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Ardilaun Hotel ****
Taylors Hill, Galway
go to hotel websitewww.selecthotelsireland.com
rooms from € 95!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.5
based on 38 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.  
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From: "Anonymous guest, details on file."
Submitted on 2008-03-13
Customer Rating: 4/5
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comments We had a wonderful stay in Ardilaun. The hotel and staff were wonderful and assisted us and our 1yr daughter at all times.The only problem was on the Wed night at dinner we were delayed with all courses. 20 for starters and 40 to main course. We did not take the 2nd course. It meant that we had to try and keep our daughter quiet over an hour and a half while sitting in a highchair. Not an easy task. We mentioned it when checking out.
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From: martina heffernan
Submitted on 2008-02-23
Customer Rating: 5/5
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comments very friendly and professional with old world charm. very child friendly which was v v important for us!
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From: "Anonymous guest, details on file."
Submitted on 2008-02-20
Customer Rating: 3/5
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comments Disappointed with room, it badly needs updating
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From: "Anonymous guest, details on file."
Submitted on 2008-02-20
Customer Rating: 4/5
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comments Very Nice Hotel! Highly Recommended
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From: John and Paula Coonan
Submitted on 2008-02-18
Customer Rating: 4/5
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comments This was our second stay at the Ardilaun Hotel which is still a very friendly and hospitable hotel. The staff were very pleasant and helpful and the food, both in the restaurant and bar was excellent. The only disappointment was that the room we were in was quite dated and there doesnt appear to be great soundproofing as we could hear quite clearly noise from adjacent rooms and the plumbing from the room above was in need of attention! It is in a great location, within walking distance of Galway City and Salthill and is a nice place to spend a few days relaxing.
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From: "Anonymous guest, details on file."
Submitted on 2008-02-16
Customer Rating: 3/5
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comments Overall the hotel was satisfactory, however they lost a lot of marks for the quality of the room they origninally gave us. We complained straightaway and were moved to a much better room. Dinner in the restaurant was nice, but it should have been made clear to us at the time what was or was not covered under the rate we were paying.
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From: "Anonymous guest, details on file."
Submitted on 2008-02-11
Customer Rating: 4/5
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comments Hotel very comfortable, beautiful setting, staff very helpful. Restaurant disappointing, not 4-star quality.
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From: "Anonymous guest, details on file."
Submitted on 2008-01-24
Customer Rating: 5/5
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comments Lovely welcoming hotel,friendly staff and room and food excellent. will be very happy to recommend it and to stay here again.
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From: patrick mc dermot
Submitted on 2008-01-11
Customer Rating: 4/5
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comments very enjoyable excellent staff and facilities
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From: michael malone
Submitted on 2007-12-30
Customer Rating: 4/5
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comments good hotel,lovely leisure centre,plenty of space in the bedroom but the lumpy potatoes and over cooked vegetables with dinner were not to be complimented
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From: William Kirwan
Submitted on 2007-12-28
Customer Rating: 5/5
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comments We have stayed at he Ardilaun hotel before, even during renovations, and have always found the hotel staff most helpful, the rooms very comfortable, the facilities (gym and pool) very good and the food of a very high standard. It is a good walk to the city but there are buses. how frequent they are I dont know.
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From: "Anonymous guest, details on file."
Submitted on 2007-12-21
Customer Rating: 5/5
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comments excellent
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From: eamonn oakes
Submitted on 2007-12-16
Customer Rating: 5/5
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comments This was an excellent hotel and the staff were very helpful and polite. The food was also of a high standard.
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From: Pamel Smullen
Submitted on 2007-12-01
Customer Rating: 4/5
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comments first class.great staff.really enjoyed our stay.
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From: Aidan McNamara
Submitted on 2007-11-29
Customer Rating: 5/5
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comments Reception friendly and efficient.Accommodation was up to expectations.
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From: Anne Carr
Submitted on 2007-11-14
Customer Rating: 5/5
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comments old world charm great friendly service. very relaxing
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From: "Anonymous guest, details on file."
Submitted on 2007-11-02
Customer Rating: 5/5
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comments The hotel was fabulous. We really enjoyed the luxury, open fire, breakfast, large room, leisure centre, etc. Extremely comfortable. We will be back.
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From: Mrs J Barrett
Submitted on 2007-07-26
Customer Rating: 5/5
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comments Everything of the highest standard. Very pleasant experience
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From: "Anonymous guest, details on file."
Submitted on 2007-06-04
Customer Rating: 4/5
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comments Very nice hotel, lovely surroundings and plenty of space to sit and unwind
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From: carmel leddy
Submitted on 2007-05-08
Customer Rating: 4/5
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comments lovely relaxing stay. staff very helpful and friendly. beautiful hotel.
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From: "Anonymous guest, details on file."
Submitted on 2007-04-27
Customer Rating: 4/5
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comments Almost everything perfect, the only fault, the breakfast was very greasy as if sausages etc were deep fried. The staff were very nice.
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From: "Anonymous guest, details on file."
Submitted on 2007-04-22
Customer Rating: 5/5
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comments we had a great time, the facilities are wonderful but the staff where some of the best, most friendliest and helpful we have meet in many years of travel all over the world.We hope to be back again and again
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From: joseph gunn
Submitted on 2007-04-18
Customer Rating: 5/5
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comments lovely hotel in a nice quiet location. really enjoyed my stay there. would recommend.
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From: MR FRANCIS DONACHIE
Submitted on 2007-04-08
Customer Rating: 4/5
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comments Pleasant friendly staff.Good food.Nice clean familly hotel
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From: Imelda McAuley
Submitted on 2007-03-23
Customer Rating: 5/5
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comments The Staff were exceptionally friendly not only with the guests but it was clear that this hotel must have a very good working relationship with its staff and owners. Highly recommended
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From: JOHN KELLY
Submitted on 2007-03-05
Customer Rating: 5/5
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comments We got a lovely quiet room. There was a comprehensive list of items on the Breakfast Menu. The dinner was beatifully cooked and presented and the service was excellent. I do however think that the changing rooms in the leisure club really let the rest of the hotel down. Also, when we arrived there they did not have any proper towels left and we were given a red one and a towel with a disney cartoon on it. Still a 5 for me though. Feel free to edit and use.
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From: "Anonymous guest, details on file."
Submitted on 2007-02-10
Customer Rating: 5/5
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comments Excellent
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From: Theresa Stafford
Submitted on 2006-12-08
Customer Rating: 5/5
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comments Staffs were extremely helpful. Atmosphere was warm and cosy and our stay was very enjoyable and if it was like this during the bad weather that we had it, must be brilliant during good weather
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From: "Anonymous guest, details on file."
Submitted on 2006-12-01
Customer Rating: 5/5
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comments enjoyed myself, would come back
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From: Aimee Ahern
Submitted on 2006-11-27
Customer Rating: 5/5
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comments I Have to say that we had a brillant time from start to finish the staff were excellent and the food and everything was just right. We were in the old section which I would say was fine, I did ask to see the new section for Future ref which looks fab. And we will be back. Please note that we stayed from last Tues to Friday the 24th of Novemember. Well done to the staff and owners it was a pleasure.
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From: Mrs J Bega
Submitted on 2006-09-18
Customer Rating: 4/5
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comments The building work did start rather early at 7.30am but luckily we were getting up early. The service from the reception staff and the fact that they upgraded us to an executive room as it was our honeymoon was very much apreciated.
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From: sean couch
Submitted on 2008-02-13
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2007-12-07
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2007-11-21
Customer Rating: 4/5
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From: Michael Kennedy
Submitted on 2007-11-16
Customer Rating: 5/5
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From: Anthony Madden
Submitted on 2007-04-27
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2007-04-20
Customer Rating: 4/5
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From: PETER REILLY
Submitted on 2007-03-23
Customer Rating: 4/5