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Castle Hotel & Leisure Centre Macroom ****
Macroom, Co. Cork 		rooms from € 53!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.8/5
based on 18 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

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From: Damien Owens (Ireland)
Submitted on 3-Sep-2011 (English) 		Customer Rating: 5/5
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comments i would definitely recommend this hotel to anybody. i could not find any fault with the hotel. the staff were really friendly, the rooms were spotless and the food was amazing.
Hotel Response:

Dear Mr Owens, Thank you for your comments following your recent stay at Castle Hotel Macroom, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Best regards, Customer Service Team, Irish Country Hotels

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From: Pat Hanley (Ireland)
Submitted on 1-Sep-2011 (English) 		Customer Rating: 5/5
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comments The staff were exceptionally friendly and helpful.We were'nt fully satisfied with our original room but the Manager upgraded us without any pressing.The standard of the food is very high.
Hotel Response:

Dear Mr Hanley, Thank you for your comments following your recent stay at Castle Hotel Macroom, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Best regards, Customer Service Team, Irish Country Hotels

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From: Lesley Hogg (Ireland)
Submitted on 25-Aug-2011 (English) 		Customer Rating: 5/5
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comments Best short break we ever took. Friendly staff who were extremely helpful and food was delicious. Perfect location for touring Cork. Have already recommended this hotel to all my friends.
Hotel Response:

Thank you for your comments following your recent stay at Castle Hotel & Leisure Centre Macroom, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Best regards, Customer Service Team, Irish Country Hotels

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From: IAN HORNSHAW (Ireland)
Submitted on 15-Aug-2011 (English) 		Customer Rating: 4/5
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comments Lovely hotel, excellent food and service. Would defintely visit again.
Hotel Response:

Thank you for your comments following your recent stay at Castle Hotel Macroom, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Best regards, Customer Service Team, Irish Country Hotels

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From: Sandra Keane (Ireland)
Submitted on 5-Aug-2011 (English) 		Customer Rating: 5/5
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comments We really enjoyed our stay at The Castle Hotel & Leisure Centre Macroom. The food was exceptional, the staff were very friendly, helpful & enthusiastic. We experienced authentic Cork hospitality at its best and wouldn't hesitate to recommend the hotel. We will definitely visit again!
Hotel Response:

Thank you for your comments following your recent stay at Castle Hotel & Leisure Centre, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Best regards, Customer Service Team, Irish Country Hotels

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From: Rodica Apopei (Ireland)
Submitted on 27-Jul-2011 (English) 		Customer Rating: 5/5
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comments Hi there I've tried to leave a comment on the website people review and wouldn’t allow me. Of course everything was beautiful…high class! We really enjoyed staying in the hotel, dinner was great, breakfast was full of goodies and staffs were all professionalism! It was the second time we interact with the hotel and we have the same highest impressions…nice people, nice place, nice food! Well done to all of you, great work! Looking forward to see you again!
Hotel Response:

Thank you for your comments following your recent stay at Castle Hotel & Leisure Centre, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Best regards, Customer Service Team, Irish Country Hotels

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Jul-2011 (English) 		Customer Rating: 4/5
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comments Food was excellent both in quality and quantity. Dining staff particularly friendly and helpful
Hotel Response:

Dear Ms Sharpe, Thank you for your comments following your recent stay at Castle Hotel & Leisure Centre, a member of Irish Country Hotels. We very much appreciate you taking the time to send us your feedback and have passed this on to the hotel for review. Our customer feedback is very important to Irish Country Hotels. Thanks again, Customer Service Team, Irish Country Hotels

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From: brigitte georges (Ireland)
Submitted on 4-Nov-2010 (English) 		Customer Rating: 4/5
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comments it was a beaufigul stay we had my daughter and myself...the room didnt have a fantastic view but it was very confortable and pleasant and not too loud....i was a bit disappointed about a channel it was not possible to get but i understood...all the best....brigitte
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Sep-2010 (English) 		Customer Rating: 5/5
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comments Our stay at the Castle Hotel & Leisure Centre was most enjoyable. The newly rennovated rooms, luxurious facilities and excellent cuisine was only outshone by the warmness, friendliness and professionalism of the hotel staff employed. A most enjoyable and restful experience.
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From: treasa Kearney (Ireland)
Submitted on 1-Sep-2010 (English) 		Customer Rating: 4/5
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comments I had a fantastic stay at the Castle Hotel. The staff were incredibly helpful and friendly. They had a full Ceoliac menu for breakfast, lunch and dinner and staff were very accommodating to my dietary requirement. I would definitely recommend this hotel to anybody, its location is perfect for exploring major attraction around Cork.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Aug-2010 (English) 		Customer Rating: 5/5
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comments This was our first time staying in the Castle hotel. The staff were very helpful and friendly.
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From: Teresa Cutland (Ireland)
Submitted on 19-Aug-2010 (English) 		Customer Rating: 5/5
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comments Staff were extremely friendly, welcoming and helpful. This friendliness spilled over to the guests. Whether meeting people in the lift, at the bar or in the diningroom everyone seemed keen to chat, giving the hotel a feeling of home from home. The hotel itself was spotless and very well run and the food was excellentl. Bedrooms left nothing to be desired and if the ratings went up to 10 I would give it 11!
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From: john slattery (Ireland)
Submitted on 9-Aug-2010 (English) 		Customer Rating: 5/5
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comments All the staff were exceptionally friendly,welcoming & helpful. The food in both reastaurants was beautiful, our room was spacious and comfortable. Already looking forward to staying at the hotel again.
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From: Mike Turbutt (Ireland)
Submitted on 8-Aug-2010 (English) 		Customer Rating: 5/5
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comments All the staff were so friendly and helpful and the hotel was beautiful. Perfectly located for our jaunt around the Cork countryside and great value too. Breakfast was excellent and the food served in the bar is delicious! I would recommend this hotel to anyone heading down and wanting to explore the area. We'll definitely go back again. Thanks for a lovely stay.
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From: Michael O'Brien (Ireland)
Submitted on 5-Aug-2010 (English) 		Customer Rating: 5/5
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comments Great welcome,with attention and kindness which endured throughout our stay, wonderfull staff throughout. would be great to have more live music at night but none the less enjoyed ourselves.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2010 (English) 		Customer Rating: 5/5
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comments My Husband and myself had a three night stay at your hotel in july. We found the staff very friendly and helpful and most obliging and will recomend your hotel to family and friends.
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From: Paul Hanna (Ireland)
Submitted on 24-Jul-2010 (English) 		Customer Rating: 5/5
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comments i thought it was brillant . really clean really good food and really really helpful and friendly staff. thanks for a great stay fom paul hanna and roisin mongan
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From: Ian Shearwood (Ireland)
Submitted on 18-Oct-2009 (English) 		Customer Rating: 5/5
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comments We were delighted at the high standard of the food and chose to eat in the restaurant each evening. Great quality service and accommodation. We really enjoyed our stay.