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Ardilaun Hotel ****
Taylors Hill, Galway 		rooms from € 69!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.4/5
based on 79 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: Teresa Feeney (Ireland)
Submitted on 27-Feb-2011 (English) 		Customer Rating: 4/5
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comments very nice pleasant stay, excellent food. nice room.
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From: Philip Fleming (Ireland)
Submitted on 13-Jan-2011 (English) 		Customer Rating: 4/5
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From: adrian melvin (Ireland)
Submitted on 11-Jan-2011 (English) 		Customer Rating: 4/5
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comments IT WAS ONE OF THE MOST ENJOYABLE HOTELS WE HAVE STAYED IN , THE STAFF WERE SO HELPFUL AND FRIENDLY , WE FELT SO RELAXED AND AT HOME . THANK YOU SO MUCH , ADRIAN MELVIN.
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From: Carl Owens (Ireland)
Submitted on 6-Dec-2010 (English) 		Customer Rating: 2/5
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comments Rooms not up to 4star standard stayed in a 3star hotel the week before was much more impressive. asked for payment upon arrival.not much variety on food menu.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Nov-2010 (English) 		Customer Rating: 4/5
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comments Nice hotel, bit old fashioned. Staff very friendly. Food was ok, nothing extraordinary. Would probably be more akin to a 3* hotel, but can't complain about my stay.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Nov-2010 (English) 		Customer Rating: 2/5
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comments It did not have a 4 star feel to the hotel. The staff are lovely and the food and service was excellent. The bar was understaffed and alittle small for a large gathering. The ensuite and the room in general was not modern. There was an odour in the bathroom on arrival. There was no dvd facility and the tv was small and old. While we were staying as you are aware, the fire alarm was maliciously set off three times on the Friday night and once on the saturday night. We were not happy with the way the hotel handled this situation and it did impinge on our enjoyment of our stay and our impression of the hotel in general. We had a weekend deal but would not stay at the full rate prices as we feel it is overpriced for what hotel has to offer.
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From: JACKIE DOODY (Ireland)
Submitted on 18-Nov-2010 (English) 		Customer Rating: 4/5
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comments hotel was amazing (as usual) food/room/spa etc all amazing. staff in restaurant were great. male supervisor covering night service lovely, slightly disappointed with service in bar but that was probably because of the amazing service we got on the last occasion we stayed. i commented on this on the customer satisfaction card and got a phonecall from the bar manager to discuss my experience. i appreciated that. congrads on the amazing service.
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From: Anna Marie O Sullivan (Ireland)
Submitted on 17-Nov-2010 (English) 		Customer Rating: 5/5
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comments We really enjoyed our stay room really clean and service and food at both breakfast and dinner were excelllent. We had our 3 yr old with us and were made feel really welcome at dinner. we look forward to returning
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From: peter murphy (Ireland)
Submitted on 15-Nov-2010 (English) 		Customer Rating: 5/5
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comments we had a lovely relaxing break. love the welcoming and homely feel to the lobby and the food was first class, its a hotel we will be rushing back to.
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From: pat brophy (Ireland)
Submitted on 15-Nov-2010 (English) 		Customer Rating: 5/5
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comments having been our first time staying at the hotel i would highly recommend the hotel to all our friends the quality of the food and the friendly warm welcome from the staff set the tone for a lovely weekend
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Nov-2010 (English) 		Customer Rating: 3/5
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comments We were allocated room 120 1st floor which was directly above a function room and loud music eminated into our room until midnight on Thursday 28th which proved most annoying. We also found the choice from 6 items for main course dinner of which 2 were fish and 1 vegitarian restrictive.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Nov-2010 (English) 		Customer Rating: 4/5
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comments myself and my husband had a lovely break in the Ardilaun Hotel. We had a beautiful spacious room, there was a good variety at breakfast and the evening meal was lovely. The staff were friendly and helpful. I will tell my friends about the hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2010 (English) 		Customer Rating: 4/5
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comments The Food was excellent the standard of the room was also very comfortable and clean. The facilities at the leisure centre were very good. The Staff were friendly and helpful.
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From: eileen rush (Ireland)
Submitted on 31-Oct-2010 (English) 		Customer Rating: 0/5
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comments I did not stay yet my dates are 14, 15 16 th nov
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Oct-2010 (English) 		Customer Rating: 5/5
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comments we had a lovely stay at the ardilun. we found the staff freindly and helpful the rooms were above what i expeced. very airy and clean.the room was very spacious with planty of storage.found the bathroom a little chilly as the heated towel rail was not working.the food was exceptional along with service
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From: Ray Brady (Ireland)
Submitted on 16-Dec-2009 (English) 		Customer Rating: 5/5
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comments Great place to stay in Galway. Very pleasant and efficient staff. We were spoiled with an unexpected upgrade to a magnificent suite. Highly recommended
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From: Christina Brett (Ireland)
Submitted on 29-Nov-2009 (English) 		Customer Rating: 5/5
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comments must say i had the best dinner I have had out in ages. Full compliments to the chef and staff.
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From: Gerard Durkin (United Kingdom)
Submitted on 14-Jul-2009 (English) 		Customer Rating: 5/5
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From: shirley swan (Ireland)
Submitted on 18-May-2009 (English) 		Customer Rating: 4/5
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comments Rooms were nice size and comfortable. Pool was a good size and very clean. Staff were helpful. We had a nice time and would stay there again.
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From: martina hickey (Ireland)
Submitted on 24-Apr-2009 (English) 		Customer Rating: 5/5
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From: Gerard Mc Intyre (Ireland)
Submitted on 2-Apr-2009 (English) 		Customer Rating: 5/5
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comments Staying in the peaceful surrounds of the Ardilaun Hotel is indicative of what a holiday in the west of Ireland should be all about with its old world charm and its modern facilities.
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From: thomas byrne (Ireland)
Submitted on 26-Mar-2009 (English) 		Customer Rating: 5/5
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comments The room was very comfortable view was amazing and room spotless and staff were very friendly and helpful.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Mar-2009 (English) 		Customer Rating: 5/5
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comments We really enjoyed our stay. Facilities and location were excellent. Staff very friendly, service excellent. Highly recommended.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Feb-2009 (English) 		Customer Rating: 5/5
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comments Would highly recommend the Ardilaun for a break. Lovely hotel with really nice friendly reception staff !!! We will stay again in the future !
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From: helen blake (Ireland)
Submitted on 19-Feb-2009 (English) 		Customer Rating: 5/5
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comments it was most rememberable will definately return
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Feb-2009 (English) 		Customer Rating: 5/5
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comments Staff in this hotel our excellent they always deal with people professinally and make people feel relaxed and welcome. The food both in the bar and the restaraurent was of a very high standard. This is my third time to stay in this hotel andI will def be back
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From: roisin kelly (Ireland)
Submitted on 8-Feb-2009 (English) 		Customer Rating: 5/5
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comments very well looked after, great weekend, leisure facilities were fantastic.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 4-Feb-2009 (English) 		Customer Rating: 5/5
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comments Our stay at the hotel was lovely. We got a free upgrade and the hotel was excellent.
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From: Joan Knaggs (Ireland)
Submitted on 1-Feb-2009 (English) 		Customer Rating: 4/5
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comments It was a lovely Hote staff were very plesent it would have being nice to have a king size bed as my husband is 6ft 6in tall but we will go back again
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From: Tom Shanahan (Ireland)
Submitted on 28-Jan-2009 (English) 		Customer Rating: 4/5
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comments I would like to thank the staff for being so nice and helpful
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From: Richard Scallan (Ireland)
Submitted on 26-Jan-2009 (English) 		Customer Rating: 5/5
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comments We really enjoyed our stay here - the staff were very friendly and helpful. We were even upgraded! Great area.
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From: Zena Dawson Myers (Ireland)
Submitted on 15-Jan-2009 (English) 		Customer Rating: 5/5
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comments Our stay was amazing, we really loved this hotel and had a fantastic time. We will be going back again.
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From: Maura Moore (Ireland)
Submitted on 29-Oct-2008 (English) 		Customer Rating: 4/5
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comments The restaurant was lovely and we were very impressed with the breakfast - the only slight reservation i would have was the lack of friendliness of some of the staff especially in reception.
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From: Susan Farrell (Ireland)
Submitted on 25-Jun-2008 (English) 		Customer Rating: 4/5
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comments the staff were very warm, friendly and welcoming. I would have no hesitation recommending.
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From: valerie clarke (Ireland)
Submitted on 1-Apr-2008 (English) 		Customer Rating: 5/5
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comments One of the best hotel breaks I have ever taken. Staff extremely helpful and not in the least patronising which is sometimes found with hotel staff
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From: Paul Kennedy (Ireland)
Submitted on 17-Mar-2008 (English) 		Customer Rating: 4/5
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comments very good food,execllent staff,overal very relaxing
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From: Leonard Vis (Ireland)
Submitted on 15-Mar-2008 (English) 		Customer Rating: 5/5
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comments Staff extremely friendly and helpful. Had a wonderful few days at the Ardilaun Hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Mar-2008 (English) 		Customer Rating: 4/5
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comments We had a wonderful stay in Ardilaun. The hotel and staff were wonderful and assisted us and our 1yr daughter at all times.The only problem was on the Wed night at dinner we were delayed with all courses. 20 for starters and 40 to main course. We did not take the 2nd course. It meant that we had to try and keep our daughter quiet over an hour and a half while sitting in a highchair. Not an easy task. We mentioned it when checking out.
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From: martina heffernan (Ireland)
Submitted on 23-Feb-2008 (English) 		Customer Rating: 5/5
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comments very friendly and professional with old world charm. very child friendly which was v v important for us!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Feb-2008 (English) 		Customer Rating: 3/5
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comments Disappointed with room, it badly needs updating
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Feb-2008 (English) 		Customer Rating: 4/5
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comments Very Nice Hotel! Highly Recommended
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From: John and Paula Coonan (Ireland)
Submitted on 18-Feb-2008 (English) 		Customer Rating: 4/5
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comments This was our second stay at the Ardilaun Hotel which is still a very friendly and hospitable hotel. The staff were very pleasant and helpful and the food, both in the restaurant and bar was excellent. The only disappointment was that the room we were in was quite dated and there doesnt appear to be great soundproofing as we could hear quite clearly noise from adjacent rooms and the plumbing from the room above was in need of attention! It is in a great location, within walking distance of Galway City and Salthill and is a nice place to spend a few days relaxing.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Feb-2008 (English) 		Customer Rating: 3/5
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comments Overall the hotel was satisfactory, however they lost a lot of marks for the quality of the room they origninally gave us. We complained straightaway and were moved to a much better room. Dinner in the restaurant was nice, but it should have been made clear to us at the time what was or was not covered under the rate we were paying.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Feb-2008 (English) 		Customer Rating: 4/5
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comments Hotel very comfortable, beautiful setting, staff very helpful. Restaurant disappointing, not 4-star quality.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jan-2008 (English) 		Customer Rating: 5/5
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comments Lovely welcoming hotel,friendly staff and room and food excellent. will be very happy to recommend it and to stay here again.
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From: patrick mc dermot (Ireland)
Submitted on 11-Jan-2008 (English) 		Customer Rating: 4/5
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comments very enjoyable excellent staff and facilities
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From: michael malone (Ireland)
Submitted on 30-Dec-2007 (English) 		Customer Rating: 4/5
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comments good hotel,lovely leisure centre,plenty of space in the bedroom but the lumpy potatoes and over cooked vegetables with dinner were not to be complimented
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From: William Kirwan (Ireland)
Submitted on 28-Dec-2007 (English) 		Customer Rating: 5/5
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comments We have stayed at he Ardilaun hotel before, even during renovations, and have always found the hotel staff most helpful, the rooms very comfortable, the facilities (gym and pool) very good and the food of a very high standard. It is a good walk to the city but there are buses. how frequent they are I dont know.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Dec-2007 (English) 		Customer Rating: 5/5
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comments excellent
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From: eamonn oakes (Ireland)
Submitted on 16-Dec-2007 (English) 		Customer Rating: 5/5
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comments This was an excellent hotel and the staff were very helpful and polite. The food was also of a high standard.
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From: Pamel Smullen (Ireland)
Submitted on 1-Dec-2007 (English) 		Customer Rating: 4/5
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comments first class.great staff.really enjoyed our stay.
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From: Aidan McNamara (Ireland)
Submitted on 29-Nov-2007 (English) 		Customer Rating: 5/5
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comments Reception friendly and efficient.Accommodation was up to expectations.
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From: Anne Carr (Ireland)
Submitted on 14-Nov-2007 (English) 		Customer Rating: 5/5
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comments old world charm great friendly service. very relaxing
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Nov-2007 (English) 		Customer Rating: 5/5
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comments The hotel was fabulous. We really enjoyed the luxury, open fire, breakfast, large room, leisure centre, etc. Extremely comfortable. We will be back.
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From: Mrs J Barrett (Ireland)
Submitted on 26-Jul-2007 (English) 		Customer Rating: 5/5
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comments Everything of the highest standard. Very pleasant experience
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Jun-2007 (English) 		Customer Rating: 4/5
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comments Very nice hotel, lovely surroundings and plenty of space to sit and unwind
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From: carmel leddy (Ireland)
Submitted on 8-May-2007 (English) 		Customer Rating: 4/5
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comments lovely relaxing stay. staff very helpful and friendly. beautiful hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Apr-2007 (English) 		Customer Rating: 4/5
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comments Almost everything perfect, the only fault, the breakfast was very greasy as if sausages etc were deep fried. The staff were very nice.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 22-Apr-2007 (English) 		Customer Rating: 5/5
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comments we had a great time, the facilities are wonderful but the staff where some of the best, most friendliest and helpful we have meet in many years of travel all over the world.We hope to be back again and again
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From: joseph gunn (Ireland)
Submitted on 18-Apr-2007 (English) 		Customer Rating: 5/5
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comments lovely hotel in a nice quiet location. really enjoyed my stay there. would recommend.
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From: MR FRANCIS DONACHIE (United Kingdom)
Submitted on 8-Apr-2007 (English) 		Customer Rating: 4/5
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comments Pleasant friendly staff.Good food.Nice clean familly hotel
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From: Imelda McAuley (Northern Ireland)
Submitted on 23-Mar-2007 (English) 		Customer Rating: 5/5
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comments The Staff were exceptionally friendly not only with the guests but it was clear that this hotel must have a very good working relationship with its staff and owners. Highly recommended
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From: JOHN KELLY (Ireland)
Submitted on 5-Mar-2007 (English) 		Customer Rating: 5/5
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comments We got a lovely quiet room. There was a comprehensive list of items on the Breakfast Menu. The dinner was beatifully cooked and presented and the service was excellent. I do however think that the changing rooms in the leisure club really let the rest of the hotel down. Also, when we arrived there they did not have any proper towels left and we were given a red one and a towel with a disney cartoon on it. Still a 5 for me though. Feel free to edit and use.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Feb-2007 (English) 		Customer Rating: 5/5
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comments Excellent
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From: Theresa Stafford (Ireland)
Submitted on 8-Dec-2006 (English) 		Customer Rating: 5/5
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comments Staffs were extremely helpful. Atmosphere was warm and cosy and our stay was very enjoyable and if it was like this during the bad weather that we had it, must be brilliant during good weather
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Dec-2006 (English) 		Customer Rating: 5/5
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comments enjoyed myself, would come back
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From: Aimee Ahern (Ireland)
Submitted on 27-Nov-2006 (English) 		Customer Rating: 5/5
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comments I Have to say that we had a brillant time from start to finish the staff were excellent and the food and everything was just right. We were in the old section which I would say was fine, I did ask to see the new section for Future ref which looks fab. And we will be back. Please note that we stayed from last Tues to Friday the 24th of Novemember. Well done to the staff and owners it was a pleasure.
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From: Mrs J Bega (United Kingdom)
Submitted on 18-Sep-2006 (English) 		Customer Rating: 4/5
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comments The building work did start rather early at 7.30am but luckily we were getting up early. The service from the reception staff and the fact that they upgraded us to an executive room as it was our honeymoon was very much apreciated.
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From: Therese Quinlan (Ireland)
Submitted on 1-Apr-2009 (English) 		Customer Rating: 5/5
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From: Mary Ward (Ireland)
Submitted on 18-Mar-2009 (English) 		Customer Rating: 5/5
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From: claire mcguckin (Ireland)
Submitted on 8-Mar-2009 (English) 		Customer Rating: 5/5
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From: Reinhold Hegener (Ireland)
Submitted on 25-Jan-2009 (English) 		Customer Rating: 5/5
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From: sean couch (Ireland)
Submitted on 13-Feb-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Dec-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Nov-2007 (English) 		Customer Rating: 4/5
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From: Michael Kennedy (Ireland)
Submitted on 16-Nov-2007 (English) 		Customer Rating: 5/5
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From: Anthony Madden (Ireland)
Submitted on 27-Apr-2007 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Apr-2007 (English) 		Customer Rating: 4/5
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From: PETER REILLY (Ireland)
Submitted on 23-Mar-2007 (English) 		Customer Rating: 4/5