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Backpackers Citi Hostel ***
61/62 Lower Gardiner Street, Dublin 1
rooms from € 15!
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Average satisfaction rating out of 5
for this property among customers
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rating  1.9/5
based on 31 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: "Hotel Guest, details on file." (Italy)
Submitted on 5-Feb-2011 (Italian)
Customer Rating: 2/5
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From: LINDA COSSA (Italy)
Submitted on 27-Jan-2011 (Italian)
Customer Rating: 0/5
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comments Purtroppo l'esperienza dublinese rimarrà negativamente nei nostri ricordi, per quanto riguarda l'ostello scelto. Arrivati presso l'ostello abbiamo avuto una spiacevole sorpresa: le nostre camere non erano quelle che ci avevano mostrato nelle fotografie (nemmeno l'ostello era lo stesso, ma circa 100 metri più in là). L'ostello era maleodorante e molto sporco. Avevamo prenotato 6 camere doppie pagandole circa 60 euro a notte (quindi nemmeno così poco), e abbiamo trovato una situazione molto vicina all'indecenza: gli scarichi del wc non funzionavano, l'acqua calda era pressochè inesistente, il lavandino otturato, le lenzuola e i cuscini sporchi (erano palesi i segni dell'ospite precedente), le tende luride, c'erano buchi nelle pareti e sul pavimento. Se a fronte delle nostre lamentele sono arrivate federe e lenzuola pulite (nuove, per altro) non possiamo non lamentarci del pessimo trattamento (peraltro appena messo piede nell'ostello siamo stati accolti con pacche sulla spalla da nostri connazionali che ci davano il benvuto nel TUGURIO... e purtroppo avevano ragione!). La scatola di cioccolatini che ci è stata offerta alla fine del soggiorno non può certo servire per dimenticare che mancavano le condizioni igieniche minime (ci tengo a sottolineare che la persona che ci ha accolto è italiana). Assolutamente non consigliato, non abbiamo mai visitato una struttura in quelle condizioni.
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From: "Hotel Guest, details on file." (United States)
Submitted on 2-Nov-2010 (English)
Customer Rating: 4/5
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comments the bathrooms could have been maintained better.
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From: emmelyne bard (Ireland)
Submitted on 25-Oct-2010 (English)
Customer Rating: 0/5
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comments Worst hostel I've never been!!!! Dirty!!!!! Not safe at all. The windows in the bedroom were open, in the bathroom as well.....bad smell....!!!
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 24-Oct-2010 (German)
Customer Rating: 2/5
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comments Die Lage ist gut, da man richtig im Zentrum ist. Von aussen scheint es auch noch sehr einladend. Aber die Dorms sind nicht in einem guten Zustand. Alles improvisiert und putzen ist für die ein Fremdwort. Im Zimmer roch es wie auf der Toilette, da die Leitungen der WC Anlage in einer der Wände durch ging, jedesmal, wenn jemand auf dem Klo war, roch es dannach unerträglich. Die Toiletten waren nicht gereinigt und verstopft. Wäre niemals da aufs Klo gegangen und die Duschen waren auch nicht einladend. Die Privatrooms sind aber super. Sauber sehr viel Platz eigene Dusche und Toilette. Tisch und Stühle richtig gemütlich. Die Küche na ja, bin aus hygienischen Gründen lieber in ein Restaurant. Alles in allem hatten wir ein spannenden Aufenthalt im Citi Hostel ;)
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 16-Sep-2010 (English)
Customer Rating: 4/5
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comments The Citihostel was my first hostel in Ireland and I had a great time there. Since I hadn't planed a thing concerning my travels in Ireland I was happy that the staff was so supporting. So all what metters in keywords: very good situated, clean, welcoming and friendly staff, great value!
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From: Cyrille Raimbault (France)
Submitted on 3-Sep-2010 (French)
Customer Rating: 4/5
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comments Chambre correcte et personnels d'accueil tres cool ! Parfait !
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Aug-2010 (English)
Customer Rating: 2/5
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comments But for the friendly guy at the reception, the place was very bad . We had a private ensuite room , water was dropping from the ceiling on the floor of the bathroom when it was raining, the door of the shower seemed not having been cleaned for years, I had to do it myself before we can use it, the bed frame of the bunk beds were broken and the mattresses were going through despite the added wooden bars. Never seen such a dirty kitchen! and it is the only place were our food was stolen in the frige during our stay in Ireland. Well located, but there are better places around. Denise, from France
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From: "Hotel Guest, details on file." (Hungary)
Submitted on 25-Aug-2010 (English)
Customer Rating: 1/5
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comments the stuff and the location were great, but the room and especially the showers/toilets were terribly dirty + could not lock our room
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From: "Hotel Guest, details on file." (New Zealand)
Submitted on 23-Aug-2010 (English)
Customer Rating: 3/5
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comments Very Good place to stay, but needs a laundry
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Aug-2010 (English)
Customer Rating: 3/5
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comments price of 8-bed room in centre of dublin is really nice and room was also quite good. showers and toilets were awfull, In my opinion somebody should clean showers and toilets every day or buy new facility, because I feel nausea in this shower - in iron cage. I know we paid only 10e per night, but this was horrible.
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From: HeinzHannes Roethlisberger (Switzerland)
Submitted on 9-Aug-2010 (German)
Customer Rating: 0/5
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comments Es gibt für diesen Preis bessere und weniger schmudlige Backpackers in Dublin, ich würde Citi nicht mehr buchen.
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From: "Hotel Guest, details on file." (Czech Republic)
Submitted on 24-Jul-2010 (Czech)
Customer Rating: 4/5
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comments Nebyl vynášen odpadkový koš a doplňován toaletní papír
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From: "Hotel Guest, details on file." (France)
Submitted on 2-Jul-2010 (French)
Customer Rating: 1/5
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comments The hostel wasn't very clean, some toilets were broken, the structure was old... I won't recommand it!
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From: Dominik Sand (Germany)
Submitted on 6-Apr-2010 (English)
Customer Rating: 4/5
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comments Staff was really friendly and obliging (and funny guys, too :) ). The rooms are as small as you expect it from a backpackers hostel, but clean and really cosy. I'll probably come back :)
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From: "Hotel Guest, details on file." (France)
Submitted on 27-Mar-2010 (English)
Customer Rating: 0/5
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comments people at reception were not organized bathrooms were awful (as if they never clean it) !!!! 3 showers for 200 people is really not enough Hope to never stay again even one night in this hostel (Dublin) I'am really disappointed because normally Backpackers Citi Hostel are nice!
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From: "Hotel Guest, details on file." (Italy)
Submitted on 26-Mar-2010 (Italian)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 21-Mar-2010 (English)
Customer Rating: 1/5
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comments To begin with, the card reader was broken during my stay so i couldn't pay by card which was quite annoying. The hot water was also broken so we couldn't shower. The floor in the dorm was really dirty and there was no mirror in the room. They did let us leave our cases in the hostel after we'd checked out though, which was helpful.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Mar-2010 (English)
Customer Rating: 0/5
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comments We had an AWFUL stay at this hostel!! Features of the accommodation include: broken glass in a smashed picture on the wall, holes in the walls and floors, the shower in our private room (which we paid extra for) flooded and when we asked for assistance nobody bothered fixing the problem for the remaining 2 days of our visit. My friend had to finish off her shower in the communal washroom which was like something out of a horror film - dark and creepy. Dirty showers, you couldnt close the shower doors as they were impossible to open from inside, and our shower had someone elses dental floss stuck to the wall. Our room also had a stuck lock on the door which took forever and a lot of shoving to open or close. The store room to keep luggage in was also flooded and damp, with a pile of laundry in the corner which I can only hope does not end up on the beds!! The only good thing about this hostel was the central location.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Feb-2010 (English)
Customer Rating: 1/5
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comments Great location. realy dirty place needs work on it will use a hotel next time
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From: "Hotel Guest, details on file." (Germany)
Submitted on 23-Dec-2009 (English)
Customer Rating: 4/5
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comments much better than I expected! very friendly accomodation and people, reception 24 hours available.
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From: Emanuel Haupt (Switzerland)
Submitted on 29-Nov-2009 (English)
Customer Rating: 2/5
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comments Ordered 3 Beds in a 4 dorm, got a single and a double bed. Had to sleep with one buddy in the same bed, not what I wanted. After the 2nd night we got the room we originally booked for.
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From: Sarah Lawlor (Australia)
Submitted on 23-Nov-2009 (English)
Customer Rating: 1/5
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comments The worst hostel i have ever stayed in. Bathroom was very open with just a curtain for the shower, and freezing because of the holes in the walls, roof and floor. Mice in our room, + terrible security - friends got things stolen from their rooms because everyone knows the door codes (no keys) which have never been changed. no lockers provided. Good location.
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From: Andrea Keri (Hungary)
Submitted on 23-Nov-2009 (English)
Customer Rating: 1/5
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comments Very run down, noisy, unheated rooms
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 22-Nov-2009 (English)
Customer Rating: 0/5
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comments [-] whole hostel was smelling and my luggage was still smelling when I came home! [-] organization was a mess (we were moved into different rooms for serveral times at arrival day) [-] had to stay in a bigger room than we actually booked [-] dirty, guy at reception even admitted that sleeves and sheets are not cleaned after people have left [-] not enough toilet paper [+] some friendly people at the reception, at least! [+] location is close to everything u need
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Nov-2009 (English)
Customer Rating: 1/5
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comments The hostel mixed up my accomodation; so instead of a four bed dorm with ensuite bathroom, I was placed in an eight bed dorm with common bathroom and a big hole in the floor. The common bathroom was shared among people from four levels and there were no doors for the showers, so it was quite dangerous since it was unisex. In addition, once the door of the shower stall was closed, it was almost pitch dark. So either way it was not very safe because any man could have walked in on females showering. The staff was helpful enough in trying to remedy the problem. They gave me the use of their staff bathroom but again, there were no hooks and it was really dark inside so it did not make anything better. Luckily I only stayed for one night. The whole environment just was not very favourable for showering or even staying in. It was also quite far away from the main tourist area, the temple bar, and the guinness storehouse. Friendly staff but with an unfavourable environment, I wouldn't recommend it to any female travellers.
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From: Stefan Gerk (Ireland)
Submitted on 3-Nov-2009 (English)
Customer Rating: 4/5
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comments friendly staff and for that price a very good accommodation which is next to all important locations in Dublin (Connolly Station, Central Bus Station, Temple Bar, O'Connell Street etc.)!
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From: Sigrid Bergmann (Germany)
Submitted on 19-Oct-2009 (German)
Customer Rating: 0/5
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From: "Hotel Guest, details on file." (Germany)
Submitted on 19-Oct-2009 (English)
Customer Rating: 0/5
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comments It was the worst hostel i have ever stayed in, the bathroom were unhygienic and there was only one for three floors of people. The staff were rude.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-Sep-2009 (English)
Customer Rating: 3/5
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comments Just above average for what I paid. Fair.
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From: Igor Areitioaurtena (Spain)
Submitted on 27-Sep-2009 (English)
Customer Rating: 4/5