Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
arthur savage
Submitted on
2008-05-13
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Customer Rating:
5/5 |
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Great food, staff and facilities |
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From:
Patrick Quinn
Submitted on
2008-05-13
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Customer Rating:
5/5 |
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Excellent rooms, excellent staff, excellent meals and fantastic overall! We shall definitely stay again, the sooner the better! |
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From:
Anthony Bewick
Submitted on
2008-05-09
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Customer Rating:
5/5 |
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A very nice hotel in a lovely town, with excellent facilities. The rooms are maybe a little tired but overall well worth the money. |
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From:
Mrs Eleanor Vanner
Submitted on
2008-05-08
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Customer Rating:
5/5 |
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The Grand is a fantastic hotel, comfortable, clean and with very friendly and welcoming staff. The restaurant has beautiful stained glass windows and excellent food! The location is also great, with gorgeous views across the water, and just a short walk from malahide station. |
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From:
Victor K Barry
Submitted on
2008-05-06
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Customer Rating:
4/5 |
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good service and helpful pleasant staff |
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From:
christopher hyland
Submitted on
2008-05-06
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Customer Rating:
5/5 |
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Our stay in the Grand Hotel was brilliant. Our room was lovely and the staff where very polite and helpfull. We will defenitly stay here again and have recamended it to our family and friends.
Thanks again,
Christopher Hyland |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-30
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Customer Rating:
4/5 |
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lacks a bit of entertainment in bar area |
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From:
stephen mc glone
Submitted on
2008-04-24
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Customer Rating:
5/5 |
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what else could i say but we thought the hotel was of top quality and the staff where very helpfull and the rooms where spacious and beautiful |
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From:
Gillian Montgomery
Submitted on
2008-04-22
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Customer Rating:
5/5 |
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I stayed at the Grand hotel amny years ago and the rooms have been refurbished since then. My room was very comfortable and although the nearest room to the lift, there was no noise at all. Breakfasts were excellent and I had an evening meal in Matt Ryans Bar. It was excellent. Staff were very pleasant at all times. I used the pool and it was lovely to be able to swim in a decent sized pool. I appreciated being able to use the pool at a time when children were excluded.
I was travelling into Dublin each day on business and the Grand Hotel is very convenient for that. The hotel is less than 5 minutes walk from the Dart train, with a regular service.
Security in the hotel is excellent-you cannot go up in the lift unless you have a room key.
I intend to return for a leisure break-Malahide itself is lovely and to explore Dublin from a very convenient base. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-21
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Customer Rating:
4/5 |
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Very good stay even though we were there for a night away from the kids, this is an ideal hotel to bring your fsmily to, great pool area and great child amenities in the area, check out malahide castle. Only drawback if you like a bath in your ensuite, make sure you say beforehand. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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Very pleasant stay-the staff were lovely and extremely helpful. |
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From:
Mrs Karen Sherry
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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We had a very pleasant and relaxing stay, we have stayed previously and will be back again. |
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From:
Christine McCormack
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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Will definitely return |
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From:
Tommy Stewart
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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New development make the Grand truly grand! |
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From:
Ronan Ruddy
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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Lovely hotel - worth a visit! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-15
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Customer Rating:
5/5 |
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HI i HAD A LOVELY TIME AT THIS HOTEL WOULD RECOMMEND THIS FOR ANYONE. i HAD A MASSIVE FAMILY ROOM LOOKING OVER THE SEA VERY NICE. FOOD WAS LOVELY. MALIHIDE TOWN ITSELF HAS LOTS OF PUBS ESPECIALLY EXCELLANT FOR FOOTBALL BUT FAMILY ORIENTATED AS WELL. OVERALL A VERY GOOD BREAK WOULD GO BACK AGAIN. |
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From:
mrs jean mcclelland
Submitted on
2008-04-14
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Customer Rating:
5/5 |
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I have stayed at The Grand many times, each time it seems to get better, the level of professionalism shown by all the staff is second to none, I cannot rate this hotel high enough. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-13
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Customer Rating:
4/5 |
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Very nice - but a bit pricey for a Sat night |
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From:
mary magee
Submitted on
2008-04-09
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Customer Rating:
5/5 |
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lived up to my expections, we thoroughly enjoyed it |
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From:
Mrs Joanne Jennings
Submitted on
2008-04-08
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Customer Rating:
4/5 |
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Lovely hotel, great location, great food, lovely village. Great leisure facilities. Will be back! |
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From:
Mr Alan Cheadle
Submitted on
2008-04-08
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Customer Rating:
5/5 |
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Having stayed in the Grand Hotel before we knew what to expect. We were very impressed with the new Foyer layout. As usual the atmosphere was relaxed, and staff extremely helpful. |
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From:
Rachael Dempsey
Submitted on
2008-04-07
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Customer Rating:
4/5 |
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The hotel was great and the staff a credit to the hotel. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-07
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Customer Rating:
5/5 |
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perfect location, stunning hotel. Our room was in the new wing, so unfortunatley no sea views, but beautiful rooms. From the moment we arrived until we left we were treated exceptionally well. Leisure facilities were superb. Children are still talking about their short break. Would deffinately return. |
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From:
Brian Tipping
Submitted on
2008-04-06
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Customer Rating:
5/5 |
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Lovely hotel with wonderful facilities. |
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From:
Peter Reid
Submitted on
2008-04-06
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Customer Rating:
5/5 |
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Great venue and beautiful hotel, we have stayed many times and will stay again, make sure you eat at least once in the superb restaurant for dinner. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-04
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Customer Rating:
5/5 |
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FANTASTIC BASE RATHER THAN STAYING IN DUBLIN ITSELF. WE WILL DEFINITELY RETURN. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-02
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Customer Rating:
5/5 |
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The hotel was excellent, staff were helpful, friendly and very professional.
Location of hotel was perfect - well woth a vsit.. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-02
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Customer Rating:
5/5 |
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very child friendly, food was excellent and a great selection
for the children |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-02
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Customer Rating:
5/5 |
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Had a great stay in the hotel over the Easter holidays, the location of the hotel is fantastic. Lovely room, pleasant staff in the bar and restaurant. Looking forward to our next visit to the hotel. |
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From:
Audrey McIlwaine
Submitted on
2008-04-01
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Customer Rating:
5/5 |
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Lovely Hotel very impressed with the new build, we were in the same hotel about 2 years ago. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-01
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Customer Rating:
4/5 |
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Staff very pleasant and helpful. Room very comfortable and clean. |
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From:
jim dickson
Submitted on
2008-03-31
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Customer Rating:
5/5 |
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We have been staying at The Grand over the past 7 years after a recommendation from our daughter and son-in-law. It has now become a "family event" over New Year. We have found the staff to be friendly and helpful and have been delighted to receive complimentary upgrades from time to time. The food in the restaurant is excellent and beautifully presented. We can't wait till our next visit!!
Linda & Jim Dickson |
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From:
Richard Blair
Submitted on
2008-03-16
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Customer Rating:
4/5 |
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excellent value |
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From:
David White
Submitted on
2008-03-16
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Customer Rating:
4/5 |
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excellet food, friendly relaxed atmosphere |
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From:
ursula quinn
Submitted on
2008-03-16
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Customer Rating:
5/5 |
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very pleasant stay. Lovely hotel and location. It would have been nice if there had have been a little bit of music in the bar. It was really nice and pleasant to have a drink in it. Very comfy! |
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From:
emmanuea walsh
Submitted on
2008-03-09
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Customer Rating:
5/5 |
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most relaxed and efficent hotel ive stayed in. |
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From:
Colin Whitten
Submitted on
2008-03-09
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Customer Rating:
4/5 |
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Hotel is extremely good as is the location. Restaurant can be very busy on Saturday nights, but food is good. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-02
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Customer Rating:
3/5 |
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the bedrooms were quite shabby and we weren't allowed to check in until after 3pm which is a bit draconian as we emailed them to say we were arriving early in the morning. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-02
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Customer Rating:
5/5 |
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the hotel was fantastic.. what a breakfast! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-02
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Customer Rating:
4/5 |
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Excellent food and service. |
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From:
Mrs D Tickner
Submitted on
2008-02-27
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Customer Rating:
5/5 |
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The new reception is great; spacious, light and airy with good seating groups. The room we had was comfortable and very clean. A 5' bed would have been good and less bulky television on the dressing table. The meal we had in the evening and the breakfasts were appetizing, well cooked and presented. Staff were courteous and efficient. A good experience and I'm sure we will return. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-26
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Customer Rating:
4/5 |
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lovely hotel, clean rooms although not very big. Very nice bar, breakfast good, leisure facilities excellent.
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From:
"Anonymous guest, details on file."
Submitted on
2008-01-29
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Customer Rating:
5/5 |
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The Hotel is lovely, warm and very comfortable and inviting. Quite a splendid place. We had the Early Bird meal in the Restaurant and both it and the staff were excellent. We have been to the Grand quite a few times and it just gets better! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-01-28
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Customer Rating:
5/5 |
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A LOVELY PLACE TO STAY AND VERY FRIENDLY STAFF |
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From:
Alison Ashton
Submitted on
2008-01-23
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Customer Rating:
5/5 |
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our kids want to live at the Grand Hotel! who can blame them... it's wonderful.. thanks to all who work there, we loved our stay |
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From:
noel morgan
Submitted on
2008-01-20
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Customer Rating:
5/5 |
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hotel was great breakfast excellant . had meal on first night when we arrived as recemended dy rerceptionist was great and set us up for great weekend will use again. |
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From:
Mrs Julie Cramer
Submitted on
2008-01-14
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Customer Rating:
5/5 |
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We had a great time, our family live in malahide and were also made very welcome when visiting us. All the staff were friendly and very helpful. We found the Hotel and our family room very clean and well equiped. well done and a big thankyou to anyone who made our stay very enjoyable |
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From:
Ivan Zich
Submitted on
2008-01-10
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Customer Rating:
5/5 |
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Everything was great from room with view on the sea to fast room service etc.Definitely coming back. |
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From:
Mr I Reece
Submitted on
2007-12-17
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Customer Rating:
4/5 |
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The hotel lobby has been renovated to a very high standard, the restaurant has beautiful views of the marina - the rooms are average |
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From:
nuala mc gill
Submitted on
2007-11-26
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Customer Rating:
5/5 |
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all staff pleasant and helpful. A most enjoyable stay. Rooms well equipped and spacious. Will return! |
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From:
John Richardson
Submitted on
2007-11-19
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Customer Rating:
4/5 |
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Very good hotel. Only slight problem was at breakfast time when we went to self service we returned to find our table had been allocated to someone else. It should be easy enough to introduce a system to prevent this from happening. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-09-12
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Customer Rating:
5/5 |
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as usual, excellent |
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From:
Karen Hackett
Submitted on
2007-09-08
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Customer Rating:
4/5 |
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Lovely lobby, great location.
small rooms and bathtubs are slippery with and without bathmat
Great health club |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-13
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Customer Rating:
5/5 |
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good service and food |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-02
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Customer Rating:
4/5 |
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We enjoyed our stay, the room was very comfortable, the swimming pool was very good, the restaurant food was excellant but breakfest and bar meals were indifferent |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-17
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Customer Rating:
4/5 |
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The Grand Hotel Malahide was a wonderful choice! Great location in a charming town with easy access to downtown Dublin and other locations around via the DART. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-06
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Customer Rating:
4/5 |
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This was our second stay at the Grand Hotel and once again we were very pleased with the excellent rooms and facilities. However this year we thought that the food, athough very good, was not up to the superb standards we experienced last year. |
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From:
Lorraine Nash
Submitted on
2007-06-25
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Customer Rating:
4/5 |
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The staff were very friendly and helpful but the only bad point was that the rooms were not ready until 3pm and lots of people were hanging around. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-18
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Customer Rating:
5/5 |
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beautiful hotel and excellent location. Will definately return |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-17
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Customer Rating:
5/5 |
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very comforatble and clean. good food especially the sausages at breakfast! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-31
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Customer Rating:
4/5 |
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I stay ther quite often and find the hotel very comfortable. However, the cooked breakfast is disappointing for a hotel of that quality. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-21
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Customer Rating:
4/5 |
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Town of Malahide with lots of great little restaurants and pubs literally 5 min walk from the Hotel. Beach about 2 mins walk! Good size swimming pool - very clean. Hotel rooms modern and staff friendly and helpful. Great spot for a long weekend with (or without!) the kids. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-10
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Customer Rating:
4/5 |
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Very enjoyable stay. Food & service were great. look forward to staying when extension is complete.
(This review has been edited) |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-07
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Customer Rating:
4/5 |
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A lot of work still going on in the Grand but it looks like it will be a very impressive entrance area when complete. The breakfast was 1st class. |
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From:
Mrs Catherine Ganley
Submitted on
2007-04-03
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Customer Rating:
5/5 |
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Fantastic service and hotel coming along nicely cant wait to c it when finished. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-03-05
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Customer Rating:
4/5 |
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very pleasant old style atmosphere in the hotel |
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From:
Brendan McCoy
Submitted on
2007-03-04
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Customer Rating:
4/5 |
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We had a great time and the Ireland win over England made it even more sweeter |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-27
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Customer Rating:
5/5 |
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Although the hotel is undergoing extensive refurbishment and an extension. The service and overall stay at the hotel was excellent. The works did not at any time disturb or distract from the time there. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-06
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Customer Rating:
5/5 |
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very nice hotel, good leisure facilities,
food excellrnt, staff helpful |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-04
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Customer Rating:
4/5 |
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fROM THE MOMENT WE RECEIVED AT THE HOTEL,SERVICE WAS EXCELLENT,ESPECIALLY BREAKFAST AND DINNER STAFF. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-01-12
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Customer Rating:
4/5 |
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excellent value, good breakfast & evening meal, helpful staff. Gym facilities fairly good |
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From:
Gary Boyle
Submitted on
2007-01-07
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Customer Rating:
5/5 |
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The new dining room is lovely, the Executive upgraded room was excellent and the reception staff were extremely helpful - A great weekend! |
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From:
Alan Mcilwaine
Submitted on
2007-01-07
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Customer Rating:
5/5 |
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Great winter short break, warm friendly staff, roaring fire in the lounge to welcome the weary. Executive rooms at front of hotel large and comfortable with little or no noise from function rooms. Meals in restaurant and breakfasts excellent! Choice of suberb local restaurants within 5 mins walk. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-01-07
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Customer Rating:
5/5 |
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A liitle confusion over dinner time but amicably resolved. |
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From:
frank johnston
Submitted on
2006-12-21
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Customer Rating:
5/5 |
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we have stayed at the grand few times and always enjoyed it. It is conveient to Dublin with out the parking problemsand the food / rooms are very good.
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From:
Bruce Abel
Submitted on
2006-12-13
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Customer Rating:
3/5 |
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Our room on arrival (over night flight from Toronto and suffering from jet lag) was directly under where hotel construction was taking place - unbearable noise! On our request, we were moved to another room |
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From:
Robert/Anne Driscoll
Submitted on
2006-12-04
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Customer Rating:
5/5 |
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Great hotel--service excellent-very happy with our stay |
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From:
"Anonymous guest, details on file."
Submitted on
2006-10-18
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Customer Rating:
5/5 |
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The Grand Hotel was everything we were hoping it would be. It was GRAND and the surroundings very beautiful. Our room was very nice, comfortable with a view of the sea. We really enjoyed our afternoon teas - we sat in the lobby in wing backed chairs, read our books and people watched. FANTASTIC!!! |
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From:
"Anonymous guest, details on file."
Submitted on
2006-09-18
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Customer Rating:
5/5 |
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Excellent friendly service |
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From:
David Blair
Submitted on
2006-09-10
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Customer Rating:
5/5 |
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All the staff were very frendly and totaly customer focused, the | |
www.thegrand.ie
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