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Mercer Hotel ***
Lower Mercer Street, Dublin 2
go to hotel websitewww.mercerhotel.ie
rooms from € 99!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.1
based on 75 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.  
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From: Niamh Murphy
Submitted on 2008-06-10
Customer Rating: 5/5
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comments extremely friendly staff
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From: Peter Hazzard
Submitted on 2008-06-09
Customer Rating: 4/5
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comments I can confidently echo a previous comment that this hotel is ideally situated for shopping (Grafton St), bar's and nightlife (Temple Bar) , tourist transport ie hop-on/off busses and the "Viking Ducks" (St Steven's Green) and last of all the big "must do's" the Catherderals and the Guinness Warehouse are all in walking distance for the average person. Staff were always friendly and accommodating. I would stay here again.
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From: Christof Lenz
Submitted on 2008-05-29
Customer Rating: 4/5
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comments Decent rooms, good bar & lounge area. Breakfast could use improvement.
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From: "Anonymous guest, details on file."
Submitted on 2008-05-25
Customer Rating: 4/5
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comments Fine Hotel great location.
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From: Mary Fallon
Submitted on 2008-05-19
Customer Rating: 5/5
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comments Rooms were very clean, air conditioning worked well and there was no noise considering there was a building site opposite our window. The location was perfect for socialising & shopping and the staff very helpful and pleasant.
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From: "Anonymous guest, details on file."
Submitted on 2008-05-19
Customer Rating: 5/5
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comments Hotel is clean, nice and in a very good posigion. I would go to Mercer again next time.
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From: Alan Harland
Submitted on 2008-05-19
Customer Rating: 5/5
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comments Very clean room ...friendly helpful staff ... What more could you ask for ...
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From: John Dunn
Submitted on 2008-05-09
Customer Rating: 4/5
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comments Don?t be put off by the exterior appearance. Larger than average rooms and very near shops and Temple Bar. Pleasant staff good breakfast. In all a very good experience.
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From: William DeRoche
Submitted on 2008-05-07
Customer Rating: 5/5
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comments Great location, excellent food, comfortable rooms, attentive help, reasonable cost - nothing wrong but the low dollar exchange.
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From: SMOES Jacqueline
Submitted on 2008-05-04
Customer Rating: 4/5
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comments Accueil très sympa, chambre et SDB très propres, petit déjeuner copieux. Je recommanderai cet hôtel volontiers
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From: "Anonymous guest, details on file."
Submitted on 2008-05-04
Customer Rating: 4/5
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comments Okay hotel, clean rooms. Avoided breakfast as better places close by in city- Leon if favour french or Bewleys for trad irish! Excellent location with 24hr parking in multistory next door.
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From: "Anonymous guest, details on file."
Submitted on 2008-04-16
Customer Rating: 3/5
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comments Staff generally good, though breakfast service inconsistent.
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From: Tomas Lindahl
Submitted on 2008-04-06
Customer Rating: 4/5
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comments The location is splendid- shopping areas and sights within walking distance, St Stephans Green nearby. Despite central location silent, not much trafic close to the hotel. Beds and rooms good. Breakfast service OK but not perfect. Nice and helpful people in reception. Will stay there agian next time in Dublin.
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From: vito fresiello
Submitted on 2008-04-04
Customer Rating: 4/5
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comments Beautiful place, nice people in there.
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From: Kathleen Cammidge
Submitted on 2008-03-27
Customer Rating: 4/5
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comments the breakfast was really good. the faucets in my room didn't work very well.
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From: Jonathan Doran
Submitted on 2008-03-27
Customer Rating: 2/5
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comments A cold full Irish breakfast and poor quality alcohol in the pumps didn't impress plus having to go outside and then back inside to get a lift to the basement car park was an inconvenience
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From: "Anonymous guest, details on file."
Submitted on 2008-03-26
Customer Rating: 4/5
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comments Good sized single room, didn't feel cramped and had plenty of storage. Nice bathroom with complimentary toiletries. Staff pleasant and helpful. This was my second stay at this hotel, and would be happy to stay there again.
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From: "Anonymous guest, details on file."
Submitted on 2008-03-25
Customer Rating: 4/5
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comments Buen Hotel, situado en el centro de la ciudad. La calle comercial por excelencia está a 5 minutos y hay un centro comercial a 1 minuto. El parque St Stephens Green está acinco minutos también. Si has visto la película Once, digamos que el hotal está en la zona urbana que sale en la película. La zona de temple bar y las principales atracciones turísticas también son accesibles a pie. Además está en una zona por la que salen más los residentes, no los turistas, con pubs como el JJ o Whelans muy cerca. El servicio es bueno, magnifico full irish breakfast, la recepción es también efectiva y agradable. Para españoles es interesante saber que al menos durante mi estancia dos de los recepcionistas hablaban español. Las habitaciones más que correctas. En fin, un hotel muy recomendable y si se reserva con tiempo y desde la web tiene un precio muy competitivo teniendo en cuenta la zona que permite visitar la ciudad a pie sin dificultades y lo más importante poder volver durante el día a descansar, cosa complicada si tu hotel está en la zona del aeropuerto, por ejemplo.
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From: Sandra Cross
Submitted on 2008-03-18
Customer Rating: 4/5
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comments Very nice small but comfortable hotel and great breakfast
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From: John Freeman
Submitted on 2008-03-14
Customer Rating: 5/5
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comments This is a small classy hotel in a wonderful location. We walked everywhere. The reception area has a fireplace and lounge and we had good service at breakfast. We would choose the Mercer Hotel again!
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From: Fournier Maxime
Submitted on 2008-03-13
Customer Rating: 4/5
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comments Really nice room and breakfast but had some issues with the air conditioning. Perfect location
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From: "Anonymous guest, details on file."
Submitted on 2008-03-11
Customer Rating: 5/5
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comments Fantastic location, great staff, nice rooms, and bigger than usual for a city center hotel. I would definitely stay here again! A good experience.
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From: Justin Fletcher/Claire Lavelle
Submitted on 2008-03-11
Customer Rating: 4/5
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comments Good place, helpfull staff. Great central location!!
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From: "Anonymous guest, details on file."
Submitted on 2008-03-07
Customer Rating: 3/5
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comments Rather basic hotel - no frills. Beds and bath too short for the average man. Lighting not bright enough for reading.
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From: "Anonymous guest, details on file."
Submitted on 2008-03-02
Customer Rating: 4/5
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comments We had stayed at the Mercer before - clean, well organised with generously sized rooms. Nice wee bar/ restaurant. Very central, would definately come back again.
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From: Mrs B Chapman
Submitted on 2008-02-20
Customer Rating: 4/5
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comments Very friendly staff, good food, excellent value evening meals- large portions. VEry comfortable room and bed and central location.
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From: TRACEY ROFFEY
Submitted on 2007-12-21
Customer Rating: 5/5
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comments We enjoyed our stay at the Mercer and would definately use them again. The rooms were of excellent quality and the staff were inviting and friendly . The location was ideal to enjoy alll the attractions of the city.
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From: "Anonymous guest, details on file."
Submitted on 2007-10-16
Customer Rating: 4/5
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comments central location excellent breakfast
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From: "Anonymous guest, details on file."
Submitted on 2007-10-15
Customer Rating: 4/5
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comments Overall I was very pleased. The room & bathroom were spacious and clean. The hotel is in a good location near the top of Grafton St. so it is walking distance to most of the big tourist locations. It is a great hotel for its star rating and price especially if all you are after is somewhere quiet to sleep and base yourself. The hotel's restaurant is also good.
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From: lori wangerin
Submitted on 2007-09-24
Customer Rating: 4/5
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comments great location, clean, quiet
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From: "Anonymous guest, details on file."
Submitted on 2007-07-29
Customer Rating: 4/5
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comments great central location, don't bother with breakfast as poor, plenty of other places close by
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From: "Anonymous guest, details on file."
Submitted on 2007-07-25
Customer Rating: 3/5
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comments clean and central accomodation within easy walking distance of the centre of dublin
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From: "Anonymous guest, details on file."
Submitted on 2007-07-06
Customer Rating: 4/5
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comments Very good central location. Very clean. Staff largely not English or Irish, so some difficulty in understanding accents. Would certainly consider staying there again.
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From: Gordon W Evans
Submitted on 2007-06-26
Customer Rating: 4/5
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comments Would have been a 5 had the lift not been out of service. Being situated on the 4th floor I as a 67 year-old, and my 62 year-old wife who is awaiting a hip replacement found this a major inconvenience during our 3-night stay. Not the hotel's fault, admittedly, but it detracted from an otherwise most enjoyable experience. Meals were excellent and the staff friendly,efficient and helpful. Will certainly stay there again provided the lift is in working order.
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From: "Anonymous guest, details on file."
Submitted on 2007-05-16
Customer Rating: 3/5
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comments The hotel location was perfect for a first visit to Dublin. However, it definitely felt like it had seen better days and the restaurant was nowhere near as good as the description suggested.
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From: "Anonymous guest, details on file."
Submitted on 2007-05-08
Customer Rating: 5/5
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comments Friendly and helpful staff. Quality breakfast. Rooms were very clean, bathroom far exceeded expectation.
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From: "Anonymous guest, details on file."
Submitted on 2006-12-30
Customer Rating: 4/5
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comments Great location - central but not noisy. Room very pleasant, tho' bathroom cold. Food excellent.
(This review has been edited)
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From: "Anonymous guest, details on file."
Submitted on 2006-12-21
Customer Rating: 4/5
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comments centrally located hotel, nice rooms, bathroom ok, fair price
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From: "Anonymous guest, details on file."
Submitted on 2006-12-20
Customer Rating: 5/5
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comments We thoroughly enjoyed our stay here and would definitely stay again. Room was clean, hotel was quiet, staff friendly. And what a great location! Only negative is, their website says they have king size beds, and this actually means 5 foot beds. I suppose nowadays, we tend to think in terms of 6 foot being kingsize! Other than that, it was a very pleasant experience, and excellent value for money, for a city centre hotel.
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From: David McVeigh
Submitted on 2006-12-14
Customer Rating: 5/5
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comments A lovely small Hotel and very clean and the staff pleasant and helpful.
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From: John C Lawlor
Submitted on 2006-09-14
Customer Rating: 5/5
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comments Very conveniently located. Staff very friendly and attentive.
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From: Phyllis & Graham Willetts
Submitted on 2006-09-09
Customer Rating: 5/5
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comments Even though fair amount of traffic outside we were not disturbed at all inside good windows etc. very convenient location
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From: "Anonymous guest, details on file."
Submitted on 2006-09-07
Customer Rating: 5/5
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comments Accomodation excellent and hotel very well situated for all sightseeing and shopping requirements.
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From: "Anonymous guest, details on file."
Submitted on 2006-08-30
Customer Rating: 4/5
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comments Very handy location. Hotel fine not really a boutique. Bit slow on room turnarounds. Quiet.
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From: boal
Submitted on 2006-08-28
Customer Rating: 5/5
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comments Very good hotel, clean, central location, friendly staff. Excellent food and presentation
(This review has been edited)
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From: James A. Luken
Submitted on 2006-08-13
Customer Rating: 5/5
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comments Good location, very good value, very clean and quiet. Breakfast service very good. Hotel employees very helpful and pleasant.
(This review has been edited)
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From: "Anonymous guest, details on file."
Submitted on 2006-07-19
Customer Rating: 4/5
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comments Helpful and friendly.
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From: "Anonymous guest, details on file."
Submitted on 2006-07-16
Customer Rating: 5/5
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comments very friendly staff. nice clean quiet room.
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From: Barbara J. Borlen
Submitted on 2006-07-12
Customer Rating: 4/5
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comments Great location! Very clean & comfortable & VERY pleasant staff. Would highly recommend this hotel.
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From: Dave Thomas Fox
Submitted on 2006-07-12
Customer Rating: 3/5
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comments The carpet corridors, and the room could use a facelift, needs updating and brightening as part of the decor. I enjoyed my stay there, though it was only for one night. I was drinking late in the bar at the Hotel, and I asked the Barman/Porter on duty if there was any food. He said 'no'. However, I had an information leaflet in my room that said there was food available late at night, as part of the room service, so this was disappointing. I would stay at the Mercer again, as it is in an excellent location. The funny thing is that you are allowed to park your car for free when you stay at the Mercer, but when you are checking out, you must take your car out of the car park before 11.00am, yet checking out of the Mercer is 12.00pm.
(This review has been edited)
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From: "Anonymous guest, details on file."
Submitted on 2006-07-09
Customer Rating: 3/5
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comments Hotel's position was fine,the accommodation very good. Breakfast was excellent in contrast to dinner which was poor. We had to wait almost an hour for our meal which was very disappointing. Accepted their apologies but did'nt eat there again. Also some confusion with the overnight free parking which starts at 6pm.of which we were not made aware. All the signs said 5pm so for some reason we had to pay the overnight charge when we parked around 5.30.
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From: Nairn Wilson
Submitted on 2008-06-12
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2008-06-11
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2008-05-23
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2008-05-16
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2008-05-08
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2008-04-28
Customer Rating: 4/5
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From: Dr. Jan Steiner
Submitted on 2008-04-22
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2008-04-04
Customer Rating: 5/5
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From: Myriam Sirvent
Submitted on 2008-03-31
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2008-03-21
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2008-03-17
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2008-03-15
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2008-03-14
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2008-03-14
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2008-03-03
Customer Rating: 4/5
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From: Jeffrey Stern
Submitted on 2008-03-02
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2007-10-10
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2007-08-28
Customer Rating: 3/5
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From: Eleanor Owens
Submitted on 2007-04-24
Customer Rating: 4/5
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From: Claes Rosander
Submitted on 2007-04-02
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2007-02-05
Customer Rating: 5/5
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From: John Kenny
Submitted on 2006-09-29
Customer Rating: 5/5
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From: John O'Connor
Submitted on 2006-07-23
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2006-07-16
Customer Rating: 3/5