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Mount Errigal Hotel *** Ballyraine, Letterkenny www.mounterrigal.com

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Average satisfaction rating out of 5 for this property among customers	3.8 based on 33 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
From: leontia lenehan Submitted on 2008-03-04	Customer Rating: 5/5
All the staff were friendly and helpful, in particular the staff on duty for the breakfast service	report this review as inappropriate
From: anne mc garvey Submitted on 2008-02-22	Customer Rating: 5/5
large bedrooms suited my daughter for crawling about.Pool nice and warm.excellent service and food beautiful.over all excellent will return,have stayed twice hope to stay a few more times	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-12-17	Customer Rating: 3/5
Our stay overall was satisfactory and the food was very good.However we found the hotel to be quite cold in the reception area and very cold in the bar.For the 2 nights we spent in the bar we were uncomfortable because of the chill in the air(as if there was no heating on) and even had to keep our coats on at one stage. Also,on the Saturday night we were woken up at 4am by wedding guests shouting and talking loudly.This went on until 7am,so consequently we got very little sleep.I'm sure the other guests staying must have heard the noise too.Unfortuntely this spoilt our stay,which didn't prove as relaxing as we'd hoped.	report this review as inappropriate
From: suzanne kidd Submitted on 2007-12-11	Customer Rating: 5/5
clean, friendly and welcoming environment. will be back	report this review as inappropriate
From: Katherine Doherty Submitted on 2007-12-02	Customer Rating: 3/5
The hotel was clean and the staff very courteous. Only problem was that we had booked a family room only for the kids to be woken by loud music coming from the bar. Not pleasant but to be fair the hotel did offer another room. The food was excellent and the service was second to none. I would recommend the hotel but make sure your not above the bar.	report this review as inappropriate
From: Lorraine O'Hagan Submitted on 2007-11-20	Customer Rating: 4/5
Very enjoyable stay, hotel staff very friendly and helpful	report this review as inappropriate
From: Patricia Morgan Submitted on 2007-11-17	Customer Rating: 5/5
We had a lovely time and the entertainment was just what we enjoy, country music also the accommodation was excellent alongwith a pleasant and helpful staff.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-10-30	Customer Rating: 1/5
We were very disappointed with a number of things in the hotel, we never have seen smaller beds for a double room, our breakfast table was cleared before we even had had our cooked breakfast, my wife went to use the iron in our room before going for dinner on Saturday evening only to find it not working, on contacting reception the porter took her to 5 rooms before they found an iron that worked. When we were shown to our table for dinner on Saturday evening to choose from a disappointing menu we were greeted with a dust covered table from the renovations that were on going in the foyer. Having been seated we were not even asked by the waitress if we would like a drink from the bar while we choose what to eat. We felt totally let down by the service offered by the hotel of the reputation of the Mount Errigal and would not consider this hotel if booking further breaks through bookassist.	report this review as inappropriate
From: james mcilroy Submitted on 2007-10-28	Customer Rating: 5/5
fantaastic recommend to anyone pleasure to stay there hopefully go again very soon	report this review as inappropriate
From: caitriona roberts Submitted on 2007-10-27	Customer Rating: 3/5
Food excellant, staff lovely, rooms very poor.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-10-11	Customer Rating: 1/5
I found this hotel a big dissapointment to what was advertised. The reception was located through the front bar then through the dining area. The bedroom wallpaper was hanging off the wall. The iron did not work and when I requested a iron and board, there was only one leg on the board. I was not offered another one. The breakfast was not nice/healthy or tasty. The tea was vile. But, I must say the evening meal was delicious	report this review as inappropriate
From: michael j. mcmanamon Submitted on 2007-09-10	Customer Rating: 5/5
very friendly staff and food was excellent.highly recommend a stay..	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-06	Customer Rating: 5/5
all the staff were very friendly, efficient and well presented. The hotel was very comfortable.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-05	Customer Rating: 3/5
Food was very good especially dinner that was included in deal. room allocated had 4ft bed for my husband and I. Given new room on 2nd day which was fine. Disappointed that Jacuzzi not working in Leisure centre for duration of stay.staff could not confirm when it would be fixed so each time i used leisure centre I kept hoping it would be fixed but no joy.Overall value for money was good. staff in bar very pleasant, good pub grub.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-27	Customer Rating: 5/5
We enjoyed our stay immensely. The staff were most pleasant and helpful. I was amazed how spacious the bedrooms were also	report this review as inappropriate
From: Martin Hosey Submitted on 2007-08-22	Customer Rating: 4/5
Lovely Hotel, staff very friendly and the food was excellent	report this review as inappropriate
From: SandraAlford Submitted on 2007-08-21	Customer Rating: 3/5
THE STAFF AT THE HOTEL ARE EXTREMELY PLEASANT.THE FOOD IN THE HOTEL IS EXCELLANT.UNFORTUNATELY ROOM 336 IS A DIASTER WHEN WEDDINGS ON THE NOISE LEVEL WAS UNACCEPTABLE AND WE HAD TO GET BACK UP AT MIDNIGHT AND STAY UP UNTIL IT FINISHED AT 2AM.NO BEDS FOR CHILD AND NO TOWELS PROVIDED FOR CHILD EITHER.GUESTS NOT ATTENDING WEDDING SHOULD BE ADVISED OF THE NOISE LEVEL IT WAS A DISGRACE.WE COMPLAINED BUT HOTEL FULL AND ROOM COULD NOT BE CHANGED!	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-20	Customer Rating: 4/5
Very nice staff and good to see a lot ok local staff working in the hotel as we could talk about the locality and where to go	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-20	Customer Rating: 4/5
lovely hotel. staff were friendly. Room could do with come updating but clean and tidy.	report this review as inappropriate
From: Olive Gavigan Submitted on 2007-08-17	Customer Rating: 3/5
The Mount Errigal is a fine place-probably not too appealing from the outside and the rooms a little drab but the facilities and staff are excellent	report this review as inappropriate
From: Kirsty Mclean Submitted on 2007-03-28	Customer Rating: 4/5
booked four rooms online would have liked the rooms to have been on same floor	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-10-24	Customer Rating: 3/5
Very Nice Room, but noise from air conditioning unit or something ruined it. think room 513	report this review as inappropriate
From: Mary Doyle Submitted on 2006-09-03	Customer Rating: 4/5
outside of hotel could do with painting otherwise lovely.	report this review as inappropriate
From: Moira Doyle Submitted on 2006-07-24	Customer Rating: 4/5
Great accomodation, great restaurant, lovely staff, endless weddings and music throughthe night. Could not adjust temperature in bedrooms.	report this review as inappropriate
From: Lourein Saayman Submitted on 2008-04-01	Customer Rating: 4/5
From: Frank Lee Submitted on 2008-03-31	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-03-18	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2008-01-21	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2007-11-26	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2007-09-19	Customer Rating: 5/5
From: Fay Shaw Submitted on 2007-08-26	Customer Rating: 5/5
From: Ciara O'Reilly Submitted on 2007-08-23	Customer Rating: 2/5
From: carol dunican Submitted on 2006-09-04	Customer Rating: 5/5

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