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Regency Hotel Dublin *** Swords Road, Dublin 9

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Average satisfaction rating out of 5 for this property among customers	3.6 based on 77 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
From: Franz Rauter Submitted on 2008-08-26	Customer Rating: 4/5
The staff was very helpful and friendly. We could get assistance and information at any time. From our room we had a nice view over Dublin.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-08-15	Customer Rating: 4/5
Bar food wasn't great but overall staff are very helpful and room are comfortable. Good location	report this review as inappropriate
From: brendan mc keever Submitted on 2008-08-01	Customer Rating: 4/5
very warm in bedrooms with no air conditioning but the weather was exceptionally warm at that time and this could not have been predicted. Food at Seasons was excellent for evening meal.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-07-14	Customer Rating: 4/5
Very pleasent stay, would definately stay again. Room very nice and food lovely.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-05-29	Customer Rating: 4/5
the rooms were clean and fresh but in need of an update in refurbismen. service was excellent and the food also. enjoyed our 3 days.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-05-03	Customer Rating: 3/5
The staff was very friendly and helful, the hotel was fine and the pool was amazing. The only criticism is that the beds are very uncomfortable.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-03	Customer Rating: 3/5
restaurant food only ok	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-02	Customer Rating: 4/5
Overall enjoyed my stay at Rgeency Hotel. Staff friendly and room comfortable. Breakfast could have been served hotter as fried food is greasy when cold!	report this review as inappropriate
From: Christine Mc Gonagle Submitted on 2008-01-23	Customer Rating: 1/5
there was building work going on the whole time that we were not told about and also the steam room was closed. The facilities were the main reason for booking into the hotel. Dinner was limited but very tasty	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-12-28	Customer Rating: 3/5
Lot of building work going on we did not know this when we booked. Check in staff very helpful and gave us rooms when we checked in early.	report this review as inappropriate
From: shane mccaughley Submitted on 2007-12-14	Customer Rating: 5/5
Great Hotel, Friendly Staff Well Worth a Visit.	report this review as inappropriate
From: Tommy Mooney Submitted on 2007-11-25	Customer Rating: 4/5
very convienent to bus route to city center. hotel and food very good only complaint was tv coverage available	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-11-18	Customer Rating: 4/5
The staff was very helpful and we even got an upgraderoom with a wonderful view on Dublin	report this review as inappropriate
From: Valerie Ruddy Submitted on 2007-11-06	Customer Rating: 4/5
pleasantly surprised to find courtesy bus to bring guests to the airport. Loved the dinner and overall service. Very friendly bar staff, would certainly stay again.	report this review as inappropriate
From: dorothy white Submitted on 2007-11-05	Customer Rating: 3/5
hotel undergoing major renovation work. Bedroom walls had holes behind headboards which give a negative view of the room.Furnishings worn and 70's. However new spa complex was excellent and easy access to city centre made up for drab hotel.staff friendly.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-11-04	Customer Rating: 2/5
residents bar very expensive and the only hotel that we have stayed in that you could not get a pint in residence bar	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-10-19	Customer Rating: 2/5
too far out of city, new rooms comfortable ,breakfasts good,evening meal very poor zero points	report this review as inappropriate
From: joyce jones Submitted on 2007-10-16	Customer Rating: 3/5
Bed sheets were unconventional. Construction was ongoing.	report this review as inappropriate
From: IVOR WIGGETT Submitted on 2007-09-27	Customer Rating: 3/5
Did not like paying for parking and breakfast was only average, but the room was first class and clean	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-17	Customer Rating: 4/5
overall stay was v pleasurable. only criticism would be lifts v old and slow.	report this review as inappropriate
From: yvonne christie Submitted on 2007-09-09	Customer Rating: 5/5
Hotel staff and accomodation was of high quality.Meals [breakfast] was promptly served and plentiful but although there was tinned fruit I would have liked a few pieces of fresh fruit but on the whole had no real complaint in this . My only gripe was the smoking outside the door nearest the carpark. A s a non smoker this was a bit offputting having to fight my way through both the crowd of people and their smoke.	report this review as inappropriate
From: Bridie Hickey Submitted on 2007-09-06	Customer Rating: 3/5
During our stay we were accommodated in the older part of the hotel. We had to contend with noise as the construction work was taking place and although I accept that the refurbishent is needed it was not the relaxing weekend break I expected when the joiners started hammering nails at 8 am. However, with the state of the decor, carpet and bedding in our room it is certainly not before time and I'm sure it will improve greatly when finished. I just wished we were advised beforehand. Restaurant and leisure complex and friendly staff made up for the disappointment of the room.	report this review as inappropriate
From: wiliiam walton Submitted on 2007-09-05	Customer Rating: 0/5
ended up booking into another hotel as this hotel was appalling	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-31	Customer Rating: 4/5
It was a lovel hotel, the room could have been a little bigger, there were a lot of families with children including myself and there wasnt a lot for the children to do, maybe a room for them to play in where they would be safe and give parents a little relaxing time. (This review has been edited)	report this review as inappropriate
From: Leonard Old Submitted on 2007-08-29	Customer Rating: 4/5
A bit rundown, but friendly and comfortable. Renovations are underway.	report this review as inappropriate
From: Annette Maughan Submitted on 2007-08-27	Customer Rating: 4/5
As a family we really enjoyed our stay. The staff were lovely, helpful and easy to deal with. The Leisure centre was fantastic... our two boys would have stayed all day. The restaurant was lovely and they were very helpful with my sons food.. he is dairy intolerant.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-27	Customer Rating: 3/5
Room was spacious and comfortable. However, the room phone did not work and there is a very limited number of TV channels. The bar was busy and lively.	report this review as inappropriate
From: Catriona Butler Submitted on 2007-08-21	Customer Rating: 4/5
Renovations which are been carried out are needed and outside needs to be painted.leisure centre is fantastic. Staff were pleasant. Cleaning staff were great as room was always spotless.	report this review as inappropriate
From: Nicholas Wall Submitted on 2007-08-19	Customer Rating: 2/5
Sleep interrupted on saturday morning due to workmen hammering right outside my room at 7:30 am. There is a cooking smell in all the ground floor public areas. Otherwise it is a good value hotel.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-17	Customer Rating: 3/5
room ok, noise level from wedding below room unbearable. many staff unable to understand english	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-15	Customer Rating: 5/5
We stayed a newly built section of the hotel where the rooms were fabulous, the leisure centre and all the staff in it were very friendly and helpful. The food was great. We thoroughly enjoyed our stay there.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-13	Customer Rating: 5/5
very enjoyable stay great staff looking forward to a return visit	report this review as inappropriate
From: Lynn Sheehy Submitted on 2007-08-13	Customer Rating: 5/5
Gorgeous rooms, loads of space. Lovely pool area too, and a good big pool.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-13	Customer Rating: 3/5
We stayed in the new part of the hotel, was very pleased with the room & its facilities, although it stated there was satilite tv but we could not get the channels. the gym & swimming pool was very impressive. The bar could do with a bit of dusting now & then. (alot of cobwebs around)	report this review as inappropriate
From: Claire Mc Dermott Submitted on 2007-08-09	Customer Rating: 3/5
The rooms in the Hotel are in need of refurbishmentb but are clean. The leisure facilities were second to none. The staff were wonderful, friendly and helpful.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-06	Customer Rating: 3/5
the hotel itself is old and run down but it is being refurbished at the moment so it is understandable that no money is being spent on the older part. The new leisure centre is fabulous and wonderful for the kids. Food is good and the staff are very friendly and efficient. Very close to the airport and most guests seem to be on short stay. We are a family of six and we were on seperate floors not ideal. Good value but we wouldn't stay again until the refurbishment is complete.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-05	Customer Rating: 5/5
My stay was extremely relaxing. All the staff are helpful and professional. We had dinner in the restaurant one night and the food was excellent. The hotel is located about 30 minutes walk from the city centre. I would highly recommend this hotel and would hope to stay there again.	report this review as inappropriate
From: Alan Heath Submitted on 2007-07-27	Customer Rating: 4/5
Friendly staff good entertainment, Mainly Irish staffed	report this review as inappropriate
From: Caroline Slattery Submitted on 2007-07-24	Customer Rating: 5/5
Only they were so busy with concert that week end that we had to phone 4 times & wait until 10.30pm at night for the travel cot. Other than that food & service excellent	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-06-26	Customer Rating: 0/5
We were staying at a hotel that was doing extensive renovations - to be exact - to the room right next door to the room we stayed in. We complained to reception but they were not helpful. I had my fiance from America with me and I brought him up to Dublin. I was never so embarrassed in all my life as it showed up Irish "hospitality"!! I will not recommend that hotel to anyone, I'm afraid.	report this review as inappropriate
From: Ashley Orengo Submitted on 2007-06-23	Customer Rating: 2/5
Online the hotel looked very regal and updated and beside the workout and pool facilities, the hotel needed some upgrades. The service was very good and the atmosphere was loveley however and I would stay there again when in Dublin. I am looking forward to the many upgrades the hotel is making.	report this review as inappropriate
From: mary mccaughley Submitted on 2007-06-22	Customer Rating: 5/5
the regency hotel dublin is a top class hotel, with very frendly staff and great service	report this review as inappropriate
From: jeremy stanwix Submitted on 2007-06-21	Customer Rating: 3/5
Hotel claims to be a 3 star yet do not accept Travelers Checks.(they were in Euro dollars) The new upgraded rooms are excellent	report this review as inappropriate
From: MANTAS KRIAUCIUNAS Submitted on 2007-06-21	Customer Rating: 4/5
good price, hotel in need of refurbishment, but they have new leisure centre, which is brilliant! (This review has been edited)	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-06-19	Customer Rating: 2/5
The hotel is outdated and construction was very disturbing	report this review as inappropriate
From: Stuart French Submitted on 2007-05-15	Customer Rating: 4/5
I had a very nice stay at your hotel.I must say that your staff were plesent and very helpfull towards us.The room was old and tierd and in need of a face lift but on saying that it was clean and the bathroom was kept very clean thanks to the house keeping. Food was very good no complents what so ever.Complements to Chef and all the staff.Thank you once again.	report this review as inappropriate
From: Marco Villa Submitted on 2007-05-12	Customer Rating: 4/5
Wonderful and friendly place. Easy interaction with staff. Suggest that Internet and phone be open to anyone by default. Time-limited access to Internet clumsy and costly	report this review as inappropriate
From: info@hungryhilllodge.com Submitted on 2007-05-07	Customer Rating: 4/5
Room a little tired but very good value. Great breakfast & free shuttle bus to airport.	report this review as inappropriate
From: john mccauley Submitted on 2007-05-02	Customer Rating: 5/5
very good value and well situated for public transport to both central dublin and the airport	report this review as inappropriate
From: Anne Coleman Submitted on 2007-04-23	Customer Rating: 5/5
a very comfortable hotel & staff where very helpful	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-04-19	Customer Rating: 5/5
most enjoyable short break	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-03-23	Customer Rating: 3/5
A large extension to the hotel is currently being built. My bedroom window looked out onto the new extension approx 10 feet away! As builders were there throughout the day, I was never able to open my curtains and let any daylight in, unless I wanted zero privacy. From the website the hotel looked clean but 'frayed at the edges' and this was exactly how it was. The staff were very pleasant and the rooms cleaned promptly each morning. For the price, and as I was there on a business trip, the hotel was fine. However, for holiday accommodation it would be a very bad choice. Also if travelling from the UK, don't try to pay by cash in £ sterling. Their exchange rate is so extortionate that to do so would have cost almost £50 more than by credit card.	report this review as inappropriate
From: Tanya Blake Submitted on 2007-03-19	Customer Rating: 1/5
There was a dance downstairs with loud music lasting late into the night that kept me awake (This review has been edited)	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-01-15	Customer Rating: 3/5
Had a pleasant stay regards the interior of the hotel, the only problem i had on this occasion and past visits havin stayed in the regency on many occasions is that we have always been put into a room overlooking an untidy roof/development it would have been a lot pleasanter if we had been given a front view room as there are those avaliable. Staff were very helpful and friendly, and would visit again. gerald mcgovern (This review has been edited)	report this review as inappropriate
From: Margaret Broomfield Submitted on 2006-12-08	Customer Rating: 5/5
Fantastic Hotel, lovely staff, beautiful rooms, furniture and ambience... excellent	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-10-13	Customer Rating: 2/5
Directions on web site were incorrect, so it took us heaps of time to locate the hotel.	report this review as inappropriate
From: Nicola Dorrell Submitted on 2006-09-27	Customer Rating: 4/5
This hotel was a lot better than i had expected!Due to the price and the fact i had only seen a very blurred picture of the hotel i was expecting something very basic and only just bareable. In fact i was very impressed. My check in was handled very quickly and efficiantly and within minutes i was on my way to my room which was equally impressive. Travelling by myself i had booked a single room and was only expecting a very small room, however i walked in to what i expect is actually a tripple room (containing a double bed as well as a single bed). I expect this isnt your average occurance and possibly just what they had available but i certainly wasnt going to complain. Especially with the view. It was spectacular. Being in the outskirts in a more residential area there were no other tall buildings to contend with i just had views of greenery with a few house dotted in and large hills in the background! Lovely.The staff were also nice though house keeping were a bit persistant in the morning before i was ready to leave. Breakfast was a little confusing as you had no instructions on what to do and just had to work it out yourself but the staff were kind and the food was very good. Check out was also a breeze and they even called a taxi for me. Very helpful.	report this review as inappropriate
From: Mr Michael Lowry Submitted on 2006-09-07	Customer Rating: 4/5
The hotel is being refurbished. I would return on completion of the refurbishment.	report this review as inappropriate
From: Brenda McGoey Submitted on 2008-08-20	Customer Rating: 5/5
From: Roger Hansen Submitted on 2008-08-05	Customer Rating: 4/5
From: theresa freeman Submitted on 2008-07-25	Customer Rating: 5/5
From: Norman Ludgate Submitted on 2008-05-11	Customer Rating: 3/5
From: Beverley Carolan Submitted on 2008-02-28	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-02-05	Customer Rating: 3/5
From: Jeremiah Dargan Submitted on 2007-12-08	Customer Rating: 4/5
From: Mr S T Ellis Submitted on 2007-11-09	Customer Rating: 5/5
From: Simone Boeni Submitted on 2007-09-17	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-09-17	Customer Rating: 2/5
From: "Anonymous guest, details on file." Submitted on 2007-08-31	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-08-16	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-07-23	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-07-18	Customer Rating: 3/5
From: Mr Michael Smith Submitted on 2007-07-12	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2007-06-22	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2007-05-13	Customer Rating: 4/5
From: Dr. Jan Brem Submitted on 2007-03-14	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2006-07-06	Customer Rating: 4/5

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