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Jurys Inn Custom House ***
Custom House Quay, Dublin 1
rooms from € 99!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.1
based on 40 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.  
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From: "Anonymous guest, details on file."
Submitted on 2008-05-04
Customer Rating: 3/5
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comments The staff were friendly and efficient and the accommodation was acceptable. However, the food in the restaurant at both breakfast and dinner was very "ordinary" and more akin to canteen food than anything else.
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From: "Anonymous guest, details on file."
Submitted on 2008-01-06
Customer Rating: 4/5
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comments comfortable, good location
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From: "Anonymous guest, details on file."
Submitted on 2007-11-18
Customer Rating: 3/5
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comments very good# Facility to store luggage excellent
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From: Hugo Castelo Branco
Submitted on 2007-11-11
Customer Rating: 4/5
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comments Very nice hotel for the price range
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From: John Pereira
Submitted on 2007-11-03
Customer Rating: 4/5
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comments Staff extremly hepful. bar and dinning area could have been a little more comfortable but we would definatly stay at Jurys Inn again next time we are in Dublin.
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From: "Anonymous guest, details on file."
Submitted on 2007-08-11
Customer Rating: 4/5
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comments Very conveniently located close to Busaras, Dart & Luas terminals. Special parking rates available for guests. Dining in the Bar good value compared to other Dublin eating locations
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From: D M Welsh
Submitted on 2007-08-06
Customer Rating: 4/5
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comments Good location, comfortable room. Ther is parking available in the NCP car park at the rear of the hotel with a discounted rate for guests
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From: Thomas Freer
Submitted on 2007-07-15
Customer Rating: 4/5
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comments Friendly and attentive staff made for an enjoyable stay
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From: "Anonymous guest, details on file."
Submitted on 2007-07-11
Customer Rating: 5/5
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comments Clean, comfortable, convenient location and great value.
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From: dave pumford
Submitted on 2007-06-12
Customer Rating: 5/5
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comments The staff were very helpful and the hotel was lovely and clean
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From: "Anonymous guest, details on file."
Submitted on 2007-06-07
Customer Rating: 3/5
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comments We arrived at the Hotel at 3.45pm and were told our room was not ready. We eventually got our room at 4.30pm
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From: Johannes Prein
Submitted on 2007-05-25
Customer Rating: 3/5
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comments we ask for a restaurant in the near of the hotel. They give us the impression, that the hotel-restaurant would be the only one. Even we understand, that of cause they have to suggest the own. but it would be more fair, to show the alternative.
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From: "Anonymous guest, details on file."
Submitted on 2007-05-15
Customer Rating: 4/5
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comments BOOKED THIS HOTEL FOR A HEN DO AS WE GOT A GOOD DEAL FOR TRIPLE ROOMS. VERY IMPRESSED WITH HOTEL, ESPECIALLY THE FOOD AND CLEANLINESS. FIVE MINUTES WALK TO THE SHOPS AND ONLY 7 EUROS TAXI INTO TEMPLE BAR AREA. wOULD DFINATELY RECOMMEND
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From: Claire O'Toole
Submitted on 2007-04-25
Customer Rating: 4/5
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comments We had booked on Room only - and paid for Breakfast in the restaurant but on the second day we found a large metal object in the pudding - my sone could have broken his tooth. there was no apology.
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From: "Anonymous guest, details on file."
Submitted on 2007-03-30
Customer Rating: 4/5
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comments I had a nice view over the river and the staff were nice, but price could have been more competitive for mid-week stay. Bathroom sink not quite as clean as I would have liked
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From: William Hughes
Submitted on 2007-02-24
Customer Rating: 4/5
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comments Excellent location. Good bar and restaurant facilities. Room clean and comfortable but a bit noisy (air conditioning system I think)
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From: "Anonymous guest, details on file."
Submitted on 2007-02-05
Customer Rating: 4/5
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comments Staff were very helpful, room was clean and tidy and food in the bar was good. Only disappoint was no room service, or fresh water in the rooms, other than that very good
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From: "Anonymous guest, details on file."
Submitted on 2007-01-28
Customer Rating: 4/5
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comments party next door, had to call bouncers at 4 am, and sorted immediately.
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From: "Anonymous guest, details on file."
Submitted on 2007-01-08
Customer Rating: 3/5
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comments as handy as the vending machines were on the floor, it did mean that there was a disturbance out side our room both nights of our stay due to people congregating around the machines.
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From: Laura Gahan
Submitted on 2006-12-30
Customer Rating: 5/5
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comments Front desk staff were very helpful
(This review has been edited)
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From: "Anonymous guest, details on file."
Submitted on 2006-12-04
Customer Rating: 4/5
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comments Very good, although a little 'out of the way'
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From: Colin Wilmont
Submitted on 2006-11-16
Customer Rating: 4/5
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comments Having stayed twice in 4 weeks I would have expected a different pre-theatre menu.
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From: Jackie O'Sullivan
Submitted on 2006-10-23
Customer Rating: 5/5
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comments Great Hotel and fairly central
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From: Colin Wilmont
Submitted on 2006-10-16
Customer Rating: 4/5
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comments Pleasant staff. Good food. On arrival we found we had been allocated a top floor room over looking the river. Nice view of Dublin. It is not far to The Point theatre and some nice restaurants. We will be staying there again in a few weeks time.
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From: "Anonymous guest, details on file."
Submitted on 2006-10-05
Customer Rating: 1/5
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comments We arrived early at the hotel but they don't only allow you into your room after 2pm. This was fine by us as it gave us an opportunity to look around the ground floor of Jury's. As it is a hotel on the lower price scale, we weren't expecting much but the ground floor is nice, it's quite stylish. At 2pm, we checked into a non-smoking room- while it was clean, the smell of smoke was terrible. I rang reception and asked were we put into a non-smoking room and they said we were !! To be fair to the reception staff, they had a staff member come to the room with room spray. We could have moved to another room but we didnt think it was worth the hassle. In hindsight, I wished we had moved because the smell stayed in the room all evening so we had to keep the windows open. The room and bathroom are simple. While we weren't expecting high standards, I think they could do with a bit of renovations at this stage. The best thing about this hotel is its proximity to the Point Theathre and the City Centre. However, be aware of the prices that taxi's charge for such short journeys. We got a taxi to the bottom of Grafton St and it cost 10 euro, this was expensive for such a short journey and the traffic was not too bad. Although the Point Depot was in walking distance, the taxi was expensive but at least we could blame the traffic for part of the high costs. Overall, if you are looking for budget accommodation, Jury's is not the worst- although they are not as cheap as they used to be- as it costs over 100 euro now for a room- not quite budget anymore
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From: "Anonymous guest, details on file."
Submitted on 2006-10-05
Customer Rating: 4/5
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comments Would have preferred a smoking roon, had not requested a non-smoking room as the receptionist stated
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From: Ken Sheridan
Submitted on 2006-08-08
Customer Rating: 4/5
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comments Our stay here was a pleasant one with the room being clean and tidy and the food served in the restaurent being ok for us and our kids.The only small thing we came across to fault our stay was one of the beds in the room was a fold up bed and the fold was quite hard on your back while sleeping.
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From: David Lane
Submitted on 2006-07-07
Customer Rating: 3/5
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comments No free parking facilities. In need of re furbishment.
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From: "Anonymous guest, details on file."
Submitted on 2008-04-13
Customer Rating: 4/5
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From: Jean Diamandas
Submitted on 2008-01-28
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2007-12-14
Customer Rating: 5/5
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From: Paul Owens
Submitted on 2007-06-15
Customer Rating: 5/5
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From: Anne-Marie Webber
Submitted on 2007-06-02
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2007-02-04
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2007-01-08
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2006-12-30
Customer Rating: 5/5
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From: Margaret Little
Submitted on 2006-12-15
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2006-09-16
Customer Rating: 5/5
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From: "Anonymous guest, details on file."
Submitted on 2006-08-31
Customer Rating: 4/5
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From: F E Levi
Submitted on 2006-08-31
Customer Rating: 5/5