Reviews of Hotels in Dublin - Best Western Dublin Skylon Hotel reviews

<< start over | accommodation in...

you are here: bookassist > ireland > dublin

Best Western Dublin Skylon Hotel ***
Upper Drumcondra Road, Dublin 9

rooms from € 59!



	book now!

location & map

availability & booking

description & photos

customer reviews

Average satisfaction rating out of 5
for this property among customers


		4.0/5
	based on 57 reviews

Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

From: "Hotel Guest, details on file." (France)
Submitted on 14-Aug-2010 (French)

Customer Rating: 3/5


	Bon accueil, mais les chambres étaient très bruyantes (juste devant les climatisations de l'hotel, et la vue inexistante(mur à 1,50 de la fenêtre). Ce qui fait que le rapport qualité-prix est assez médiocre.

From: Joanne Rafferty (Northern Ireland)
Submitted on 10-Aug-2010 (English)

Customer Rating: 4/5


	I felt that the Best Western Skylon Hotel was a fantastic hotel . .great location, great price. The room wasa nice size. However I feel that the restaurant was over priced. But overall it was a great stay1

From: Margaret Smith (Ireland)
Submitted on 20-Jul-2010 (English)

Customer Rating: 4/5


	very pleasent staff, surroundings & food at the skylon. The only disappointment was the carvery food on saturday evening. Fish was of very poor quality and i actually felt quite unwell afterward (3 of my party had the fish and felt same) also the only vegeterian alternative was spring rolls which i wouldn't rate as a main course. thank you for the opportunity to comment on your services

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Feb-2010 (English)

Customer Rating: 4/5


	We loved our stay in the Skylon. Very modern, comfortable even if the room on top floor a little small and view not great(ROOM 507). Staff very friendly and helpful. Will definitely go back.

From: lenain vincent (France)
Submitted on 30-Oct-2009 (French)

Customer Rating: 4/5

From: Jerome OSullivan (United Kingdom)
Submitted on 17-Sep-2009 (English)

Customer Rating: 3/5


	The older part of the hotel was a bit un-loved and worn compared to the renovated areas. But good staff and value

From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Aug-2009 (English)

Customer Rating: 5/5


	great food

From: "Hotel Guest, details on file." (United States)
Submitted on 21-Jun-2009 (English)

Customer Rating: 3/5

The staff at the Skylon could not have been more helpful -- they were great in taking the time to give really good directions and they were generally just very friendly and welcoming. Also, the lobby/lounge area was quite comfortable. But the beds in the room didn't have top sheets on the beds -- only a bottom sheet and a duvet. Are the duvet covers laundered after each guest? I don't know, but I would surely prefer a top sheet to make sure I'm sleeping with fresh linen. Also, we had to hold the phone connection into the outlet to make it work -- it was broken. Things like that don't give a good impression to guests. But it wouldn't take much to move this hotel into a higher ranking.

From: Eugene and Briege Boyle (Northern Ireland)
Submitted on 27-Jun-2008 (English)

Customer Rating: 4/5


	The food at the Hotel was wonderful and the service was excellent.

From: Erin Veldman (United States)
Submitted on 19-Apr-2008 (English)

Customer Rating: 5/5


	The people were very friendly and the hotel was beautiful! Very close to downtown area and walking distance from many restaurants.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Apr-2008 (English)

Customer Rating: 5/5


	the hotel was great, bedroom was in great condition, the soaps and shower toiletries were exellent standard. we enjoyed our stay. thanks ger

From: "Hotel Guest, details on file." (Denmark)
Submitted on 31-Mar-2008 (English)

Customer Rating: 5/5


	It was really nice to meet some local people in the bar.

From: michele negri (Italy)
Submitted on 31-Mar-2008 (English)

Customer Rating: 4/5


	We had a really nice stay at Skylon Hotel in Dublin. The room was quiet, confortable and clean. We feel confident to recommand this kind of accomodation to all those visitors who don't like being in the hustle and buzzle of the town

From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Mar-2008 (English)

Customer Rating: 3/5


	bedroom very drab poor choice on tv

From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Mar-2008 (English)

Customer Rating: 5/5


	Staff were polite and helpful and service was excellent. Location also excellent for getting to city centre, airport and for using public transport system. The hotel room was clean and very comfortable. The TV reception was a bit fuzzy on some channels but then we are not TV addicts

From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Feb-2008 (English)

Customer Rating: 4/5


	Faboulas hotel, real value for money, hope to stay again soon!!

From: William Connolly (Ireland)
Submitted on 8-Jan-2008 (English)

Customer Rating: 5/5


	We had an excellent stay , very friendly and helpful staff, excellent food and service

From: "Hotel Guest, details on file." (United States)
Submitted on 5-Jan-2008 (English)

Customer Rating: 5/5


	The lobby of the hotel is beautiful, but I knew it was going to be. I was more impressed by my room- after reading some reviews of very unsatisfied customers online, I was a bit scared. The hall smelled freshly painted and the room and all of its facilities were excellent. I highly recommend this hotel.

From: Miss Fiona O'Donovan (United Kingdom)
Submitted on 19-Nov-2007 (English)

Customer Rating: 5/5

Having arrived late at night, not being able to find a parking space and seeing refurbishment work going on in the reception area I was fully expecting to be disappointed. I usually am with most hotels!! How wrong I was! The staff were helpful and kind. The room was beautiful, clean, the decor striking and the two huge beds in the room were extremely comfortable. I found out the next morning that we had been upgraded because there were no other rooms left by the time we arrived the night before, but also found out that even if we had booked the room that we stayed in (which was luxury) in advance it would only have cost an extra 20 EURO. Only regret is that we didn't stay longer, but we will be going back and we'll be upgrading to the executive room again!! Well worth the money.

From: "Hotel Guest, details on file." (United States)
Submitted on 1-Nov-2007 (English)

Customer Rating: 4/5


	walls are thin.

From: "Hotel Guest, details on file." (United States)
Submitted on 31-Oct-2007 (English)

Customer Rating: 4/5


	decent location. walls a little light-can hear most everything. staff friendly

From: "Hotel Guest, details on file." (Australia)
Submitted on 30-Oct-2007 (English)

Customer Rating: 4/5


	The hotel is on a main road just north of the city so it is relatively easy to drive to and only 10-15min bus trip to the centre of town. Nice restaurants, cafes across the road

From: Mr & Mrs Teague (United Kingdom)
Submitted on 25-Oct-2007 (English)

Customer Rating: 4/5


	Easily accessible as we were travelling from the north on our way to the ferry which was also easy to get to; with bus service opposite hotel to get into City centre. Hotel staff very helpful and friendly. We were satisfied with facilities available and our stay there.

From: Alf Terry (New Zealand)
Submitted on 23-Oct-2007 (English)

Customer Rating: 4/5


	First room not great but hotel was full. Staff were great and we were moved to a better room. Sleep was disturbed by being to warm and duvet was only option, which was too heavy. Otherwise everything was great and discounted room was excellent value

From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Oct-2007 (English)

Customer Rating: 3/5


	the receptionist urgently needs some form of training in customer care.

From: Michael P Goggins (United States)
Submitted on 3-Oct-2007 (English)

Customer Rating: 5/5


	Beautiful spacious room,very friendly and knowledgeable staff,short bus ride to city centre and close to the airport.

From: Alexei Spiteri (Malta)
Submitted on 14-Sep-2007 (English)

Customer Rating: 5/5


	hotel was located very close to the airport and also to the city centre. i can say that service was great and room especially the new one's are awesome!

From: Michelle (Ireland)
Submitted on 8-Sep-2007 (English)

Customer Rating: 2/5


	The reception area of the hotel was nice. I didn't use the bar or restraunt. I had a triple room and while I could put up with the tight space there was a lot of dirt and dust behind the radiator and the room needed revamp. The bathroom was adequate, shower pressure was great but towels were old and almost bare.

From: Sandra Tollefsen (United States)
Submitted on 6-Sep-2007 (English)

Customer Rating: 5/5


	We asked for a wake-up call the next morning and not only were we called twice but someone also came and knocled on the door. Now that is customer service!!! Well done!! Thanks.

From: Stephanie Jardine (United Kingdom)
Submitted on 12-Aug-2007 (English)

Customer Rating: 3/5

Hotel was being extended and renovated at time of our stay. However, apart from the limited parking due to the construction work, disruption was minor. The staff were very helpful, friendly and efficient. I have stayed here before and although this time I don't think the room was as nice, this may have been because it was a smoking room chosen for my friend and I expect that this was probably one of the rooms due for renovation. I am looking forward to staying in the Skylon again as it is very convenient to the city centre, especially when travelling from the North and is good value for money.

From: "Hotel Guest, details on file." (Oman)
Submitted on 10-Aug-2007 (English)

Customer Rating: 4/5


	Pleasant and welcoming staff. Somewhat worn-down hotel, so we understand the refurbishing plans. Easy to get to the hotel from the airport by using a regular bus.

From: "Hotel Guest, details on file." (Belgium)
Submitted on 7-Aug-2007 (English)

Customer Rating: 2/5


	The only benefit to the Skylon is that I have family living close bye, it needs care and attention.

From: Arthur Falconer (Australia)
Submitted on 3-Jun-2007 (English)

Customer Rating: 4/5


	Good clean and reasonable cost.

From: Richer (France)
Submitted on 25-May-2007 (English)

Customer Rating: 5/5


	We were relocated at Regency hotel which was very nice !

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-May-2007 (English)

Customer Rating: 2/5


	I was not made aware at the time of booking that the hotel had extensive building works in progress. The room was not of a standard that was expected,and required re-furbishment.

From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 15-Feb-2007 (English)

Customer Rating: 5/5


	Good location. Buses outside the hotel into town centre. Very convenient for Croke Park. Beds very comfortable.

From: RICHARD CLARKE (United Kingdom)
Submitted on 19-Dec-2006 (English)

Customer Rating: 1/5


	we had a very early start, & our room was next to a main corridor. we found the door being banged disturbing.also there were works being carried out on the roof outside our window, & the tarpauline was flapping all night. overall very noisy...

From: Colm Finnegan (Ireland)
Submitted on 26-Nov-2006 (English)

Customer Rating: 5/5


	Excellent facilities and service from check-in to check-out was superb.

From: Kathleen O'Reilly (Ireland)
Submitted on 22-Oct-2006 (English)

Customer Rating: 5/5


	All staff could not have been more helpful. Food excellent.

From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2006 (English)

Customer Rating: 3/5


	telephone in room did not work.

From: Glenn Gray (United States)
Submitted on 27-Jun-2006 (English)

Customer Rating: 5/5


	Very comfortable, clean accomodations. The front desk folks were very helpful. Halfway between Dublin city centre and airport right on main bus route.

From: ellen mcguigan (Ireland)
Submitted on 11-Feb-2009 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Nov-2008 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (Germany)
Submitted on 20-May-2008 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (United States)
Submitted on 31-Mar-2008 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Feb-2008 (English)

Customer Rating: 4/5

From: EDWARD DUBURGUET (United Kingdom)
Submitted on 28-Nov-2007 (English)

Customer Rating: 5/5

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 21-Sep-2007 (English)

Customer Rating: 3/5

From: Mme ZANNIS Jacqueline (France)
Submitted on 8-Sep-2007 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Spain)
Submitted on 28-Aug-2007 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 13-Aug-2007 (English)

Customer Rating: 3/5

From: Elizabeth Zold (United States)
Submitted on 30-Jul-2007 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Germany)
Submitted on 1-Jul-2007 (English)

Customer Rating: 3/5

From: Edward Tweedy (United States)
Submitted on 29-May-2007 (English)

Customer Rating: 5/5

From: Andrea Marino (Italy)
Submitted on 30-Jan-2007 (English)

Customer Rating: 5/5

From: Cara James (United Kingdom)
Submitted on 21-Jan-2007 (English)

Customer Rating: 4/5

From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Nov-2006 (English)

Customer Rating: 4/5