Average satisfaction rating out of 5
for this property among customers |
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| Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-12-03
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Customer Rating:
4/5 |
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The hotel had everything I wanted, the staff were very friendly. The leisure centre was very nice, the beauty treatment was excellent and the girls very friendly.
The only downside was the starters at dinner were very slow to arrive, but when they did they were very tasty, but we had to eat dinner very quickly as we had plans for the evening.
We had 2 non smoking rooms booked but ours ended being smoking as we couuld smell the smoke in the room.
Overall we really enjoyed our stay. |
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From:
Kathleen Ruddle
Submitted on
2007-11-05
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Customer Rating:
5/5 |
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Staff were very pleasant |
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From:
"Anonymous guest, details on file."
Submitted on
2007-08-07
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Customer Rating:
1/5 |
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I found the reception staff abrupt to the point of rude, and quite unhelpful. The use of please and thank you would have been nice, "may I help you" would not have gone amiss. The worst Best Western I have ever visited. |
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From:
Angela Flynn
Submitted on
2007-07-16
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Customer Rating:
3/5 |
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We had 3 children with us and they couldn't sleep due to the music in the bar being so loud. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-04-30
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Customer Rating:
4/5 |
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Very Pleased, location perfect for getting to Dublin central easily. facilities at the hotel clean and well run. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-28
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Customer Rating:
2/5 |
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They aparently have a long time problem with showers that don't work right. Due to Hot and cold being mixed up on some thermostatic controlled showers. Very sloppy. |
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From:
"Anonymous guest, details on file."
Submitted on
2007-02-05
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Customer Rating:
5/5 |
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Excellent family room - 4 beds in room. Breakfast was very good. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-11-20
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Customer Rating:
4/5 |
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It was an enjoyable visit, and while the hotel itself is not in the center of town, transportation to and from was easy with the LUAS rail system. |
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From:
andrew winfield
Submitted on
2006-11-06
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Customer Rating:
4/5 |
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Nice clean hotel and the family room was perfect. reception staff helpful but not to aware of local resturants and local amenities etc. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-09-08
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Customer Rating:
2/5 |
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Restaurant closes at 21:45, which I think is a little early. Housekeeping like to knock on your door, even if you have the "do not disturb" sign up. Its location is not good if you actually want to see Dublin centre, it is 30 minutes in a taxi; but perfect if you are working in the industrial area surrounding. On the plus side the staff are friendly, the rooms are clean and warm, and the breakfast is good. Overall not a bad hotel for the price, well put it this way, I have returned more than once. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-08-30
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Customer Rating:
5/5 |
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most enjoyable staff most pleasant and food super |
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From:
Dr Stephen Wells
Submitted on
2006-08-23
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Customer Rating:
3/5 |
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Breakfast was poor with a poor choice of cereals (e.g. no muesli and remainder all sugar coated) and other items (yoghurts, partries) running out by 8:30 am. When we asked we were told that's all there is. The staff were rushing about all stressed and making a fuss. |
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From:
john campbell
Submitted on
2006-08-21
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Customer Rating:
5/5 |
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I only had one night at the Sheldon Hotel but found everything very good espescially the staff in reception, the bar and the restaurant. As I did not pay agreat deal for my night I was very pleasantly surprised. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-08-07
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Customer Rating:
2/5 |
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There was no air conditioning. Also, on weekends, there are usually weddings and the like which means there is loud music. The hotel did not consider putting the non-wedding guests in the part of the hotel away from the music. We were such victims. Consequently, we cut our stay short and moved to somewhere else that was much quieter. |
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From:
"Anonymous guest, details on file."
Submitted on
2006-08-05
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Customer Rating:
3/5 |
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Ideally situated as it is close to motorway and very convenient for LUAS into Dublin. Pity we were not told that the restaurant would be closed until 8.30pm because of a wedding reception. |
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From:
Carol Mallon
Submitted on
2006-07-16
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Customer Rating:
4/5 |
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Asolutely lovely, kids loved the swimming pool and breakfast was lovely. Could hear music from weddings on both nights but wasn't too bad. |
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From:
"Anonymous guest, details on file."
Submitted on
2008-02-19
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Customer Rating:
3/5 |
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From:
Ragnhild Holgersen
Submitted on
2007-08-07
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Customer Rating:
3/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2007-05-06
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Customer Rating:
4/5 |
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From:
"Anonymous guest, details on file."
Submitted on
2006-09-25
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Customer Rating:
5/5 |
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