Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
Kim Dawes
Submitted on
2007-10-22
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Customer Rating:
2/5 |
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Misleading information regarding the location of the hotel, it said a short distance from both the Airport and Dublin Centre. The hotel was actually 10 miles outside the centre and cost 50euro in a taxi. Told hotel manager and they promised to retify this. Had to request a room change has the first room offered was poor standard very small and dated furnishings and bathroom. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-09-16
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Customer Rating:
4/5 |
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It was a really nice hotel but a bit far out from Dublin city, if you're looking for a quiet weekend away from everything then this hotel is perfect .It's quiet and the staff are friendly, the only thing that was disappointing though was there was no entertainment there so we had to go outside of the hotel to find that but as i said it was a great hotel, but just a bit too quiet.
(This review has been edited) |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-06
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Customer Rating:
4/5 |
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I do not smoke and was given a smoking room with a stale smell of smoke. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-25
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Customer Rating:
5/5 |
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Perfect Breakfast! No regular public transport connections to/from Dublin. Taxis are reasonably priced however! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-13
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Customer Rating:
5/5 |
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Very friendly and helpful staff. For an old Castle Spa hotel I found the cleanliness excellent. The meals were very good. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-19
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Customer Rating:
4/5 |
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This hotel provides good quality 3* accommodation although it is only rated 2*. The only problem is that a lot of staff appear disinterested in their work. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-11
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Customer Rating:
3/5 |
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was under the impression there was a spa, but overall, my stay was good. |
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From:
Micheal Judge
Submitted on
2007-01-15
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Customer Rating:
4/5 |
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Hotel was lovely, staff were friendly and the food was wonderful. Great value for money |
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-13
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Customer Rating:
4/5 |
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The hotel was excellent value at the bookassist special rate but not for the hotels usual rate. |
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From:
Nuala Keady
Submitted on
2006-10-25
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Customer Rating:
5/5 |
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this is my 2nd year staying at the lucan spa . the room was spacious clean and comfortable, the staff very helpful, food served hot and dining room clean. i attended a conference next day and all the staff were very helpful and want to say thanks to all . will most likely use this venue next year again |
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From:
mandus udofia
Submitted on
2006-10-14
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Customer Rating:
4/5 |
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the staff were able to answer all questions and where information were not to hand, they knew where to find out. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-08-08
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Customer Rating:
3/5 |
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big rooms,staff friendly, parking secure-however a lot of traffic noise, forgot to clean my room,no breakfast options for sugar free, gluten free |
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From:
Cyril Dance
Submitted on
2006-08-08
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Customer Rating:
4/5 |
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A very nice stay! Lots of flairm charme & style! But opt for the old wing rooms at the very top. The newer ones can be loud, tingy and hot! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-10-17
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Customer Rating:
4/5 |
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From:
bernadette small
Submitted on
2007-07-22
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Customer Rating:
5/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-06
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Customer Rating:
4/5 |
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From:
Avril Donnelly
Submitted on
2007-03-12
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Customer Rating:
1/5 |
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From:
Fernando Blanco Crespo
Submitted on
2006-08-14
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Customer Rating:
4/5 |
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