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Mercer Hotel *** Lower Mercer Street, Dublin 2 www.mercerhotel.ie

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Average satisfaction rating out of 5 for this property among customers	4.1 based on 75 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
From: Niamh Murphy Submitted on 2008-06-10	Customer Rating: 5/5
extremely friendly staff	report this review as inappropriate
From: Peter Hazzard Submitted on 2008-06-09	Customer Rating: 4/5
I can confidently echo a previous comment that this hotel is ideally situated for shopping (Grafton St), bar's and nightlife (Temple Bar) , tourist transport ie hop-on/off busses and the "Viking Ducks" (St Steven's Green) and last of all the big "must do's" the Catherderals and the Guinness Warehouse are all in walking distance for the average person. Staff were always friendly and accommodating. I would stay here again.	report this review as inappropriate
From: Christof Lenz Submitted on 2008-05-29	Customer Rating: 4/5
Decent rooms, good bar & lounge area. Breakfast could use improvement.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-05-25	Customer Rating: 4/5
Fine Hotel great location.	report this review as inappropriate
From: Mary Fallon Submitted on 2008-05-19	Customer Rating: 5/5
Rooms were very clean, air conditioning worked well and there was no noise considering there was a building site opposite our window. The location was perfect for socialising & shopping and the staff very helpful and pleasant.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-05-19	Customer Rating: 5/5
Hotel is clean, nice and in a very good posigion. I would go to Mercer again next time.	report this review as inappropriate
From: Alan Harland Submitted on 2008-05-19	Customer Rating: 5/5
Very clean room ...friendly helpful staff ... What more could you ask for ...	report this review as inappropriate
From: John Dunn Submitted on 2008-05-09	Customer Rating: 4/5
Don?t be put off by the exterior appearance. Larger than average rooms and very near shops and Temple Bar. Pleasant staff good breakfast. In all a very good experience.	report this review as inappropriate
From: William DeRoche Submitted on 2008-05-07	Customer Rating: 5/5
Great location, excellent food, comfortable rooms, attentive help, reasonable cost - nothing wrong but the low dollar exchange.	report this review as inappropriate
From: SMOES Jacqueline Submitted on 2008-05-04	Customer Rating: 4/5
Accueil très sympa, chambre et SDB très propres, petit déjeuner copieux. Je recommanderai cet hôtel volontiers	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-05-04	Customer Rating: 4/5
Okay hotel, clean rooms. Avoided breakfast as better places close by in city- Leon if favour french or Bewleys for trad irish! Excellent location with 24hr parking in multistory next door.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-04-16	Customer Rating: 3/5
Staff generally good, though breakfast service inconsistent.	report this review as inappropriate
From: Tomas Lindahl Submitted on 2008-04-06	Customer Rating: 4/5
The location is splendid- shopping areas and sights within walking distance, St Stephans Green nearby. Despite central location silent, not much trafic close to the hotel. Beds and rooms good. Breakfast service OK but not perfect. Nice and helpful people in reception. Will stay there agian next time in Dublin.	report this review as inappropriate
From: vito fresiello Submitted on 2008-04-04	Customer Rating: 4/5
Beautiful place, nice people in there.	report this review as inappropriate
From: Kathleen Cammidge Submitted on 2008-03-27	Customer Rating: 4/5
the breakfast was really good. the faucets in my room didn't work very well.	report this review as inappropriate
From: Jonathan Doran Submitted on 2008-03-27	Customer Rating: 2/5
A cold full Irish breakfast and poor quality alcohol in the pumps didn't impress plus having to go outside and then back inside to get a lift to the basement car park was an inconvenience	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-26	Customer Rating: 4/5
Good sized single room, didn't feel cramped and had plenty of storage. Nice bathroom with complimentary toiletries. Staff pleasant and helpful. This was my second stay at this hotel, and would be happy to stay there again.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-25	Customer Rating: 4/5
Buen Hotel, situado en el centro de la ciudad. La calle comercial por excelencia está a 5 minutos y hay un centro comercial a 1 minuto. El parque St Stephens Green está acinco minutos también. Si has visto la película Once, digamos que el hotal está en la zona urbana que sale en la película. La zona de temple bar y las principales atracciones turísticas también son accesibles a pie. Además está en una zona por la que salen más los residentes, no los turistas, con pubs como el JJ o Whelans muy cerca. El servicio es bueno, magnifico full irish breakfast, la recepción es también efectiva y agradable. Para españoles es interesante saber que al menos durante mi estancia dos de los recepcionistas hablaban español. Las habitaciones más que correctas. En fin, un hotel muy recomendable y si se reserva con tiempo y desde la web tiene un precio muy competitivo teniendo en cuenta la zona que permite visitar la ciudad a pie sin dificultades y lo más importante poder volver durante el día a descansar, cosa complicada si tu hotel está en la zona del aeropuerto, por ejemplo.	report this review as inappropriate
From: Sandra Cross Submitted on 2008-03-18	Customer Rating: 4/5
Very nice small but comfortable hotel and great breakfast	report this review as inappropriate
From: John Freeman Submitted on 2008-03-14	Customer Rating: 5/5
This is a small classy hotel in a wonderful location. We walked everywhere. The reception area has a fireplace and lounge and we had good service at breakfast. We would choose the Mercer Hotel again!	report this review as inappropriate
From: Fournier Maxime Submitted on 2008-03-13	Customer Rating: 4/5
Really nice room and breakfast but had some issues with the air conditioning. Perfect location	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-11	Customer Rating: 5/5
Fantastic location, great staff, nice rooms, and bigger than usual for a city center hotel. I would definitely stay here again! A good experience.	report this review as inappropriate
From: Justin Fletcher/Claire Lavelle Submitted on 2008-03-11	Customer Rating: 4/5
Good place, helpfull staff. Great central location!!	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-07	Customer Rating: 3/5
Rather basic hotel - no frills. Beds and bath too short for the average man. Lighting not bright enough for reading.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-02	Customer Rating: 4/5
We had stayed at the Mercer before - clean, well organised with generously sized rooms. Nice wee bar/ restaurant. Very central, would definately come back again.	report this review as inappropriate
From: Mrs B Chapman Submitted on 2008-02-20	Customer Rating: 4/5
Very friendly staff, good food, excellent value evening meals- large portions. VEry comfortable room and bed and central location.	report this review as inappropriate
From: TRACEY ROFFEY Submitted on 2007-12-21	Customer Rating: 5/5
We enjoyed our stay at the Mercer and would definately use them again. The rooms were of excellent quality and the staff were inviting and friendly . The location was ideal to enjoy alll the attractions of the city.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-10-16	Customer Rating: 4/5
central location excellent breakfast	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-10-15	Customer Rating: 4/5
Overall I was very pleased. The room & bathroom were spacious and clean. The hotel is in a good location near the top of Grafton St. so it is walking distance to most of the big tourist locations. It is a great hotel for its star rating and price especially if all you are after is somewhere quiet to sleep and base yourself. The hotel's restaurant is also good.	report this review as inappropriate
From: lori wangerin Submitted on 2007-09-24	Customer Rating: 4/5
great location, clean, quiet	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-29	Customer Rating: 4/5
great central location, don't bother with breakfast as poor, plenty of other places close by	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-25	Customer Rating: 3/5
clean and central accomodation within easy walking distance of the centre of dublin	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-06	Customer Rating: 4/5
Very good central location. Very clean. Staff largely not English or Irish, so some difficulty in understanding accents. Would certainly consider staying there again.	report this review as inappropriate
From: Gordon W Evans Submitted on 2007-06-26	Customer Rating: 4/5
Would have been a 5 had the lift not been out of service. Being situated on the 4th floor I as a 67 year-old, and my 62 year-old wife who is awaiting a hip replacement found this a major inconvenience during our 3-night stay. Not the hotel's fault, admittedly, but it detracted from an otherwise most enjoyable experience. Meals were excellent and the staff friendly,efficient and helpful. Will certainly stay there again provided the lift is in working order.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-05-16	Customer Rating: 3/5
The hotel location was perfect for a first visit to Dublin. However, it definitely felt like it had seen better days and the restaurant was nowhere near as good as the description suggested.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-05-08	Customer Rating: 5/5
Friendly and helpful staff. Quality breakfast. Rooms were very clean, bathroom far exceeded expectation.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-12-30	Customer Rating: 4/5
Great location - central but not noisy. Room very pleasant, tho' bathroom cold. Food excellent. (This review has been edited)	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-12-21	Customer Rating: 4/5
centrally located hotel, nice rooms, bathroom ok, fair price	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-12-20	Customer Rating: 5/5
We thoroughly enjoyed our stay here and would definitely stay again. Room was clean, hotel was quiet, staff friendly. And what a great location! Only negative is, their website says they have king size beds, and this actually means 5 foot beds. I suppose nowadays, we tend to think in terms of 6 foot being kingsize! Other than that, it was a very pleasant experience, and excellent value for money, for a city centre hotel.	report this review as inappropriate
From: David McVeigh Submitted on 2006-12-14	Customer Rating: 5/5
A lovely small Hotel and very clean and the staff pleasant and helpful.	report this review as inappropriate
From: John C Lawlor Submitted on 2006-09-14	Customer Rating: 5/5
Very conveniently located. Staff very friendly and attentive.	report this review as inappropriate
From: Phyllis & Graham Willetts Submitted on 2006-09-09	Customer Rating: 5/5
Even though fair amount of traffic outside we were not disturbed at all inside good windows etc. very convenient location	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-09-07	Customer Rating: 5/5
Accomodation excellent and hotel very well situated for all sightseeing and shopping requirements.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-08-30	Customer Rating: 4/5
Very handy location. Hotel fine not really a boutique. Bit slow on room turnarounds. Quiet.	report this review as inappropriate
From: boal Submitted on 2006-08-28	Customer Rating: 5/5
Very good hotel, clean, central location, friendly staff. Excellent food and presentation (This review has been edited)	report this review as inappropriate
From: James A. Luken Submitted on 2006-08-13	Customer Rating: 5/5
Good location, very good value, very clean and quiet. Breakfast service very good. Hotel employees very helpful and pleasant. (This review has been edited)	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-19	Customer Rating: 4/5
Helpful and friendly.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-16	Customer Rating: 5/5
very friendly staff. nice clean quiet room.	report this review as inappropriate
From: Barbara J. Borlen Submitted on 2006-07-12	Customer Rating: 4/5
Great location! Very clean & comfortable & VERY pleasant staff. Would highly recommend this hotel.	report this review as inappropriate
From: Dave Thomas Fox Submitted on 2006-07-12	Customer Rating: 3/5
The carpet corridors, and the room could use a facelift, needs updating and brightening as part of the decor. I enjoyed my stay there, though it was only for one night. I was drinking late in the bar at the Hotel, and I asked the Barman/Porter on duty if there was any food. He said 'no'. However, I had an information leaflet in my room that said there was food available late at night, as part of the room service, so this was disappointing. I would stay at the Mercer again, as it is in an excellent location. The funny thing is that you are allowed to park your car for free when you stay at the Mercer, but when you are checking out, you must take your car out of the car park before 11.00am, yet checking out of the Mercer is 12.00pm. (This review has been edited)	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-09	Customer Rating: 3/5
Hotel's position was fine,the accommodation very good. Breakfast was excellent in contrast to dinner which was poor. We had to wait almost an hour for our meal which was very disappointing. Accepted their apologies but did'nt eat there again. Also some confusion with the overnight free parking which starts at 6pm.of which we were not made aware. All the signs said 5pm so for some reason we had to pay the overnight charge when we parked around 5.30.	report this review as inappropriate
From: Nairn Wilson Submitted on 2008-06-12	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-06-11	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-05-23	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-05-16	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-05-08	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-04-28	Customer Rating: 4/5
From: Dr. Jan Steiner Submitted on 2008-04-22	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2008-04-04	Customer Rating: 5/5
From: Myriam Sirvent Submitted on 2008-03-31	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2008-03-21	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-03-17	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-03-15	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2008-03-14	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2008-03-14	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2008-03-03	Customer Rating: 4/5
From: Jeffrey Stern Submitted on 2008-03-02	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-10-10	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2007-08-28	Customer Rating: 3/5
From: Eleanor Owens Submitted on 2007-04-24	Customer Rating: 4/5
From: Claes Rosander Submitted on 2007-04-02	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-02-05	Customer Rating: 5/5
From: John Kenny Submitted on 2006-09-29	Customer Rating: 5/5
From: John O'Connor Submitted on 2006-07-23	Customer Rating: 5/5
From: "Anonymous guest, details on file." Submitted on 2006-07-16	Customer Rating: 3/5

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