Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
Hugh Angseesing
Submitted on
2008-05-13
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Customer Rating:
5/5 |
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The staff were extremely helpful & friendly. They were more than happy to assist in advising in local activities & the facilities were superb. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-06
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Customer Rating:
5/5 |
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We had a fantastic time, marvelous hotel!!!! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-05
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Customer Rating:
4/5 |
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Lovely place, lovely food, staff all very helpful and have already booked to stay again |
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From:
les ferguson
Submitted on
2008-05-05
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Customer Rating:
5/5 |
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very friendly staff , lovely hotel , |
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From:
"Anonymous guest, details on file."
Submitted on
2008-05-01
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Customer Rating:
5/5 |
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Although we only stayed the one night, we were very pleased with what this hotel had to offer. Very comfortable beds, spacious and very clean. Very friendly and courteous staff. Just wish we could have stayed longer. Would definately stay there again and recommend it! |
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From:
Frederick N Cohen
Submitted on
2008-04-30
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Customer Rating:
5/5 |
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We had a wonderful stay at the Clontarf Castle. The staff was great in helping us get around and made us feel welcome from the moment we stepped in the door. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-29
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Customer Rating:
5/5 |
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Beautiful hotel situated in perfect surroundings. Friendly and service minded staff. |
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From:
Ruth Ann McElfresh
Submitted on
2008-04-27
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Customer Rating:
5/5 |
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I can't say enough about Clontarf Castle! The location, staff, atmosphere, bar, room service, bed, and shower were all wonderful. |
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From:
Keith And Michelle Segel
Submitted on
2008-04-26
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Customer Rating:
5/5 |
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When we arrived - the front entrance was just as pictured and it just got better as we entered the lobby - suits of armor, stately wooden chairs, and a large welcoming fireplace. We very much enjoyed our stay - and would definitely recommend The Clontarf to anyone heading to Dublin. We liked being a few minutes outside of the city where time was a little less 'hurried' and the surroundings more 'genuine'. The castle is situated in a rather nice neighborhood / area. The rooms are very well appointed, ours was quite large (a Double Deluxe - courtesy of a 'complimentary' upgrade), the restaurants were all good to very good. Our favorite would have to be lunch or dinner at the Knights Bar with a very close second being breakfast at the Farenheit Grill. The only disappointment was in the fact that the castle had no 'grounds' to enjoy or visit. We did however, take in a somewhat spooky, but surely steeped in history, cemetery just a block away - a tall ivy covered spire beckoned to us from our rooms' view (so cool!). Declan and Vijay were wonderful resources at the concierge desk and the front desk staff was equally warm and accomodating. Definitely a most enjoyable stay! |
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From:
George Furlong
Submitted on
2008-04-25
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Customer Rating:
5/5 |
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Exceeded our expectations! Could not fault the whole experience. Evening meal at Fahrenheit Grill was exceptional! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-25
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Customer Rating:
4/5 |
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great hotel, disgusting restaurant |
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From:
Sue Balston
Submitted on
2008-04-25
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Customer Rating:
5/5 |
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Fantastic Hotel, highly recommend to anyone wishing for a luxury stay in Dublin. Extremely clean and modern rooms. Fairytale building. Staff couldn't do enough for you. Food/bar/restaurant facilities out of this world! |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-22
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Customer Rating:
5/5 |
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this was a very nice hotel and staying here in a Castle was fun! |
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From:
Aislinn Glennon
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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Staff very pleasant. Ambiance lovely. Dinner delicious. A wonderful stay, I will definitely return there. |
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From:
Rebecca Mole
Submitted on
2008-04-21
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Customer Rating:
5/5 |
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The hotel is beautiful and all staff were very friendly. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-20
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Customer Rating:
5/5 |
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It is a truly beautiful hotel and if I was to visit Dublin I would love to stay there again. |
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From:
Francesco Enrico Valagussa
Submitted on
2008-04-20
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Customer Rating:
4/5 |
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Very very good |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-19
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Customer Rating:
5/5 |
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This was my second time staying at Clontarf Castle and the reason we re'booked was because the staff are incredibly welcoming and friendly and welcoming. The standard of accommodation and services provided are more than satisfactory and the location was ideal. Definately worth a visit and great value for money. |
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From:
Linda Bishop
Submitted on
2008-04-14
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Customer Rating:
5/5 |
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This is a beautiful hotel |
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From:
"Anonymous guest, details on file."
Submitted on
2008-04-11
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Customer Rating:
5/5 |
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The staff where very friendly and helpful and the rooms where to a very high standard easy access by bus to the city centre and free parking at the hotel i will definatley be back! |
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From:
Kevin Doherty
Submitted on
2008-04-11
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Customer Rating:
5/5 |
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Absolutely brilliant! Thoroughly enjoyed our stay at this beautiful relaxing castle and can't wait to go back! The staff are extremely friendly, you should all be proud. |
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From:
iain taylor
Submitted on
2008-04-11
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Customer Rating:
5/5 |
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superb! |
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From:
mr david moore
Submitted on
2008-04-09
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Customer Rating:
5/5 |
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an excellent retreat.staff could not be faulted. highly recomended. |
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From:
Yogesh K Hansla
Submitted on
2008-04-09
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Customer Rating:
5/5 |
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The best hotel in Dublin. |
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From:
Antonio Escueta and Susan Pietsch Escueta
Submitted on
2008-03-13
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Customer Rating:
5/5 |
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Wonderful experience. Warm welcome, took care of us, clean, excellent service. Obviously a popular place. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-12
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Customer Rating:
5/5 |
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Wonderful old world charm with an excellent staff. Felt as if I had been sent back to medieval times. Great location to most of Dublin attractions. |
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From:
Georgina Coupe
Submitted on
2008-03-12
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Customer Rating:
5/5 |
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Faboulous hotel and restaurant |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-09
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Customer Rating:
4/5 |
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Very comfortable & extremely well managed. All staff are more than helpful. Dining room @ breafast seemed a little in disarray - maybe understaffed? |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-09
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Customer Rating:
3/5 |
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The hotel was nice. It was disappointing to approach it off a residential road, i imagined it to be in an open green area. 2 miles from city centre - definitely a cab/bus ride away! The room although pleasant was a lot smaller than it looked online. |
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From:
Alexander Thompson
Submitted on
2008-03-08
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Customer Rating:
5/5 |
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Beautiful hotel! Thoroughly enjoyed it. The bus into the city centre was straight forward. The bed/room was lovely, great breakfast/carvery lunch, and a top bar! We also enjoyed the mix of antique and contemporary furnishings. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-08
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Customer Rating:
4/5 |
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The hotel was lovely and the staff were very helpful. When there were no cups in my room, someone arrived immediately to provide them. I would definitely stay at this hotel again when I'm in the Dublin area. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-04
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Customer Rating:
5/5 |
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some rooms 4th floor are a little bit too small to be called double deluxe. 3th floor excellent. Very nice atmosphere in the hotel and pub/restaurants. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-03
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Customer Rating:
4/5 |
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Really enjoyed our stay. Friendly staff and the concierge was a mind of information and was very genuine. We ate in one of the bars and the food was good if not a little overpriced. Unfortunately our hotel deal included a free upgrade but apparently there were no "better" rooms avilable for which the hotel staff did apologise. Did receive a complimentary bottle of red wine in our room and 10% off food and drinks bill so that was good.
Overall I would recommend staying at this hotel which is definitely full of character. |
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From:
Jim McCullough
Submitted on
2008-03-03
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Customer Rating:
5/5 |
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Everything was as it should be; Perfect! |
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From:
claire okeeffe
Submitted on
2008-03-02
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Customer Rating:
4/5 |
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Lovely hotel would recommend. Good location, staff and food very good. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-03-02
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Customer Rating:
4/5 |
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surprised to find holes in net curtain in both rooms. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-11
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Customer Rating:
4/5 |
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Wew enjoyed our stay and were well looked after at breakfast. Evening meal was delicious but a bit expensive |
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From:
Andrew Brennan
Submitted on
2008-02-06
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Customer Rating:
4/5 |
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The stay depends on the room. I had a great stay as I was on the highest floor & stayed mid week. The staff were great. The room was of a high standard. |
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From:
Mrs A L Nuala Kelso
Submitted on
2008-01-28
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Customer Rating:
5/5 |
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The Castle was just perfect for our short stay in Dublin. As Architects ourselves we would like to commend the Architects for the recent refurb, they have done an excellent job. |
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From:
coralhayward@aol.com
Submitted on
2008-01-28
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Customer Rating:
5/5 |
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The hotel was out of this world. From the moment you walk in the door, the friendly staff assistance, the rooms are so comfortable. The food in the farenheit restaurant is top class and all credit to the chef. Thank you to all for making our stay extremely memorable |
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From:
"Anonymous guest, details on file."
Submitted on
2008-01-28
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Customer Rating:
5/5 |
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Great atmosphere in the Knights Bar. Concierge booked Guiness storehouse for us on-line saves you money and you don,t have to join the long queue!!! |
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From:
Bernadette Resnik
Submitted on
2008-01-14
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Customer Rating:
3/5 |
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Overall, our stay was great. This hotel is very close to downtown and in a great location. We had high expectations and some of those were not met. I found the hotel focuses on weddings and large functions, sometimes at the cost of poor customer service to the residents. We stayed for 10 days and in that time really did not 'feel' like we mattered. There were a few things that went wrong that did not need to. Overall though, the hotel is lovely, the linens and bathrooms are fantastic, the rooms are quite small with very thin walls.... |
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From:
"Anonymous guest, details on file."
Submitted on
2007-12-29
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Customer Rating:
5/5 |
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Our stay at the hotel was very pleasant and we couldn't complain about anything, we would recommend it to our friends and family. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-27
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Customer Rating:
5/5 |
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Lovely hotel, excellent service |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-26
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Customer Rating:
3/5 |
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The hotel was lovely. STandard of service and rooms was very good for a 4 star hotel. The difficulty was the noise. Although my room was on the third floor, there was a Christmas party and the music was extremely loud until after 1am and then the noise of doors slamming and people returning to their rooms until nearly 3am. Very disappointing |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-19
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Customer Rating:
5/5 |
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Great value - combination of old castle charm with modern room decor and facilities! |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-11
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Customer Rating:
4/5 |
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the hotel was fantastic. but the service in the resturant was atad slow |
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From:
"Anonymous guest, details on file."
Submitted on
2007-11-05
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Customer Rating:
4/5 |
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Very nice and clean hotel throughout....as you would expect. However when we tried to order from the 24 hour room service menu we were told nothing was available...at 11 o'clock!!!!! Breakfast for ?27 each didn't sound value for money but all else was very nice and friendly! |
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From:
Jogesh Muppala
Submitted on
2007-10-28
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Customer Rating:
5/5 |
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Very good hotel, nice quiet location. Excellent, clean room and amenities. Good service. We loved our stay and would like to visit again. |
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From:
Jennifer Cox
Submitted on
2007-10-26
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Customer Rating:
5/5 |
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Absolutely gorgeous! Impressive entry with lovely rooms. The best bed we've ever slept in. Thank you! |
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From:
Peter A Walsh
Submitted on
2007-10-12
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Customer Rating:
5/5 |
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What a delightful experience. The accomodations, food and location were exceptional. The hotel staff went out of their way to be helpful. The Concierge service even helped us arrange a private tour of Dublin. We look forward to a return trip and will recommend Clontarf Castle to our family and friends. |
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From:
kenneth thompson
Submitted on
2007-10-08
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Customer Rating:
5/5 |
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the room was great, a little small, but the best bed we slept in in Ireland. The entire decor was great. A tub would have been good to soak in. A little difficult to find given there is another castle on castle street in the middle of Dublin. |
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From:
Kevin McShane
Submitted on
2007-09-21
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Customer Rating:
3/5 |
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would stay again, rooms vary a bit, front desk needs more staffing, easy to park,beautiful building and grounds |
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From:
Kathryn M. Scruggs
Submitted on
2007-09-14
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Customer Rating:
4/5 |
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comfortable, quiet in a residential neighborhood but a quick drive to restaurants and convenience stores. Also convenient to drive into Dublin or north to Newgrange. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-09-11
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Customer Rating:
5/5 |
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Beautiful castle, although located outside the centre it was only a 15 minute bus ride in to the centre and the place definitely made up for this (slight) inconvenience. Would definitely go back |
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From:
Myra Spiers
Submitted on
2007-09-02
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Customer Rating:
5/5 |
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The hotel staff were very accommodating, the modernized old castle we thought very effectively done. All in all a very lovely way to begin a vacation in Ireland. |
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From:
Kevin Blom
Submitted on
2007-09-01
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Customer Rating:
5/5 |
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Clontarf Castle is one of the nicest places I have ever stayed in. The staff there are extremely friendly and the rooms are of a very high standard. The fact you are staying in a old castle tops it off. I'd highly recommend this place to anyone and I know I will be back. |
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From:
Gareth Spring
Submitted on
2007-08-29
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Customer Rating:
4/5 |
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Beautiful hotel, staff couldn't have been more helpful. Rooms were a little small but clean and well equipped. Only complaint (and I'd be nit-picking here), was the inexcusable number of cobwebs in the exterior windows of the bar. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-28
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Customer Rating:
5/5 |
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Go there and enjoy it. The setting is super and all the staff make the effort. You won't be disappointed. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-27
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Customer Rating:
5/5 |
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We were very pleasantly surprised at what we found when we arrived at the Hotel. Booking online is sometimes very dicey because pictures can belie the true situation. In my opinion, Clontarf Castle was "undersold" on line, so upon our arrival we were very delighted with the "real thing!" |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-25
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Customer Rating:
5/5 |
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Really beautiful hotel, great service and a wonderful room. Only a 7 minute bus ride on the number 130 to downtown. |
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From:
Robert
Submitted on
2007-08-18
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Customer Rating:
4/5 |
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stunning modernised castle with ambience and warmth normally associated with Ireland. |
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From:
Robert Holcomb
Submitted on
2007-08-16
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Customer Rating:
5/5 |
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Beautiful environment and close to Dublin Bus route into city center. |
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From:
Joan Jamieson
Submitted on
2007-08-15
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Customer Rating:
5/5 |
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What a wonderful place, beautiful ccastle and wonderful service! |
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From:
Karen Lee
Submitted on
2007-08-12
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Customer Rating:
5/5 |
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above expectations very clean very helpful staff room out of this world |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-20
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Customer Rating:
4/5 |
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The only complaints that I have are that the concierge was not from Dublin, or Ireland for that matter and knew less of the area then I did. Aside from the staff behind the check-in counter the entire staff knew very little English. I am suprised at this considering what a beautiful job they did with every other aspect. |
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From:
Lisa Fishback
Submitted on
2007-07-19
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Customer Rating:
5/5 |
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The hotel was great. The staff was fantastic and went out of there way to try to do whatever they could to be helpful,friendly and professional. The hotel is alittle out of town but the bus was easy to catch and not a long wait. Ido suggest carrying backpack to carry extra jacket and parcels in town because hotel too far for dropping stuff off or stopping by to get stuff. |
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From:
Patricia A Powderly
Submitted on
2007-07-07
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Customer Rating:
3/5 |
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Great staff, toilet didn't work though repair guy came twice and still it didn't work. Well priced. Very good food. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-07-06
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Customer Rating:
4/5 |
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Staff were consistently good but:
1) they ran out of euros my first night there
2) Didn't tell me about construction on web site. I might have booked somewhere else
3) Had me listed as Ms. instead of Mr. on TV and phone
4) Didn't have a keyboard in room to use Internet option
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From:
Leena Hukka
Submitted on
2007-07-05
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Customer Rating:
4/5 |
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Lovelu hotel, a bit far from city center. Very good breakfast and nice finnish speaking waitress |
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From:
Callahan Burke
Submitted on
2007-06-21
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Customer Rating:
5/5 |
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brilliant. I'll never be able to afford this after renovations, but, still... |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-21
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Customer Rating:
5/5 |
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We loved staying at Clontarf Castle and hope to return. It was a beautiful location, close enough to the city center and yet quiet. We liked that it was near the water front and enjoyed walking there as well as going downtown.
We asked for and received a special room and were very pleased with the modern bathroom. Clontarf Castle is a perfect blend of very old with tastefully done modern conveniences. |
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From:
Susan Twomey
Submitted on
2007-06-13
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Customer Rating:
5/5 |
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The hotel was beautiful, our room was wonderful, Philip, the desk person/concierge could not have been more informative, helpful or kinder. We had dinner at Farenheiht and lunch at the Knights.........both were great and the service was also quite good. |
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From:
MR. DENIS GONEAU
Submitted on
2007-06-13
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Customer Rating:
2/5 |
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The check in was slow and the woman seemed to be by herself doing double duty tryin to answer the phone and check in clients. Maybe this was a fluke. We were not able to have dinner in the restaurant as you need to book well in advance which we did not know. We were able to eat in the pub that was rather noisey for us after a busy day of travel, The room and surroundings howeer were quite nice. The morning person gave us good directions for our continued travel. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-06-01
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Customer Rating:
4/5 |
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Good service, very polite staff. A liitle bit overcrowded due to several events at the hotel during the time of our stay. |
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From:
Stefan Hoppf
Submitted on
2007-05-30
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Customer Rating:
5/5 |
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Everything was fine and we really enjoyed our visit. Hope we come back someday, thanks! |
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From:
Susan McCabe
Submitted on
2007-05-14
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Customer Rating:
5/5 |
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Lovely hotel good room excellent restaurant . We had booked Friday night dinner bed and breakfast. When we arrived we were advised the restaurant was full - it would be useful to advise visitors to book dinner before arrival - However they did manage to fit us in. |
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From:
Alison James
Submitted on
2007-05-12
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Customer Rating:
5/5 |
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Lovely new rooms; there was a large wedding taking place, but it did not i | |