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Jurys Inn Custom House ***
Custom House Quay, Dublin 1 		rooms from € 56!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.1/5
based on 53 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 7-Aug-2010 (English) 		Customer Rating: 5/5
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From: Brendan O'Reilly (Northern Ireland)
Submitted on 19-Jul-2010 (English) 		Customer Rating: 4/5
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comments For the price the accommodation was very good and the breakfast was great. Staff were very helpful and welcoming.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Mar-2010 (English) 		Customer Rating: 5/5
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comments excellent stay at jurys inn, custom house. We had two rooms for a two night visit and to go to the Lady GaGa concert. The rooms were really comfortable and had been refurbished so were very fresh and very comfortable - highly recommend staying here
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Dec-2009 (English) 		Customer Rating: 5/5
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comments fab hotel, extremely central to o2 arena 10 min walk. 10 min walk to o connell street.stayed there for beyonce concert in nov. fab breakfast food lovely and reasonablely priced. staff very friendly and helpful.
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From: Margaret McCann (Northern Ireland)
Submitted on 4-Nov-2009 (English) 		Customer Rating: 4/5
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comments This hotel was fine. I took my 2 daughters to see TNA wrestling the the o2 arena so we were only in the hotel for 1 night. Room was a triple, clean, warm and comfortable.
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From: MARÍA ZABALEGUI VILLAVERDE (Spain)
Submitted on 7-Sep-2008 (English) 		Customer Rating: 3/5
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comments Básica pero agradable
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Aug-2008 (English) 		Customer Rating: 4/5
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comments The stay at Jurys Inn was very comfortable, all the staff were extremely pleasant and helpful.
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From: Gemma Kavanagh (Northern Ireland)
Submitted on 4-Aug-2008 (English) 		Customer Rating: 4/5
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comments I enjoyed my stay, the hotel is close to connolly station and within walking distance of O'Connell Street i would definately return
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-May-2008 (English) 		Customer Rating: 3/5
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comments The staff were friendly and efficient and the accommodation was acceptable. However, the food in the restaurant at both breakfast and dinner was very "ordinary" and more akin to canteen food than anything else.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 6-Jan-2008 (English) 		Customer Rating: 4/5
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comments comfortable, good location
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Nov-2007 (English) 		Customer Rating: 3/5
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comments very good# Facility to store luggage excellent
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From: Hugo Castelo Branco (Portugal)
Submitted on 11-Nov-2007 (English) 		Customer Rating: 4/5
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comments Very nice hotel for the price range
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From: John Pereira (United Kingdom)
Submitted on 3-Nov-2007 (English) 		Customer Rating: 4/5
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comments Staff extremly hepful. bar and dinning area could have been a little more comfortable but we would definatly stay at Jurys Inn again next time we are in Dublin.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Aug-2007 (English) 		Customer Rating: 4/5
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comments Very conveniently located close to Busaras, Dart & Luas terminals. Special parking rates available for guests. Dining in the Bar good value compared to other Dublin eating locations
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From: D M Welsh (United Kingdom)
Submitted on 6-Aug-2007 (English) 		Customer Rating: 4/5
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comments Good location, comfortable room. Ther is parking available in the NCP car park at the rear of the hotel with a discounted rate for guests
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From: Thomas Freer (United Kingdom)
Submitted on 15-Jul-2007 (English) 		Customer Rating: 4/5
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comments Friendly and attentive staff made for an enjoyable stay
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Jul-2007 (English) 		Customer Rating: 5/5
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comments Clean, comfortable, convenient location and great value.
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From: dave pumford (Ireland)
Submitted on 12-Jun-2007 (English) 		Customer Rating: 5/5
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comments The staff were very helpful and the hotel was lovely and clean
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Jun-2007 (English) 		Customer Rating: 3/5
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comments We arrived at the Hotel at 3.45pm and were told our room was not ready. We eventually got our room at 4.30pm
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From: Johannes Prein (Germany)
Submitted on 25-May-2007 (English) 		Customer Rating: 3/5
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comments we ask for a restaurant in the near of the hotel. They give us the impression, that the hotel-restaurant would be the only one. Even we understand, that of cause they have to suggest the own. but it would be more fair, to show the alternative.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-May-2007 (English) 		Customer Rating: 4/5
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comments BOOKED THIS HOTEL FOR A HEN DO AS WE GOT A GOOD DEAL FOR TRIPLE ROOMS. VERY IMPRESSED WITH HOTEL, ESPECIALLY THE FOOD AND CLEANLINESS. FIVE MINUTES WALK TO THE SHOPS AND ONLY 7 EUROS TAXI INTO TEMPLE BAR AREA. wOULD DFINATELY RECOMMEND
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From: Claire O'Toole (Ireland)
Submitted on 25-Apr-2007 (English) 		Customer Rating: 4/5
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comments We had booked on Room only - and paid for Breakfast in the restaurant but on the second day we found a large metal object in the pudding - my sone could have broken his tooth. there was no apology.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Mar-2007 (English) 		Customer Rating: 4/5
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comments I had a nice view over the river and the staff were nice, but price could have been more competitive for mid-week stay. Bathroom sink not quite as clean as I would have liked
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From: William Hughes (United Kingdom)
Submitted on 24-Feb-2007 (English) 		Customer Rating: 4/5
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comments Excellent location. Good bar and restaurant facilities. Room clean and comfortable but a bit noisy (air conditioning system I think)
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Feb-2007 (English) 		Customer Rating: 4/5
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comments Staff were very helpful, room was clean and tidy and food in the bar was good. Only disappoint was no room service, or fresh water in the rooms, other than that very good
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Jan-2007 (English) 		Customer Rating: 4/5
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comments party next door, had to call bouncers at 4 am, and sorted immediately.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Jan-2007 (English) 		Customer Rating: 3/5
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comments as handy as the vending machines were on the floor, it did mean that there was a disturbance out side our room both nights of our stay due to people congregating around the machines.
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From: Laura Gahan (Ireland)
Submitted on 30-Dec-2006 (English) 		Customer Rating: 5/5
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comments Front desk staff were very helpful
(This review has been edited)
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Dec-2006 (English) 		Customer Rating: 4/5
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comments Very good, although a little 'out of the way'
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From: Colin Wilmont (Northern Ireland)
Submitted on 16-Nov-2006 (English) 		Customer Rating: 4/5
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comments Having stayed twice in 4 weeks I would have expected a different pre-theatre menu.
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From: Jackie O'Sullivan (Ireland)
Submitted on 23-Oct-2006 (English) 		Customer Rating: 5/5
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comments Great Hotel and fairly central
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From: Colin Wilmont (Northern Ireland)
Submitted on 16-Oct-2006 (English) 		Customer Rating: 4/5
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comments Pleasant staff. Good food. On arrival we found we had been allocated a top floor room over looking the river. Nice view of Dublin. It is not far to The Point theatre and some nice restaurants. We will be staying there again in a few weeks time.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Oct-2006 (English) 		Customer Rating: 1/5
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comments We arrived early at the hotel but they don't only allow you into your room after 2pm. This was fine by us as it gave us an opportunity to look around the ground floor of Jury's. As it is a hotel on the lower price scale, we weren't expecting much but the ground floor is nice, it's quite stylish. At 2pm, we checked into a non-smoking room- while it was clean, the smell of smoke was terrible. I rang reception and asked were we put into a non-smoking room and they said we were !! To be fair to the reception staff, they had a staff member come to the room with room spray. We could have moved to another room but we didnt think it was worth the hassle. In hindsight, I wished we had moved because the smell stayed in the room all evening so we had to keep the windows open. The room and bathroom are simple. While we weren't expecting high standards, I think they could do with a bit of renovations at this stage. The best thing about this hotel is its proximity to the Point Theathre and the City Centre. However, be aware of the prices that taxi's charge for such short journeys. We got a taxi to the bottom of Grafton St and it cost 10 euro, this was expensive for such a short journey and the traffic was not too bad. Although the Point Depot was in walking distance, the taxi was expensive but at least we could blame the traffic for part of the high costs. Overall, if you are looking for budget accommodation, Jury's is not the worst- although they are not as cheap as they used to be- as it costs over 100 euro now for a room- not quite budget anymore
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Oct-2006 (English) 		Customer Rating: 4/5
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comments Would have preferred a smoking roon, had not requested a non-smoking room as the receptionist stated
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From: Ken Sheridan (Ireland)
Submitted on 8-Aug-2006 (English) 		Customer Rating: 4/5
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comments Our stay here was a pleasant one with the room being clean and tidy and the food served in the restaurent being ok for us and our kids.The only small thing we came across to fault our stay was one of the beds in the room was a fold up bed and the fold was quite hard on your back while sleeping.
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From: David Lane (Ireland)
Submitted on 7-Jul-2006 (English) 		Customer Rating: 3/5
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comments No free parking facilities. In need of re furbishment.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Nov-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 25-Sep-2008 (English) 		Customer Rating: 4/5
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From: DAVID/EILEEN PICKARD (Ireland)
Submitted on 24-Jun-2008 (English) 		Customer Rating: 4/5
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From: James Roberts (United Kingdom)
Submitted on 8-Jun-2008 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 12-May-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Denmark)
Submitted on 13-Apr-2008 (English) 		Customer Rating: 4/5
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From: Jean Diamandas (United States)
Submitted on 28-Jan-2008 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Dec-2007 (English) 		Customer Rating: 5/5
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From: Paul Owens (Ireland)
Submitted on 15-Jun-2007 (English) 		Customer Rating: 5/5
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From: Anne-Marie Webber (Australia)
Submitted on 2-Jun-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Feb-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 8-Jan-2007 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Dec-2006 (English) 		Customer Rating: 5/5
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From: Margaret Little (United Kingdom)
Submitted on 15-Dec-2006 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 16-Sep-2006 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 31-Aug-2006 (English) 		Customer Rating: 4/5
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From: F E Levi (Northern Ireland)
Submitted on 31-Aug-2006 (English) 		Customer Rating: 5/5