superb. Well worth €8! I can’t think of one breakfast choice that was not available.

Hotel Response:

Dear Ms. O'Hara Thank you for responding to our request for feedback and for scoring your stay 5 out of 5. Great to read that your accommodation suited your needs so well and that you enjoyed our Buffet Breakfast which is very popular with our Guests and our special offer upgrade to breakfast price is good value at €8. Thank you for choosing to stay with us and we hope we will have the pleasure of welcoming you back to us again on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Fiona Nash (Ireland)

Submitted on 2-Oct-2017 (English)

Great size rooms. Very clean. Ideal for families. Quality of breakfast was excellent.

Hotel Response:

Dear Mrs. Nash, Thank you for completing our review and scoring us 5 out of 5. We appreciate your comments and are glad to her that you and your family enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 2-Oct-2017 (English)

Perfect location for attending events on the outskirts of Galway. Easy to get into Galway city centre by short taxi ride. Food (breakfast) was good and plentiful. Room was very clean and comfortable. Happy to go back!

Hotel Response:

Dear Mr. Duffy, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and it is great to read that you will be "happy to come back to us" we look forward to welcoming you back to us. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Fran Laughlin (N/A)

Submitted on 28-Sep-2017 (English)

Great room and excellent breakfast. The staff were very friendly. Great location, within walking distance to everything.

Hotel Response:

Dear Fran, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Sydney Reed (Ireland)

Submitted on 24-Sep-2017 (English)

We were very pleased with our stay and the chef cooking a gluten free breakfast for my wife was very pleasing and seldom done in other hotels.Thank you.

Hotel Response:

Dear Mr. McNamara, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. We make every effort to provide choice for your guests with special dietary requirement, so it was our pleasure to ensure Mrs. Reed enjoyed her breakfast. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 23-Sep-2017 (English)

Everything about my stay at The Connacht Hotel was exactly as I would have wanted. As well as visiting reception, the Restaurant and the Solo bar I also used the Leisure Centre . All facilities were excellent and, most importantly, without exception, the hotel employees I met were so friendly and helpful . Thankyou

Hotel Response:

Dear Mr. Livingston, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Sheila Archer (United Kingdom)

Submitted on 20-Sep-2017 (English)

Our expectations were not wrong everything was perfect we would highly recommend the apartments and hotel

Hotel Response:

Dear Mrs. Archer, Thank you for completing our review. We appreciate your comments and are glad to her that you enjoyed your visit to us. Thank you for choosing to stay with us and we hope we have the opportunity of welcoming you back to us again. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 14-Sep-2017 (English)

excellent STAFF& Facilities

Hotel Response:

Dear Mr. Carlin, We appreciate your very positive review and comments. Thank you for staying with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: John Flaherty (N/A)

Submitted on 14-Sep-2017 (English)

As always an enjoyable stay

Hotel Response:

Dear Mr. Flaherty, We appreciate your very positive review and comments. Delighted that you enjoyed another visit to us. Thank you for continuing to choose to stay with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: John Farrell (N/A)

Submitted on 12-Sep-2017 (English)

Staff very friendly & helpful. Facilities excellent. Great hotel overall

Hotel Response:

Dear Mr. Farrell, We appreciate your very positive feedback and it was great to read that you found the staff so helpful and friendly. Thank you for staying with us and we hope to have the pleasure of welcoming you again, on your next visit to Galway. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Evelyn Taylor (Ireland)

Submitted on 4-Sep-2017 (English)

Out stay at The Connacht Hotel was more by accident than design, but, as it turned out, a very good accident! We really enjoyed our time there - lovely accommodation - great food - helpful and friendly staff - good location for touring (the scenery from Ma'am Cross to Kylemore Abbey is absolutely stunning). It's a relaxing place to stay - the longer times for breakfast and not having to book for dinner is definitely a plus. Our fellow guests also gave the impression they were enjoying themselves. Hope we'll be back sometime soon! Ron & Evelyn Taylor

Hotel Response:

Dear Mr. & Mrs. Taylor, Well they say everything happens for a reason, so it was great to read that your chance visit proved to be a very positive experience for you. Wonderful to read your positive comments. We look forward to having the pleasure of looking after you both again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 3-Sep-2017 (English)

staff were friendly and most helpful. i requested a heater as i was cold and there was no problem

Hotel Response:

Dear Ms. Eagleson, We appreciate your very positive review and comments. I am so sorry you were cold, but it was great to read that a portable heater was brought to your room and that you were happy with that service. Thank you for staying with us and we hope to have the pleasure of looking after you again, in the near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Sheila Johnson (United States)

Submitted on 16-May-2017 (English)

Enjoyed my stay there. I was at the Connaught in 2011 and so when I was headed back with friends and planning to spend the first night in Galway, we went there. The staff is wonderful, the rooms were pleasant and clean, the restaurant and bar were convenient and fun. The breakfasts were awesome with food choices for each of us. Thank you for your hospitality. I will surely recommend the Connaught to anyone going to Galway area.


Customer Rating: 5/5

From: Hotel Guest, details on file. (N/A)

Submitted on 15-May-2017 (English)

Very convenient location, lovely hotel, friendly staff, great facilities and excellent service.


Customer Rating: 5/5

From: Bridget madden (N/A)

Submitted on 11-May-2017 (English)

We stayed and had kids with us. They staff was very friendly and helpful and the facilities were fantastic. The hotel is so spacious it is perfect for kids.


Customer Rating: 5/5

From: Cora Marshall (Ireland)

Submitted on 8-May-2017 (English)

Stayed for 3 nights, we had a two bed suite. Also had a balcony, and as sun was shining we enjoyed an afternoon sitting on the balcony. We were pleased with our stay. Staff attentive. Bar food good. Cora

Hotel Response:

Dear Ms. Marshall, We appreciate you responding to our request for feedback following your recent visit . We appreciate that you took the time to give us your feedback. It was wonderful to read that you enjoyed your stay with us. Thank you for staying with us and we look forward to welcoming you back in the future. Kindest regards, Thomas Greene Assistant Manager


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 1-May-2017 (English)

Great hotel, would have preferred slightly more attentive service in the bar/restaurant

Hotel Response:

Dear Ms. Blunden, Thank you for responding to our feedback request. We appreciate that you took the time to give us your feedback. It was great to hear that you enjoyed many aspects of your stay, however, I am sorry that you did not receive the usual high level of service provided by our Food and Beverage Team. I have highlighted your feedback with the Food and Beverage Manager. Thank you for staying with us and we hope that you will consider returning to us, so that we have the opportunity to demonstrate the high standard of service usually experienced by Guests. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 5/5

From: Hotel Guest, details on file. (Ireland)

Submitted on 25-Apr-2017 (English)

We were delighted with our stay. Staff were extremely courteous and tended to our every need. We drew attention to the fact our bathroom door was Grammy and it was sorted immediately with no fuss. They even gave us a little box of chocolates each for our troubles. We would definitely return. Breakfast was really good too.

Hotel Response:

Dear Ms. McAteer, We appreciate you responding to our request for feedback following your recent visit . We appreciate that you took the time to give us your feedback. It was wonderful to read that you enjoyed every aspect of your stay. Delighted the issue with your bathroom door was resolved so promptly. Thank you for staying with us and we look forward to welcoming you back in the near future. Kindest regards, Louise Pettit Guest Relations Manager


Customer Rating: 3/5

From: Patrick O'Leary (Ireland)

Submitted on 11-Apr-2017 (English)

Clean, nice food,

Hotel Response:

Dear Mr. O'Leary, Thank you for giving us your feedback. I was delighted that you were happy with your dining experience and the cleanliness of the Hotel. If you have any suggestions how we could improve your experience from your rating of 3/5 to 5/5, I would be delighted to hear from you directly on my email, lpettit@theconnacht.ie. Thank you for staying with us and we hope that you will consider returning to us in the future. Kindest regards, Louise Pettit Guest Relations Manager

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