Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
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From:
"Hotel Guest, details on file."
(United States)
Submitted on 23-Aug-2011 (English)
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Customer Rating:
3/5 |
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The rooms were well-furnished and we enjoyed being on the top floor with the large windows. The bathrooms seemed to be not-quite-finished, and were missing exhaust fans, towel bars, counter space, etc. The lobby is also rather drab and uninviting, and it seems that renovations have been ongoing for quite some time. Breakfasts were good and the room is bright and airy. We had some initial trepidation because the deal I booked online didn't seem to be one that the desk was aware of, but he contacted the owner and it was all organized promptly. Very helpful and pleasant service, and this could be a lovely place if renovations were properly and quickly completed.
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| Hotel Response:
Thank you for your comments following your recent stay at Merrion Hall Hotel, a member of Manor House Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Manor House Hotels.
Best regards,
Customer Service Team,
Manor House Hotels
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