Reviews of Hotels in Dublin - Grafton Capital Hotel reviews

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Grafton Capital Hotel ***
Stephens Street Lwr., Dublin 2

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Average satisfaction rating out of 5
for this property among customers


		4.1/5
	based on 33 reviews

Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: MARIAN O'HALLORAN (Ireland)
Submitted on 18-Aug-2008 (English)

Customer Rating: 5/5

I HAVE STAYED AT BOTH THE GRAFTON CAPITAL AND ITS SISTER HOTEL THE TRINITY CAPITAL IN THE PAST,AND HAVE ALWAYS FOUND THE EXPERIENCE VERY SATISFACTORY. ON MY LAST VISIT TO THE GRAFTON CAPITAL HOTEL, THIS OPINION WAS ONCE AGAIN CONFIRMED. THE HOTEL IS IDEALLY SITUATED FOR VISITORS TO DUBLIN BEING SO CLOSE TO THE CITY CENTRE AND ALL AMENITIES. ALSO THE FOOD IS EXCELLENT, AND THE HOTEL STAFF EXTREMELY HELPFUL. I WAS PARTICULARLY IMPRESSED THIS TIME, AS WE HAD TO REQUEST A VERY EARLY CHECK-OUT, AND THE HOTEL FACILITATED US BY PROVIDING (UNASKED) A CONTINENTAL BREAKFAST IN THE ROOM PRIOR TO OUR DEPARTURE. THIS IS THE QUALITY OF SERVICE THAT ONE CAN EXPECT FROM THE THE CAPITAL HOTEL GROUP. I HAVE NO HESITATION IN HIGLY RECOMMENDING THIS HOTEL FOR VISITORS TO DUBLIN WHO REQUIRE AN ATTRACTIVELY PRICED HOTEL, WHERE ENDEAVOURING TO SATISFY THE CUSTOMER IS PARAMOUNT. WELL DONE, I WILL BE BACK, AND WILL CONTINUE TO RECOMMEND THIS HOTEL TO FAMILY AND FRIENDS.

From: Jill Pritchard (United Kingdom)
Submitted on 6-Jul-2008 (English)

Customer Rating: 5/5


	very plesant and helpful staff. good central position. excellent breakfasts. would recommend and use again. Thank you for plesant stay.

From: HOLMES (United Kingdom)
Submitted on 3-Jul-2008 (English)

Customer Rating: 5/5


	VERY IMPRESSED, FELT WELCOME, FANTASTIC BREAKFASTS, LOVELY CLEAN ROOMS AND PLEASANT STAFF - NOTHING WAS TOO MUCH TROUBLE. WHEN (NOT IF) I RETURN TO DUBLIN I SHALL CERTAINLY STAY HERE EVERY TIME. VERY CLOSE TO GAIETY THEATRE TOO

From: "Hotel Guest, details on file." (France)
Submitted on 14-Mar-2008 (English)

Customer Rating: 4/5

I often stay at the Trinity Capital Hotel so I had imagined that the Gafton Capital would be as modern as that...it wasn't however it still had its own charm. My room was a good size but a little dated especially in the bathroom...however great water pressure in the shower. ALso there was free wifi internet access so that was very useful. The staff were very helpful. Excellent location. Overall I enjoyed the stay and would go back.

From: "Hotel Guest, details on file." (Sweden)
Submitted on 8-Jan-2008 (English)

Customer Rating: 4/5


	Centralt hotell, bra frukost, dåliga heltäckningsmattor, liten reception, vänlig personal

From: patrick o leary (Ireland)
Submitted on 6-Nov-2007 (English)

Customer Rating: 4/5


	Very nice place right in the centre of dublin close to all the shoping area's. staff very friendly and helpful. will be going there again.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Jul-2007 (English)

Customer Rating: 5/5


	Staff very friendly and helpful meal in restaurant absolutely beautiful and service very good would stay there again

From: "Hotel Guest, details on file." (Norway)
Submitted on 18-Jun-2007 (English)

Customer Rating: 3/5

The Grafton Capital Hotel was a nice hotel in the centre of Dublin. Close to shopping, restaurants and tourist attractions. The room was nice and had a charming old touch to it. However, the people working in the reception were not outstandingly service-minded. I am used to the receptionists being helpful in recommending restaurants and doing the bookings etc. In general, the receptionists did only their "job" in giving out key cards, answering questions, collecting money etc. We were not even greeted when passing by the empty reception. A real positive thing was the sunny weather. However, there was no air-condition and with the room towards East, the sun came up early and warmed up the room. Having an open window did not help at all.

From: Terence Marshall (United Kingdom)
Submitted on 14-Jun-2007 (English)

Customer Rating: 3/5


	The room and breakfast were very good but we had a room directly above the bar. there was no noise from the bar but the noise of the people outside the bar having a smoke went on into the early hours. As we were only staying two nights we did not complain but on a longer stay this would have become very annoying.

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-May-2007 (English)

Customer Rating: 1/5


	The main problem is that they have a club in the basement so at weekends you wont get any sleep until the early hours of the morning, We were on the 3rd floor at the back and it didnt make any difference. The actual hotel, the room and the staff and the location were very good.

From: "Hotel Guest, details on file." (United States)
Submitted on 15-May-2007 (English)

Customer Rating: 3/5


	nice breakfast buffet much noise outside, talking, laughing

From: Ann Marie Kelly (Ireland)
Submitted on 14-May-2007 (English)

Customer Rating: 5/5


	It was a very convenient location, very nice comfortable room, nice breakfast and friendly staff

From: "Hotel Guest, details on file." (United States)
Submitted on 15-Apr-2007 (English)

Customer Rating: 5/5


	Centrally located, clean comfortable room, helpful staff.

From: ray sandilands (United Kingdom)
Submitted on 15-Jan-2007 (English)

Customer Rating: 5/5


	A little noisy outside on Saturday night.

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Dec-2006 (English)

Customer Rating: 3/5


	As good as expected from the brochure, probably better. Comfortable and very convenient location. Breakfast not as good as expected, the buffet is a nice idea but no where near as good as freshly cooked. Friendly, helpful staff.

From: Danielle Devlin (United States)
Submitted on 7-Dec-2006 (English)

Customer Rating: 4/5


	We were very comfortable at the Grafton. The only problem was that it was hard to find since it was kind of tucked in. I would stay there again.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Nov-2006 (English)

Customer Rating: 4/5

This hotel is very central to the south side of the city. The room was comfortable however we were lucky to be their on a Monday night as our room, even though we were on the third floor was just over the entrance to the night club so I'm poresuming it could be busy on the weekend. The room where breakfast was served was quite dark and again I'm not so sure what it would be like the morning after a busy night. However, if I am looking for somewhere to stay in Dublin early in the week I would definately go back.

From: "Hotel Guest, details on file." (United States)
Submitted on 4-Oct-2006 (English)

Customer Rating: 4/5


	Friendly and helpful staff; comfortable bed in a clean and comfortable room; great location; excellent included breakfast.

From: "Hotel Guest, details on file." (United States)
Submitted on 23-Sep-2006 (English)

Customer Rating: 3/5


	While the hotel itself was nice and clean and the breakfast was more than ample, the noise from the nightclub below will keep us away in the future. We didn't get to sleep until the wee hours of the morning.

From: Des Allen (Australia)
Submitted on 3-Sep-2006 (English)

Customer Rating: 5/5


	Hotel was well located, easy to find and room was excellent

From: Corinne Coleman (United Kingdom)
Submitted on 29-Jul-2006 (English)

Customer Rating: 5/5


	We had a fantastic time. The location was exactly as stated, and everything was just perfect. We will most certainly use again in the future.

From: Kevin D. Barrow (United States)
Submitted on 17-Jul-2006 (English)

Customer Rating: 3/5

Overall a good stay with helpful folk except during breakfast time. We were "told" to move our placement when we chose the only table left which had a view. When we were informed we did not"have to" move, it was clear we owould not get adequate servce sitting at this table. The next day it still appeared noone was very happy to be working there in the restaurant. No smiles and not even a pleasant look on their faces. The maids and front desk folks were outstanding and friendly.

From: MIKE HULL (Northern Ireland)
Submitted on 14-Jul-2006 (English)

Customer Rating: 5/5


	good hotel very helpful reception staff.we had a great stay and we will be back! the only suggestion we make is the room service breakfast wasnt as good as we expected.apart from that great hotel perfect location

From: Domenico La Pasta (Italy)
Submitted on 26-Aug-2008 (English)

Customer Rating: 3/5

From: Rachael Brown-Maccoll (United Kingdom)
Submitted on 10-Aug-2008 (English)

Customer Rating: 4/5

From: Susan Crumpler (United States)
Submitted on 26-Jun-2008 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (United States)
Submitted on 29-Nov-2007 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (United States)
Submitted on 1-Sep-2007 (English)

Customer Rating: 4/5

From: Gerald Kerr (Ireland)
Submitted on 1-Aug-2007 (English)

Customer Rating: 5/5

From: Peter Matthiesen (Denmark)
Submitted on 12-Apr-2007 (English)

Customer Rating: 3/5

From: Cathleen Fergus (Ireland)
Submitted on 19-Jan-2007 (English)

Customer Rating: 4/5

From: Julie Holloway (United Kingdom)
Submitted on 11-Jan-2007 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (France)
Submitted on 1-Jul-2006 (English)

Customer Rating: 4/5