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Gresham Hotel Dublin ****
23 Upper O'Connell Street, Dublin 1
rooms from € 79!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.2/5
based on 83 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: Jane Whiteley (Canada)
Submitted on 2009-03-23
Customer Rating: 5/5
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comments The gresham is a very pleasant place to stay-it has some interesting historical connections and is in a great location.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2009-03-13
Customer Rating: 4/5
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comments Excellent room, staff were very friendly. Only issue was not all the exercise equipment was functional.
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From: PETER WATTERS (United Kingdom)
Submitted on 2009-02-04
Customer Rating: 4/5
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comments nice and grand hotel
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From: Amy Bucaida (United States)
Submitted on 2008-12-11
Customer Rating: 5/5
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comments It was all we expected and more. Fabulous, courteous service right in the heart of the city. Great location for walks everywhere.
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From: "Anonymous guest, details on file." (Canada)
Submitted on 2008-10-18
Customer Rating: 4/5
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comments Enjoyed our stay at Gresham Hotel staff all very pleasant and cooperative, only disappointment both main restaurants were closed without a reason.
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From: David McCandless (Canada)
Submitted on 2008-10-17
Customer Rating: 4/5
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comments We were very disappointed to learn that both of the hotel restaurants wer closed. Had we known in advance we would have selected another hotel
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From: Erik Meyers (Germany)
Submitted on 2008-10-14
Customer Rating: 4/5
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comments lovely room, and excellent breakfast
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From: Frances Hughes (United Kingdom)
Submitted on 2008-09-11
Customer Rating: 4/5
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comments Service good and staff very professional and courteous
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From: Katharine Hawthorne (Ireland)
Submitted on 2008-09-10
Customer Rating: 4/5
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comments Hotel looks slightly dated - but we got a very welcome (free) upgrade to a larger room with a very nice bathroom. The hotel restaurant served a good meal at a reasonable price and the service was very good. Relaxed and unrushed.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2008-09-09
Customer Rating: 4/5
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comments excellent hotel, but the room was noisy from outside traffic.
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From: "Anonymous guest, details on file." (United States)
Submitted on 2008-07-07
Customer Rating: 5/5
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comments Very convenient location! Easy walk to Trinity and Temple Bar area, Dublin Writers' Museum, and more. Bus to airport is across the street and tour buses stop there, too.
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From: Bridget Towler (United Kingdom)
Submitted on 2008-05-25
Customer Rating: 3/5
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comments OK except the staff at check in tought we were room only, not B & B - Service was very good otherwise, very courteous staff.
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From: Gillian Quinlan (Ireland)
Submitted on 2008-05-22
Customer Rating: 3/5
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comments A pleasant hotel, nothing spectacular but a very convenient location
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From: hayley boulter (United Kingdom)
Submitted on 2008-03-06
Customer Rating: 5/5
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comments lovely hotel with very friendly staff. Suitable for couples young and old, families and those who are single. I would definatley visit again.
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From: Andrew Kirkpatrick (United States)
Submitted on 2008-01-31
Customer Rating: 5/5
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comments The Gresham hotel is a great hotel located in the middle of Dublin wonderful staff, great restaraunt and staff
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-11-12
Customer Rating: 5/5
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comments Excellent accomodation, staff were very helpful and breakfast was superb. Been in Dublin many times, best stay yet.
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From: Dorian Aroyo (United Kingdom)
Submitted on 2007-09-21
Customer Rating: 4/5
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comments Half price offer was very good value. Beware of rooms fronting on O'Connel street- very noisy. Staff delightful and more than helpful. Rooms are generous and comfortable
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-09-14
Customer Rating: 5/5
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comments Had stayed there before, and my expectations were fulfilled. The rooms are renovated, and quality is better than you expect from the entrance, unlike some hotels where the reverse is the case.
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From: Patty Burgett (Ireland)
Submitted on 2007-08-15
Customer Rating: 2/5
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comments I wasn't pleased. The night before I met a friend for dinner and drinks at the Gresham. We lost track of time and I missed the bus. I was a few euro short for cab fare at 2am and the desk clerk refused to exchange currency even though I would be checking in 8 -10 hours on August 6. Then as soon as I get into the room, I took a bath and while drying my hair, the fire alarm went off. And my room was facing OConnell street so it was very noisy and difficult to sleep. The downstairs is very nice but disappointed with the room quality. Your concierges were wonderful and very friendly.
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From: Thomas Schou (Denmark)
Submitted on 2007-08-11
Customer Rating: 4/5
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comments exremly kind staff
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From: Stephen Dale (United Kingdom)
Submitted on 2007-08-05
Customer Rating: 4/5
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comments Had to wait for room to be ready on arrival, but room and service were excellent.
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From: Rev. Fr. Troy Powers (United States)
Submitted on 2007-07-30
Customer Rating: 5/5
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comments Our Sunday night stay at the Gresham was a wonderful experience. Having traveled from Eire to the Baltic from California, our stay at the Gresham was a special treat. The staff were courteous and efficient and the accomadation luxuriating.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-07-23
Customer Rating: 4/5
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comments The dining room staff/Maitre'd was so friendly and helpful, it was very welcoming!
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-05-03
Customer Rating: 4/5
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comments shame bout view onto the back of hotel
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-05-01
Customer Rating: 5/5
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comments lovely hotelreally enjoyed our stay and I will be booking to send my parents next year
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From: Terence Keenan (United Kingdom)
Submitted on 2007-04-26
Customer Rating: 5/5
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comments Beyond all expectations. Excellent in every respect
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From: Alison DeTurk-Malia (United States)
Submitted on 2007-04-21
Customer Rating: 5/5
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comments The staff was friendly, rooms were clean and it is centrally located.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-04-10
Customer Rating: 4/5
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comments Overall very good but dissapointed with the view from our rooms having requested rooms with views (not of the back of the building next door!)
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-04-10
Customer Rating: 0/5
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comments rooms dated and small.
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From: Ric Mann (United Kingdom)
Submitted on 2007-03-26
Customer Rating: 4/5
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comments Lovely hotel, great staff.
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From: oksnes mr mrs (Ireland)
Submitted on 2007-03-01
Customer Rating: 5/5
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comments excellent service, enjoyable breakfast, beautiful room with wide screen TV very good bathroom
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From: Mr. Hans Olav Johnsen (Norway)
Submitted on 2007-03-01
Customer Rating: 3/5
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comments The hotel has a great location, but expensive and not as good as expected for the price. Example; no bathrobe, same small bottle of shampoo for 3 days and bed rather small (double bed are queen size).
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-02-28
Customer Rating: 5/5
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comments We found the hotel to be a friendly, efficient establishment. Our room was well furnished, clean and very comfortable. On a return trip to Dublin we would have no hesitation in using the Gresham Hotel.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-02-02
Customer Rating: 5/5
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comments The room was comfortable and of a standard one would expect from a 4-Star rated hotel. The location was convenient for shopping and sightseeing and I would definitely stay there again.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-02-02
Customer Rating: 1/5
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comments all staff very helpful and plesent, room very disappointing and meals very dissapointing
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From: CLIFFORD MCBURNEY (Northern Ireland)
Submitted on 2007-01-28
Customer Rating: 4/5
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comments a very trust worthy hotel my wife left her purse behind this was handed in by a guest and the purse was put in the hotel safe and promptly posted back to our home address many thanks
(This review has been edited)
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From: Mr Mark A Slater (United Kingdom)
Submitted on 2007-01-28
Customer Rating: 4/5
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comments A comfortable and friendly hotel, with a breakfast to die for!!
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-01-25
Customer Rating: 5/5
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comments We found the Gresham a very relaxed hotel, bedrooms superb and very handy for the centre.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2007-01-23
Customer Rating: 4/5
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comments Waiter at another table at breakfast threw crumbs on the floor. We had a great stay
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From: Matthew Howard (United Kingdom)
Submitted on 2007-01-23
Customer Rating: 4/5
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comments I had an excellent stay at the Gresham. Service & an attention to detail that one feels belongs to a bygone age, but it's not lost at the Gresham
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From: Barry Walsh (Ireland)
Submitted on 2007-01-21
Customer Rating: 5/5
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comments It was very nice. Very polite staff and very nice room. Breakfast in the morning was fantasitc.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-01-20
Customer Rating: 4/5
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comments very well placed hotel - would recommend with good service and super rooms
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From: Noel Nelis (United Kingdom)
Submitted on 2007-01-09
Customer Rating: 4/5
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comments excellent....quality rooms, friendly efficient staff...first class. Defd recommended.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-01-06
Customer Rating: 3/5
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comments Had been to the gresham before a few years back when it was getting a bit tatty, some work has obviously been done since then and the hotel restored to its famous grandeur. Though the surrounding area could do with some similiar TLC. The hotel lacked a bit on the service side when compared to the likes of the Morrisson hotel - the consierge could not help with restaurants and no porter service was offered which we found a bit surprising given the hotel's star ranking, so you're on your own there. Waiting staff were very friendly. It can be a bit noisey at night time as the doors have quite loose hinges. Was good for a couple of nights to get our bearings.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-11-01
Customer Rating: 4/5
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comments Room only functional
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-10-16
Customer Rating: 3/5
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comments The Gresham is very central to everything and that is why we chose it but to start we were given a very non 4 star room. It got worse when we were woken at 6 in the morning by the trollies as the cleaning station was next to our bedroom. However after a very uncomfortable nights sleep we complained and were changed to a perfect room with great views over O'Connell street. Overall it is a great place to stay if you get the right room! However, beware any extras (e.g champagne) will cost you triple its usual price!!
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-10-15
Customer Rating: 5/5
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comments Hotel lovely,well situated for all parts of the city. Only negative point in our stay was that the breakfast queue gets very long later in the morning.Well worth a visit and we would return to the Gresham in the future.
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From: "Anonymous guest, details on file." (Northern Ireland)
Submitted on 2006-09-25
Customer Rating: 3/5
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comments Room was fairly standard. Was clean and everything in working order. Quite small with a lovely view of a brick wall.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-09-24
Customer Rating: 5/5
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comments Our stay was very comfortable. The Gresham hotel is well situated and the full Irish breakfast was excellent.
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From: Jim & SIbyl Wright (United States)
Submitted on 2006-09-08
Customer Rating: 5/5
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comments Better than expected. Location is great! Recommend totally.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-09-04
Customer Rating: 5/5
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comments some rooms on the2nd floor are currently being refurbished however this did not effect our visit
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From: Mrs C Tubey (United Kingdom)
Submitted on 2006-09-03
Customer Rating: 5/5
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comments The hotel was superb as were the friendly staff. It is situated in an excellent location with easy access for public house, shopping etc. Excellent.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-09-01
Customer Rating: 5/5
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comments The Gresham Hotel was lovely. We really enjoyed our stay. Room was excellent.
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From: patrick carberry (Ireland)
Submitted on 2006-08-29
Customer Rating: 5/5
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comments excellent hotel best I have ever stayed at ,great breakfast,highly recommended
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From: Pauline Williamson (United Kingdom)
Submitted on 2006-08-29
Customer Rating: 5/5
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comments My stay was very pleasant and memorable, my stay at the Hotel was that Good im going back in October.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-08-28
Customer Rating: 5/5
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comments The location of the Gresham Hotel is fantastic, right outside the main bus stops and close to all the main attractions. The entrance is spectacular and the rooms are spacious. The staff were helpful and pleasant and the breakfast and other facilities were good. I would recommend this hotel and would stay there again if I went back to Dublin.
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-08-27
Customer Rating: 4/5
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comments I enjoyed my stay very much. The only fault I could find was that insufficient coffee and milk were replenished in the room for 2 people. We indicated this on the hotel comments book to offer them the opportunity to improve this service
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From: Mary Nisbet (United Kingdom)
Submitted on 2006-08-21
Customer Rating: 5/5
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comments The Gresham is a lovely hotel in and excellent location for seeing the city. Our room was bright and spacious and very comfortable. All service was good, but Charles the concerge deserves a special mention for being extremely helpful.
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2006-08-16
Customer Rating: 3/5
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comments Overall very good but late book-in 3pm was inconvenient.
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From: Brian Isger (Australia)
Submitted on 2006-08-13
Customer Rating: 4/5
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comments would have been '5' if air con had been commissioned
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From: Gaughran (Germany)
Submitted on 2006-08-10
Customer Rating: 5/5
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comments everything was just perfect
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From: Roderick A Beard (United States)
Submitted on 2006-08-03
Customer Rating: 2/5
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comments For more than 120 euros/night, one expects air conditioning.
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From: gwenda davison (United Kingdom)
Submitted on 2006-07-30
Customer Rating: 5/5
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comments staff absolutely wonderful. Sense of humour second to none. Made to feel any request would be acted upon
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From: "Anonymous guest, details on file." (Australia)
Submitted on 2008-10-16
Customer Rating: 4/5
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From: duncan douglas (United Kingdom)
Submitted on 2008-08-24
Customer Rating: 5/5
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From: Natalie Taylor (United Kingdom)
Submitted on 2008-07-28
Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Argentina)
Submitted on 2008-06-27
Customer Rating: 4/5
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From: merywn wallace (Northern Ireland)
Submitted on 2008-03-18
Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2008-01-26
Customer Rating: 5/5
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From: "Anonymous guest, details on file." (Italy)
Submitted on 2007-06-25
Customer Rating: 3/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2007-04-08
Customer Rating: 5/5
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From: SARAH WAITON (Ireland)
Submitted on 2007-03-14
Customer Rating: 3/5
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From: "Anonymous guest, details on file." (Northern Ireland)
Submitted on 2007-03-11
Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-12-21
Customer Rating: 5/5
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From: Salamon (Germany)
Submitted on 2006-12-14
Customer Rating: 1/5
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From: mr+mrs james docherty (Ireland)
Submitted on 2006-10-30
Customer Rating: 5/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-10-08
Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-09-24
Customer Rating: 5/5
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From: Vlasios Agridiotis (United Kingdom)
Submitted on 2006-09-03
Customer Rating: 4/5
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From: "Anonymous guest, details on file." (United Kingdom)
Submitted on 2006-08-22
Customer Rating: 4/5
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From: Leanne (United Kingdom)
Submitted on 2006-08-14
Customer Rating: 5/5
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From: douglas.whitehead (United Kingdom)
Submitted on 2006-08-14
Customer Rating: 4/5
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From: "Anonymous guest, details on file." (Ireland)
Submitted on 2006-07-23
Customer Rating: 5/5