Average satisfaction rating out of 5
for this property among customers |
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4.6/5 |
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152
reviews
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
You are currently viewing reviews preferentially in
English.
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From:
Stephen Collins
(Canada)
Submitted on 18-Apr-2012 (English)
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Customer Rating:
5/5 |
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Our stay at Abbyglen far exceeded our expectations. From the professional friendly staff to the amazing food. This was my wife's first visit to Ireland and I can promise you we will have Abbeyglen in our plans for our next visit. The warmth of the other guests and visitors to the bar on Tuesday night was amazing and completed the experience. Thank you
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 17-Apr-2012 (English)
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Customer Rating:
4/5 |
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Staff very friendly and helpful. The only complaint that I had was the time between the courses at dinner. Starter, main course, desert were nearly on top of each other - nothing relaxing about that. If felt harried.
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From:
Declan McGrath
(Ireland)
Submitted on 16-Apr-2012 (English)
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Customer Rating:
5/5 |
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We had a most enjoyable stay. The hospitality was first class.
We will definitely return.
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From:
Margaret Maxwell
(United Kingdom)
Submitted on 15-Apr-2012 (English)
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Customer Rating:
5/5 |
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We loved the hotel and the dinner and everything - its like going back 50 years where hotels were run the way they should be
Well done to the owners and staff
Thank you and hope to return one day
Will think about our time in the hotel for a long time
Thank you for giving us Room 4l - it was wonderful
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From:
Brian Spillman
(United States)
Submitted on 11-Apr-2012 (English)
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Customer Rating:
5/5 |
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We had a wonderful stay at Abbeyglen Castle. We were traveling with a group of eight and we were made to feel so welcome. In fact, we were the "VIP's" from Ohio! Employees made us feel that they wanted and appreciated that we were there. Thanks for the great visit.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 7-Nov-2011 (English)
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Customer Rating:
4/5 |
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Booked a twin room, both beds were touching and covered by one bed spread. Would have preferred seperate covers. All staff very friendly and helpful and the hotel is beautiful. Will definitely visit again.
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From:
"Hotel Guest, details on file."
(Philippines)
Submitted on 7-Nov-2011 (English)
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Customer Rating:
5/5 |
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The hotel was better then I even imagined. We were given a fantastic room that was beautifuly decorated and even had a fire place. When we first saw our room we had thought the front desk had made a mistake since the room was a lot nicer then we had imagined. The restaurant was very nice and the staff was incredibly friendly and helpful. I would recommend this place to anyone traveling to Ireland. I plan on staying when I make a return visit.
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From:
"Hotel Guest, details on file."
(Germany)
Submitted on 3-Nov-2011 (German)
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Customer Rating:
5/5 |
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Das Hotel hat einen ganz besonderen Charm und wir waren von unserem Aufenthalt rundum begeistert.
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From:
Scott Sexton
(United States)
Submitted on 29-Oct-2011 (English)
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Customer Rating:
5/5 |
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My wife and I had a wonderful visit. We were very impressed with the incredible customer service level. We remained on premise for dinner as well as breakfast the next day.
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From:
Jackie Gill
(Ireland)
Submitted on 17-Oct-2011 (English)
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Customer Rating:
5/5 |
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I had a fantastic time there last week for our anniversary!! My favourite place to be!!!!!!!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 12-Oct-2011 (English)
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Customer Rating:
5/5 |
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From the moment we arrived in car park we experienced a very professional approach by the staff.
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From:
Mary Buchfuehrer
(United States)
Submitted on 8-Oct-2011 (English)
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Customer Rating:
4/5 |
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Lovely facility...very spacious rooms and grounds. It is within walking distance of Clifden which is a wonderful little village. The personnel at Abbeyglen were very attentive and friendsly. Love the skeleton key that opens the room. The reason for the 4 rather than 5 is due to lack of wireless connectivity in the room. Even in the lobby, it was pretty sketchy.
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From:
Culann O'Liathain
(Ireland)
Submitted on 2-Oct-2011 (English)
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Customer Rating:
5/5 |
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Enjoyed our stay, everything was fine, hotel clean, food good, friendly staff, could not ask for more.
B. Keogh
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From:
Madeleine Davis
(Ireland)
Submitted on 2-Oct-2011 (English)
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Customer Rating:
5/5 |
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We had a really enjoyable stay at the Abbeyglen Castle Hotel, the staff were most helpful & friendly, our room was lovely & we enjoyed an excellent evening meal (particularly the crab claws!) with very attentive & entertaining staff. We would definitely recommend this hotel & will come back again.
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From:
Maurine Padden Spencer
(United States)
Submitted on 30-Sep-2011 (English)
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Customer Rating:
5/5 |
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Greetings We are the Spencer's of Sacramento, California. We have stayed at the Abbeyglen Castle Hotel during our last two visits to Ireland. The Abbeyglen rests on a hillside overlooking the best of both very pastural and rustic Irish scenery. The Abbeyglen is comfortable home of great character and style. We especially love the warmth of the owners and Staff who truly make you feel at home and extremely special. Paul and Brain Hughes are dear friends and I look forward to my time with them during each visit to Ireland. So if you find yourself in Ireland The Abbeyglen Castle and Hotel in Clifden is highly recommended by the Spencer's of California
Thomas Allen Spencer
owner of
Spencer's inMotion Institute of Dance
Fair Oaks, California
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From:
Susan Bumpus
(United States)
Submitted on 29-Sep-2011 (English)
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Customer Rating:
5/5 |
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Our biggest complaint is that we could not stay longer. Paul was amazing in his attentiveness to each person in the dining room. What a delightful man! Velta was endearing and provided us with helpful local information. The duo providing the music were wonderful musicians. Our meals were scrumptious. The rooms were well appointed and comfortable. And Gilbert was charming!
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From:
Michelle Gallagher
(Canada)
Submitted on 29-Sep-2011 (English)
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Customer Rating:
5/5 |
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Enjoyed my stay very much. The staff are friendly, the food was delicious and it's about a 5 minute walk into town center. The rooms are beautiful, beds are comfortable and very clean. The water pressure was not that great but it is to be expected. The African Grey Parrot "Gilbert" was the best host, I kind of miss the little guy. Enjoyed the live entertainment in the evening!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 25-Sep-2011 (English)
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Customer Rating:
5/5 |
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The room was beautifully decorated, spacious and extremely clean. The food in the restaurant in the evening was delicious. We had a wonderful break here, would definitely stay here again.
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From:
Carmel Landers
(United Kingdom)
Submitted on 13-Sep-2011 (English)
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Customer Rating:
5/5 |
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Excellent hotel courteous staff and comfortable accomodation. Despite the weather we would go again.
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From:
Angela Forster
(United States)
Submitted on 6-Sep-2011 (English)
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Customer Rating:
5/5 |
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The location was great, the staff courteous and helpful, the room comfortable and the food delicious!
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From:
"Hotel Guest, details on file."
(Japan)
Submitted on 5-Sep-2011 (English)
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Customer Rating:
4/5 |
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Thank you for your kind and friendly attitude when we cheked-in and cheked-out. If we will get next chance to go Clifden, we'll choose your hotel. And we may recommend our friends who will go Clifden.
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From:
noel harrington
(Ireland)
Submitted on 3-Sep-2011 (English)
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Customer Rating:
4/5 |
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myself and my wife stayed for 1 night b and b.We found the hotel very comfortable.The room had a 4 poster bed which was very comfortable a bathroom with a bath and a shower(usually you only get a shower or bath) bathrobes as well- nice touch.There was a pianist in the bar who was a gifted musician with a fantastic voice . Breakfast the following morning was all you could eat but i would have liked a pot of coffee rather than a desepenser at the top of dining room . All in all a very stay. enjoyable stay
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From:
Terry Nash
(United States)
Submitted on 3-Sep-2011 (English)
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Customer Rating:
5/5 |
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My family enjoyed staying at this hotel. The Champagne reception was wonderful. The breakfast was wonderful. We highly recommend this hotel.
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From:
Franz Schreiner
(Austria)
Submitted on 2-Sep-2011 (English)
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Customer Rating:
5/5 |
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We really enjoyed our stay at your place and were very much satisfied with your kindness, the look of your rooms, the breakfast and at the dogs!! Thanks you very much for having made our stay so wonderful!
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From:
Stephanie von Weissenfluh
(Switzerland)
Submitted on 28-Aug-2011 (German)
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Customer Rating:
5/5 |
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Der Aufenthalt war wundervoll. Wir wurden herzlich empfangen, das Essen war exzellent. Und obwohl das Haus voll war, nahm sich Paul für jeden Zeit für ein persönliches Wort. Das war erstklassige Gastfreundschaft. Merci!
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From:
Kevin Ryan
(United Kingdom)
Submitted on 28-Aug-2011 (English)
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Customer Rating:
5/5 |
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the unique and buoyant approach from Gerry and paul made our stay a thouroughly enjoyable experience. We also took part in the Connemara safari with Gerry who was a super guide and really knowledgeable about the islands.
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From:
"Hotel Guest, details on file."
(Switzerland)
Submitted on 25-Aug-2011 (English)
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Customer Rating:
5/5 |
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Very friendly staff. Especially impressive how the owners look after their guests. Certainly a special place we will hopefully be able to visit again!
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From:
"Hotel Guest, details on file."
(Australia)
Submitted on 20-Aug-2011 (English)
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Customer Rating:
5/5 |
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Fabulous atmosphere, very friendly, perfect country Ireland stay!
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From:
Noel Mc Guire
(Ireland)
Submitted on 17-Aug-2011 (English)
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Customer Rating:
5/5 |
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I thoroughly enjoyed our stay in your hotel. I would definitely recommend your hotel to others and will be back again some day
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From:
David Zucker
(United Kingdom)
Submitted on 17-Aug-2011 (English)
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Customer Rating:
4/5 |
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Quirky hotel that delights. Hosts and their staff were very welcomng and friendly. Some rooms due refurbishment but this in no way should put you off visiting this lovely hotel with excellent cuisine and after dinner entertainment in the bar, courtesy of its singing hosts and friends.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 17-Aug-2011 (English)
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Customer Rating:
3/5 |
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MY DREAM WAS TO STAY IN A CASTLE WHILE IN IRELAND. MY DISAPPOINTMENT WAS IN HOW SMALL IT WAS. THE BELL BOY WAS GREAT, AS WAS THE ONES WORKING THE FRONT DESK. WE HAD A ROOM WITH 2 BEDS AND NON SMOKING WHICH WAS VERY NICE, JUST SMALL. WE DID HAVE TO REQUEST THAT THE FAN IN THE BATHROOM BE REPLACED DUE TO THE UNBEARABLE NOISE IT WAS MAKING. THIS SHOULD HAVE BEEN REPORTED BY THE MAID LONG BEFORE WE ARRIVED TO THE ROOM. WE ENJOYED GILBERT (THE BIRD) EACH TIME WE WENT BY HIS CAGE. THE BREAKFAST THAT CAME WITH OUR ROOM WAS OK. ON THE MORNING THAT WE WERE TO LEAVE AND DRIVE BACK TO DUBLIN, IT WOULD HAVE BEEN HELPFUL IF THE STAFF HAD ARRIVED ON TIME FOR WORK. AS I WAS PUTTING ITEMS IN THE CAR, I WATCHED 4 PEOPLE HURRING IN AND THEY WERE ALL UP IN THE DINING ROOM AND IT WAS ABOUT 15 MINUTES AFTER 8 AM AND BREAKFAST STARTS AT 8 AM. MY BROTHER STOOD AND WAITED FOR THE SCRAMBLED EGGS TO BE BROUGHT OUT, AND BY THE TIME THEY ARRIVED, I WAS DONE WITH MY BREAKFAST. WE WERE NOT THE ONLY ONES UNHAPPY ABOUT THIS DELAY. I DID MENTION TO THE FRONT DESK AS I TURNED IN OUR ROOM KEYS, THAT BOTH MORNINGS THAT WE EAT IN THE DINING ROOM, WE SAT AT A DIFFERENT WINDOW, AND IT WOULD HAVE BEEN MUCH NICER OF A VIEW IF IT WERE NOT FOR THE SPIDER WEBS IN ALL THE CORNERS OF THE WINDOWS. MAYBE THIS IS PART OF THEIR OLD LOOK, BUT I DO NOT LIKE IT. THE ONE NICE THING, EVERYONE WORKING THERE WAS VERY PLEASANT. SO WITH ALL THIS SAID, I LEAVE IT UP TO OTHERS TO DECIDE IF THEY WANT TO STAY OR NOT.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 15-Aug-2011 (English)
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Customer Rating:
5/5 |
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its an amazing hotel, staff are wonderful, clifden is a beautiful area
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From:
Bob & Mona Cooke
(Australia)
Submitted on 13-Aug-2011 (English)
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Customer Rating:
5/5 |
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Abbeyglen Castle has been the most amazing experience we have ever had on holiday. We loved the hospitality and warm and friendly owners and staff. Abbeyglen is definately a unique experience and we would go back again and again.
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From:
"Hotel Guest, details on file."
(Switzerland)
Submitted on 9-Aug-2011 (German)
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Customer Rating:
4/5 |
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Stayed in a beautiful, big bedroom with four poster bed.
We also enjoyed dining and breakfast.
(But we liked less the little Flags on the table.)
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From:
Noel Houlihan
(Ireland)
Submitted on 8-Aug-2011 (English)
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Customer Rating:
5/5 |
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Service was excellent, food was superb room was a dream.Our stay was memorable and we will definitly be back again and again
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From:
brian flanagan
(Switzerland)
Submitted on 28-Jul-2011 (English)
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Customer Rating:
5/5 |
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Perfect evening. Wish we could have stayed for more!!!
Grey parrot nice touch!!! nice walk to fabulous Restaurant!!!! great music.
great room. perfect in every way!!!!
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From:
"Hotel Guest, details on file."
(Spain)
Submitted on 26-Jul-2011 (Spanish)
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Customer Rating:
4/5 |
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From:
John Hario
(United States)
Submitted on 25-Jul-2011 (English)
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Customer Rating:
4/5 |
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We had six adults in our party, and everybody was very happy with the accomodations. They were clean, spacious, and fit in with the preconception of staying in a castle.
The staff were courteous and helpful, especially in the bar when we stayed late one night.
We wish we could have stayed longer, and taken more advantage of the castle's ammenities.
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From:
Luis Alvarez
(Spain)
Submitted on 25-Jul-2011 (Spanish)
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Customer Rating:
5/5 |
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La calidad del alojamiento y el trato familiar hacen que siempre sea un placer volver al Abbeyglen Castle.
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From:
Michael Gibbons
(United States)
Submitted on 23-Jul-2011 (English)
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Customer Rating:
5/5 |
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From:
Michael Murray
(United States)
Submitted on 20-Jul-2011 (English)
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Customer Rating:
4/5 |
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The staff was wonderful - helpful, courteous and friendly. The room and atmosphere were great and the food was terrific. And if you're interested in golf, Connemara golf links is about 15-20 minutes away and you get a discount for staying at Abbbeyglen! I would recommend Abbeyglen to anyone.
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From:
Daniel Jones and Stephanie Stringfellow Jones
(United States)
Submitted on 18-Jul-2011 (English)
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Customer Rating:
5/5 |
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First, and foremost; Breathtaking. We walked in and where greeted by smiles and a "Welcome to the Abbeyglen!-We upgraded you to our Suite!" They even noted us in their system as "V.I.P" for our stay...(We were getting married within Days!) The Owner, Paul, was the sweet guy we've ever met--The entire staff was just ready to have a good time WITH YOU. We woke up every morning, feeling Ireland was just a Dream--it exceeded all expectations we ever thought we had; The Abbeyglen has made us Life Patrons; we WILL be seeing them for the years to come. Whether you're staying one night, or you're entire Ireland stay...You'll feel the same way! Guaranteed!!!!!!!
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From:
Sheila Hurley
(United States)
Submitted on 18-Jul-2011 (English)
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Customer Rating:
5/5 |
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Beautiful hotel with excellent service
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From:
Judy Nolan
(Ireland)
Submitted on 16-Jul-2011 (English)
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Customer Rating:
5/5 |
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Absolutely super stay. I was doing a course and the hotel was accommodating with a packed sandwich for lunch. The staff couldn't have been nicer. Great service - would certainly book again.
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From:
"Hotel Guest, details on file."
(Germany)
Submitted on 15-Jul-2011 (English)
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Customer Rating:
5/5 |
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Everything was quite perfect. The rooms were really gorgeous, service and dinner were perfect.
We hope to come back some day !
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From:
"Hotel Guest, details on file."
(Nicaragua)
Submitted on 14-Jul-2011 (English)
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Customer Rating:
5/5 |
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we really enjoyed our stay, and personal approach.
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From:
Jack and Candace Moore
(United Kingdom)
Submitted on 13-Jul-2011 (English)
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Customer Rating:
4/5 |
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Very enjoyable. Staff could not have been nicer. Great room, lots of space. Great location.
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From:
Maria Breunig
(Germany)
Submitted on 10-Jul-2011 (German)
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Customer Rating:
4/5 |
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Uns hat der Aufenthalt sehr gut gefallen, es entsprach mehr als wie wir erwartet haben. Alle Bediensteten waren hilfsbereit, freundlich und zuvorkommend. Das Zimmer war super. Das Essen war ebenso lecker. Das Frühstücksbuffet ließ keine Wünsche offen. Das Servicepersonal war zuvorkommend. Wir waren rundum mehr als zufrieden.
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From:
SIMON JAMES
(United Kingdom)
Submitted on 9-Jul-2011 (English)
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Customer Rating:
5/5 |
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A wonderful warm reception, beautiful room, great entertainment on the Piano on Friday night, and food to die for....
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From:
"Hotel Guest, details on file."
(Australia)
Submitted on 9-Jul-2011 (English)
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Customer Rating:
5/5 |
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Beautiful location. Great facilities. Friendly service. Generous breakfast. Easy walk into picturesque Clifden which has a great range of restaurants and shops.
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From:
Edward Shapanka
(Ireland)
Submitted on 5-Jul-2011 (English)
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Customer Rating:
4/5 |
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From:
Maurice Doherty
(Northern Ireland)
Submitted on 3-Jul-2011 (English)
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Customer Rating:
5/5 |
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Superb accomodation. Very helpful staff and courteous service. Food is also first class. Entertainment in the bar Fri & Sat evenings was the best craic I've had in ages!
The setting is also gorgeous, with great views over the gardens, and the town beyond.
For a luxurious and welcoming break, I'd reccommend this wonderful hotel to anyone!
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From:
Jared Calvert
(United States)
Submitted on 1-Jul-2011 (English)
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Customer Rating:
5/5 |
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Our stay at Abbeyglen was remarkable! We felt like royalty and were treated as such. The room was divine and our dining experience was definitely 5 star! We hope to come back in the future for another wonderful stay!
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 23-Jun-2011 (English)
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Customer Rating:
5/5 |
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From:
PATRICK GREGOIRE
(France)
Submitted on 19-Jun-2011 (French)
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Customer Rating:
5/5 |
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chambres spacieuses, vue superbe et cachet +++
hôtesse française très sympa
feu de tourbe dans la cheminée
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 15-Jun-2011 (English)
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Customer Rating:
5/5 |
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Our stay at the castle was quite enjoyable. the staff is friendly and helpful. the rooms are very pretty and gracious while the overall atmosphere is quite comfortable. the food was wonderful as well. views and grounds fantastic and the location ideal for our explorations.
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From:
Jolien Hampson
(Ireland)
Submitted on 11-Jun-2011 (English)
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Customer Rating:
5/5 |
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Loved staying at the hotel.Staff were lovely and very professional,went out of their way to make sure we were taken care of.Excellent service.Dont change a thing about the place-perfect.
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From:
Stephen Shanahan
(United Kingdom)
Submitted on 10-Jun-2011 (English)
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Customer Rating:
4/5 |
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We found the hotel staff to be warm and friendly. The food both for breakfast and evening meals was excellent with a good variety on the menu. The room was large, abit dated (but it is a castle)? That said, it was spotlessly clean and well presented. The management were on hand and very friendly. We particularly enjoyed the bar and the entertainment. Getting the guests up for a song is always good fun. Thoroughly enjoyed ourselves and would not hesitate to return.
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From:
Jamie McAfee
(United States)
Submitted on 8-Jun-2011 (English)
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Customer Rating:
5/5 |
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My stay at Abbeyglen Castle was beyond expectations. I had made the decision to break away from my travel group so I could spend a night on my own at Abbeyglen. Unfortunately I sprained my ankle two days before my arrival. I was disappointed that I wasn't able to walk around the castle grounds but to my delighted surprise, the staff at Abbeyglen went above and beyond to make my stay as relaxing as possible. They continually asked how they could assist me around and Anne in particular went out of her way to ask how I was feeling and what she could do to help. Every staff member brought the castle to life for me and I would highly recommend that anyone visiting Ireland stay a night or two at Abbeyglen.
-Jamie from Denver, Colorado
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From:
Susan Baker
(United States)
Submitted on 7-Jun-2011 (English)
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Customer Rating:
5/5 |
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we enjoyed the Abbeyglen very much!! Everyone that works there was so helpful and friendly and the food was delicious!!
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 2-Jun-2011 (English)
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Customer Rating:
4/5 |
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Enjoyed our stay very much. The rooms were very comfortable. The staff and the food in the Dining Room were excellent.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 27-May-2011 (English)
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Customer Rating:
5/5 |
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Enjoyed our overnight stay. Afternoon tea was wonderful. Breakfast fantastic. Very impressed with the friendly efficiency of the staff.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 26-May-2011 (English)
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Customer Rating:
4/5 |
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From:
Ronan Stewart
(Ireland)
Submitted on 24-May-2011 (English)
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Customer Rating:
5/5 |
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We had a wonderful weekend in the Abbeyglen, we arrived late on the Friday well past the scheduled time for dinner and the staff and manager were brilliant in accomodating us. The food was so good the first night we stayed in the second despite having a booking in Clifden. The overall atmosphere in the hotel is really relaxed and the rooms are magnificent. Think we will be heading down again soon!
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From:
Chuck Naughton
(United States)
Submitted on 21-May-2011 (English)
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Customer Rating:
5/5 |
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From the minute we stepped out of our car and your man took our luggage, we enjoyed our stay! The front desk staff is courteous and efficient. Our room was clean and comfortable. The food was fine. Your location is quiet, yet a very convenient walk to Clifden town center. Finally, while enjoying the fireplace in the lobby, we were amused by Gilbert!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 9-May-2011 (English)
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Customer Rating:
5/5 |
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Had a very pleasant stay at Abbeyglen. Location wonderful. Restaurant food and staff excellent. Overall good value for money.
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From:
Heather O'Connor
(Ireland)
Submitted on 8-May-2011 (English)
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Customer Rating:
5/5 |
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The people are really wonderful at Abbeyglen - they make you feel so at home and so welcome and we had a wonderful evening in the bar..great music and atmosphere with everybody getting involved.
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From:
Sandra Rotberg
(United States)
Submitted on 6-May-2011 (English)
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Customer Rating:
5/5 |
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It was very nice. We were hoping for a room with wood floors, but that was our fault due to coming a night early . The breakfast was fabulous, as was the dining room and we loved the owner's outgoing welcome and extra touch with a flag on our table. He is a perfect host. I must put in a good word for the woman bartender who was working the night of our arrival. She went above and beyond extending herself to make us feel comfortable and get us the best room available. She helped to make our stay that much more special. Thank you for a wonderful experience.
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From:
David BouchierHayes
(Ireland)
Submitted on 2-May-2011 (English)
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Customer Rating:
5/5 |
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THe entire Abbeyglen experience was superb. From start to finish we were treated as valued guests. We will definitely be returning!
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From:
Eva White
(United States)
Submitted on 29-Apr-2011 (English)
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Customer Rating:
5/5 |
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Remarkably beautiful and comfortable. The service was top notch!
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From:
Emer Wrafter
(Ireland)
Submitted on 27-Apr-2011 (English)
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Customer Rating:
5/5 |
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Highly recommend a weekend break to this hotel. it is fantasticly run with the hands on approach of the owners. Every member of staff goes out of their way to be friendly and helpful. The suite we stayed in was at the top of the castle and it was second to no other room I have stayed in throughout the country to date. There is a terrific atmosphere in the dining room but particularly the bar where we were entertained by a pianist and singer each night. truly wonderful place -not to be missed
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From:
Crystal Smith
(Ireland)
Submitted on 27-Apr-2011 (English)
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Customer Rating:
5/5 |
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We could not fault any part of our stay, from time of arriving to our departure. We had the best service from the hotel out of all the hotels we stayed in Ireland over the 14 days. Exceptional service, excellent value for money. A hotel that can be highly recommended
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From:
Brandon Foster
(United States)
Submitted on 27-Apr-2011 (English)
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Customer Rating:
5/5 |
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My Fiance and I had an amazing time while staying at Abbeyglen. The food was fantastic, the people were very friendly, and our room was beautiful. Our stay at Abbeyglen afforded us the opportunity to see the real Ireland, not just city tourist traps. We would return in a heartbeat!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 20-Apr-2011 (English)
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Customer Rating:
4/5 |
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Piano player was good. Toasted sandwiches in the bar may have been nice (nitpicking here)
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From:
Michael O'Brien
(Ireland)
Submitted on 12-Apr-2011 (English)
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Customer Rating:
4/5 |
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I was so surprised at the fantastic welcome at reception and afterwards late at the bar, we just didnt want to leave, the meal in the restaurant was superb, we have booked in again at the end of April and will be regular stayers at this really great old building, I would love to visit every week.
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From:
Bernard Lennon
(Ireland)
Submitted on 12-Apr-2011 (English)
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Customer Rating:
4/5 |
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Thoroughly enjoyable stay, very quaint settings. Very relaxing area to visit.
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From:
Richard A Diethelm
(Switzerland)
Submitted on 11-Apr-2011 (German)
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Customer Rating:
5/5 |
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From:
Nils Hauge
(Denmark)
Submitted on 3-Apr-2011 (English)
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Customer Rating:
3/5 |
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Very nice garden and surrounding, nice room, exellent food and service. Recommend to others.
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From:
kieran taylor
(United Kingdom)
Submitted on 28-Mar-2011 (English)
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Customer Rating:
5/5 |
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we will be back we really enjoyed it esp Brian ,hes like Gilbert he never shuts up lol reg kieran
ps i think we were upgraded foc ,plus my mums from alliebrack so we are almost family
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From:
"Hotel Guest, details on file."
(France)
Submitted on 28-Mar-2011 (French)
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Customer Rating:
5/5 |
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Séjour dans une région et un hotel inoubliable. Accueil chaleureux, chambre superbe, propre et toujours une attention particulière du personnel. Patrick
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 25-Mar-2011 (English)
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Customer Rating:
5/5 |
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From:
sarah whelan
(Ireland)
Submitted on 22-Mar-2011 (English)
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Customer Rating:
5/5 |
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From:
Adam Cichy
(United Kingdom)
Submitted on 28-Feb-2011 (English)
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Customer Rating:
3/5 |
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Great location, disappionting facade. The room was comfortable though very dated considering the rating and price. The evening meal was enjoyable and staff were attentive, until claering started when they forgot the guests needs. Before dinner the Bar manager was rather opinionated and very rude to the solitary bar staff in earshot of guests, which rather spoiled our experiance.
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From:
Anne Tannam
(Ireland)
Submitted on 28-Feb-2011 (English)
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Customer Rating:
2/5 |
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I was glad to receive the invitation to review our stay in the hotel and I hope that my feedback my be of some use to you.
Just to set the scene, my husband and I attempt to get away once a year for an over night stay in a luxury hote. Last year it was the Lyrath in Kilkenny and the previous year, the Loughryn in Leitrim. From your website, we were expecting the same level of luxury and service. With four teenage kids, there is very little of either in our day to day lives!
We arrived in Cliften on a very wet Saturday afternoon and the first thing that hit us was how drab the building looked and how badly the grounds were maintained. When we went inside, the interior looked shabby and behind the reception were two girls, one in a uniform, one dressed casually. Our room was not ready as we were early, so we took a quick look around. Perhaps our expectations of luxury were too high but the place looked tired and rundown. We thought we'd have a quick game of table tennis to cheer ourselves up but the only ball available was squashed so we left and went down the town for some lunch.
When we returned our room was ready and we went up.The room was grand though the shower took about five minutes to heat up.Again, it was the expectation of luxury that was our difficulty. If we had booked into a two or three star hotel that advertised friendly service with an easy going atmosphere, we would have been delighted with the hotel but we were promised a four star experience and so our expectations were much higher.
The food was lovely and there was a great atmosphere in the hotel that night (we especially enjoyed Roger's little speech) but if you were to ask us if we would recommend your hotel, the answer would have to be 'no' because it does not live up to it's promise of four star luxury.
I hope this is of some use to you and I do believe what you are offering is a lovely experience, a unique flavour of the West, but where if fell down badly for us was the wide gap between expectation and reality.
I'm guessing you will not want to put this review up but I do hope it is of some use to you and that 2011 is a good year for you all.
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From:
Courtney Rice
(United States)
Submitted on 26-Feb-2011 (English)
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Customer Rating:
5/5 |
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Extremely friendly accomodating staff. Comfortable accomodations, and wonderful irish breakfast spread. Paul treated us like Royalty, and we hope to return. We will certainly recommend this to all Diplomats at the American Embassy in Dublin and all visitors!! Thank you!
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| Hotel Response:
Dear Courtney,
We are delighted to hear you enjoyed your stay with us, and hope we can welcome you back again soon.
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From:
orla griffin
(Ireland)
Submitted on 22-Feb-2011 (English)
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Customer Rating:
5/5 |
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abbeyglen castle was amazin, enjoyed every minute of our stay there, friendly staff, great food and beautiful location, will be bk again some day please god.....
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| Hotel Response:
Dear Orla,
We are happy to hear you enjoyed your stay with us.
We look forward to your next visit
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From:
hugh gallagher
(United Kingdom)
Submitted on 22-Feb-2011 (English)
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Customer Rating:
4/5 |
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THE STAY WAS THOROUGHLY ENJOYABLE. WE HAD ASKED FOR AND WE WERE GIVEN A JACUZZI. HOWEVER, IT DIDN'T WORK. THE MANAGER WAS MOST HELPFUL AND. TO BE FAIR. I'M SURE IT WOULD HAVE BEEN FIXED, IF WE'D BEEN STAYING FOR LONGER THAN 1 NIGHT.
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From:
william hermansen
(United States)
Submitted on 22-Feb-2011 (English)
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Customer Rating:
5/5 |
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The Abbeyglen was our first night's stay in Ireland, and the first night of our honeymoon. Our room was gorgeous, the grounds were breathtaking, and the service was outstanding. We arrived in the afternoon before our room was ready, but had a sandwich and pint in your bar, and the atmosphere is very cozy. Anne, the bartender/woman of many talents was the highlight of our stay. She was extremely funny and provided humor when showing us our room, she poured a perfect Guiness, and the next morning urged us to stay another night and provided points of interest in the area. If we didn't have a hotel booked for the following night, we would have stayed another night. We highly recommend the Abbeyglen!
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From:
Ronan O Siochain
(Ireland)
Submitted on 21-Feb-2011 (English)
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Customer Rating:
5/5 |
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A big "thank you" to Paul and all the staff of this very special Hotel. We had a great time and enjoyed testing our vocal chords in the lounge after dinner.
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From:
Marlies Joldersma
(Netherlands)
Submitted on 21-Feb-2011 (English)
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Customer Rating:
5/5 |
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 21-Feb-2011 (English)
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Customer Rating:
3/5 |
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My stay at the hotel was fantastic. Food was exceptional and the atmosphere in the bar was very enjoyable. I did not give full marks for my stay as my room and the bedding had a very strong smell of smoke. The room had no smoking signs but these had clearly been ignored by the previous occupants. I would stay here again.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 20-Feb-2011 (English)
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Customer Rating:
5/5 |
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Very nice. The room was really nice with fantastic view. Staff is friendly, every thing was perfect, from the king size bed to the fireplace... Diner was really good as well. It was a perfect night for valentine's.
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| Hotel Response:
Dear Pierre,
We are happy you enjoyed your valentine's break with us, and hope to see you again.
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From:
Len Nealon
(Ireland)
Submitted on 16-Feb-2011 (English)
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Customer Rating:
5/5 |
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Quite simply, I enjoyed a fantastic stay in an excellent hotel. The food was fantastic and the warmth and attention to detail from each member of staff there was so refreshing - I can't wait to go back!
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| Hotel Response:
Dear Len,
Thank you for your kind comments, we are delighted you enjoyed your stay with us, and hope to welcome you back soon.
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From:
john kennedy
(Ireland)
Submitted on 10-Jan-2011 (English)
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Customer Rating:
5/5 |
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Really enjoyed our overnight in Abbeyglen. Very nice touch to have tea and scones free of charge on arrival in afternoon after a long drive.Fabulous dinner and very friendly service. And a great pint.
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| Hotel Response:
Dear John, we are delighted you enjoyed your stay with us. Our complimentary tea and scones are served each day between 4 and 5pm. We hope to welcome you back soon.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 10-Jan-2011 (English)
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Customer Rating:
4/5 |
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From:
Erika Brandenburg
(United States)
Submitted on 9-Jan-2011 (English)
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Customer Rating:
5/5 |
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It was a magical totally "Irish" stay!!! Dinner was so much fun on Tuesday Irish Night. Musicians played while we were eating and then after in the pub. John was a fabulous host. He was very attentive to his guests at dinner and breakfast as well as a huge welcome when we checked in. Our room was huge. On the ground floor at the end of the hallway. Picture windows towards the grounds. We were very lucky that we stayed in three castle hotels during out stay in Ireland. Each was a totaly different experience. I think that Abbeyglen was perhaps the most traditional of them all. Loved it!!!!!
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| Hotel Response:
Dear Erika, Thank you for your wonderful comments. We are delighted you enjoyed our Tuesday Irish night.
We hope you will return on your next visit to Ireland
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From:
Patrick Wogan
(Ireland)
Submitted on 9-Jan-2011 (English)
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Customer Rating:
5/5 |
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Our stay was a very enjoyable and happy time. The food was excellent and the management and staff were extremely helpful and polite and we look forward to staying in the Abbeyglen again in the coming year.
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| Hotel Response:
Dear Patrick,
Thank you for staying with us for your New Year celebrations. We are looking forward to your next visit.
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From:
Elizabeth Byrne
(United States)
Submitted on 5-Jan-2011 (English)
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Customer Rating:
4/5 |
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Thank you for the opportunity to comment. My husband and I stayed in Room #10 for two nights. We were pleased with the size and decor of the room. Also, the room was pleasantly warm in winter. The jacuzzi tub was quite large, although the bog water was a bit disconcerting. Our toilet stopped working on our first day there. That was unacceptable, although it was fixed promptly. In the furture, should that happen to a guest, I would recommend that you issue them a coupon for free drinks or something of that sort. In all, our stay was very nice. My husband's and my only big complaint is that there is a terribly strong odor of cat urine in the bar. It is particularly bad near the bar and piano area. We tried to sit nearer to the fire when we went to have tea, but the odor was disgusting and made eating and drinking in the bar very difficult. It is possible that the odor is not cat urine, but something else that smells terrible. But I would suggest that you figure out where the bad smell is coming from and correct it. Again, in all our stay was very nice. The restuarant was very good, food and service was excellent. Thank you, Liz
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From:
Megan Malone
(United States)
Submitted on 4-Jan-2011 (English)
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Customer Rating:
2/5 |
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I am glad to have this chance to voice my comments, as I had been intending to send an email tonight anyway. I was dissatisfied with my stay because I did not, in fact, have a stay at Abbeyglen. We were to stay on the night of 12/27 but a blizzard in the US on 12/26 stopped all air travel and we were unable to arrive in Ireland as planned until several days later. I emailed Abbeyglen Castle the minute I found out our flight was cancelled (with over 24 hours notice prior to our scheduled arrival) to find out if we would still be charged. Our cancellation was unavoidable, but not only were we charged the entire amount, my email was never even responded to. While I understand there is a no-refunds policy, in other situations, I was offered a credit for a future visit or a partial refund. While I understand that your policy is your policy and it is what I agreed to at booking, some leniency in cases that are entirely out of our hands would have been much appreciated. At Abbeyglen, I was not even given a response email and then sent this "How did you like your stay?" survey. Your hotel is beautiful and we were very much looking forward to our stay, after hearing nothing but good things. Perhaps on a future visit, I will look into a stay at a different castle because I was not impressed by the lack of communication in this situation.
Megan Malone
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From:
"Hotel Guest, details on file."
(Australia)
Submitted on 22-Dec-2010 (English)
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Customer Rating:
4/5 |
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Staff very friendly and nice. Lovely room and view. Great location. However the fan in the bathroom was making terrible noise, so would need to be seen to. Apart from that had a lovely time.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 19-Dec-2010 (English)
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Customer Rating:
5/5 |
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A charming and characterful Hotel with friendly staff and wonderful entertainment. We will certainly be back again.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 12-Dec-2010 (English)
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Customer Rating:
5/5 |
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The Abbeyglen Castle Hotel in Clifden was by far the highlight of a great honeymoon in Ireland. The staff was extraordinarily friendly and went out of their way to make everyone feel at home. Our only regret was that we didn't stayed an extra night. Abbeyglen is definitely on our places to see again if we ever get back to Ireland and I would recommend it to anyone who appreciates a friendly, homey place to stay. Say 'hello' to the parrot for us.
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From:
Mary Mc Dermott
(Ireland)
Submitted on 10-Dec-2010 (English)
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Customer Rating:
5/5 |
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Noel & myself enjoyed our stay in the Abbeyglen Castle Hotel.The food was
excellent - lovely choices on the menu & the desert table - is to die for -
lovely variety.The open turf fire in the bar - very welcoming.The sing song
great fun every evening - a cead mile failte to everyone.Always book with the Hotel not www.bookassist.com as I paid a deposit of EUR 14.45
for 2 & this deposit did not come off my bill at the end of my stay - it went to book assist.Email info@abbeyglen.ie - for my next visit.The Special Offers are great value.Thank you for a lovely break - see you soon. Mary & Noel.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 6-Dec-2010 (English)
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Customer Rating:
5/5 |
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We had a lovely time in the hotel. The staff were very friendly and the breakfast was delicious. The room was a little bit cold but I dont think that this could have been helped much as was snowing that weekend. One criticism would be that none of the dinner menus were to our taste on either nights that we stayed and it was quite expensive. This is not a reflection on the hotel but our personal taste !!!!Would definetely recommend the hotel to family and friends and would stay there again.
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From:
Edel Byrne
(Ireland)
Submitted on 6-Dec-2010 (English)
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Customer Rating:
5/5 |
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I really enjoyed my stay at the Abbeyglen Castle Hotel, the staff were lovely, the room was beautiful, the food was fabulous. Gilbert the african grey parrot at the reception area was an added bonus. The location of the hotel was great. Overall, i could not recommend this hotel enough......10 out of 10.
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From:
Margaret Brick
(Ireland)
Submitted on 6-Dec-2010 (English)
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Customer Rating:
4/5 |
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The personal touch is what makes this hotel. The proprietors were "hands on" during all meal times and inter-acted with the guests which was very nice. The sing-song after dinner in the bar got all the guests mixing and having a good time. We would definitely recommend this hotel to our friends and look forward to coming back at another time.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 3-Dec-2010 (English)
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Customer Rating:
5/5 |
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A nice comfortable and friendly hotel where each guest is made to feel most welcome and with the added attraction of Gilbert
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From:
Peter Kane
(United States)
Submitted on 2-Dec-2010 (English)
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Customer Rating:
5/5 |
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We had a great stay, treated like gold, rooms were beautiful. Staff and Brian were very nice , and accomadating
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From:
Shane Killen
(Northern Ireland)
Submitted on 2-Dec-2010 (English)
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Customer Rating:
5/5 |
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My husband booked this trip to AbbeyGlen for my birthday and it was absolutely perfect. From the location, which was BREATHTAKING, to the Castle which was GORGEOUS, our suite which was DIVINE, to the food which was OUTSTANDING. On top of that, a birthday cake was made for me, everyone in the restaurant sang Happy Birthday and we were given a bottle of champagne which was a lovely gesture on behalf of the Hotel. Truly the best birthday I have ever had, even the weather was perfect! I can't wait to pay another visit!!!
Amanda Killen
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From:
james hoyle
(United States)
Submitted on 1-Dec-2010 (English)
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Customer Rating:
5/5 |
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Although our stay at Abbeyglen Castle Hotel was short, my wife and I really enjoyed the beautiful location and warm hospitality of the staff. One day I would love to bring my whole family.
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From:
Harold Wynegar
(Singapore)
Submitted on 30-Nov-2010 (English)
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Customer Rating:
5/5 |
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I was very pleased with our stay at Abbey Glenn. They were very helpful, and very polite. As soon as we arrived we were treated wonderfully. They upgraded our room which was a nice surprise! The breakfast and dinner was absolutely fabulous! I would refer anybody to them. Thanks for a wonderful stay!!!
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From:
Bernard Lheureux
(Belgium)
Submitted on 16-Nov-2010 (English)
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Customer Rating:
4/5 |
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hOTEL ROMANTIQUE,acceuil exceptionnel,nature merveilleuse
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From:
Karen Conley Girgenti
(United States)
Submitted on 11-Nov-2010 (English)
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Customer Rating:
5/5 |
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As our overnight stay at this wonderful and warm Abbeyglen Castle was a last minute treat to our holiday trip from the USA--my sister & I along with a daughter & son-in-law were thrilled! Everyone was so friendly & helpful and
we ALL plan on returning to Abbeyglen and our special "family" often! Thanks, Paul & ALL the Staff
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 10-Nov-2010 (English)
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Customer Rating:
3/5 |
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The food was delicious, the atmosphere was great, the entertainment was wonderful but the room had a layer of dust on the furniture.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 8-Nov-2010 (English)
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Customer Rating:
5/5 |
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we had an absolutely brilliant time. It was 20 years since we last stayed there and it was really lovely. thanks to all. Would love to be able to go more often. Congrats to all on providing such comfort & a great atmosphere.
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From:
Conor LIndsay
(Ireland)
Submitted on 7-Nov-2010 (English)
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Customer Rating:
5/5 |
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Brian and his team could not have done more for us, service was excellent and the entertainment mighty!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 4-Nov-2010 (English)
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Customer Rating:
4/5 |
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We had great time at the Abbeyglen Castle Hotel. From the minute we arrived, and our bags were kindly taken up to our room,we were well looked after. The view from our bedroom was amazing and the staff were very helpful and pleasant. Dinner was very good with very attentive service. Brian played piano in the bar until the wee small hours and the craic was great. it was the best hotel stay we have had so far! will definitely be going back again. Thanks.
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From:
Jacques Mongermont
(France)
Submitted on 3-Nov-2010 (French)
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Customer Rating:
5/5 |
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TRES BON ACCUEIL RIEN A REDIRE
TOUT A ETE PARFAIT
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From:
Russ Trudeau
(Australia)
Submitted on 2-Nov-2010 (English)
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Customer Rating:
5/5 |
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We had a wonderful stay in a great hotel that had charm, atmosphere, superb service, and terrific food.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 1-Nov-2010 (English)
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Customer Rating:
4/5 |
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warm friendly welcome, great staff who were always cheerful and friendly. Room comfortable, great atmosphere in the bar. Food standards mixed and wine list could do with updating.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 28-Oct-2010 (English)
|
Customer Rating:
4/5 |
|
From:
"Hotel Guest, details on file."
(United States)
Submitted on 27-Oct-2010 (English)
|
Customer Rating:
5/5 |
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Wonderful place, loved the room and the food and evening entertainment was great!
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From:
deborah wiese
(United States)
Submitted on 27-Oct-2010 (English)
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Customer Rating:
5/5 |
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beautiful setting, lovely room, bountiful scrumptious breakfasts, and all the staff, as well as the host, we very friendly, prompt and courteous. Only drawback is no internet in the rooms, but it is available in the lobby. the hotel is very close to town, an easy walk to shops and restaurants. we were very satisfied and would come back again in a minute.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 22-Oct-2010 (English)
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Customer Rating:
5/5 |
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We had a wonderful stay--there were many extras from champagne to entertainment in the bar. The rooms were very comfortable and the staff were exceptional.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 20-Oct-2010 (English)
|
Customer Rating:
5/5 |
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We chose this venue to celebrate an important ocasion and I couldn't have asked for more, the room was wonderfully romantic, dinner fantastic and the staff very friendly. I'll be back as soon as I can. Just great!
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 18-Oct-2010 (English)
|
Customer Rating:
4/5 |
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We had a ball. You have wonderful staff, especially in the bar. Loved the nighttime activities in the bar and your town is super.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 16-Oct-2010 (English)
|
Customer Rating:
3/5 |
|
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The overall experience was pleasant. The service and food was to a good standard. However, the heating levels in the bar and restaurant are excessive particularly in the evening when there is a crowd. So much so that I was forced to leave the bar area on a number of occasions as the heat and stuffiness was just unbareable. Better ventilation is badly needed. Also I dislike the practice of adding 12.5% service charge to the bills on checkout. In most establishments service charge is OPTIONAL to reward good service. Whilst the service is good at the hotel, being "forced" to pay a charge is like being in the US where tipping is no longer "optional". This is a bad reflection on the Irish service industry and unfortunately leaves a bad taste in the mouth on check-out! I am not alone in my feeling as I heard a number of other guests comment on this. Some made the comment to the reception staff whereas others were complaining amongst themselves (this is always more worrying as they tell other people rather than telling the service provider). I know it is in the terms and conditions but if it is true cost, then include in it the price. If it is a true service charge make it optional. Either way it will lead to better transparency in billing and happier clients. I would be curious as to your response to these comments.
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From:
Elizabeth Boland
(Ireland)
Submitted on 11-Oct-2010 (English)
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Customer Rating:
4/5 |
|
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Loved the room and the parrot. Food a tad quelconque- And 11euro for glass of wine a tad over the top!
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From:
Jim O'Crowley
(Ireland)
Submitted on 9-Oct-2010 (English)
|
Customer Rating:
5/5 |
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A most enjoyable break. Beautiful room. Excellent facilities and wonderful food. Made to feel welcome by friendly and efficient staff.
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From:
William Magill
(Northern Ireland)
Submitted on 5-Oct-2010 (English)
|
Customer Rating:
5/5 |
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All staff are courteous , friendly and very professional and are most helful and welcoming.All are ambassadors for the Abbeyglen Castle Hotel. The food and service is of the highest standard . I was travelling on a business trip during this stay but next visit I will bring my wife along ..I know she will enjoy the hotel and its wonderful setting . I have reccommended the Abbeyglen Castle Hotel to family , friends and business colleagues. I look forward to a return trip within the next few weeks.
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From:
David Sykes
(United Kingdom)
Submitted on 28-Sep-2010 (English)
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Customer Rating:
5/5 |
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very friendly atmosphere,the staff were extremely helpful in fulfilling any requests. We would recommend the hotel to anyone and will be booking again in two years time when we plan to revisit Ireland
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From:
Cornelis Stakenborg
(United States)
Submitted on 16-Sep-2010 (English)
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Customer Rating:
5/5 |
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Enjoyable stay, very good rooms, excellent restaurant, Paul is attentive and a delight. You always feel welcomed after returning from a day out. Prices are reasonable for this type of upscale property, value is good, will recommend.
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From:
"Hotel Guest, details on file."
(United Kingdom)
Submitted on 10-Sep-2010 (English)
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Customer Rating:
4/5 |
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Very relaxing,friendly hotel. short walking distance from Clifden.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 3-Sep-2010 (English)
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Customer Rating:
4/5 |
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Very enjoyable experience. Loved the picturesque setting, the personal touches - the evening sing song was great, the staff both warm and professional, the service excellent. On leaving the Abbeyglen we stayed in another 4*hotel in Westport which had all the requisite elements of a hotel of that rating but none of the character and warmth of the Abbeyglen. The only difficulty I experienced was having to make the booking through the central booking facility. My call was not returned and it took three attempts before I secured the booking which I eventually completed on line. There are no doubt sound business reasons for engaging such a facility, however in these straitened times I find it hard to understand why a customer may not ring a service provider directly and make a booking. Only I was intent on staying in the Abbeyglen, the non return of a telephone call would suffice usually for me to go elsewhere. However, it was worth persevering, we very much enjoyed our stay and plan to return in the not too distant future. I would have no reservation whatsoever in recommending the charming Abbeyglen to others.
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From:
Corbett Davis
(United States)
Submitted on 29-Aug-2010 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 27-Aug-2010 (English)
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Customer Rating:
4/5 |
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Overall, the front desk staff was very helpful, the food and beverage service was great, and the valet service was good. We would happily recommend this hotel to friends. Our only wish had been that our two next-door rooms were able to connected by the common door, but there was no key available.
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From:
Bridie Mcnally
(Northern Ireland)
Submitted on 23-Aug-2010 (English)
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Customer Rating:
5/5 |
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Just had a great weekend in this hotel staff are extremely professional and friendly music in the lounge at night is so enjotable Brians singing is brill loved bohemian rhapsody and the funny hats and dancing competition is hilariously funny. the complimentary afternoon tea and scones together with the champagne and canopy reception on the saturday evening was a lovely touch special mention to Roger for his attentiveness to us during our stay would def recommend this hotel and will be back many times I hope. thanks to all the staff for making our weekend so enjoyable!!
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From:
peter kearns
(Ireland)
Submitted on 12-Aug-2010 (English)
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Customer Rating:
4/5 |
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Staying at The Abbeyglen was a real treat, food was excellent the staff very professional and the hotel itself was relaxed and 'homely'. We are going back again!
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From:
Meritxell Clemente
(Spain)
Submitted on 11-Aug-2010 (English)
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Customer Rating:
4/5 |
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From:
"Hotel Guest, details on file."
(France)
Submitted on 3-Aug-2010 (English)
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Customer Rating:
4/5 |
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good restaurant for dinner and breakfirst
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From:
Carolyn Bowers
(United States)
Submitted on 1-Aug-2010 (English)
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Customer Rating:
5/5 |
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We had a lovely stay at Abbeyglen Castle, the atmosphere was relaxed and genuine while providing the best customer service ever. This was our favorite hotel in Ireland!
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From:
Susan Dyer
(United States)
Submitted on 31-Jul-2010 (English)
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Customer Rating:
5/5 |
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Great place to stay!
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 30-Jul-2010 (English)
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Customer Rating:
4/5 |
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Bedroom and Bathroom could have better lighting, otherwise a very satisfactory stay.
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From:
Eamonn Howley
(Ireland)
Submitted on 29-Jul-2010 (English)
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Customer Rating:
5/5 |
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exceptional, lovely setting, lovely food, lovely management and staff excellent service "a little gem"
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From:
carl rennicks
(Ireland)
Submitted on 29-Jul-2010 (English)
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Customer Rating:
4/5 |
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OVERALL STAY QUITE SATISFACTORY, EXTREMELY PLEASANT STAFF, BEAUTIFUL ROOMS,THOUGH CORRIDORS A LITTLE NOISY IN THE MORNINGS.
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From:
marion crowley
(Ireland)
Submitted on 20-Jul-2010 (English)
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Customer Rating:
5/5 |
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couldnt fault anything at the hotel.wished we could have stayed longer-next time. staff were great.There was a lovely lady behind the bar and martina at reception was exceptionally helpful and full of cheer.the waiters in the restaurant were very friendly and cheerful as well-think our guy was from dublin and was tops. the breakfast was delicious and the choice were varied and all fresh and we even got a window table. bed totally compfy. well done to all at the abbeyglen castle hotel and all the best for the rest of the season. the parrot was observing all but didnt say anything!.the reception rooms were fabulous for anyone wanting to relax or read.
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From:
"Hotel Guest, details on file."
(Ireland)
Submitted on 19-Jul-2010 (English)
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Customer Rating:
5/5 |
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stunning location superb restaraunt and brillant staff highly recommended
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From:
Teresa Riordan
(Ireland)
Submitted on 16-Jul-2010 (English)
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Customer Rating:
4/5 |
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We had a lovely time in Abbeyglen. The lovely fire iand the 4 poster bed in the room made it really romantic. We had dinner there as well and it was top class. We had a great laugh playing snooker and table tennis. The only small comment I would make is that the leisure facilities didn't appear very inviting as they were hard to find and looked very unused and we were sceptical about using the hottub as the water didn't look too fresh. To be honest it's probably not something you need to offer...the wonderful food, atmosphere, and surroundings is enough. The guy in the restaurant was super friendly (probablly the owner/manager??) which I thought was lovely and I like the idea of the flags of your country on the tables - could do with a few cork flags though!!
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From:
Flavia Lyons
(Ireland)
Submitted on 14-Jun-2010 (English)
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Customer Rating:
5/5 |
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Abbeyglen is a place I always enjoy visiting for my long weekend breaks. Its a place where I can get away from all the stresses of life and let my hair down and recharge the batteries. It is a very welcoming place, with a word and a smile from all the staff. There is no request to small, all requests will be sorted. The managment (owners) take an active part in ensuring that all their guests have an enjoyable and memorable time. You leave the Abbeyglen feeling relaxed, happy and ...well, tired!!...from the late nights of "craic" in the bar!!
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From:
Cathriona Molloy
(Ireland)
Submitted on 13-Jun-2010 (English)
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Customer Rating:
5/5 |
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Lovely atmosphere, complimentary sconces and champagne lovely touch. Very friendly staff, relaxing break. Lovely grounds and treatment cottage fantastic. Evening meal a little pricey.
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From:
Carsten Ehrhardt
(Ireland)
Submitted on 6-Jun-2010 (English)
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Customer Rating:
5/5 |
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From:
Clifford Packer
(United States)
Submitted on 2-Jun-2010 (English)
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Customer Rating:
5/5 |
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Fantastic place -- lovely, spacious room with a comfortable four-poster bed and large bathroom. Lots of character in the hotel, starting with Paul, the kind co-owner who sent up glasses of wine when we arrived, and personally went over the best day-hikes with us (which were great), and Gilbert the parrot in the front lobby, wolf-whistling and wise-cracking as we walked by. The full Irish breakfast was excellent, and lasted us until tea was served at 4:00 PM - excellent scones and jam.
The Sky Road is aptly names, with terrific ocean and mountain views.
Walking down to Clifden from the hotel, the view of the town spires, the Twelve Bens and the distand Maumturk mountains was unforgettable. A fairy-tale castle and a great bargain for the price. We would love to go back.
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