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Hotel Isaacs Cork ***
48 Mac Curtain Street, Cork
go to hotel websitewww.isaacs.ie
rooms from € 60!
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Average satisfaction rating out of 5
for this property among customers
space space space
rating  4.2/5
based on 521 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: Pauline Fayne (Ireland)
Submitted on 20-Jan-2012 (English)
Customer Rating: 5/5
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comments Lovely room , very helpful and attentive staff . Central location. I look forward to staying there again ,
Hotel Response:

Thank you for your positive feedback on your recent stay with us and we hope to welcome you back again soon.

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From: james ferrell (United States)
Submitted on 14-Jan-2012 (English)
Customer Rating: 5/5
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comments I would like to say that my stay at Hotel Isaacs was a wonderful experience! The night staff went above and beyond to assist us and make us feel welcome and comfortable. Thank you for a great time . Jim Ferrell
Hotel Response:

Jim I am thrilled that you had such an enjoyable stay with us and have passed on your thanks to the night staff especially and we hope to welcome you back again soon

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From: Andrew Bresker (Ireland)
Submitted on 21-Dec-2011 (English)
Customer Rating: 2/5
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comments Reduced meal options for residents was disappointing. When everyone in the restaurant was eating a better menu it made me feel second class. Breakfast on day 2 - omlette - was very poor - very, very overcooked (like rubber) On arrival the temperature in the room was arctic. The radiator wa not turned on and the air cnditioning didn't work - didn't warm up the room when turned to 28 degrees.
Hotel Response:

Sorry about the radiator being turned off and maintenance are are now checking out the problem with the a/c unit in your room. Thank you for the feedback on the new value menu options for residents and these matters will be discussed with the kitchen and the restaurant team. I am also very sorry that our attempts to offer our guests extra value in your case made you feel "second class" that most certainly was not the intention when this package was introduced as part of our winter promotions.

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From: Paul Miley (Ireland)
Submitted on 11-Dec-2011 (English)
Customer Rating: 2/5
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comments Booked a two night stay with dinner,only to find that Issacs idea of dinner is a choice of two courses off a very limited special menu. Have stayed before and expected the same high quality menu, At the time of booking the two course menu was not made clear.
Hotel Response:

Thank you for the feedback on the new dining options available in Greenes restaurant this winter, I will investigate the issues you raised above and respond to you later on my findings. Meanwhile, I very much regret that as a valued repeat guest we did not meet with your expectations on your last visit.

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From: Tony Kiernan (United Kingdom)
Submitted on 10-Dec-2011 (English)
Customer Rating: 5/5
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From: Walter Peruzzi (Ireland)
Submitted on 10-Dec-2011 (English)
Customer Rating: 5/5
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comments Excellent room and service, I'll be back !
Hotel Response:

Thank you and we will be delighted to welcome you back again soon

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From: Alex Fleet (United Kingdom)
Submitted on 28-Nov-2011 (English)
Customer Rating: 5/5
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comments went well start to finish. Staff were helpful and kind. I would come again. Alex
Hotel Response:

Delighted that you had an enjoyable stay with us and hopefully we will see you again soon

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From: Mary Parry (United Kingdom)
Submitted on 27-Nov-2011 (English)
Customer Rating: 5/5
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comments Let's start at the beginning, where in Europe could you stay in the centre of a major City for £35 per person? Reception was really good, dealt with us warmly and efficiently, told us everything we needed to know for our stay and about the City and were really helpful throughout our stay. Taxi driver recommended the restaurant, Greens, and he was right because it was fantastic. Food was fabulous, the Chef is fantastic and as a resident you get a reduction on the set menu, you get to eat the best 3 course meal for around £20. I am very fussy about food and this is the best I've ever eaten. You're Chef is 'to die for', all dining room staff were friendly and efficient. First room we stayed in (we came back it was so good) was basic and noisy, but great for £70 for 2 people in a major City. The second room was fab and I don't believe you could better in the whole of Europe for the price. Breakfast was 10 euros and it was fab, best breakfast I've ever eaten and we've travelled. The lounge area at reception was lovely, relaxed and comfortable. My cousin in Ireland did not know the hotel but really liked it and will be using it regularly from now on. We'll definately be back. Thank you for a great stay, it was a positive part of our great Cork experience.
Hotel Response:

Thank you for all your compliments, all the team here are thrilled with your "Rave" review. We agree that the special residents menu on offer is superb quality, excellent value, and is also proving to be very popular with our guests too! We look forward to welcoming you and your family and friends back again on your next trip to Cork

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From: Virginia Costello (Ireland)
Submitted on 22-Nov-2011 (English)
Customer Rating: 4/5
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comments The accommodation at Isaac's is great. The €20.00 guest's menu for Green's Restaurant was a real win. The only complaint would be the noise in the morning of bins being dragged out - obviously to be collected. This has woken me up both times that I have stayed at Isaac's. We could request a room where this is not an issue or maybe the bins could be pulled out most of the way at night so that there is not so much noise in the morning?
Hotel Response:

Delighted that you enjoyed your visit and our special value menu on offer at the moment, we agree is both good quality & great value. The bin collection times were changed to suit the operator and not our business by that company but have since 1st Dec been changed back to pickup times after 10am, our thanks to our guests who advised us of their early wake up calls and apologies to everyone for all the inconvenience.

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From: Leslie Culliton (Ireland)
Submitted on 20-Nov-2011 (English)
Customer Rating: 5/5
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comments Very comfortable hotel with superb friendly staff. Great location only a short walk to city center. Breakfast was the only dissapointment with the hot food served on very cold plates, ruined the scrambled eggs!
Hotel Response:

Thank you, I am delighted that you enjoyed your stay with us and I will pass on the message about the cold plates to the breakfast chef!

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From: Steven Fryer (United Kingdom)
Submitted on 5-Nov-2011 (English)
Customer Rating: 5/5
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comments Thoroughly enjoyable stay, but disappointed on the Sunday night of our stay to return to the hotel at 11pm and find the bar closed.
Hotel Response:

Delighted you enjoyed your stay with us, I realise that Greenes Bar & Restaurant closing on Sundays may be a problem/inconvenience for some guests but the night porter could have served a drink to your party in the lobby on that evening if requested.I will suggest to him that he needs to be more proactive about offering this service, and thank you for advising me on your experience.

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From: robert shanks (Northern Ireland)
Submitted on 3-Nov-2011 (English)
Customer Rating: 4/5
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comments we had a very pleasant stay in the Issacs, we will use it again when working in the area.
Hotel Response:

Thank you for your kind remarks and we look forward to welcoming you back again soon.

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From: Sinead Ryan (Spain)
Submitted on 26-Oct-2011 (English)
Customer Rating: 4/5
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comments I really enjoyed my stay in the Isaacs hotel, the rooms were clean and the staff were very friendly and helpful! We had a beautiful view of the waterfall from our room! The lacation is perfect, in walking distance to all bars and restaurants! With such reasonable prices I will definitely be staying there the next time I visit Cork!
Hotel Response:

Thank you for the positive feedback on your visit, we too look forward to welcoming your and your friends back to Hotel Isaacs soon.

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From: dennis dolan (Ireland)
Submitted on 22-Oct-2011 (English)
Customer Rating: 5/5
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comments our second visit to hotel isaacs was lovely,a beautiful room and everything perfect,we will book for our third visit in december soon,we had stayed in cork several times before we found the hotel isaacs,but once we found it that became the hotel of choice for us.
Hotel Response:

On behalf of all the team at Hotel Isaacs Cork may I thank you for your complimentary review on our product and service, we are all absolutely thrilled with your glowing comment. We look forward to welcoming you back soon in December!

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From: kathleen thomas (United Kingdom)
Submitted on 10-Oct-2011 (English)
Customer Rating: 5/5
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comments Lovely hotel and restaurant, beautiful water feature. Rooms were s Lovely hotel and restaurant. Beautiful water feature. City centre, bus and train station all within 5-10 minutes walking distance. The staff were very helpful and friendly. Would definately stay there again.
Hotel Response:

Thank you we were delighted that you enjoyed everything about your recent stay with us and hope to welcome you back again soon

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From: Caroline Purcell (Ireland)
Submitted on 10-Oct-2011 (English)
Customer Rating: 5/5
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comments Great stay, staff were extremely friendly and helpful. Will stay again
Hotel Response:

Thank you very much for your compliments and we hope to welcome you back again soon

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From: vincent ryan (United Kingdom)
Submitted on 3-Oct-2011 (English)
Customer Rating: 4/5
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comments tended to be a little noisy on due to the street downstairs.
Hotel Response:

Unfortunately, our location is on one of the busiest access routes out of Cork city with noise at weekends from the busy street outside, we hope this did not mar too much the enjoyment of your recent stay with us.

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From: liam sionoid (Ireland)
Submitted on 1-Oct-2011 (English)
Customer Rating: 5/5
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comments Great value for money in a comfortable central location in a major city, with tranquil atmosphere.
Hotel Response:

Thank you for your succinct comments on your recent stay - which ticked all boxes! We look forward to welcoming you back again soon.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Sep-2011 (English)
Customer Rating: 5/5
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comments Very good value for money; centrally located conveniently for buses and trains and a wide choice of cafes and restuarants.Requested a quiet room for the weekend and was very pleased with choice.
Hotel Response:

Delighted to learn that you thoroughly enjoyed your recent stay with us and we hope to see you again soon.

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From: stephen sutton (United Kingdom)
Submitted on 25-Sep-2011 (English)
Customer Rating: 5/5
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comments we as a party cannot speak highly enough of hotel isaacs,staff were friendly and helpful our rooms excellent the breakfasts fantastic and the waterfall setting has to be seen to be believed.
Hotel Response:

Everyone on the team here is delighted that you all had an enjoyable stay with us and we hope to welcome you back again soon.

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From: Peter Kelly (United States)
Submitted on 23-Sep-2011 (English)
Customer Rating: 2/5
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comments The room was very nice, but the bathroom smelled like there was a mold/mildew problem.
Hotel Response:

Apologies for the musty odour in the bathroom, the hotel has plans to remedy this problem and I hope this did not impact too much on the enjoyment of your stay with us.

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From: MARIA PILAR FERNANDEZ REDONDO (Spain)
Submitted on 22-Sep-2011 (English)
Customer Rating: 5/5
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comments I'm a FAN of Isaac's Hotel in Cork. Great and helpful staff, incredible situation near the city Center, main shopping area, very comfortable rooms and unique atmosphere in the breakfast living room. My sister and myself have chosen the last 5 yeras this hotel to stay. Kind regards to the Isaac's Staff from Barcelona, Pilar and Isabel Fernandez
Hotel Response:

Mucho gracias. We look forward to welcoming you back again next year.

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From: James O'Hara (Germany)
Submitted on 19-Sep-2011 (English)
Customer Rating: 4/5
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comments We have stayed at Isaacs Cork a number of times and were quite pleased with all aspects of the service. Maybe the sound of the Waterfall takes getting used to.
Hotel Response:

As a valuable regular guest, we are delighted that you continue to enjoy your stay with us and we look forward to welcoming you back again and again. Thank you.

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From: Kenneth Evans (United Kingdom)
Submitted on 16-Sep-2011 (English)
Customer Rating: 3/5
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comments The bathroom was in need of refurbishment. Some dirty places not the fault of the cleaner but general wear and rear. It looked unsightly.
Hotel Response:

We acknowledge your constructive comments on the bathroom wear and tear and hope to implement the improvement plans we have to solve this problem in the near future.

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From: Sylvain Kerdreux (France)
Submitted on 11-Sep-2011 (French)
Customer Rating: 5/5
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comments très bon hôtel (chambre très spacieuse et de très bonne qualité) situé au centre de Cork (à 5min à pied de la rue commerçante). Personnel de l'hôtel très sympathique et très gentil. Bref un des meilleurs hôtels que j'ai pu faire en Irlande !
Hotel Response:

Merci beaucoup

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From: Martin Folan (Ireland)
Submitted on 11-Sep-2011 (English)
Customer Rating: 5/5
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comments We came to Hotel Isaacs to celebrate my wifes birthday and we had a great time. The staff were very friendly and on arrival our room was upgraded for no other reason than they had one available! We were also impressed with the style of the hotel entrance, with its cobble stones, industrial feel and waterfall. A lovely hotel and if we are in cork again I would definatly check them out.
Hotel Response:

Thank you for your complimentary review and we are delighted that you thoroughly enjoyed your recent stay with us and we hope to welcome you back again soon.

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From: Ann Ferreira (Ireland)
Submitted on 9-Sep-2011 (English)
Customer Rating: 4/5
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comments We had a pleasant welcome and were able to park our car within 100 yards of the hotel, having left our luggage with the receptionist. The Hotel is conveniently located for walking to the shops in St Patrick's Street. we actually walked as far as St Finn Barre's Cathedral and took in some of the recommended sights. We had a comfortable room, with tea and coffee provided. We ate our excellent breakfast watching the stream of water cascading over the rocks beside the hotel, an unusual feature in the middle of a town.
Hotel Response:

Thank you for your complimentary review of the hotel,its staff,facilities,& location which make it an ideal place to stay to explore Cork city. We look forward to welcoming you back again soon.

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From: BRIAN DAVIES (United Kingdom)
Submitted on 4-Sep-2011 (English)
Customer Rating: 3/5
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comments The bedroom was very nice, particularly liked the split level. However, the bathroom was very poor and badly in need of refurbishment. Breakfast service was good but the menu limited. Front desk staff very friendly.
Hotel Response:

Thank you for the feedback on your recent visit and we are delighted that overall you had an enjoyable stay with us, we hope to welcome you back again soon.

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From: chris Colquitt (Ireland)
Submitted on 30-Aug-2011 (English)
Customer Rating: 3/5
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comments We were disappointed with the standard of the room, the bedroom was clean and the decor OK. TV channels a bit limited you would normally expect movies and Internet/ Wifi. The bathroom was very disappointing, it was old and worn looking, poorly maintained as there was mould all around the bath and the grouting was brown in several places. As this was a deluxe double I would have expected a higher standard and have had better rooms at other hotels for less money. We would be reluctant to return unless we could be assured of a better quality room .
Hotel Response:

With the arrival of digital tv in Ireland recently we are in the process of upgrading our television system piped throughout the property. After inspection please accept our apologies on the the bathroom grouting which has since been deep cleaned by maintenance and we regret that our superior room facilites did not meet your expectations.

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From: Eileen Foley (Ireland)
Submitted on 30-Aug-2011 (English)
Customer Rating: 5/5
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comments Very pleased with the Hotel. Wonderful old worldly charm and friendly staff. Very high standard of hygiene. The hotel is in a great location and I would happily stay there again.
Hotel Response:

Thank you very much for all your compliments on your recent stay with us and we hope to welcome you back again soon

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From: Mark Pucci (United States)
Submitted on 26-Aug-2011 (English)
Customer Rating: 4/5
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comments Comfortable,reasonably priced room. The street noise was minimal. We were very happy with the restaurant Greenes and the staff was very helpful in steering us to the local sights. We would strongly consider staying there again on our next trip to Cork. One thing Isaacs should offer is free wifi. I had to go down the street to a pub to get it free while Isaacs charges for it. In this day every good hotel offers free wifi.
Hotel Response:

Thank you for your comprehensive review and our apologies that we were out of complimentary wi-fi vouchers during your recent stay at the hotel. We hope to see you again on your next visit to Cork,

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From: Claude Dutoit (France)
Submitted on 26-Aug-2011 (English)
Customer Rating: 5/5
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comments WE PAID APPROX. 70 EUROS - FOR THAT PRICE DON'T HESITATE - PERFECT HOTEL WITH PERFECT SITUATION
Hotel Response:

Thank you we are very happy that you had a pleasant stay with us and would love to welcome you back should you return to holiday in Ireland.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Aug-2011 (English)
Customer Rating: 5/5
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comments We had a very nice stay in Isaacs. Staff very friendly and helpfull. Very convenient to Railway Station and town centre. Would return no problem.
Hotel Response:

Thank you for your wonderful review, we are looking forward to welcoming you back again soon

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From: Peter Paul Hannon (Ireland)
Submitted on 18-Aug-2011 (English)
Customer Rating: 5/5
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comments quirky and interesting hotel with warm welcome and very helpful staff. Bar and restaurant were excellent expecially Greenes - the food was delicious!! Ideal for walkers to explore this lovely City.
Hotel Response:

Thank you for your compliments and we are delighted that you had a wonderful holiday in Cork - our beautifuly city by the Lee

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From: helen bryan (United Kingdom)
Submitted on 14-Aug-2011 (English)
Customer Rating: 4/5
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comments beautiful hotel very friendly reception staff...........
Hotel Response:

Thank you

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From: philippe papin (France)
Submitted on 12-Aug-2011 (French)
Customer Rating: 5/5
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comments très bien situé, confortable, beau cadre, calme, vraiment impeccable, petit bémol : le wifi payant
Hotel Response:

Merci beaucoup.

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From: James O'Brien (United Kingdom)
Submitted on 29-Jul-2011 (English)
Customer Rating: 3/5
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comments The bedroom and bathroom were a little dated (gap under bathroom door was unique). The service was excellent and the staff were very friendly and helpful. The food was lovely - we enjoyed freshly cooked breakfast and served at the table (no self service for main courses and tea/coffee - such a treat) We had dinner in the restaurant and it was lovely. Apart from the old fashioned and "tired" bedroom, would definitely stay again. We had a quiet room at the side of the hotel - the front of the hotel is on a main road - it may have been noisy !!
Hotel Response:

Thank you for your detailed review of the property and we are thrilled that you enjoyed your stay with us so much and hope to welcome you back again on your next visit to Cork.

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From: Niina Halsio (Spain)
Submitted on 26-Jul-2011 (English)
Customer Rating: 5/5
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comments Lovely hotel, very good situation in city. Good service, thank´s to all your staff.
Hotel Response:

We are delighted that you had a wonderful holiday in Cork and I have passed on your compliments on good service to all the staff. Perhaps we will be able to welcome you back again on your next visit to Ireland.

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From: Brian forde (Ireland)
Submitted on 25-Jul-2011 (English)
Customer Rating: 4/5
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comments The room was very tidy and clean. The hotel itself is located just two minutes from the city centre. Staff was very helpful and welcoming; the staff was also able to give us good information on clubs and restaurants. Overall a very enjoyable stay.
Hotel Response:

I am delighted that you thoroughly enjoyed your recent stay with us and that the staff's customer service and recommendation on places to eat etc met with your approval, we look forward to seeing you back again here soon.

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From: paul rothwell (United Kingdom)
Submitted on 22-Jul-2011 (English)
Customer Rating: 4/5
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comments our room 206 was a little shabby easily fixed curtain tags on rail wash the nets very pleasent staff,good central location
Hotel Response:

Thank you for the feedback on your stay with us, I am delighted that overall you enjoyed your visit and we have attended to the curtain issues you raised which I am grateful to you for bringing them to my attention.

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From: Jill Smalling (United States)
Submitted on 16-Jul-2011 (English)
Customer Rating: 4/5
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From: Paul Boarder (United Kingdom)
Submitted on 11-Jul-2011 (English)
Customer Rating: 4/5
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comments very large room light and airy. Bathroom in relation to room small with awkward door way. Once we worked out the shower found it great with plenty of power. Overall a good stay and will use the hotel when next in Cork. Not any fault of the hotels there were some noisy guests up all night.
Hotel Response:

Sorry the tooing and froing of the guests all night interrupted your sleep, I have requested the night staff to be more vigilant in keeping people as quiet as possible in the early hours of the morning while other are asleep! We hope to welcome you back on your next visit to Cork.

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From: regan hutchins (Ireland)
Submitted on 3-Jul-2011 (English)
Customer Rating: 5/5
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comments I always enjoy staying at Hotel Isaacs when I visit Cork. It's an ideal small hotel - comfortable, very friendly, reasonably priced and clean. Not only am I very happy to stay there but I always recommend others to.
Hotel Response:

Thank you for your complimentary feedback, we will be delighted to continue to welcome you and your friends back on all your visits to Cork

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From: aidan dolan (Ireland)
Submitted on 27-Jun-2011 (English)
Customer Rating: 4/5
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From: Billy Mc Elroy (Northern Ireland)
Submitted on 24-Jun-2011 (English)
Customer Rating: 4/5
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comments Very enjoyable and the food was outstanding
Hotel Response:

Thank you we are delighted that you enjoyed your stay with us and have passed your compliments on to the chef and his team in the kitchen. We hope to welcome you back again soon

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From: Joseph Scanlon (Ireland)
Submitted on 22-Jun-2011 (English)
Customer Rating: 5/5
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comments Nice clean room, friendly service and great value. What more would you need?!
Hotel Response:

Thank you for your complimentary feedback on your recent visit to us, we hope to welcome you back again soon

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From: lee wilbur (Germany)
Submitted on 19-Jun-2011 (English)
Customer Rating: 3/5
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comments Would have been a 5 but we were disappointed in the service personnel in Green's; very unfriendly, impersonal, and accommodating. Front desk staff were great as was housekeeping.
Hotel Response:

Sorry that Greenes restaurant service brigade let the rest of us down by their unfriendliness, your comments have been passed on to our new Restaurant Manager to implement improvements at once.

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From: CAROL ABBOTT (United Kingdom)
Submitted on 16-Jun-2011 (English)
Customer Rating: 5/5
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comments It was a really good stay.The traffic noise was a bittoo much in our first room ,but we were transferred to another room immediately.No noise. Brilliant. the Green's restaurant was really good as well.
Hotel Response:

Thank you and we are delighted that everything was satisfactory and that you enjoyed your meal in Greenes Restaurant

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From: gareth jones (United Kingdom)
Submitted on 14-Jun-2011 (English)
Customer Rating: 4/5
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comments Great location, comfortable and clean room, obliging staff and excellent value for money (online booking). Restaurant menu looks very good but unfortunately I had not the opportunity to sample.
Hotel Response:

Delighted that you enjoyed your stay with us, Greenes Restaurant is a definite must to sample our fine cuisine on your next visit to us.

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From: Ross Graham (Northern Ireland)
Submitted on 9-Jun-2011 (English)
Customer Rating: 5/5
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comments Our stay at Hotel Isaacs Cork was an absolute pleasure - the hotel has real character, a wonderful restaurant and great staff.
Hotel Response:

Thank you very much for your complimentary comments on the property, staff and service of this hotel, we hope to see you back again soon.

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From: Mark Real (Ireland)
Submitted on 29-May-2011 (English)
Customer Rating: 5/5
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comments It was a genuine pleasure to find a hotel of such character within 5 minutes walk of Patrick St. The staff were friendly and efficient, and the delicious breakfast was served within sight of a waterfall!
Hotel Response:

Delighted that you enjoyed your stay with us and we have passed on your comments to all the team and agree that the waterfall provides a relaxing backdrop for breakfast, the start of a hectic day

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-May-2011 (English)
Customer Rating: 5/5
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comments Excellent everything!!! Staff very friendly and help full, rooms immaculate, and the food downstairs was really 5 star quality. We would stay here again 100%. Well done isaacs!!!!
Hotel Response:

Thank you very much and we hope to see you soon again

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From: Shannon McCarthy (United States)
Submitted on 28-May-2011 (English)
Customer Rating: 4/5
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comments Staff were very friendly and helpful. Rooml was comfortable and clean. I would definitely stay here again.
Hotel Response:

Thank you for your complimentary review and I look forward to welcoming yuo back again soon

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From: Tim Lacey (United Kingdom)
Submitted on 28-Apr-2011 (English)
Customer Rating: 3/5
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From: aileen broe (Ireland)
Submitted on 24-Apr-2011 (English)
Customer Rating: 5/5
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comments had a lovely time,will be back soon
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From: Bettina Matt (Germany)
Submitted on 23-Apr-2011 (German)
Customer Rating: 3/5
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comments This stay (one night) was ok - we came back a few days later ....
Hotel Response:

Delighted that you enjoyed both of your visits to our hotel on your recent trip to Ireland

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From: renske tuil nantje kleve (Ireland)
Submitted on 20-Apr-2011 (English)
Customer Rating: 5/5
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comments My wife and her girlfriend don't have any negative comments. They we're very enthusiastic about the staying in your hotel. The hope to visit Cork once more. If that take's place they surely will make a new reservation in Hotel Isaacs.
Hotel Response:

Thank you we are delighted that they enjoyed their stay with us and look forward to welcoming them back again soon

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From: audrey mc mahon (Ireland)
Submitted on 18-Apr-2011 (English)
Customer Rating: 4/5
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comments nice hotel quite and centrel to the city, nice for a family or a quite weekend away
Hotel Response:

Thank you for your review, we hope to welcome you back again soon

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From: tina howardhegarty (United Kingdom)
Submitted on 17-Apr-2011 (English)
Customer Rating: 5/5
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comments The hotel was much more than I was expecting. Lovely rooms, excellent staff & great restaurant. Thank you so much
Hotel Response:

Delighted that you enjoyed your stay with us and that all our facilities and service exceeded your expectations. We hope to welcome you back again soon

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From: Laure HERSANT (Ireland)
Submitted on 14-Apr-2011 (English)
Customer Rating: 3/5
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comments It was a great moment, but the room 210 o maybe 209, I don't really remember, smelt cigarets. It was very disturbing.
Hotel Response:

Apologies for the smell of cigarettes in a non smoker's bedroom.

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From: Tim Hintze (Austria)
Submitted on 6-Apr-2011 (English)
Customer Rating: 4/5
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From: Pablo Maroto (Spain)
Submitted on 1-Apr-2011 (English)
Customer Rating: 4/5
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From: Patrick OSullivan (United Kingdom)
Submitted on 31-Mar-2011 (English)
Customer Rating: 5/5
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comments Very enjoyable experience. The rooms were clean and serviced daily. Reception staff (esp Grainne) and night staff were very helpful and professional. Overall, Isaacs provided everything I needed so I'll stay there again when in Cork.
Hotel Response:

Grainne is delighted with your compliments and we thank you for taking the time to give us such positive feedback on your visit to Cork and hope to see you again soon

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From: Giles O'Shea (United Kingdom)
Submitted on 30-Mar-2011 (English)
Customer Rating: 4/5
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comments Very friendly and helpful staff, good location and great breakfast. Only point was the room could have done with a bit updating, but other than that we had a lovely time. Thanks
Hotel Response:

We are glad that overall you had an enjoyable stay with us and thank you for your constructive comments.

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From: Christine Woodall (United Kingdom)
Submitted on 28-Mar-2011 (English)
Customer Rating: 4/5
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comments Very friendly reception staff.. excellent value for money and convenient for town centre
Hotel Response:

Our receptionists are delighted with your compliments and thank you for taking the time to give us feedback on your recent visit

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From: "Hotel Guest, details on file." (Germany)
Submitted on 28-Mar-2011 (German)
Customer Rating: 4/5
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comments alles super für 3 Sterne
Hotel Response:

Vielen danke

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From: Philip Carter (United Kingdom)
Submitted on 28-Mar-2011 (English)
Customer Rating: 5/5
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comments A great atay, rooms spacious and comfortable, location a 5 mins walk to shops. Breakfast a masterpiece, will be staying again.
Hotel Response:

Delighted that you had such a wonderful time with us, delighted that breakfast especially was such a treat, and we hope to see you again soon.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Mar-2011 (English)
Customer Rating: 5/5
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comments Our third visit to Cork, and third stay at Isaacs. Fantastic hotel, fantastic central location, and fantastic service. Clean, spacious well furnished rooms & Can't wait to visit again!
Hotel Response:

We are thrilled to receive glowing compliments from a returning guest, we will try to keep up our high standards of service and facilities and we look forward to welcoming you back again soon.

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From: Heather Roberts (United Kingdom)
Submitted on 26-Mar-2011 (English)
Customer Rating: 5/5
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comments Brilliant hotel, couldn't fault a single thing. Room was smashing & well maintained, hotel staff very friendly & helpful, breakfast very good & hotel location was ideal, we will definitely be back
Hotel Response:

Thank you very much for the review of your visit to Hotel Isaacs Cork,especially the compliments for the staff, we are all delighted that you had such an enjoyable time with us and look forward to welcoming you back again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Mar-2011 (English)
Customer Rating: 4/5
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comments The room was pristine, the front desk were friendly, welcoming and very helpful and the location was ideal, smack bang in the thick of it all.
Hotel Response:

Thank you for your succinct review and we are delighted that you enjoyed yourselves and hope to see you all again soon.

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From: Samantha Smith (United Kingdom)
Submitted on 21-Mar-2011 (English)
Customer Rating: 3/5
.
comments good breakfast,room reasonable but bathroom badly in need of refurbishment
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 19-Mar-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Mar-2011 (English)
Customer Rating: 4/5
.
comments friendly staff and clean rooms.
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From: John Byron (Ireland)
Submitted on 17-Mar-2011 (English)
Customer Rating: 4/5
.
comments We found our stay at Isaacs to be most enjoyable. Quick check in and a very pleasant room with an exceptionally comfortable bed. The brekfast was very good. The only downside was that I was charged for breakfast after check-out and the breekfast was included in our room rate. I have since received a refund.
Hotel Response:

Thank you for advising me of the breakfast overcharge which was later refunded to you, our sincere apologies for the inconvenience, and I am pleased that otherwise you enjoyed your stay with us, we hope to see you again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Mar-2011 (English)
Customer Rating: 2/5
.
comments The light in my room wasn't working when I arrived. The lift was also out of servise so I had to make a couple of trips up and down 3 flights of stairs. The description online said there was cable television but there were only 3 channels and they were fuzzy. I also woke up to find that there wasn't a hairdryer, which was also promised online. The staff were very helpful but altogether I was disappointed.
Hotel Response:

Unfortunately we were painting lift lobbies on the occasion of your stay and I am sorry reception did not allocate you a lower floor room, thank you for advising us that the tv system was faulty and apologies about this service during your visit, the hairdryer, tea/coffee tray etc. are located in drawers.

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From: Pamela McGenity (United Kingdom)
Submitted on 13-Mar-2011 (English)
Customer Rating: 4/5
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comments Location, hotel appearance, luggage store all very good/excellent. Very pleased with the room and the facilities available met our expectations as did the cleanliness of the hotel. Some aspects could do with updating (the bathroom, tea-making equipment and tv) but this did not detract from the experience. The hotel was a bit noisy late at night but this is to be expected with such a central and handy location. Overall we were very pleased with the hotel and enjoyed our stay. Many thanks.
Hotel Response:

Thank you for your detailed review of the property and its facilities and we are delighted that you enjoyed your stay with us and also your visit to Cork city. We hope to see you again soon

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From: Lara Naranjo perez (Spain)
Submitted on 11-Mar-2011 (English)
Customer Rating: 4/5
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comments Nice hotel, located in the city center (5 minutes walk to St Patric Street and to the bus station) very well communicated. Confortable bed. Only one handicap last day I discover that the hairdryer was inside the desk!
Hotel Response:

Delighted you enjoyed your recent visit to Cork and stay with us, sorry some of the bedroom amenities eg:hairdryer, tea/coffee tray etc are hidden in drawers under the vanity table & tv unit in our rooms and apartments.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Mar-2011 (English)
Customer Rating: 5/5
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comments Great value for money. Good quality breakfast with lots of choice. Comfortable room in a central location.
Hotel Response:

Thank you for your review, we are delighted that you had an enjoyable stay with us and hope to see you again soon

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From: Reiner Schmitz (Ireland)
Submitted on 9-Mar-2011 (English)
Customer Rating: 5/5
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comments Very nice, comfortable and value-for-money hotel in the city of Cork.
Hotel Response:

Thank you.

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From: Janette Birch (United Kingdom)
Submitted on 7-Mar-2011 (English)
Customer Rating: 4/5
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comments The hotel itself is very quaint and the waterfall outside is lovely. The interior is a little dated however the overall ambience was comfortable. The breakfast was hearty and the staff friendly and helpful. The only complaint was that we were at the front of the hotel on the main road and it was very noisy when trying to sleep.
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From: Rodney Forester (United Kingdom)
Submitted on 4-Mar-2011 (English)
Customer Rating: 5/5
.
comments a quality hotel comfortable and clean. Staff friendly and helpful
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Mar-2011 (English)
Customer Rating: 4/5
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comments I enjoyed my stay at Isaacs, great location, very nice staff and I enjoyed my breakfast. Good value for money.
Hotel Response:

Delighted you enjoyed your stay and we hope to see you again soon

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From: Patricia Brady (Ireland)
Submitted on 28-Feb-2011 (English)
Customer Rating: 4/5
.
comments i found the staff to be very helpful . The room was very well furnished with everything that I needed for the night I stayed. The only drawback I saw was the fact that there were no parking facilities on site. However, directions to the parking area were concise.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Feb-2011 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Feb-2011 (English)
Customer Rating: 2/5
.
comments The hotel is situated in a great location but could do with a lick of paint and overall touch-up. Great value though.
Hotel Response:

Maintenance is currently repainting bedrooms sorry the room you were allocated had not been spruced up prior to your arrival

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From: Sharon Vincent (United Kingdom)
Submitted on 21-Feb-2011 (English)
Customer Rating: 5/5
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comments This is the second time we have stayed at Isaacs and we were very happy with our room. We would stay again without any hesitation as it is central for everything we want and is excellent value.
Hotel Response:

Thank you and we are delighted that we continue to fill all your needs on a visit to Cork. We hope to see you again soon

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From: Marie O' Leary (Ireland)
Submitted on 21-Feb-2011 (English)
Customer Rating: 5/5
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comments loved the hotel, very clean, friendly staff and also very central. Will definitely be coming back again
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Feb-2011 (English)
Customer Rating: 5/5
.
comments The room was lovely and had fabulous curtains which blocked out any light from outside which I love. I noticed that the room had sockets for both EU and US plug types which I thought was very useful for foreign visitors. Dinner and breakfast were wonderful and overall we had a great value stay in a great location in Cork.
Hotel Response:

Delighted you enjoyed the bedroom amenities, including highlighting the electrical sockets in our exec wing, and that the other facilities in the property exceeded your expectations, we hope to see you again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Feb-2011 (English)
Customer Rating: 5/5
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comments We have stayed many times at Hotel Isaac's and we have always enjoyed our stay. For the consistency in hospitality it has never failed to live up to expectations Friendly staff combined in agreeable surroundings along with comfortable accomodation make for an overall very pleasant soujourn Thank you Isaac's. Keep up the this formula
Hotel Response:

We are all delighted with your complimentary review and we will continue to offer all our guests a "Cead Mile Failte", we hope to see you back again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Feb-2011 (English)
Customer Rating: 4/5
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comments Staff were very friendly and helpful. Breakfast was delightful, looking out at the waterfall is amazing, wonderful experience at a good price.
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From: Steven Mc Donald (Ireland)
Submitted on 9-Feb-2011 (English)
Customer Rating: 3/5
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comments I had a bit of a sleepless stay at the Hotel Isaacs Cork for a number of reasons. I was in a room to the front of the hotel, which allowed all of the noise from the street to penetrate into the room, and I also had a humming noise from what seemed to sound like a kitchen vent. I was staying in room 110 and although the room was nice and spacious, the decor does need some updating. Over all the atmosphere in the hotel lobby and restaurant is very nice, and I also found the staff to be very friendly and helpful. I guess they can not tell the street to stay quiet.
Hotel Response:

Unfortunately as you have identified we cannot control the external street noises but I will check inot the source of the humming noise from the restaurant underneath to see if I can eliminate same. Glad otherwise you enjoyed your stay.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Feb-2011 (English)
Customer Rating: 5/5
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comments Very nice stay, excellent value and great location! I love the waterfall and the lounge is very cosy
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From: niamh cullen o reilly (Ireland)
Submitted on 7-Feb-2011 (English)
Customer Rating: 5/5
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comments Issacs is fantastic value for money, the rooms are warm, clean and very comfortable.The staff are friendly and helpful.I would highly recommend Issacs to anyone, we gave my Parents a gift of a nights stay in December and they loved it too. Its minutes walk from city centre and the opera house.The everyman is across the road, it is surrounded by nice pubs and shop ammenities. Greenes restaurant is fabulous.I couldnt recommend it high enough, thouroughly enjoyed all of our stays.
Hotel Response:

Thank you for your very complimentary review on the hotel and all its facilities including the recommendation of other premises and entertainment venues locally, we hope to see you again soon on a return visit to Cork.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Feb-2011 (English)
Customer Rating: 2/5
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comments If you really want to sleep at night get a room on the top floor because me and my fiancee could'nt sleep with the room directly above us making so much noise with creeking floor joists and talking we had to ring reception twice for them to stop and we eventually did get to sleep, but on a good note the staff were friendly and the food in the restaurant was exceptional.
Hotel Response:

Thanks for advising us about the loose floorboards in the room above room 206 we will try to eliminate this problem to ensure our guests enjoy a good nights sleep. Delighted that everything else was to your satisfaction.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2-Feb-2011 (English)
Customer Rating: 5/5
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comments Our stay was first class, nothing was too much trouble, staff very pleasant and helpful, would certainly recommend Hotel Isaacs Cork to others. thank you
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From: Noel Newton (United Kingdom)
Submitted on 1-Feb-2011 (English)
Customer Rating: 4/5
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comments We enoyed our stay at the Isaac's Hotel. The Hotel situation was excellent for our needs and the room (104) was large and comfortable. It was a bit cold throughout the day but the staff helped to boost the central heating for us after we commented on the room temperature. The breakfasts were excellent and overall the Hotel was good and we would have no hesitation staying at Isaac's again in the future.
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From: DONNA GRAHAM (United Kingdom)
Submitted on 1-Feb-2011 (English)
Customer Rating: 4/5
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comments FRIENDLY STAFF, LARGE CLEAN ROOMS. IDEAL CENTRAL LOCATION WOULD RECOMEND TO FRIENDS.
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From: Gillian Taylor (Ireland)
Submitted on 31-Jan-2011 (English)
Customer Rating: 4/5
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comments Great location for a great price
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jan-2011 (English)
Customer Rating: 5/5
.
comments The staff were friendly and courtious. I'm a repeaet customer and will use the hotal again.
Hotel Response:

Thank you and we look forward to welcoming you back again

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From: Sara Renedo (Spain)
Submitted on 25-Jan-2011 (English)
Customer Rating: 4/5
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comments Issacs is a very nice hotel, it would be perfect if the breakfast were included, but anyway, the location, cleaniness, rooms...were better than I have expected for a Hotel this age.
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From: "Hotel Guest, details on file." (Austria)
Submitted on 25-Jan-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Jan-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 21-Jan-2011 (English)
Customer Rating: 4/5
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From: Katherine Mooney (Canada)
Submitted on 21-Jan-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 15-Jan-2011 (English)
Customer Rating: 5/5
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From: Rebecca Burns (United Kingdom)
Submitted on 14-Jan-2011 (English)
Customer Rating: 2/5
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comments It was a bit dirty (hairs in the bath etc.) and I was woken up by noises in the night coming from above - I think it was the lift.
Hotel Response:

Sorry about the hairs in the bath, the accommodation staff have been asked to be more careful in future and thank you for bringing the matter to my attention.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Jan-2011 (English)
Customer Rating: 0/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 9-Jan-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Jan-2011 (English)
Customer Rating: 4/5
.
comments good location staff were excellent. night porter extremely helpful.
Hotel Response:

Thank you for your kind compliments which have been passed on to Pat who is delighted!

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Jan-2011 (English)
Customer Rating: 4/5
.
comments Staff were very helpful even after I booked the wrong night!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Jan-2011 (English)
Customer Rating: 5/5
.
comments great location, friendly staff, will use again!
Hotel Response:

Thank you for your review

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Dec-2010 (English)
Customer Rating: 4/5
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comments Very good location. I had booked the internet room rate only. On the night we stayed we enquired on getting breakfast serverd to the room the following morning and the lady on reception said no they didnt do room service. I went down for breakfast in the morning and asked could I bring 2 Irish breakfasts to the room and the very nice lady in the restaurant was surprised we were told they dont do room service as they do. So we got our breakfast in bed, served to the room. Otherwise no complaints at all
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From: Mary Ahern (United Kingdom)
Submitted on 27-Dec-2010 (English)
Customer Rating: 2/5
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comments I stayed in room 209 and I may as well have shared the room with 210 as the walls were so thin between us. My first night he/she snored and the second night he shared his phone call with me at 3 am.The bathroom was a huge health and safety issue as I have bad eye sight the steps in and out of the bathroom and shower were lethal.Due to the bad weather I had to return to Scotland a day earlier than planned,it would have been a nice gesture to be given a voucher for your hotel or restaurant as a refund.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Dec-2010 (English)
Customer Rating: 3/5
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comments Using the over 55 special deal made this an excellent value overnight stay in the heart of Cork city. Breakfast was perfect - great food in a beautiful setting, overlooking the waterfall. The overnight parking facility took the hassle out of finding parking space at a reasonable rate. The room was comfortable and perfectly adequate although the shower while functional would benefit from updating in terms of efficiency and appearance. Staff were friendly and efficient. I would certainly use Hotel Isaacs again at these rates and would recommend it to friends. Thanks you a lovely stay.
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From: Pauline ORiordan (Ireland)
Submitted on 25-Dec-2010 (English)
Customer Rating: 4/5
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comments Arrived in Isaac hotel on the 17th for two night but due to the extreme weather I stayed another 4 nights. The hotel was great - clean, nice staff, and the room was big. The reason I gave a 4 of of 5 rating was; tv reception and amount of stations wasn't great and breakfast was finish at 10am - a bit early for me. At saying that the one time I did have breakfast I was very satisfied. All in all, an enjoyable stay and I would use this hotel again when I am visiting Cork again. Pauline and Cailin ORiordan
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Dec-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Dec-2010 (English)
Customer Rating: 4/5
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comments I would definately stay at Hotel Isaacs again.
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From: Inmaculada PérezRuiz (Ireland)
Submitted on 17-Dec-2010 (Spanish)
Customer Rating: 5/5
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comments Un hotel muy bien situado y muy agradable. Silencioso y las habitaciones muy bonitas. El trato muy agradble por parte de todo el personal. muy recomendable
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Dec-2010 (English)
Customer Rating: 4/5
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comments Good value.
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From: Daniel McCarthy (Ireland)
Submitted on 14-Dec-2010 (English)
Customer Rating: 4/5
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comments The Room was much nicer than expect, i had read mixed reviews about the hotel and have to say that people expect too much for what there paying.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Dec-2010 (English)
Customer Rating: 3/5
.
comments I stayed in room 308. The staff were excellent and the room was fine. However the sound proofing between the other rooms was absolutely appalling and therefore the quiet enjoyment I was entitled to was greatly disturbed. On foot of that I'm afraid I will probably not use your hotel again which is a pity because other than that it was excellent.
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From: Claudio Guastavino (Ireland)
Submitted on 14-Dec-2010 (English)
Customer Rating: 4/5
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comments It has been a very positive experience, i would like to quote that the staff at the reception desk was always friendly and competent, we´ll be book again the next time we´ll be in Cork.
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From: "Hotel Guest, details on file." (France)
Submitted on 13-Dec-2010 (English)
Customer Rating: 4/5
.
comments Good location, pretty setting and great online price.
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From: James Meaney (Ireland)
Submitted on 13-Dec-2010 (English)
Customer Rating: 3/5
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comments I found the room lovely and the setting for the hotel especially the breakfast area very nice. The staff were accomadating but for some reason most avoided eye contact.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Dec-2010 (English)
Customer Rating: 5/5
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comments I was in room 110 and the stairs in it makes it!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Dec-2010 (English)
Customer Rating: 4/5
.
comments great breakfeast,parkin was bit awkard do
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From: Fintan Battles (Ireland)
Submitted on 7-Dec-2010 (English)
Customer Rating: 4/5
.
comments The girl who checked us in at reception, and also the following day could have shown a lot more friendliness to me on our arrival. I found her uninviting and came across that she would have preferred to have been anywhere else in the world but behind that reception.
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From: John Downey (Ireland)
Submitted on 6-Dec-2010 (English)
Customer Rating: 3/5
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comments Lovely Breakfast
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Dec-2010 (English)
Customer Rating: 5/5
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comments Excellent hotel. Great service and I loved my room. Was big and spacious. Loved the waterfall outside. Will definitely come back here to stay next time I visit Cork.
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From: brenda sullivano shea (Ireland)
Submitted on 5-Dec-2010 (English)
Customer Rating: 4/5
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comments very nice-- the upstairs staff were so friendly and nice
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 5-Dec-2010 (English)
Customer Rating: 4/5
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From: rita condon (Ireland)
Submitted on 3-Dec-2010 (English)
Customer Rating: 4/5
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comments I found my stay in Isaacs very enjoyable. It was very good value in a hotel so close to city centre. The staff were friendly and breakfast was very good. The room was very spacious. The only fault I had was the tv was not facing bed so you couldnt watch from bed.
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From: John Attwood (United Kingdom)
Submitted on 3-Dec-2010 (English)
Customer Rating: 5/5
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comments Visitors to the Isaccs Cork hotel will find very helpful staff with the hotel rooms being of exceptional size and cleanliness throughout. The hotel is situated in an ideal place to explore the city of Cork which is a short walk away. The City centre itself is within a very short walk
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From: Henning Köpp (Germany)
Submitted on 1-Dec-2010 (German)
Customer Rating: 4/5
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From: Heidi Blackwell (United States)
Submitted on 30-Nov-2010 (English)
Customer Rating: 4/5
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comments Great location, beautiful courtyard, friendly and helpful staff.
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From: pete cummins (United Kingdom)
Submitted on 30-Nov-2010 (English)
Customer Rating: 5/5
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comments Welcoming hotel with friendly staff and nice peaceful atmosphere. Good standard of service in a beautiful setting.
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From: Richard Daly (Ireland)
Submitted on 29-Nov-2010 (English)
Customer Rating: 4/5
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comments Very nice room, 207, only one small complaint and that was it was noisy as it was above the restaurant and people smoking made some noise and also the unloading of bottles next morning but I'd recommend your hotel strongly but not that room.
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From: Whyte Diane (Ireland)
Submitted on 28-Nov-2010 (English)
Customer Rating: 4/5
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comments Had a great time, Only regret is not having booked restaurant in advance as it was booked out and we have received great reviews on it
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Nov-2010 (English)
Customer Rating: 2/5
.
comments Welcome good. Room large. Beds excellent. Bathroom could do with refreshing coat of paint around door, ceiling and cracked tile on floor. Breakfast was very well presented but did not taste good at all, ausages, eggs and black pudding in particular.
Hotel Response:

Thank you for your constructive review of the hotel, outlining the maintenance problems with Room 101 which will now be addressed as will the "tasteless" breakfast ingredients.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Nov-2010 (English)
Customer Rating: 3/5
.
comments Stay was satisfactory. Only commment was that the TV did not have all the channels available as was illustrated in the information in the room. Room was clean and comfortable. Fulfilled expectations
Hotel Response:

Thank you for your complimentary review and we have checked into the tv channel problem you experienced and thank you for bringing that matter to my attention

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From: Noel Walsh (Ireland)
Submitted on 22-Nov-2010 (English)
Customer Rating: 4/5
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comments I was very impressed with Issacs. The room was neat clean and tidy as were the staff !
Hotel Response:

Thank you for your complimentary comments and we are glad you enjoyed your recent stay with us.

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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 21-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Nov-2010 (English)
Customer Rating: 3/5
.
comments It was a grand stay, nothing exceptional, but comfortable all the same. I got over charged however, even after it had been an internet booking and there's no real opportunity for the outstanding payments to be miscalculated surely.. but it worked out being €10 over the expected outstanding balance. Pending refund.
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From: Cathy Dalton (Ireland)
Submitted on 19-Nov-2010 (English)
Customer Rating: 2/5
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comments Have previously been very happy when I stayed, but was in 301, with glass block leaking light from corridor, so I couldn't sleep.
Hotel Response:

Sorry you were disappointed on last visit we have noted your preference on your client file for Non Glass Block Room for future visits.

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From: Vicki Baird (Australia)
Submitted on 18-Nov-2010 (English)
Customer Rating: 3/5
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comments Good location, great restaurant,room comfortable. Bathroom needs attention
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 18-Nov-2010 (English)
Customer Rating: 3/5
.
comments Tons of character, massive room and great food, but a little on the noisy side if you have a room that looks onto the main road. Stay here, but bring earplugs.
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From: Ruben Dominguez (Mexico)
Submitted on 17-Nov-2010 (English)
Customer Rating: 5/5
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comments Everything was perfect, the room, the breakfast. Thanks for all and good luck in the future.
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From: Kathryn Henderson (United States)
Submitted on 17-Nov-2010 (English)
Customer Rating: 2/5
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comments We were kept awake until 1 am listening to extremely loud music coming from below our room. It was a live band playing. We had to get up that morning at 5 in order to catch our plane home and had hoped for a decent night sleep. Also, bathroom was moldy.
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From: "Hotel Guest, details on file." (United States)
Submitted on 16-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Sweden)
Submitted on 16-Nov-2010 (Swedish)
Customer Rating: 5/5
.
comments Mycket bra hotell med trevlig o hjälpsam personal Bra läge
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From: norm power (Ireland)
Submitted on 11-Nov-2010 (English)
Customer Rating: 5/5
.
comments the staff were very helpfull and very friendly, the rooms were nice and well taken care of, we really enjoyed our stay and look forward to staying again
Hotel Response:

Thank you for your complimentary review and we too hope to welcome you back again soon

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From: Zigor Cavero (Spain)
Submitted on 8-Nov-2010 (English)
Customer Rating: 4/5
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From: Keith Hatton (United Kingdom)
Submitted on 8-Nov-2010 (English)
Customer Rating: 5/5
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comments Our stay at Hotel Isaacs Cork was wonderful. The hotel room was really lovely and we had breakfast one morning out of the two and it was excellent. All the staff especially reception were very helpful.
Hotel Response:

Delighted your stay was enjoyable and we hope to welcome you back again soon

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From: MARGARET BARDSLEY (United Kingdom)
Submitted on 8-Nov-2010 (English)
Customer Rating: 5/5
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comments A lovely room with comfy beds and a fantastic price! Ideal for our short break to go Racing in Cork.We shall be coming back!
Hotel Response:

Delighted you enjoyed your stay with us and I hope you backed a few winners at the Races, maybe we will see you back again for the Easter Racing Home Festival at Mallow, look out for our All Inclusive Package Promotion in the near future?

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Nov-2010 (English)
Customer Rating: 3/5
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comments Very good value quaint Hotel.Staff were friendly and courteous.Room was clean & tidy.Hotel is ideally located for city centre.Bar closed a bit early for me otherwise had a pleasant stay.
Hotel Response:

Thank you for your review and I note your comments about Late Night Bar Service which should have been available on a Friday night until 2am, I would appreciate if you could reply and advise me if your experience was otherwise?

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2010 (English)
Customer Rating: 4/5
.
comments Staff were very helpful and the location is great.
Hotel Response:

Thank you and we are delighted that you enjoyed your stay with us

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From: Arthur Macartney (United Kingdom)
Submitted on 5-Nov-2010 (English)
Customer Rating: 5/5
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comments Had a most enjoyable two night Golden Years break - excellent value, comfortable accommodation, and very frriendly and helpful staff. Early bird menu in Greene's restaurant is of high standard at a reasonable price.
Hotel Response:

Thank you for your excellent review of your stay with us especially the compliments on the staff service and especially your comments on Greenes Restaurant they were all much appreciated. We hope to welcome you back again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2010 (English)
Customer Rating: 5/5
.
comments Cool Hotel, big rooms, excellent restaurant downstairs and its got its own waterfall, can't get much better than that.
Hotel Response:

Thank you for taking the time to describe how much you enjoyed your stay with us and we hope to see you again soon

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From: Michael McPake (United Kingdom)
Submitted on 2-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Oct-2010 (English)
Customer Rating: 3/5
.
comments My room was at front and the traffic very noisy. Otherwise, it was very good, breakfast menu was excellent and the standard of accommodation and hygiene was also very good.
Hotel Response:

Unfortunately, our city centre location may be subject to traffic noise, on your next stay please request a room to the rear of the hotel and we are delighted that otherwise you enjoyed your stay with us and hope to see you soon again.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Oct-2010 (English)
Customer Rating: 4/5
.
comments I found the staff very helpful and pleasant. The room was of a good standard and wonderfully located off the main street. Thank you
Hotel Response:

Glad you enjoyed your stay with us

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From: Dirk Platvoet (Netherlands)
Submitted on 25-Oct-2010 (English)
Customer Rating: 4/5
.
comments Me and my 4 companions satisfied with our 3 -days stay at your hotel. Service was good and rooms were nice. Excellent neighbouring restaurants.
Hotel Response:

Glad you had an enjoyable visit to Cork

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From: vincent arnold (United States)
Submitted on 24-Oct-2010 (English)
Customer Rating: 4/5
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comments Good staff-- reception fine, location good. Enjoyed breakfast beside the waterfall.
Hotel Response:

Thank you for your complimentary review and indeed breakfast by the waterfall sets one up for the day both in body and spirit!

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Oct-2010 (English)
Customer Rating: 4/5
.
comments room and service good. restaurant exceptionally good; value good to very good.
Hotel Response:

Thank you for the feedback on your recent stay with us and we are glad you enjoyed it.

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From: RICHARD BARRETT (Ireland)
Submitted on 19-Oct-2010 (English)
Customer Rating: 4/5
.
comments I was very happy with the way my booking was handled with Isaacs, also the room was very clean.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 18-Oct-2010 (English)
Customer Rating: 5/5
.
comments We had a thoroughly enjoyable stay. All staff were courteous and nothing was too much trouble....even changing rooms because of the need for a bath! Will recommend the Hotel Isaacs to friends and family travelling to Cork and I don't doubt I'll be staying again in the future. Thanks a million!
Hotel Response:

Delighted you enjoyed your stay with us and am particularly pleased that staff starred highly and exceeded your expectations. We hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Oct-2010 (English)
Customer Rating: 4/5
.
comments The bedroom was comfortable and the breakfast was very enjoyable.
Hotel Response:

Thank you for your review and we hope to welcome you back again soon

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From: declan gilsenan (Ireland)
Submitted on 17-Oct-2010 (English)
Customer Rating: 5/5
.
comments staff pleasant and attentive room very good size,and well maintained.restaurant excellent
Hotel Response:

Thank you we are delighted that you enjoyed all aspects of your stay with us and we hope to see you again soon

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From: Cliodhna McGrath (Ireland)
Submitted on 17-Oct-2010 (English)
Customer Rating: 5/5
.
comments I really enjoyed my stay in Issacs. The room was very nice and the location is very central. I would definately recommend this hotel.
Hotel Response:

Thank you for your complimentary review and we hope to see you or your friends again in Cork in the near future.

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From: Christopher Swanwick (Ireland)
Submitted on 16-Oct-2010 (English)
Customer Rating: 4/5
.
comments Great hotel with great location, only comment would be difficulty in knowing where the parking was on arrival with busy traffic on the main road.
Hotel Response:

Delighted that overall you had an enjoyable visit with us, the parking we are aware is a little awkward at peak traffic times, hopefully accessing it was not too much of a stress for you.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Oct-2010 (English)
Customer Rating: 4/5
.
comments Our stay was a very pleasant surprise. For the price, we expected a more basic hotel. Room was a decent size and well appointed. Food in Greene's Restaurant was excellent and great value for money (i.e. the early bird menu). Hotel staff were very helpful and pleasant. We will be back.
Hotel Response:

Thank you for your detailed review, we will pass on your compliments to all concerned and we look forward to welcoming you back again soon.

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From: NICHOLAS HIRONS (United Kingdom)
Submitted on 12-Oct-2010 (English)
Customer Rating: 5/5
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comments FANTASTIC HOTEL, GREAT ROOM,LOVED THE WATERFALL AND BRILLIANT IRISH BREAKFAST. LOVED ALL THE IN ROOM EXTRAS - TEA AND COFFEE AND IRON BOARD AS WELL.
Hotel Response:

Delighted that the Hotel and all its facilities ticked all boxes for you

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From: constance naylor (Canada)
Submitted on 11-Oct-2010 (English)
Customer Rating: 5/5
.
comments The rooms were OK but the staff was very friendly and helpful. The restaurant was superb so we had most of our meals at the hotel restaurant. They must have a star 4 chef to serve such an accomplished meal and presentation.
Hotel Response:

Thank you for your comments and we are delighted that you enjoyed all your meals with us, your compliments have been passed on to the kitchen team and we agree with you that Chef is excellent!

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 11-Oct-2010 (English)
Customer Rating: 5/5
.
comments central. comfortable, spacious, clean room. value for money.
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From: PATRICK GUEST (Ireland)
Submitted on 13-Sep-2010 (English)
Customer Rating: 5/5
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comments Staff very friendly and hotel excellent, Food in Greens restuarant was magneficent no complaints will return again.
Hotel Response:

We look forward to welcoming you back again soon and we are delighted that you enjoyed your stay with us.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Sep-2010 (English)
Customer Rating: 4/5
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From: Emily Wren (Ireland)
Submitted on 13-Sep-2010 (English)
Customer Rating: 5/5
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comments Great location, lovely place, nothing bad to say... :0)
Hotel Response:

Delighted we lived up to your expectations and we hope to see you again when you return to Cork

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From: Keld Drube (Denmark)
Submitted on 13-Sep-2010 (English)
Customer Rating: 4/5
.
comments Only because I always read the guest instruction book in the room and go ing over all shelves and drawers I found the much appreciated coffee installation hidden in a drawer. The hotel was chosen because of its central location, but bringing a car definitely requires a good portion of driving skills - not least to find the Parking area. Helpful people in the reception lead me to a local Nissan dealer.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Sep-2010 (English)
Customer Rating: 4/5
.
comments Really nice hotel in the heart of Cork city center very close to everything. Very nice staff always available for any information. I didn't try the food so I can't comment on that. The room was very nice with high ceiling and was very clean. Despite being in the city center it wasn't noisy at all most probably because the room was located on the back. Only negative thing was the parking a bit far away and customers wouldn't be free to take the car anytime and wouldn't have independent remote/keys to access
Hotel Response:

Thank you for your compliments, we regret that the parking is not on site, but reception is always manned 24 hours per day and the staff can give guests car park remote control to open the gates anytime.

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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 10-Sep-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 7-Sep-2010 (English)
Customer Rating: 4/5
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comments we had a very comfortable stay the bedroom was nice and the staff we very friendly. Breakfast was good too.
Hotel Response:

Thank you we are delighted that you enjoyed our B&B facilities

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Sep-2010 (English)
Customer Rating: 4/5
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From: James Wolfgang (Canada)
Submitted on 5-Sep-2010 (English)
Customer Rating: 4/5
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comments We found the staff very attentive and the front desk staff were most helpful in guiding us on our first visit.
Hotel Response:

The front desk thank you for your compliments and we hope to see you again when you re-visit Cork city.

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From: edmond moreau (Ireland)
Submitted on 4-Sep-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Sep-2010 (English)
Customer Rating: 4/5
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From: Richard Taylor (United Kingdom)
Submitted on 3-Sep-2010 (English)
Customer Rating: 4/5
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comments Friendly staff and a very efficiently run hotel. Large room with all conveniences. godo position for visitors to Cork - we walked verywhere.
Hotel Response:

Thank you for your complimentary review, we are delighted you ienjoyed your stay with us and found all of Cork's amenities within walking distance

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 3-Sep-2010 (English)
Customer Rating: 5/5
.
comments Friendly, clean, efficient, no-nonsense. Massive breakfast in the morning went down well. Would recommend highly.
Hotel Response:

Thank you for your compliments and we are glad you enjoyed your stay with us and hope to see you again soon.

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From: Mary Downey (Ireland)
Submitted on 2-Sep-2010 (English)
Customer Rating: 5/5
.
comments Very comfortable and very convenient for our few days
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From: "Hotel Guest, details on file." (United States)
Submitted on 31-Aug-2010 (English)
Customer Rating: 5/5
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comments I found the Hotel delightful. The location was central. The staff extremely helpful and accommodating. The breakfast was generous. I would definitely stay there again.
Hotel Response:

Thank you we are delighted you had an enjoyable stay with us

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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 31-Aug-2010 (English)
Customer Rating: 4/5
.
comments Very nice hotel, but at this standard, breakfast should be included
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From: Fionntan Conway (Ireland)
Submitted on 30-Aug-2010 (English)
Customer Rating: 5/5
.
comments A lovely hotel, spacious rooms and very friendly and helpful staff. And very reasonably priced!
Hotel Response:

Delighted you enjoyed your stay

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From: John Wallace (United Kingdom)
Submitted on 29-Aug-2010 (English)
Customer Rating: 4/5
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comments Very comfortable and pleasant hotel in all respects . Efficient and helpful staff. Good location - nice character atmosphere
Hotel Response:

Thank you we are delighted you enjoyed your stay.

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From: Carl Ford (United Kingdom)
Submitted on 24-Aug-2010 (English)
Customer Rating: 5/5
.
comments Excellent Hotel very comfortable first class
Hotel Response:

Thank you very much we were delighted you enjoyed your stay with us

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From: Jean Macfadyen (United Kingdom)
Submitted on 21-Aug-2010 (English)
Customer Rating: 5/5
.
comments Very comfortable and clean accommodation. Reception staff very pleasant and helpful.
Hotel Response:

Thank you we are delighted that you enjoyed your stay with us.

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From: Ole-Christian Mangen (Norway)
Submitted on 21-Aug-2010 (English)
Customer Rating: 5/5
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comments Excellent service. Everything very clean. Good breakfast. Near city centre. Me and my wife enjoyed our stay in Cork. Will probably choose Isaacs again...
Hotel Response:

Thank you for your review and we hope to welcome you back again soon.

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From: patricia lanigan (Ireland)
Submitted on 16-Aug-2010 (English)
Customer Rating: 5/5
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comments thoroughly enjoyed the hospitality, the friendly and supportive staff and quiet room in the heart of the city.
Hotel Response:

Delighted you enjoyed your stay and we hope to see you again soon

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From: "Hotel Guest, details on file." (United States)
Submitted on 16-Aug-2010 (English)
Customer Rating: 5/5
.
comments Great stay. Please send thanks to Tomas of the front desk who took excellent care of us when we arrived very very late and tired.
Hotel Response:

Thank you for your comments and we have passed on your compliments to Tom for looking after you so well on your Late arrival

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From: Ann Pattison (Ireland)
Submitted on 15-Aug-2010 (English)
Customer Rating: 5/5
.
comments We were here for the second time this year and thought it was even better this time. We will certainly be back and have told all our friends in Ireland about the special deal for over 55s. The Early Bird menu in Green's restaurant was good value and the food was first class.
Hotel Response:

Thank you so much for reviewing our services and we are delighted you thought we had improved on your previous visit

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From: Juliette Condon (Ireland)
Submitted on 15-Aug-2010 (English)
Customer Rating: 4/5
.
comments Very convenient location, parking not on site - up around the corner. Lovely room, not too noisy through the windows. Good price for a double room, friendly reception upon late check in, would recommend.
Hotel Response:

Thank you we are delighted you enjoyed your stay

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From: "Hotel Guest, details on file." (N/A)
Submitted on 15-Aug-2010 (English)
Customer Rating: 1/5
.
comments The desk staff was helpful. The bathroom had lots of mold: I didn't want to shower, or even leave my toothbrush there. It was very noisy until late at night. The parking situation was confusing from your website.
Hotel Response:

Sorry about the bathroom. We have an overflow car park when our limited spaces are full, because of our city centre location, the multi-storey facility is used, we unfortunately have no parking on the hotel site itself.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Aug-2010 (English)
Customer Rating: 4/5
.
comments The staff were helpfull and friendly. The accomodation was standard but good value. The food was good but very expensive!!
Hotel Response:

Thank you for telling us of your experiences.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Aug-2010 (English)
Customer Rating: 3/5
.
comments The front desk staff were very friendly and helpful. The bathroom in my room really let the hotel down. It was clean but outdated and shabby. I would stay in the hotel again though as good location.
Hotel Response:

Thank you for your review and we hope to see you again

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From: andrew nicholls (United Kingdom)
Submitted on 9-Aug-2010 (English)
Customer Rating: 4/5
.
comments lovely central hotel with a fantastic restaurant, staff very attentive
Hotel Response:

Thank You

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From: joanne doran (Ireland)
Submitted on 9-Aug-2010 (English)
Customer Rating: 5/5
.
comments very clean and comfortable friendly staff and rates good
Hotel Response:

Thank You we are delighted you enjoyed your stay

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From: joe brennan (Ireland)
Submitted on 7-Aug-2010 (English)
Customer Rating: 5/5
.
comments Staff very helpful and very friendly, rooms very clean and comfortable. I would have no hesitation in recommending to others.
Hotel Response:

Thank You delighted you enjoyed your stay

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 6-Aug-2010 (English)
Customer Rating: 5/5
.
comments A very comfortable hotel with lots of atmosphere.
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From: Hugh Moore (Northern Ireland)
Submitted on 6-Aug-2010 (English)
Customer Rating: 5/5
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comments Extremely central-2/300 metres to main shopping street and about same to main bus station. This hotel exceeded our expectations. We were with friends and had three superior rooms.Very helpful staff.This is a good 3 star hotel and we are looking forward to our next visit.
Hotel Response:

Thank you we hope to see you again soon

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From: Shannon Reeves (Ireland)
Submitted on 6-Aug-2010 (English)
Customer Rating: 4/5
.
comments Fantastic value and great location, also very impressed by helpful and friendly staff. Thank you!
Hotel Response:

Thank you we hope to see you again soon

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From: Niamh Derrane (Ireland)
Submitted on 4-Aug-2010 (English)
Customer Rating: 5/5
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comments hi we had a wonderful time at the hotel and proximity to everything was just what we were after, will stay again and also recommend to a friend.. Kind regards Niamh Derrane
Hotel Response:

Thank you Niamh we are delighted that you had an enjoyable holiday with us and we look forward to welcoming you and your friends back again in the future.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Aug-2010 (English)
Customer Rating: 4/5
.
comments We enjoyed the stay overall. A bonus these days is a good friendly and helpful staff. Central location good for sight seeing etc.
Hotel Response:

Glad you enjoyed your stay with us and I have passed on your kind comments to the staff who were delighted that their efforts were appreciated.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Aug-2010 (English)
Customer Rating: 4/5
.
comments Lovely hotel in a great location, and the staff were all really friendly, which creates a nice atmosphere. Loved the view from the breakfast room, that little waterfall is a real feature. The only downside was the mildew in the bathroom - even though they were clean, that shouldn't happen. Apart from that, the rooms were lovely though.
Hotel Response:

Glad you had an enjoyable stay and we apologise for the bathroom which has since been rectified.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Aug-2010 (English)
Customer Rating: 5/5
.
comments The hotel is in the perfect location. The staff were very helpful and the room was comfortable and clean.
Hotel Response:

Thank you and we are delighted you enjoyed your visit to Hotel Isaacs and we hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Jul-2010 (English)
Customer Rating: 5/5
.
comments The exterior of this hotel is so lovely. The staff were very friendly and helpful and the rooms were amazing considering the price of the hotel!
Hotel Response:

Delighted you had a wonderful holiday and that you got value for your money, we hope to see you again soon

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From: Grace Honan (Northern Ireland)
Submitted on 30-Jul-2010 (English)
Customer Rating: 4/5
.
comments We were impressed with the friendliness and helpfulness of the hotel staff. Our room was clean and comfortable, (perhaps a new kettle would be good as the water had very badly discoloured ours)and we really enjoyed our stay there. I would also consider the "over 55's" deal very good value and hope to come again.
Hotel Response:

Delighted you had an enjoyable stay with us, and thanks for the note on the kettle water discolouration, we hope to see you again soon.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 30-Jul-2010 (English)
Customer Rating: 4/5
.
comments I stayed at Hotel Isaacs for 3 nights in July 2010. The location was perfect, right in the middle of Cork city so I could walk to just about everywhere I wanted to go. I had asked for a quiet, non-smoking room and was given a room towards the rear of the hotel which I expect was quieter than any room facing onto the main street which runs outside the front of the hotel. The room was large and well furnished, and the bed was comfortable. The hotel has a quiet bar (a bit too quiet when I was there so I visited one of the many bars in the city and got to hear some good Irish folk music for free too) and a restaurant which, while not cheap, is excellent. The best part of my stay was the helpful, friendly staff. They even found me a Nokia charger for my mobile phone - I had left mine at home. Good value for money, I would definitely stay there again.
Hotel Response:

Thank you most sincerely for your review of the hotel and its services. We were thrilled that your stay with us ticked all the boxes and that you found and enjoyed Irish music which is widely available in the bars locally. We look forward to welcoming you back again soon

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From: Angela Thornton (Ireland)
Submitted on 28-Jul-2010 (English)
Customer Rating: 2/5
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comments I bought this 3 day break as a present for my parents 50th wedding anniversary and informed the hotel on their website when booking that it was their 50th anniversary so if they could do anything to make it special it would be appreciated. They totally ignored my special request - they didn't offer a better room, a free drink, not even a happy anniversary wish from one of the staff. They've even ignored my email to them. Don't expect the personal touch at this hotel.
Hotel Response:

Our sincere apologies for not recording your parents 50th anniversary request on our computer system when inputting the reservation, it was a complete administration oversight which we regret very much and would appreciate if you could apologise to your parents for our inadequacies.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-Jul-2010 (English)
Customer Rating: 4/5
.
comments Cosy atmosphere, central location and a very good restaurant on your doorstep. Overall, good value for money.
Hotel Response:

We are delighted you enjoyed your visit to us and we hope to see you again soon

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From: Peter Doyle (Ireland)
Submitted on 26-Jul-2010 (English)
Customer Rating: 4/5
.
comments The staff were very helpful, especially after I discoovered that left my passport in my room after I had checked out, while travelling to Galway. The receptionist on duty arranged for my passport to be sent to my address in Dublin by registered post and it arrived the next day.
Hotel Response:

Delighted we were able to assist you with your forgotten passport,

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From: Aoife Burke (Ireland)
Submitted on 22-Jul-2010 (English)
Customer Rating: 4/5
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comments The hotel is in a great location, very central and close to bus and train terminals.
Hotel Response:

Thank you and we are delighted you enjoyed your visit and hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Jul-2010 (English)
Customer Rating: 5/5
.
comments The car parking should have been explained much better on the web-site. I went into the wrong car park first.
Hotel Response:

Sorry about getting lost! Unfortunately there are a number of private carparks in our area, hence on the website we request guests to check in at reception and to follow the parking instructions they are given by the receptionists.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 17-Jul-2010 (English)
Customer Rating: 4/5
.
comments Nice clean and tidy Hotel. People we spoke to were also very friendly and helpful. good stay shame about the weather!
Hotel Response:

Glad you had an enjoyable stay with us, we need a roof over the country of Ireland such is the weather we have had in recent summers! Hope we will see you again soon.

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From: Erin Bryant (United Kingdom)
Submitted on 17-Jul-2010 (English)
Customer Rating: 1/5
.
comments Place was very nice and very clean. Staff was great. Unfortunately all of this was outweighed by the fact that our room overlooked the loud street bars that made it impossible to sleep (we stayed on a friday night). It seems like there should be forewarning that the rooms will not we quite.
Hotel Response:

Delighted that you enjoyed our city centre hotel facilities but we regret that we cannot control the noise externally from our neighbouring bars on the street.

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From: Sean Flynn (Ireland)
Submitted on 16-Jul-2010 (English)
Customer Rating: 4/5
.
comments We had a very enjoyable stay
Hotel Response:

delighted you enjoyed your stay with us and we hope to see you again soon

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From: "Hotel Guest, details on file." (United States)
Submitted on 14-Jul-2010 (English)
Customer Rating: 5/5
.
comments Very nice hotel, at a great price. Clean, quiet, and comfortable, with lots of amenities (room included laptop safe, mini bar, EU and US outlets). Front desk staff was able to help us with questions about things to do in the area, and directions. My only complaint is that internet access was a bit expensive.
Hotel Response:

Thank you, we are glad you enjoyed your visit and that we could assist you with suggestions to make your holiday more enjoyable,

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From: "Hotel Guest, details on file." (United States)
Submitted on 14-Jul-2010 (English)
Customer Rating: 4/5
.
comments Hoteal is lovely, staff very friendly, but be prepared for noise outside your window if your room faces the courtyard.
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From: Justin Johnson (Ireland)
Submitted on 13-Jul-2010 (English)
Customer Rating: 5/5
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From: Melanie Lowden (United Kingdom)
Submitted on 12-Jul-2010 (English)
Customer Rating: 5/5
.
comments Lovely room and very quiet which surprised us being in such a vibrant and lively city as Cork. The terrace area and water feature are a particular treat and compared with other hotels the Isaacs is good value. Would (and have) recommended it and would definitely stay there again.
Hotel Response:

Thank you and we are looking forward to welcoming you back again soon

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From: Rory O'Boyle (Ireland)
Submitted on 12-Jul-2010 (English)
Customer Rating: 4/5
.
comments Very good value and very comfortable rooms.
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From: Gabrielle LindsayEvans (Ireland)
Submitted on 12-Jul-2010 (English)
Customer Rating: 4/5
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comments Stayed here again, cant beat this hotel for location and service. The hotel is old, and quaint. The restaurant is very popular so booking is a must.
Hotel Response:

Thank you for your favourable comments and we look forward to welcoming you back soon

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From: Stuart Griffiths (Ireland)
Submitted on 10-Jul-2010 (English)
Customer Rating: 4/5
.
comments My stay was very pleasent the room was clean and tidy but could do with a bit of updating but overall very enjoyable
Hotel Response:

Thank you for your comments, and we are glad you enjoyed your stay

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Jul-2010 (English)
Customer Rating: 4/5
.
comments When I checked into my room (single, I was paying for double) I was amazed to find it had not a bath. However staff sorted it out and I was given a nice room with bath and shower
Hotel Response:

Some of our rooms are shower only but the majority are with bath/shower, delighted that reception speedily sorted out your problem and that you enjoyed your stay

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From: John Collins (Ireland)
Submitted on 8-Jul-2010 (English)
Customer Rating: 4/5
.
comments Very comfortable room - air conditioing would be nice. But great value, even without breakfast!
Hotel Response:

Thank you and we are glad you enjoyed your stay.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jul-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Jul-2010 (English)
Customer Rating: 3/5
.
comments room and restaurant (dinner) were lovely but the bathroom needed alot of work, very basic and shabby. Breakfast also left alot to be desired i.e. oredered croissants which were on the menu but didn.t have any available. Overall quite nice for a short stay but wouldn't bring children as parking facilities would cause a problem.
Hotel Response:

Thank you for your comments on your visit and I am checking into the problems you had with breakfast. We recommend that the driver drops off passengers and luggage before parking the car, in the morning s/he first collects the car before packing away the luggage etc to drive away. If you do that you avoid treking children and bags up and down the hill. driving

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Jul-2010 (English)
Customer Rating: 4/5
.
comments My stay in Isaac's was a very lovely one. The hotel is gorgeous and it's location is top class. My only quibble would be the car parking facilities which are not very convenient. Apart from that I very much enjoyed my stay.
Hotel Response:

Delighted you enjoyed your visit to us, the car park facility, because we are a landlocked city centre building with a clearway and a bus lane outside the gate, is the best and only solution we could find for drivers locally, sorry for the inconvenience it caused you.

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From: David Delaney (Ireland)
Submitted on 5-Jul-2010 (English)
Customer Rating: 5/5
.
comments Lovely apartment , helpful staff,great location . Very good !
Hotel Response:

Thank you

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From: Alan Sayers (Ireland)
Submitted on 4-Jul-2010 (English)
Customer Rating: 5/5
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comments Extremely good value for money, very central, everything within easy walking distance. stunning water area to side and fabulous resteraunt. Staff very friendly and helpfull. Rooms are very comfortable, I found it a little warm though. Did not drive to Cork so can not comment on parking. Had a brilliant night out in Cork- would definitely stay in Isaacs again.
Hotel Response:

Thank you for your review and we are delighted that the hotel and its facilities were all to your liking. We look forward to welcoming you back again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Jul-2010 (English)
Customer Rating: 3/5
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comments THe rooms are big. I think the bathrooms could do with being updated but for one night it did its job well.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2-Jul-2010 (English)
Customer Rating: 4/5
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comments I enjoyed my brief stay - staff were all friendly, the room was clean and spacious, and breakfast excellent. Very good value.
Hotel Response:

Delighted you enjoyed your stay with us and I have passed on your compliments on our friendly staff to those concerned.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Jul-2010 (English)
Customer Rating: 5/5
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comments We stayed one night and will definitely be back. We had a large spacious en-suite room which was very clean and comfortable. The food in the restaurant was excellent and the service was brilliant.
Hotel Response:

Delighted you enjoyed the hotel and all its facilities and we look forward to welcoming you back again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Jul-2010 (English)
Customer Rating: 4/5
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comments Great menu in the restaurant and loved the courtyard for a relaxed glass of wine
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From: Stephanie Fletcher (United Kingdom)
Submitted on 1-Jul-2010 (English)
Customer Rating: 4/5
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comments Hotel is located in a very peaceful area and is only a stones throw from the City Centre. Good transport links to Airport and bus station only 5 minutes walk. Hotel staff very friendly and helpful. Outside seating area with waterfall very relaxing to enjoy a quiet drink in. Hotel room more than adequate. Very spacious and even though hotel set on quite a busy road, no disruption to sleep. Overall we thoroughly enjoyed our stay and would gladly stay at Hotel Issacs again.
Hotel Response:

Thank you for feedback on your visit to Cork and we are delighted that you had an enjoyable time at Hotel Isaacs and we look forward to welcoming you back again soon.

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From: Lynne Hopper (United Kingdom)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments We were very pleased with all aspects of our stay at the Hotel Isaacs. We arrived in Cork on an early morning flight. After having breakfast, we decided to walk to the hotel and see if we could leave our luggage somewhere. We arrived at the hotel at 10:00 a.m. and were told that our room was ready for us, a big bonus! Breakfast each morning was taken overlooking the lovely waterfall, and we were impressed with the standard and choice. We were not able to eat in the restaurant, due to family committments but had a sandwich and chips in our room, which was tasty and reasonably priced. We will certainly be staying at the Hotel Isaacs the next time we are in Cork and would recomment the hotel to family and friends.
Hotel Response:

Delighted to learn that you enjoyed Hotel Isaacs its facilities and service and we were glad to be able to facilitate your early check-in on the morning of arrival, if we were unable to accomodate your request we would have stored your luggage until your room was ready, thus enabling you to explore Cork city's amenities on our doorstep.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments Very enjoyable stay, great location with loads of facilities nearby.
Hotel Response:

Delighted you enjoyed your stay with us and in particular the hotel, its location, & especially its proximity to all Cork city's wonderful amenities, we hope to see you again soon.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 24-Jun-2010 (English)
Customer Rating: 3/5
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comments I loved the hotel, bar and food but current parking arrangements are not good and force me to consider other hotels for future stays
Hotel Response:

Delighted to know that you were very happy with the hotel and its services. Unfortunately, as a city centre property with a location which has "on street" car parking restrictions, we are disappointed that our efforts to provide such facilities for you our guest, while not ideal, are genuinely the best available locally.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jun-2010 (English)
Customer Rating: 3/5
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From: Eoghan Kenny (Ireland)
Submitted on 22-Jun-2010 (English)
Customer Rating: 5/5
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comments We had a very pleasant experience in Isaacs, and will definitely be using them again on our next visit to Cork.
Hotel Response:

Glad you enjoyed your visit to Cork and stay with us and we look forward to welcoming you back again.

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From: Harry Karolis (Ireland)
Submitted on 21-Jun-2010 (English)
Customer Rating: 5/5
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comments the staff at the hotel were all very helpful,we enjoyed our stay and went home feeling very content.
Hotel Response:

Delighted you enjoyed your stay with us

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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 20-Jun-2010 (English)
Customer Rating: 5/5
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comments Lovely hotel, centrally situated, helpful and friendly staff. Would be happy to stay there again and to recommend the hotel to friends.
Hotel Response:

Thank you for your kind comments and we look forward to welcoming you and your friends back again in the future.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 19-Jun-2010 (English)
Customer Rating: 4/5
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comments check in time was a bit late as we arrived off the ferry at 08.00am and could not check in until 2pm. Apart from that everything was very good.
Hotel Response:

Check out time is midday and unfortunately on Sunday mornings most of our guests avail of the opportunity to sleep later, thus we could not gain access to clean the room earlier and the delay in check-in until 2pm our apologies.

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From: Walter Peterson (United States)
Submitted on 18-Jun-2010 (English)
Customer Rating: 3/5
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comments The hotel is a little tired, but overall was quite good. We would stay there again, as it is convenient from the train station and to the rest of the center city.
Hotel Response:

Hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Jun-2010 (English)
Customer Rating: 4/5
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comments I did enjoy my stay though as it was a bank holiday from my room I could hear goings on in early in th morning which ineterrupted my sleep but it is a lovely place to stay.
Hotel Response:

Busy bank holiday weekend sorry your fellow guests were a little rowdy and interrupted your sleep,whe you return to stay again please do not hesitate to call 24 hour reception to assist you with any problems you encounter during the night

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From: IGNACIO NAVARRO (Spain)
Submitted on 15-Jun-2010 (English)
Customer Rating: 4/5
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comments Very clean and pleasant room. The bath was also clean well stocked.
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From: Marianne Murphy (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 2/5
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comments The hotel is fine as long as you request a non smoking room when making your reservation. If you don't specify you will be allocated a smoking room. There will be nothing in the room to indicate that it is a smoking room i.e. no ashtray, no sign saying "ok to smoke" etc. Only a lingering smell which you might naively assumer is due to the prior occupant not adhering to the smoking ban. Hard to remember to specify a non smoking room in the "special requests" section, since the smoking ban was introduced, and as most hotels are now completely non smoking. Also the rooms facing on to the street can be noisy with taxis etc. So in summary request a non smoking room at the back of the hotel!
Hotel Response:

Fortunately the majority of our rooms 80% are non smoking but when we have a Full House at week ends and the reservation is non specific on "smoking" or "non smoking" we allocate rooms randomly and I regret that you a non smoker got a room where smoking was permitted though each morning we use an ioniser to disperse the lingering smell. External noise or the absence of quietness at night in city centre hotels can also be a problem particularly at weekends, a matter regrettably outside of our control, but thank you for taking the time to advise us of your experiences.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-Jun-2010 (English)
Customer Rating: 4/5
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comments Excellent location with friendly and helpful staff, would certainly stay again if visiting Cork as it was an ideal base in the city.
Hotel Response:

Thank you and we hope to see you again soon.

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From: ilja van Rijswijk (Netherlands)
Submitted on 1-Jun-2010 (English)
Customer Rating: 5/5
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comments very nice place, very friendly staf
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 5/5
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comments Great hotel, great food, friendly staff
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From: Nancy Zuluaga (United States)
Submitted on 29-May-2010 (English)
Customer Rating: 5/5
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comments This was our first trip to Ireland from the U.S. and we came to visit our daughter and her Irish husband who had been married the previous September. I chose the Hotel Isaacs for its great location in downtown Cork and for fact that they have roomy suites. I asked for King sized beds in both rooms in the special requests box of online booking but was dubious if these requests ever get much attention. To my surprise I received an email back explaining the logistics of the rooms and giving me a choice to make my request possible. It meant that I needed to choose one 'Standard' room with King and one 'Executive' room with King instead of two Executive Rooms. This was a special night as it was our 31st Anniversary and also our special post wedding treat for the young couple and I wanted it to be nice. Upon arrival, the staff was so friendly and helpful, and extremely efficient. We found BOTH rooms to be clean, roomy and everything I had hoped for. The wine & waters I had ordered were waiting for us in our rooms and the morning papers were delivered as requested. It was a wonderful experience that I would most certainly recommend and hope to repeat on future visits to Cork.
Hotel Response:

Delighted that the hotel met or exceeded your expectations on your first visit to Ireland and hopefully we will see you again on a return visit.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-May-2010 (English)
Customer Rating: 4/5
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comments The hotel is extremely well kept, with a beautiful court yard and waterfall. It is very all old and the reception area is grand. The staff are very friendly and do all they can to make your stay as pleasant as possible. I would highly recommend the Greenes restaurant that is attached to the hotel (although privately owned). The rooms are simple and basic, but very clean and a good size. I was on the 3rd floor and the bathroom could have done with a little face lift. The only negative thing I have to say is the lift is old and not the most reliable but it is only a 3story building so not a huge issue. I really enjoyed my stay and will most certainly be returning!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-May-2010 (English)
Customer Rating: 3/5
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comments Lovely hotel, great location. Stayed 2 nights. 1st night was very noisy as room was located on the road side of the hotel. Asked to be moved to quieter room. 2nd night very comfortable as had room overlooking the courtyard. Would definately recommend this hotel, but make sure to ask for a quiet room.
Hotel Response:

Sorry for the need to move you, we are aware of the street noise especially at weekends but unfortunately we cannot always accommodate everyone in rooms to the back of the hotel and we hope this did not unduly disturb you during your stay with us

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From: margaret smith (United Kingdom)
Submitted on 21-May-2010 (English)
Customer Rating: 5/5
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comments Very friendly staff lovly room and wonderfull food.Would certinly stay again if i return to Cork.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-May-2010 (English)
Customer Rating: 4/5
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comments I had eaten in isaacs restaurant many times before while on Business and always planned to stay there with my wife. I was not disappointed.
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From: Anna Margherita Cardinale (Italy)
Submitted on 5-May-2010 (English)
Customer Rating: 4/5
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comments tha price is the better in cork.......and the hotel is very nice!!!!!!!!!!it's good chose!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-May-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Apr-2010 (English)
Customer Rating: 4/5
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comments Staff very friendly and helpful, great location, must eat there at some stage too. Looked very nice!
Hotel Response:

Do enjoy a meal with us on your next visit, Greenes Restaurant is popular with the locals too so do book a table if you are here at a weekend

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Apr-2010 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 28-Apr-2010 (English)
Customer Rating: 4/5
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comments We enjoyed our stay very much. The staff were helpful and our room was very satisfactory. Just a couple of points, neither of which concerned me unduely, but which might help you in the future: you could check up on whether tourist information is up to date more frequently, as we were given out of date train timetables. I regretted that there wasn't any plain green vegetable on the dinner menu, as I found the food a bit rich for my taste.
Hotel Response:

Passed your food wishes to the chef. However I am a little puzzled about the inaccurate train timetable because we regularly print them off the Iarnrod Eireann website, please revert to me with more information on this problem to enable me to resolve it and hope we will see you back again soon

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From: alan o neill (Ireland)
Submitted on 26-Apr-2010 (English)
Customer Rating: 5/5
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comments location was perfect, car parking very reasonable and secure,room was spacious and clean , will definetly be staying here when in cork in the future
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Apr-2010 (English)
Customer Rating: 4/5
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comments My stay at the Hotel Isaacs in Cork was very relaxing and enjoyable. The waterfall and greenery in the outside seating area are wonderful surroundings to have a cold drink or a bite to eat. Breakfast was served within a few minutes and the staff were very helpful and accomodating. The bedroom was beautifully furnished, clean and comfortable. I had stayed in a well known hotel (Jury's) the week previous and it lacked the character of this hotel. I would definately recommend Hotel Isaacs in Cork City.
Hotel Response:

Delighted you enjoyed your stay and I hope we can welcome you back again to Cork in the future.

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From: Sharon Vincent (United Kingdom)
Submitted on 22-Apr-2010 (English)
Customer Rating: 5/5
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comments We had a great stay at Isaacs for our 25th Wedding Anniversary. The hotel kindly upgraded us. All the hotel staff that we came in contact with were excellent. Our return to the UK was delayed due to the recent volcanic saga in Iceland and nothing was too much trouble for the reception staff. Our arrangements were changing daily and sometimes hourly but they were great. Greenes restaurant is excellent and we would recommend both the hotel and restaurant without hesitation. The hotel is centrally located for all the bars and restaurants and within easy walking distance of both the bus and railway stations. All in all a great trip and a place I hope to return to soon.
Hotel Response:

Congratulations and delighted that you have such good memories of your 25th wedding anniversary celebrations in Cork despite all the hassles associated with the Volcanic ash saga you eventually got home safely.

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From: Susan Conlan (Ireland)
Submitted on 22-Apr-2010 (English)
Customer Rating: 4/5
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comments Very pleasant hotel, clean and comfortable. Good location. I would recommend it
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From: June Morris (United Kingdom)
Submitted on 19-Apr-2010 (English)
Customer Rating: 5/5
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comments We Stayed at Hotel Issaacs Cork for the weekend of 9th April and really enjoyed our stay the hotel is clean and central the staff are helpful and friendly we will book further stays at this hotel.
Hotel Response:

Thank yu we hope to welcome you back again soon

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Apr-2010 (English)
Customer Rating: 5/5
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comments We found the staff friendly and helpful and our room was very welcoming and comfortable. Great location and car parking facilities were much appreciated and very reasonable.
Hotel Response:

Thanks hope to you see again

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From: Mario Díez Fernández (Spain)
Submitted on 12-Apr-2010 (Spanish)
Customer Rating: 5/5
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comments Habitación muy grande, cama muy cómoda. Todo perfecto.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Apr-2010 (English)
Customer Rating: 4/5
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comments The room was nice and very comfortable. The alte check out was very good. Gives you plenty of time to rest and relax. Staff were very nice and helpful. Location is excellent, only few minutes walk to city centre.
Hotel Response:

Thank you for your kind comments

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From: "Hotel Guest, details on file." (United States)
Submitted on 7-Apr-2010 (English)
Customer Rating: 4/5
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comments Nice hotel, very clean, good location, helpful & friendly staff. Would stay here again and would recommend to others.
Hotel Response:

Thank you we hope to see you again soon

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From: Christopher Biery (United States)
Submitted on 3-Apr-2010 (English)
Customer Rating: 5/5
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comments The accommodations were excellent. The Hotel Isaacs Cork was the best stay I had my entire trip in Ireland. The closeness to the city center and the river made it a great place to stage out of. Also the courtyard with the water fall made a great place to sit and relax. I found the Key Card requirement to turn the electricity on a neat way to conserve energy, and ensure you knew where your card was.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Apr-2010 (English)
Customer Rating: 4/5
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comments We were very happy with the room and service provided.
Hotel Response:

We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon

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From: Brendan Byrne (Ireland)
Submitted on 31-Mar-2010 (English)
Customer Rating: 4/5
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comments Enjoyed my stay very much. Excellent location and room very comfortable. I had business in Model Business Park and it was very easy to get there in the mornings and return in the evenings. Parking location is close to hotel and reasonably priced. I would recommend Hotel Isaacs.
Hotel Response:

Thank you for your review and we look forward to welcoming you back again soon on your next business trip to Cork City.

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From: Alex Green (United Kingdom)
Submitted on 31-Mar-2010 (English)
Customer Rating: 4/5
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comments Lovely welcome at Reception, room very good, obliging night porter who helped me to get early breakfast so I could catch train. Station very handy. Excellent restaurant adjoining hotel. Overall a very nice experience at a reasonable Internet price.
Hotel Response:

Thank you for your excellent review of all our facilities and I have advised all concerned of your compliments and we look forward to welcoming you back again in the future

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From: Robert Benninghoff (United States)
Submitted on 23-Mar-2010 (English)
Customer Rating: 4/5
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comments The rooms were large and comfortable. Very good value for money. The restraunt was great and allowed for a meal with a conversation. I liked the outside waterfall !! I stayed in the Isaacs Hotel in Dublin last October and I was also very impressed with the Hotel and Staff. Other Hotels now have a new higher level to match up to in Ireland.
Hotel Response:

Thank you for your wonderful review of both properties in the Isaacs group and I will pass on your comments to our colleagues in Dublin. We look forward to welcoming you back again on your next visit to Cork.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Mar-2010 (English)
Customer Rating: 4/5
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comments staff extremely friendly and helpfull, beautiful restaurant
Hotel Response:

We are delighted you enjoyed your meals in Greenes Restaurant and hope to welcome you back again soon

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From: "Hotel Guest, details on file." (Germany)
Submitted on 20-Mar-2010 (German)
Customer Rating: 1/5
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comments wirklich sehr unfreundliches Personal! Und von einem "spitzenklasse" Hotel erwarte ich SAUBERKEIT! Rotalgen in der kompletten Dusche sind nicht akzeptabel!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Mar-2010 (English)
Customer Rating: 5/5
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comments Excellent value, room was very big and accomodating for the price. Central location separate parking would highly recommend this hotel. Will definitely be going back again.
Hotel Response:

Thank you for your compliments and we hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Mar-2010 (English)
Customer Rating: 5/5
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comments great location.good value.
Hotel Response:

Thank you for your review

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From: Mrs Maureen McDonnell (Ireland)
Submitted on 17-Mar-2010 (English)
Customer Rating: 4/5
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comments We had a lovley stay, however I would like to say the smell of food was a little undesirable on the 1st floor , we stayed in room 114 and used the stairs(needs painting and new carpet) to get to and from our room. There was a strong and pungent smell of food possibly coming through a vent from the restaurant below. I can only describe it as something similar to the smell of boarding school etc..... That said the staff were lovley, the room was spacious and clean and tastefully decorated. The breakfast was pleasant and the price was EXCELENT value .
Hotel Response:

Thank you for your compliments on your accommodation, staff friendliness, breakfasts etc however I was amazed at the "Food Smell" as this was an original comment. When I queried the accommodation staff I discovered that if the window along that corridor is slightly open then the food smells from the Hillbilly Chicken Take Away two doors away can linger in the area of 114 especially on Tuesdays. Maintenance has taken remedial action to keep it closed on that day & thanks for highlighting the problem to us.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Mar-2010 (English)
Customer Rating: 4/5
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comments The glass block wall was a little unnerving but other than that ... enjoyed our stay. Very pleasant staff too.
Hotel Response:

Glad you enjoyed your stay, hope to see you again soon and we note your preference for another type of room

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From: patrick doyle (Ireland)
Submitted on 15-Mar-2010 (English)
Customer Rating: 2/5
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comments i enjoyed my stay at the Hotel Isaacs, the rooms were modern, comfortable and well presented, my only reservation was that the water from the shower was cold, would i stay there again? maybe..
Hotel Response:

Mr. Doyle I am disappointed to learn that your shower water was not hot on Sunday 7th March, I will ask maintenance to check it out and thank you for advising us of your problem.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Mar-2010 (English)
Customer Rating: 4/5
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From: Andrew Montgomery (Ireland)
Submitted on 14-Mar-2010 (English)
Customer Rating: 4/5
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comments I love this hotel location is perfect. Staff are so friendly and the breakfast is yum
Hotel Response:

Thank you for your kind comments and we hope to see you again soon

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From: Diane Gautreau (United Kingdom)
Submitted on 11-Mar-2010 (English)
Customer Rating: 5/5
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comments This is the second time we have stayed at the Isaacs. Very clean. Much better than other places we have stayed. Having a smoking room is very much a bonus. Central location. Staff very helpful and we will probably go back again later this year. xx
Hotel Response:

We are delighted you had an enjoyable visit again on this occasion and we look forward to welcoming you back later in the year.

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From: Denis Cadigan (United Kingdom)
Submitted on 10-Mar-2010 (English)
Customer Rating: 5/5
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comments A good central location, good sized rooms, friendly staff, secure parking excellent food.
Hotel Response:

Thank you for your wonderful review and we hope to see you again soon

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-Mar-2010 (English)
Customer Rating: 4/5
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From: John O Brien (Ireland)
Submitted on 8-Mar-2010 (English)
Customer Rating: 5/5
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comments Very happy with the room and the service. I needed to book last minute and for what I paid I didn't expect much. How wrong was I! I'd recommend them to a friend.
Hotel Response:

Delighted we exceeded your expectations and we hope to see you again on your next visit to Cork.

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From: Lisa Phelan (Ireland)
Submitted on 8-Mar-2010 (English)
Customer Rating: 5/5
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From: Duncan Berryman (Northern Ireland)
Submitted on 7-Mar-2010 (English)
Customer Rating: 5/5
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comments The hotel was exceptionally comfortable and the staff were very friendly and helpful. The building combines traditional character with modern facilities. Situated just out of the city centre, this makes an excellent location for staying in Cork.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Mar-2010 (English)
Customer Rating: 4/5
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comments I enjoyed a very nice relaxed stay. This Hotel is well located, Staff are very friendly and the Food is good.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Mar-2010 (English)
Customer Rating: 4/5
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comments Hotel Issacs is ideally placed for a visit to Cork city; near train and bus station. The staff are friendly and helpful. I loved the Waterfall! Definitely good value for money. i will go there agin next time I'm in Cork.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Mar-2010 (English)
Customer Rating: 5/5
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comments I really did enjoy my two night stay. The freshness and volume of coffee at breakfast was excellent. Only downside is the parking - first to get in there and get a key fob while your car is double parked and thereafter, the signs for the church car park, for a visitor are not clearly identifiable.
Hotel Response:

As a city centre property while we realise the church ground is not ideal we do our best by marking on a map the directions for the guest to access the car park, delighted you enjoyed your stay otherwise.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Mar-2010 (English)
Customer Rating: 3/5
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comments Parking arrangements not very clear otherwise an enjoyable stay. Could do with stocking Barry's tea in bedrooms!
Hotel Response:

Thank you for your suggestion we will try to source some Barry's Tea in suitable bedroom presentation packaging. Unfortunately as a city centre venue we have no on site parking which can be inconvenient for our guests but I can assure the price we charge for an overnight stay is very beneficial to their wallets.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Feb-2010 (English)
Customer Rating: 4/5
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comments Good value for money. Staff friendly and helpful. Room, bedclothes clean. Breakfast good choice and porridge excellent
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From: "Hotel Guest, details on file." (Spain)
Submitted on 24-Feb-2010 (English)
Customer Rating: 4/5
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comments Hotel well connected, very central (just a few minutes walking distance to the main road). Well kept. Clean, warm. The staff is very, very friendly and helpful.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 22-Feb-2010 (English)
Customer Rating: 4/5
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comments We found the staff to be friendly, accommodating and professional. Room was big and clean. Will be back again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Feb-2010 (English)
Customer Rating: 4/5
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comments Nice clean rooms, good value, good location
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From: Billy Barrett (Ireland)
Submitted on 14-Feb-2010 (English)
Customer Rating: 5/5
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From: Angela Malah (United Kingdom)
Submitted on 11-Feb-2010 (English)
Customer Rating: 4/5
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comments The receptionists were excellent, full of local knowledge and very helpfull.
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 10-Feb-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Feb-2010 (English)
Customer Rating: 4/5
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From: Hanorah Zahran (United Kingdom)
Submitted on 9-Feb-2010 (English)
Customer Rating: 4/5
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comments Apart from the rooms being comfortable and of good size, the shower was faulty and did not work properly. Nice location and good value for money.
Hotel Response:

Glad you enjoyed your stay and we have now had maintenance repair your faulty shower. A pity you did not mention this problem to reception during your stay, they would have organised for its immediate repair

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From: Gerard Brennan (Ireland)
Submitted on 8-Feb-2010 (English)
Customer Rating: 5/5
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comments My stay in Hotel Isaacs Cork was greatly enhanced by the friendliness and professionalism of all the staff. Breakfast time was a very pleasant experience our room was spacious and very clean. Allin all a most enjoyable three night experience at a very reasonable cost and one I intend to repeat when visiting Cork in future.
Hotel Response:

Thank you for your complimentary review and we look forward to welcoming you back again soon

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From: Joe Walsh (Ireland)
Submitted on 5-Feb-2010 (English)
Customer Rating: 3/5
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comments The restaurant was great and staff very polite and friendly.The only little down side was the room was tiny.In saying that it was for one person only.I'ld stay there again when on business in cork.loved the water fall lovely feature..
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Feb-2010 (English)
Customer Rating: 5/5
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comments Our stay in Issacs Hotel was very pleasent & comfortable. Very central and easy to get to. Staff were nice & helpfull especially the receptionist upon arrival. Room was clean & comfortable, breakfast was good. Overall very statisfied.
Hotel Response:

Thank you for your complimentary review of the hotel and its services, we look forward to welcoming you back again on your next visit to Cork.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Feb-2010 (English)
Customer Rating: 4/5
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comments Warm, friendly, comfortable and good value for money. Room could do with a lick of paint but apart from that it was a plesant stay.
Hotel Response:

Thank you for your review of the hotel and its services especially your note for maintenance about repainting the room which is now in hand.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Jan-2010 (English)
Customer Rating: 5/5
.
comments I really enjoyed my stay here. The staff were very friendly and were full of advice and information about things to do in Cork. The room was lovely and much bigger than I thought it would be. The restaurant was divine. i would recommend this hotel to my friends and family and I would definitely return to this hotel on another stay in Cork.
Hotel Response:

Thank you for your wonderful review of the hotel and its services and we look forward to welcoming you back again on your next visit to Cork.

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From: Robert Campbell (United Kingdom)
Submitted on 25-Jan-2010 (English)
Customer Rating: 4/5
.
comments We stayed for a long weekend in January. The location was excellent with the theatre just across the road and good pubs and restaurants very close at hand. The town centre is only a five minute walk. The hotel staff were very efficient and friendly, my only negative statement would be that the bathroom was a little tired. We had a great stay, thank you.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 19-Jan-2010 (English)
Customer Rating: 5/5
.
comments Hotel Isaacs was excellent value for money and exceeded our expectations. It was lovely to go to sleep in crisp, white bed linen. The reception staff looked after well when we had difficulties flying out of Cork due to the snow.
Hotel Response:

Thank you for your kind comments, we are delighted that you enjoyed your stay with us and glad that despite your travel problems with snow that you eventually got home safely, perhaps we will see you again soon?

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Jan-2010 (English)
Customer Rating: 4/5
.
comments I've stayed at the Isaacs several times over the past 7 years. The location is great, the hotel well run. Bathroom was a bit worse for wear, but everything was clean. Very good value at 55 euro for two.
Hotel Response:

Thank you for your comments and we look forward to welcoming you back again.

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From: "Hotel Guest, details on file." (United States)
Submitted on 14-Jan-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 14-Jan-2010 (English)
Customer Rating: 4/5
.
comments This was the second time I'd stayed at the Isaacs in Cork and I again found it clean and comfortable with helpful staff. Location is good as it's just across the river from the main bus station and city center (walking distance), and its restaurant as well as the one next door can be recommended.
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From: "Hotel Guest, details on file." (Germany)
Submitted on 11-Jan-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Jan-2010 (English)
Customer Rating: 4/5
.
comments very good hotel, good position, great choice of evening meals but maybe needs a bit of attention re decor and maintaining bedrooms- buffet breakfast ok
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From: W.K.V. Beckman (Netherlands)
Submitted on 2-Jan-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Dec-2009 (English)
Customer Rating: 4/5
.
comments Room really big and was very clean. Car park hard to find. Great value for money
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From: Jose Enrique Garcia Calvo (Spain)
Submitted on 26-Dec-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Dec-2009 (English)
Customer Rating: 5/5
.
comments The room was clean and large, location was excellent too
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Dec-2009 (English)
Customer Rating: 3/5
.
comments My stay in Issacs was quite good but the fact that the car park was two minutes walk away should have been made VERY clear when we were making the booking - I got absolutely saturated and there wasnt even a reserved area outside the hotel so we had to risk getting a ticket. And you had to check in before you got the car park details - I was not very happy. Of course I know this review will not be used now . . .
Hotel Response:

Thank you for your review, unfortunately as a city centre hotel we have no on site parking but our website home page explains in detail the car parking options we offer to our guests. Also I am sorry your visit was on one of the wettest days of the year and that the gardai were extra busy keeping the Christmas traffic flowing.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Dec-2009 (English)
Customer Rating: 5/5
.
comments I thought everything was excellent.
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From: "Hotel Guest, details on file." (United States)
Submitted on 13-Dec-2009 (English)
Customer Rating: 4/5
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From: Leanne Buckman (United Kingdom)
Submitted on 29-Nov-2009 (English)
Customer Rating: 4/5
.
comments We stayed in the 2 bed apt and it was lovely and modern and most importantly for us with 2 young boys Clean. There were lots of nice little touches like washing up liquid, soap in the bathroom, teabags/coffee/sugar - we've stayed in many who provide none of these! When we stayed, the whole of Cork was experiencing flooding and you couldnt drink the tap water. The hotel provided us with bottled water without having to ask for it.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Nov-2009 (English)
Customer Rating: 5/5
.
comments Friendly helpful staff and the Hotel is very convenient to the city centre.
Hotel Response:

Glad you enjoyed your visit to Cork

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Nov-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 19-Nov-2009 (English)
Customer Rating: 4/5
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From: Maeve Mooney (Ireland)
Submitted on 16-Nov-2009 (English)
Customer Rating: 5/5
.
comments The room was alot bigger then I thought it would be for the price I payed - Delighted
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Nov-2009 (English)
Customer Rating: 4/5
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From: Caroline Callaghan (Ireland)
Submitted on 15-Nov-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Nov-2009 (English)
Customer Rating: 4/5
.
comments ideal central position to town, bus and train stations. express bus services to Airport picks up almost outside hotel. Greens Restaurant within the Hotel was very good !
Hotel Response:

Thank you for your review and we are delighted you enjoyed your stay with us

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From: Jennifer Kavanagh (Ireland)
Submitted on 11-Nov-2009 (English)
Customer Rating: 4/5
.
comments Great location, comfy apartment, restaurant downstairs. Overall very happy with the price and location is perfect!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Nov-2009 (English)
Customer Rating: 5/5
.
comments have stayed here twice in the last couple of months and liked it very much central friendly staff especially one cork girl at reception
Hotel Response:

Thank you for your complimentary review

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From: Ciaran Aylward (Ireland)
Submitted on 9-Nov-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Nov-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 6-Nov-2009 (English)
Customer Rating: 4/5
.
comments Fantastic location, fantastic hotel. Staying in the self catering apartment the only thing that let it down was the access via the kitchen courtyard.
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From: Jennifer McGowan (United States)
Submitted on 5-Nov-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2009 (English)
Customer Rating: 4/5
.
comments The staff were very friendly and the rooms were comfortable, not only would I go again, id recommend them to a friend.
Hotel Response:

Thank you for your complimentary review and we hope to see you and your friends again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Nov-2009 (English)
Customer Rating: 3/5
.
comments We were given a smoking room when we requested a non-smoking room.
Hotel Response:

We regret on the Jazz weekend being unable to accommodate your request for a non smoking room and would have moved you if that was possible.

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From: richard west (United Kingdom)
Submitted on 1-Nov-2009 (English)
Customer Rating: 5/5
.
comments excellent place to stay. Great staff, food, location, and, of course, the waterfall!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Oct-2009 (English)
Customer Rating: 3/5
.
comments i was very disapointed about parking i was told by the staff not to park on the street as there was no disc parking in the moring i found that there was parking across from the hotel
Hotel Response:

Unfortunately our side of the street is a bus lane corridor and clearway for rush hour traffic mornings/evenings and there are some street disc parking spaces opposite but many drivers choose the wrong spot and are towed away & fined €200.00

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Oct-2009 (English)
Customer Rating: 4/5
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From: Seamus Fagan (Ireland)
Submitted on 26-Oct-2009 (English)
Customer Rating: 5/5
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From: graham ryan (Ireland)
Submitted on 25-Oct-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Oct-2009 (English)
Customer Rating: 5/5
.
comments I stayed in Hotel Isaacs a few years ago in the apartments, and when i returned last weekend i was delighted to see that the service and standard of accommadation was as high as before. I had my two children with me and the staff were extremely helpful with any request that i had. It is perfectly located in the city and I will definately be ataying the next time i return to Cork.
Hotel Response:

Thank you for your complimentary comments on the staff, service you received and the property, we are always delighted to welcome back repeat guests and look forward to seeing you again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Oct-2009 (English)
Customer Rating: 5/5
.
comments Staff are very welcoming. Locaton is great. Lovely clean rooms.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Oct-2009 (English)
Customer Rating: 4/5
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From: Dennis Meade (United States)
Submitted on 18-Oct-2009 (English)
Customer Rating: 4/5
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comments The property was lovely and your staff was great. The noise and music from below the sleeping rooms was the only concern we had.
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From: robert bullman (Ireland)
Submitted on 16-Oct-2009 (English)
Customer Rating: 5/5
.
comments lovely hotel will stay again. Location was excellent. Staff wonderful and room very much value for money!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Oct-2009 (English)
Customer Rating: 4/5
.
comments The staff were very pleasant. brilliant value for money. i stayed there for 6 nights. its location is excellent and only 5 minutes walk to the city centre. I will def stay there again.
Hotel Response:

We are delighted you enjoyed your stay with us and hope to see you again soon

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From: "Hotel Guest, details on file." (United States)
Submitted on 16-Oct-2009 (English)
Customer Rating: 5/5
.
comments The staff was very friendly and helpful during our stay in the apartments at Hotel Isaac. The location was ideal and easy access to the city center and all tourist attractions. The rooms were very clean and the hot water in the showers seemed to last a long time compared to other hotels in Ireland I have stayed at.
Hotel Response:

Delighted to see you enjoyed your stay in Ireland

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From: mohd sukri abd hamid (Ireland)
Submitted on 16-Oct-2009 (English)
Customer Rating: 5/5
.
comments design of the bedroom very good even old building.everything have great stay
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From: "Hotel Guest, details on file." (France)
Submitted on 16-Oct-2009 (English)
Customer Rating: 4/5
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From: Maurice Morrissey (Ireland)
Submitted on 12-Oct-2009 (English)
Customer Rating: 5/5
.
comments Apartment Excelent. Much better than expected.Ideal for Family stay in Cork as it is so central.Will definetly stay again
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Oct-2009 (English)
Customer Rating: 5/5
.
comments Fantastic hotel! Perfect location, excellent rooms and the best food in Cork.
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From: Fabien Rolland (Ireland)
Submitted on 12-Oct-2009 (English)
Customer Rating: 4/5
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From: Michael Weldon (Ireland)
Submitted on 11-Oct-2009 (English)
Customer Rating: 5/5
.
comments Hotel and Greenes restaurant have lovely "Parisian" character and friendly staff.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 10-Oct-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Oct-2009 (English)
Customer Rating: 4/5
.
comments Nice, clean and Friendly
Hotel Response:

Thank you for your review.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Oct-2009 (English)
Customer Rating: 5/5
.
comments very helpful and friendly staff great location lovely hotel
Hotel Response:

Thank you for your review and we are delighted you enjoyed your visit.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Oct-2009 (English)
Customer Rating: 5/5
.
comments The hotel is stunning with a waterfall in the garden. The rooms are a good size. The restaurant is amazing and the people are extremely helpful. Would definately recommend and would stay again.
Hotel Response:

Thank you for your positive review and we are looking forward to welcoming you back again.

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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 1-Oct-2009 (English)
Customer Rating: 4/5
.
comments Hotel is good situated and had a big room with 2 beds. perfect price-what you get would stay again !
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Sep-2009 (English)
Customer Rating: 4/5
.
comments It was a beautiful hotel. We had gotten a very quiet room, even though we had seen a number of complaints about noise. Overall it was a very comfortable stay.
Hotel Response:

Thank you for your complimentary comments and we hope to welcome you back again

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Sep-2009 (English)
Customer Rating: 4/5
.
comments Shower could have been better.
Hotel Response:

Thanks for your review, we will have maintenance check out the shower problem

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Sep-2009 (English)
Customer Rating: 4/5
.
comments Excellent breakfast. Worth returning for the breakfast alone
Hotel Response:

Thank you. Delighted you enjoyed your visit and I will pass on your compliments to the breakfast chef.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Sep-2009 (English)
Customer Rating: 5/5
.
comments Excellent. Nice hotel, friendly staff, reasonably priced and excellent location.
Hotel Response:

Delighted you enjoyed your stay with us

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Sep-2009 (English)
Customer Rating: 4/5
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From: ruth mac neaney (Ireland)
Submitted on 16-Sep-2009 (English)
Customer Rating: 4/5
.
comments very friendly,helpful staff. great location. lots of room in the appartment and well equipped!
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From: MARIA TERESA NAVES NOGUES (Spain)
Submitted on 13-Sep-2009 (English)
Customer Rating: 3/5
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From: THOMAS COYLE (United Kingdom)
Submitted on 12-Sep-2009 (English)
Customer Rating: 5/5
.
comments Our room was spacious and comfortable. The breakfasts were good. The staff were friendly, welcoming and helpful, Although the street may not look very elegant, the hotel was very close to the city centre.
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From: Edward McAteer (United States)
Submitted on 12-Sep-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Sep-2009 (English)
Customer Rating: 4/5
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From: john cahill (United Kingdom)
Submitted on 6-Sep-2009 (English)
Customer Rating: 4/5
.
comments very helpful staff lovely big rooms
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From: Joan Deloughrey (Ireland)
Submitted on 3-Sep-2009 (English)
Customer Rating: 3/5
.
comments Lovely hotel but in a noisy area not suitable for relaxing/romantic break but for a hot party break idal
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From: Theo Huijbers (Netherlands)
Submitted on 2-Sep-2009 (English)
Customer Rating: 4/5
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From: norman miller (United Kingdom)
Submitted on 2-Sep-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Aug-2009 (English)
Customer Rating: 5/5
.
comments i had such a great time while staying at Hotel Isaacs, the staff are friendly and very helpful. I am already planning a second trip down to Cork!
Hotel Response:

Thank you for your review and we look forward to welcoming you back to Cork again soon.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Aug-2009 (English)
Customer Rating: 5/5
.
comments when we arrived the service was great, very helpful and we were very pleasantly suprised at how well equiped and comfortable our room was! very helpful and understanding staff!
Hotel Response:

Thank you for your custom and we hope to see you soon again.

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From: "Hotel Guest, details on file." (France)
Submitted on 18-Aug-2009 (French)
Customer Rating: 5/5
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From: Corinne Young (United Kingdom)
Submitted on 10-Aug-2009 (English)
Customer Rating: 4/5
.
comments " The Greens restaurent "which is part of the Hotel was Excellent The Staff were oustanding and the Food was Fantastic, although not cheap, well worth every Euro, fully recommend it.
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From: "Hotel Guest, details on file." (United States)
Submitted on 3-Aug-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Jul-2009 (English)
Customer Rating: 5/5
.
comments Every thing was very comfortable.
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From: Ciaran Shields (Ireland)
Submitted on 30-Jul-2009 (English)
Customer Rating: 4/5
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From: Barry Haughey (Ireland)
Submitted on 27-Jul-2009 (English)
Customer Rating: 4/5
.
comments The apartments are comfortable, clean and modern. Isaacs staff were friendly and helpful during our two night stay, located in great location close to all the shops, pubs restaurants. We shall stay in Isaacs next time in cork!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Jul-2009 (English)
Customer Rating: 4/5
.
comments rooms clean, large and bed enormous and comfortable. Down side stayed at the front of the hotel, outside very noisy until roughly 3.30am as its straight across from a pub. Dined in the restaurant excellent food. Staff friendly and efficient. Will stay again but will insist on room at rear.
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From: "Hotel Guest, details on file." (United States)
Submitted on 23-Jul-2009 (English)
Customer Rating: 4/5
.
comments Got in late and new night desk person not entirely up to speed re Hotel parking. Caused major headache for traveler. Manager next day bent over backwards and really tried to make up for it. In old downtown area difficult to see signage or park for check in etc. Very spacious room in classic building. DON'T MISS the rock waterfall and very nice restaurant at the back of lobby. Oddly NOT the Isaacs in front?? If you enjoy old time classic Hotel and not too $$ (for Ireland) Have a look.
Hotel Response:

Dear John, Thank you for your positive comments despite your initial difficulties and I am delighted we were able to make amends to help you enjoy your holiday in Ireland. Regards Paula

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From: Dawn Murphy (Ireland)
Submitted on 13-Jul-2009 (English)
Customer Rating: 4/5
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comments Really nice hotel, very clean, the glass brick walls in some of the rooms are a nice feature. Great central location. And very good value for money.
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From: Sarah Bower (Ireland)
Submitted on 8-Jul-2009 (English)
Customer Rating: 5/5
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comments Very good hotel, friendly staff, spacious room, hearty breakfast - no complaints at all
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From: "Hotel Guest, details on file." (Italy)
Submitted on 5-Jul-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Jul-2009 (English)
Customer Rating: 2/5
.
comments + Friendly staff - Bathroom extremely small
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From: Daren Allen (United States)
Submitted on 2-Jul-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Germany)
Submitted on 2-Jul-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Jul-2009 (English)
Customer Rating: 5/5
.
comments The hotel was lovely and clean, in an ideal area close to everything but very quite, very friendly staff. I have already recommended it to many friends and will definately be returning.
Hotel Response:

Dear Tara Thank you for your favourable review and we look forward to welcoming you or your friends to Hotel Isaacs Cork in the near future

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 30-Jun-2009 (English)
Customer Rating: 4/5
.
comments Excellent service, great location, food very good and outdoor area very well presented. Staff very friendly and helpful.
Hotel Response:

Dear Pat We are delighted you enjoyed your recent visit to Cork and hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Jun-2009 (English)
Customer Rating: 5/5
.
comments hotel was lovely.great for couples more so than familys location was perfect could walk into cork city centre in a matter of minutes.
Hotel Response:

Dear Ciara Thank you for your review and we hope to see you again soon

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Jun-2009 (English)
Customer Rating: 4/5
.
comments Isaacs is an excellent hotel centrally located and I intend using it on my next visit to Cork
Hotel Response:

David Thank you for your review and we look forward to seeing you again soon

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From: Catherine Slattery (Ireland)
Submitted on 22-Jun-2009 (English)
Customer Rating: 4/5
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From: Dave Ruth (Ireland)
Submitted on 21-Jun-2009 (English)
Customer Rating: 4/5
.
comments Lovely staff, nice accomodation and goof food.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Jun-2009 (English)
Customer Rating: 5/5
.
comments Very impressed with friendly helpful staff and the excellent quality of the food for dinner and breakfast. Excellent value for money.
Hotel Response:

We look forward to welcoming you back again soon

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From: Susan Gibson (United Kingdom)
Submitted on 9-Jun-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jun-2009 (English)
Customer Rating: 3/5
.
comments Street noise was quite disturbing at night, but thats not the fault of the hotel. however as we couldnt leave windows open the room would become uncomfortably stuffy. The bathroom would also become flooded when the shower was used as there was a hole in the shower door. We got the room at a really cheap rate, so it was expected. Staff were drop dead fantastic though. Pleasent manners, fluent english, House keeping was top notch, they could not be faulted...If your looking for a place to lay your head for a night or two, I would reccomend this place. but for an extended holiday, I might think twice,
Hotel Response:

Thank you for your favourable comments and as a result maintenance has checked the shower door, sorry it was not fully waterproof on the occasion of your visit.

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From: Stefan MACKEY (United Kingdom)
Submitted on 7-Jun-2009 (English)
Customer Rating: 3/5
.
comments Rooms quite small and bathroom in need of updating/re-furbishment, but adequate,
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From: Jill Gamble (United Kingdom)
Submitted on 7-Jun-2009 (English)
Customer Rating: 5/5
.
comments Lovely location, staff were friendly and helpful, hotel as expected for price.
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From: Alfred Jones (United Kingdom)
Submitted on 5-Jun-2009 (English)
Customer Rating: 5/5
.
comments Very friendly reception.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 3-Jun-2009 (English)
Customer Rating: 4/5
.
comments Very comfortable rooms, and helpful (and friendly) staff. I would give it 5 but for the breakfasts which were expensive and not particularly good quality.
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From: "Hotel Guest, details on file." (Canada)
Submitted on 2-Jun-2009 (English)
Customer Rating: 5/5
.
comments Very large comfortable bed, and nice and quiet too! Very good value.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-May-2009 (English)
Customer Rating: 5/5
.
comments A comfotable friendly hotel minutes from the shops and resturants, the rooms are comfortable and clean, the staff helpful and courtious, and the food very good. Overall a really pleasant stay, when we return to Cork we'll go back to Isaacs.
Hotel Response:

Thank you for your compliments and we look forward to seeing you again soon

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From: Jozsef Nagy (Ireland)
Submitted on 25-May-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-May-2009 (English)
Customer Rating: 4/5
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From: Robert Hale (United States)
Submitted on 20-May-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-May-2009 (English)
Customer Rating: 4/5
.
comments Cost of accomodationwas reasonable. Rooms were very nice. Service was excellent staff were friendly helpful and charming.it would be nice to have a buffet style breakfast. and have more options available fresh fruit etc.I'd give 5/5 if the breakfast was better.
Hotel Response:

Thank you Anne glad you enjoyed your stay and we have taken on board your comments about breakfast.

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-Apr-2009 (English)
Customer Rating: 4/5
.
comments Very enjoyable stay. Staff were excellent and very friendly. We would definitely stay there again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Apr-2009 (English)
Customer Rating: 3/5
.
comments First room musty and small. No problem getting moved to bigger and cleaner room. No control on heating so had all windows open on to a noisy main street. Expensive but location great.Staff excellent. Place could do with a revamp.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Apr-2009 (English)
Customer Rating: 4/5
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From: Ruth Cornwall (United Kingdom)
Submitted on 16-Apr-2009 (English)
Customer Rating: 4/5
.
comments Disappointed to find that restaurant was closed on Monday evening - room literature was no updated to relfect this.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Apr-2009 (English)
Customer Rating: 4/5
.
comments Lovely hotel in great location. Friendly staff, good sized rooms and smart, comfortable public areas so over all very good value for money compared to others in same bracket. Would stay again.
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From: Robert Byrne (Ireland)
Submitted on 10-Apr-2009 (English)
Customer Rating: 3/5
.
comments Bathroom too small and restaurant closed on first noght stay so no where to eat.
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From: Jeffrey Weishaupt (United States)
Submitted on 8-Apr-2009 (English)
Customer Rating: 4/5
.
comments Nice hotel with convenient location. Friendly staff. A bit of noise from below me one night around 3am. When I phoned the desk he apologized and stated he would take care of the problem. The problem was corrected within 5 minutes of my call. My only complaint is that there was a bit of mold in some of the grout in the bathroom. It didn't bother me enough to complain to them, but it might put some people off.
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From: "Hotel Guest, details on file." (United States)
Submitted on 6-Apr-2009 (English)
Customer Rating: 3/5
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comments The photo of the entry made me to book this hotel. I loved the outside appearance. The inside was a little run down compared to the exterior. Overall, very friendly and helpful staff. Firm beds and pillows. Quite a bit of street noise at night.
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From: Martin Sjouken (Netherlands)
Submitted on 3-Apr-2009 (English)
Customer Rating: 5/5
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comments The hotel was very good, romantic, the service was very good, breakfast very good. Whe whe come back to Corck we really want to stay for the next night again. Also we gonna tell to our friends when they go to Corck they better make a reservation by Hotel Isaacs. Thank you for your very good service. Martin Sjouken.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2-Apr-2009 (English)
Customer Rating: 5/5
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comments queit room as requestes but very hot due to a pipe you were unable to adjust, overall excellent
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From: Patrick Minehane (Ireland)
Submitted on 2-Apr-2009 (English)
Customer Rating: 5/5
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comments We found the staff extremely helpful and friendly
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From: "Hotel Guest, details on file." (Spain)
Submitted on 28-Mar-2009 (English)
Customer Rating: 4/5
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comments All of the people were very nice, helful and handly
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From: Patrick Woodcock (United Kingdom)
Submitted on 22-Mar-2009 (English)
Customer Rating: 4/5
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comments Great place, wonderful staff,
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From: Ger White (Ireland)
Submitted on 16-Mar-2009 (English)
Customer Rating: 5/5
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comments Loved the decor and ambience of the bar, so French themed - it allowed for great relaxation. Great location also!
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From: Sarah Ball (United Kingdom)
Submitted on 27-Feb-2009 (English)
Customer Rating: 4/5
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comments Lovely hotel, close to rail and bus station. Staff very helpful. Room lovely, big with comfy beds and all amenities.
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From: Kenneth Breen (United Kingdom)
Submitted on 4-Feb-2009 (English)
Customer Rating: 4/5
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comments Booked on preferential rate and exceeded expectations
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Feb-2009 (English)
Customer Rating: 5/5
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comments excellent hotel - amazing internet price. they even managed to squeeze us in for dinner at their supurb restaurant greenes - eventhough they were fully booked and we hadnt made a reservation. location is also great. 5 minute walk from patricks st.
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From: gerry carew hynes (Ireland)
Submitted on 26-Jan-2009 (English)
Customer Rating: 4/5
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comments We, two adults plus a baby stayed in your hotel. The welcome was genuine and comforting. Our room spacious and very suitable for our needs. Location for the city centre very convenient. Thank you.............
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From: Yvonne Connery (Ireland)
Submitted on 15-Dec-2008 (English)
Customer Rating: 5/5
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comments Great location. Hotel is lovely. We had a very comfortable stay. The Staff were freindly, helpful and welcoming. We plan to definetly stay there again.
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From: Ivan McStea (Northern Ireland)
Submitted on 7-Nov-2008 (English)
Customer Rating: 5/5
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comments Friendly, helpful staff with good room, good food at a low cost and very centrally located.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Oct-2008 (English)
Customer Rating: 5/5
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comments I have stayed in Hotel Isaacs in Cork the last three times during my visits to the city. It is a wonderful hotel, that is very very clean and comfortable. The staff are always very friendly and always have a smile on their face, which is nice and inviting after a long trip to the city. I highly recommend a stay in this hotel on your next visit to Cork.
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From: Maria Hedley (United Kingdom)
Submitted on 27-Oct-2008 (English)
Customer Rating: 4/5
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comments We stayed in a two bedroom apartment with another couple and it was very pleasant. Nice and central for all the shops, bars and restaurants. And allt he staff were very pilote and helpful. Would recommend for a City break.
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From: Alan Mullally (Ireland)
Submitted on 22-Oct-2008 (English)
Customer Rating: 5/5
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comments Excellent location in the heart of Cork City Centre. The one drawback is the church parking, which if the gate isn't open is a bit of a trek. Hotel was excellent though and the service was 2nd to none.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 20-Oct-2008 (English)
Customer Rating: 4/5
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comments Si desea un Hotel bien situado para su vista a Cork, este puede ser su hotel, Habitaciones amplias y un ambiente tranquilo. Tan solo comentar que no estaría de más unas mejores labores de mantenimiento.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Oct-2008 (English)
Customer Rating: 4/5
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comments its a lovely spot..different..full of character
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Oct-2008 (English)
Customer Rating: 5/5
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comments Excellent location (2 miin walk to Patrick St). Very friendly staff in particular reception. Has one of the best restaurants in town downstairs. Definitely will return.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 7-Oct-2008 (English)
Customer Rating: 4/5
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comments Great location, liked the waterfall outside. Breakfast isn't included and was a bit expensive but there are plenty of nearby cafes. Room was pretty nice, weird glass brick wall between our room and the corridor, but there was a curtain! Restaurant very formal and expensive, and hotel bar in restaurant but outdoor seating and nearby pubs.
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 27-Sep-2008 (English)
Customer Rating: 4/5
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comments I specially recommend the Greene's restaurant which belongs to the hotel and has both excellent food and service.Our room was clean and quiet.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Sep-2008 (English)
Customer Rating: 4/5
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comments Nice room, clean & well equipped. Good food in restaurant. Breakfasts good.
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From: Dustin Johnson (United States)
Submitted on 12-Sep-2008 (English)
Customer Rating: 5/5
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comments This hotel is in the perfect little sidestreet back alley in the heart of Cork's darker nightlife district, but the whole place still stays classy and for the price, it was a fun place to stay. Not the fanciest place, no free internet, parking was a walk, but made up for it with the location!
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From: Jacinto Benitez Santos (Spain)
Submitted on 8-Sep-2008 (English)
Customer Rating: 5/5
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comments everything was great .. super location
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From: David Pringle (United Kingdom)
Submitted on 1-Sep-2008 (English)
Customer Rating: 4/5
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comments We stayed in the apartment section and being two couples found it very convenient rather than be in separate rooms. The apartment was well fitted out, roomy & clean. However the access to it was down a small back alley past the kitchens & wheelie bins but you can`t have everything and it did not spoil the overall experience.
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From: PETER HOWARD (United Kingdom)
Submitted on 1-Sep-2008 (English)
Customer Rating: 5/5
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comments Our apartment was clean, spacious, and excellent value. We had a breakfast each morning which was well cooked, tasty, and not at all skimpy. The full-Irish really set us up well for the day. I'd recommend Hotel Isaacs to anyone wishing to visit Cork.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 29-Aug-2008 (English)
Customer Rating: 5/5
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comments This hotel was excellent, very well placed in the center of cork ,handy for both shops and exploring. The meals at greens restaurant were outstanding. All the staff were very friendly.
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From: kevin lafford (Ireland)
Submitted on 24-Aug-2008 (English)
Customer Rating: 5/5
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comments Hotel staff were very friendly.The room was perfectly adequate and was cleaned every day with clean towels.The hotel is ideally situated in Cork a short stroll into the centre.
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From: Sasha Dunkovic (Ireland)
Submitted on 13-Jun-2008 (English)
Customer Rating: 4/5
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comments excellent location, no complaints at all. The only thing was my friends stayed in a room facing the road and they mentioned that they could hear the traffic below, but they still slept so not that bad.
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From: Robin Johnson (United States)
Submitted on 12-Jun-2008 (English)
Customer Rating: 5/5
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comments Staff were very friendly
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From: paul ludlow (United Kingdom)
Submitted on 9-Jun-2008 (English)
Customer Rating: 4/5
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comments very pleasant stay wonderful helpful staff
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From: David Mason (United Kingdom)
Submitted on 8-Jun-2008 (English)
Customer Rating: 5/5
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comments well situated unique waterfall in rear garden which was very pleasant to sit, relax and have a drink. We had an apartment which included everything that was needed, very impressed with the whole holiday and have recommended it to friends and family, We have no qualms about returning for another visit.
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From: terence lawler (United States)
Submitted on 4-Jun-2008 (English)
Customer Rating: 5/5
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comments room was very confortable and staff was extremely friendly and helpful
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From: "Hotel Guest, details on file." (United States)
Submitted on 4-Jun-2008 (English)
Customer Rating: 4/5
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comments Location was excellent, atmosphere was excellent, restaurant was excellent. The actual room was pretty nice, but there was room for improvement.
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From: Niall Cunningham (United Kingdom)
Submitted on 4-Jun-2008 (English)
Customer Rating: 5/5
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comments Lovely room, pleasant staff and a good location.
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From: Andrea Milanese (United Kingdom)
Submitted on 2-Jun-2008 (English)
Customer Rating: 4/5
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comments good hotel, very cosy and warm
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From: Martin Whiteley (United Kingdom)
Submitted on 30-May-2008 (English)
Customer Rating: 4/5
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comments very nice hotel clean and friendly good breakfast and pleasant staff. good location for city. enjoyed it very much
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From: Rogerio Oliveira Lima (Brazil)
Submitted on 28-May-2008 (English)
Customer Rating: 5/5
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comments Tjis is THE place to stay when in Cork, Ireland!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-May-2008 (English)
Customer Rating: 5/5
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comments Excellent hotel in good locaton. Suite was superb and relly good value for money. Would visit again for sure!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-May-2008 (English)
Customer Rating: 4/5
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comments Found these appartments to be very good. Appartment very big, plenty of room and 2 showers good as four people staying, Very clean and central. Will definitely stay here again as works out less than most 3 star hotels and in my opinion is way better
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From: "Hotel Guest, details on file." (Austria)
Submitted on 9-May-2008 (English)
Customer Rating: 5/5
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comments excellent Hotel attentive and friendly staff
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 6-May-2008 (English)
Customer Rating: 5/5
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comments eXCELLENT SERVICE A REALLY GOOD BREAK
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-May-2008 (English)
Customer Rating: 5/5
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comments really welcoming and cool atmpsphere. whenever in cork it will be my hotel from now on
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From: Edward McCabe (United Kingdom)
Submitted on 1-May-2008 (English)
Customer Rating: 4/5
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comments Attractive central venue with friendly and helpfull staff
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From: Enda O'Dowd (Ireland)
Submitted on 1-May-2008 (English)
Customer Rating: 4/5
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comments Nice clean distinct room, good value, great location. No complaints.
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From: yvonne lawson (United Kingdom)
Submitted on 30-Apr-2008 (English)
Customer Rating: 5/5
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comments lovely hotel great location and superb resteraunt
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 29-Apr-2008 (English)
Customer Rating: 4/5
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comments The hotel was very good and the staff very helpful.The restaurant and standard of food very good. The room size was much larger than normal doubles and verycomfortable. I would definartely return to the hotel again.
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From: Mr FM Bolton (United Arab Emirates)
Submitted on 16-Apr-2008 (English)
Customer Rating: 5/5
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comments The staff were brilliant: helpful and polite. The food was to die for. Enjoyed it so much we are having our wedding reception there in the summer. By far the best hotel/restaurant in Cork City. THank you to all hotel staff. Our stay was lovely.
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From: Kristin Brogan (Ireland)
Submitted on 6-Apr-2008 (English)
Customer Rating: 4/5
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comments Very helpful staff in the restaurant & receptiopn
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Apr-2008 (English)
Customer Rating: 4/5
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comments We have stayed in Isaacs apts, every year , for the last 5 years, during the Cork Chess Congress. It's so central and the apts are bright, spacious and nicely decorated. The staff are also very helpful with reservations for taxis etc. The surrounding restaurants are very good also. The only problem is there are no lifts.
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From: tom mitchell (United Kingdom)
Submitted on 4-Apr-2008 (English)
Customer Rating: 5/5
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comments The hotel was fantastic, they let me book in early and the bar staff where great with my son. Greens is loverly too!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2-Apr-2008 (English)
Customer Rating: 4/5
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comments Very nice, clean, friendly hotel...
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Apr-2008 (English)
Customer Rating: 5/5
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comments Excellent value for money in this very centrally located hotel. Staff very friendly and would stay again.
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From: CLLR. PAUL MURPHY (Ireland)
Submitted on 30-Mar-2008 (English)
Customer Rating: 5/5
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comments restaurant was extremely good,nice staff,brisk service but not too rushed and the food was beautiful.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Mar-2008 (English)
Customer Rating: 5/5
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comments Loved it! The waterfall was such a lovely feature and the dining room is right next to it. The room was spacious. The bathroom was a little dated, but the room made up for this. I thought it was excellent value and would recommend this hotel
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From: Ian Wallace (United Kingdom)
Submitted on 16-Mar-2008 (English)
Customer Rating: 4/5
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comments Hotel location excellent for city centre. Staff friendly & very helpful. Greenes restaurant, whilst expensive, is very good.
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From: "Hotel Guest, details on file." (Germany)
Submitted on 15-Mar-2008 (English)
Customer Rating: 5/5
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comments Ein Hotel mit einer besonderen Atmosphäre, das uns sehr positiv überrascht hat. Wir hatten ein wunderbares großes Zimmer, das Personal war sehr nett und das Frühstück sehr lecker. Herrliche Scones.
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From: Kathleen Wheeler (United Kingdom)
Submitted on 10-Mar-2008 (English)
Customer Rating: 3/5
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comments We had to move rooms as the room we were initially in was noisy and the toilet did not work.
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From: Mark Farrell (United States)
Submitted on 28-Jun-2007 (English)
Customer Rating: 4/5
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comments It was good although we had some issues with toilets flushing. It was in a good location and the waterfall was neat. We had our best experience with the front desk staff.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 24-Jun-2007 (English)
Customer Rating: 4/5
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comments Some of the decor looked in need of updating.
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From: Marta Mazza (Ireland)
Submitted on 18-Apr-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Apr-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Mar-2009 (English)
Customer Rating: 5/5
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From: Thiemo Voigt (Sweden)
Submitted on 20-Feb-2009 (English)
Customer Rating: 5/5
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From: Geoff MacKenzie (United Kingdom)
Submitted on 19-Feb-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Japan)
Submitted on 18-Feb-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Feb-2009 (English)
Customer Rating: 4/5
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From: Vikki Smith (United Kingdom)
Submitted on 2-Feb-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jan-2009 (English)
Customer Rating: 3/5
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From: Anthony Glynn (United Kingdom)
Submitted on 17-Jan-2009 (English)
Customer Rating: 4/5
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From: Anne Breathnach (Ireland)
Submitted on 6-Nov-2008 (English)
Customer Rating: 4/5
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From: Claire Cartan (Ireland)
Submitted on 3-Nov-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 20-Oct-2008 (English)
Customer Rating: 5/5
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From: Michael Dodd (United Kingdom)
Submitted on 14-Oct-2008 (English)
Customer Rating: 4/5
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From: julie allen (United Kingdom)
Submitted on 3-Oct-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 21-Sep-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 15-Sep-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Sep-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 29-Aug-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Aug-2008 (English)
Customer Rating: 5/5
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From: michael connor (United Kingdom)
Submitted on 18-Aug-2008 (English)
Customer Rating: 4/5
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From: julie king (United Kingdom)
Submitted on 14-Jun-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Jun-2008 (English)
Customer Rating: 3/5
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From: Perry Wilebore (United Kingdom)
Submitted on 3-Jun-2008 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Denmark)
Submitted on 1-Jun-2008 (English)
Customer Rating: 4/5
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From: Anthony Brennan (United Kingdom)
Submitted on 6-May-2008 (English)
Customer Rating: 4/5
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From: Jo-ann Wakeling (United Kingdom)
Submitted on 28-Apr-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Czech Republic)
Submitted on 26-Apr-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Apr-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Apr-2008 (English)
Customer Rating: 4/5
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From: Sharon Malone (Ireland)
Submitted on 31-Mar-2008 (English)
Customer Rating: 4/5
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From: MRS SUSAN HUGHES (Ireland)
Submitted on 30-Mar-2008 (English)
Customer Rating: 5/5
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From: Elaine Mullen (Ireland)
Submitted on 30-Mar-2008 (English)
Customer Rating: 4/5
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From: Peter LaFauci (United States)
Submitted on 27-Mar-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 25-Mar-2008 (English)
Customer Rating: 5/5
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From: Jenni Lappalainen (Finland)
Submitted on 9-Jul-2007 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Jan-2007 (English)
Customer Rating: 4/5