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Bunratty Shannon Shamrock Bunratty, Co. Clare www.dghotels.com

rooms from € 59!  book now!

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Average satisfaction rating out of 5 for this property among customers	3.9 based on 56 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.
From: oliver sullivan Submitted on 2008-04-29	Customer Rating: 5/5
very nice hotel	report this review as inappropriate
From: Gina Longo Submitted on 2008-03-13	Customer Rating: 5/5
We were checked in immediately upon our arrival, even though we were early. When we had a problem with the heat in the room, the manager took care of it straight away by moving us to another room. Breakfast was excellent, and the hotel staff were very helpful overall. Would definitely stay here again.	report this review as inappropriate
From: vivian meadows Submitted on 2008-03-11	Customer Rating: 5/5
Excellant value for what we paid - very enjoyable stay	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-11	Customer Rating: 3/5
Rooms very clean, staff friendly and polite,excellent leisure centre. The reception "lounge" area was very cold, could do with a good coal fire.	report this review as inappropriate
From: doug barber Submitted on 2008-03-10	Customer Rating: 5/5
having read previous comments i was wary about booking but the worries were totally unfounded as we found no complaint with anything at all and had a lovely stay,the rooms were clean,breakfast was good and the restaurant food was lovely,will definately stay here again	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-10	Customer Rating: 4/5
Great location. Nice rooms, very clean, friendly staff. Very little on offer for breakfast, and wasn't restocked.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-05	Customer Rating: 3/5
Restaurant closed	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-04	Customer Rating: 4/5
HEATING WAS ON FULL AND COULD NOT BE TURNED DOWN AS REGALATOR WAS MISSING,WINDOW LOOKED OUT ONTO BACK OF RESTAURANT	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2008-03-04	Customer Rating: 5/5
We found the staff to be very friendly and helpful. However, I was quite surprised that there didn't appear to be any Irish staff.	report this review as inappropriate
From: James Walsh Submitted on 2008-03-04	Customer Rating: 4/5
had to queue for breakfast; no eggs available for breakfast; main restaurant closed on monday night	report this review as inappropriate
From: Mary Murphy Submitted on 2008-02-04	Customer Rating: 4/5
Hotel itself a little old,but staff,food & cleanliness was very good.	report this review as inappropriate
From: VIRGINIA MC LOUGHLIN Submitted on 2007-11-15	Customer Rating: 5/5
lovely breakfasts plenty to eat staff efficient,very friendly and helpful will return again. room comfortable clean and quiet.	report this review as inappropriate
From: Anita Daly Submitted on 2007-11-15	Customer Rating: 5/5
The food and service in the restaurant were excellent. The bedroom smelled a bit musty when we arrived. All in all an excellent holiday and we would return again.	report this review as inappropriate
From: joe dixon Submitted on 2007-10-02	Customer Rating: 5/5
very pleasant stay.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-29	Customer Rating: 3/5
Pleasant stay hotel in a good location cental to everything. Rooms basic but clean	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-10	Customer Rating: 3/5
There wasn't much choice on the menu in the restaurant. it was to warm in the pool area	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-03	Customer Rating: 5/5
We really enjoyed our stay, the staff were really friendly and helpful. We will definitely return in the future!	report this review as inappropriate
From: Gerard Langan Submitted on 2007-09-03	Customer Rating: 4/5
Building a bit old and beat-up.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-09-02	Customer Rating: 3/5
Very helpful staff, good quality evening meal. Hotel would benefit from a facelift.	report this review as inappropriate
From: caroline meade Submitted on 2007-08-31	Customer Rating: 5/5
enjoyable	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-29	Customer Rating: 3/5
food was good, hotel was clean and comfortable, although a bit old and in need of painting. Check bill before you leave, special offers are not always passed on to person checking you out!!!	report this review as inappropriate
From: Nichola Lynas Submitted on 2007-08-29	Customer Rating: 4/5
We had a very pleasant stay in the hotel and enjoyed the swimming pool, sauna and hot tub, but the steam room was not working, which was a bit disappointing ! Bar staff were rather colourless and unfriendly. Overall, it was fine.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-26	Customer Rating: 4/5
Overall satisifaction with staff and very pleasant room. Food excellant and service excellant - Hallway seems damp. I left my camera charger with two AA batteries in it plugged in in room 248 on my departure and after four phone calls it was not located thus my gripe.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-24	Customer Rating: 2/5
I found the hotel to be grotty. We complained about a smell of sewage from our bathroom and no one bothered to follow it up with us. We had three young children and it was not very pleasant. Found the staff unfriendly and not very helpful. Would not stay at this hotel or recommend it to anyone either.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-20	Customer Rating: 2/5
We had 2 rooms, i had a crack in the sink, the other 1 had 4 drawers, 3 of them had no handles on them so they could not be used. we had to ask for toilet pater as there were kess than a quarter of a roll in each room, no batteries in remote and no light switch on the lamp. Staff were courteous, but overall i would have difficulty in recomending this hotel.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-20	Customer Rating: 2/5
Old fashioned & smelly. Lacks warmth & atmosphere.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-08-12	Customer Rating: 5/5
Even though the hotel had a key card problem the staff were well able to cope. The location was fantastic and as for the food it was excellent. I went for my forthy celebrations which I was not looking forward to and I lived it!	report this review as inappropriate
From: Anne Marie Doheny Submitted on 2007-07-16	Customer Rating: 4/5
very welcomin hotel, food was delicious and room was very homely and cosy	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-07	Customer Rating: 4/5
Friendly atmosphere, comfortable clean rooms. Meals excellent only downside the leisure centre changing area could really do with an update as tiles shabby & grey looking-not dirty just past their use by date!	report this review as inappropriate
From: Irene Brown Submitted on 2007-07-06	Customer Rating: 5/5
having read previous comments about this hotel I was apprehensive about our stay. We were made most welcome and really enjoyed our break and would recommend this hotel to anyone.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-05	Customer Rating: 3/5
Staff extremely helpful and polite they could not do enough and were very efficient in dealing with the difficulties we had. Leisure center was fine. However the decor needs attention. There are many stains on carpets, bath pannels could do with a lick of paint as could other surfaces in the hotel. There was no entertainment in the hotel during our stay would have helped to have some music. Overall not too bad but certainly have seen better	report this review as inappropriate
From: TONY DOWD Submitted on 2007-07-05	Customer Rating: 5/5
VERY GOOD AND FRIENDLY	report this review as inappropriate
From: Sean Riordan Submitted on 2007-07-03	Customer Rating: 5/5
Stayed for 2 nights. Thoroughly enjoyed ever minute. One problem, my stay, 2 nights, was not long enough. Staff, food and fitness centre were all excellent. Will deinitly be back	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-07-02	Customer Rating: 5/5
very nice hotel	report this review as inappropriate
From: Leo Murray Submitted on 2007-05-12	Customer Rating: 5/5
Very friendly,polite and helpful staff..Great location.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-05-06	Customer Rating: 4/5
Great time - don't miss out and include the medieval banquet with your stay. Rooms are not big, but comfortable. For the money, rooms could be more attended to. Quick commute to airport.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-05-02	Customer Rating: 2/5
Gone very shabby breakfast ok just dinner bad	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-04-18	Customer Rating: 3/5
We had a very enjoyable week-end at Bunratty Shannon Shamrock Hotel, the staff couldn't have been nicer. There was music on the second night which added to our enjoyment. Our only criticism was that while there were different light switches for the bathroom and bedroom, the bathroom switch didn't work unless all the lights were on which was a pain during the night; one of the taps on the sink actually turned when you opened the tap and, the bath wasn't cleaned on the second day of our stay. We felt the Hotel could do with a good overhaul but, having said that, the staff made up for what was lacking. We were only staying for 2 nights, it would have been more annoying if we were staying longer.	report this review as inappropriate
From: Stephen Coghlan Submitted on 2007-02-19	Customer Rating: 3/5
Myself and partner stayed for 2 nights over a weekend. We found the hotel very nice, the room was clean and tidy. We had a meal in both the bar and restaurant and found the food very nice. Each night there was entertainment in the bar which was great so we didn't have to venture out at night.	report this review as inappropriate
From: Liam Kidney Submitted on 2007-01-28	Customer Rating: 3/5
The Shower was not working properly. The bath was not working properly either. I had to shower in the swimming pool which was closed on the Friday night but open on the Sat. and Sun. It was frustrating to say the least..... However, the meal was lovely and the reception staff and hotel staff were generally very firnedly and professional.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2007-01-08	Customer Rating: 5/5
very clean hotel, lovely meal, friendly staff	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-20	Customer Rating: 4/5
We enjoyed our stay, kids enjoyed it, they had the freedom to use the swimming pool, go up and down to their room.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-11-06	Customer Rating: 3/5
Hotel was only ok, to be honest we probably wouldn`t stay there again, having said that, is was a fantastic bargain only costing us e174.00 for everything but sometimes i would prefer to pay a bit more for something nicer	report this review as inappropriate
From: Carmel McDermott Submitted on 2006-07-31	Customer Rating: 5/5
We had a lovely stay in the hotel, staff were very helpful, efficient and friendly, and we would highly recommend it.	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-25	Customer Rating: 4/5
very enjoyable. the food was delicious and service in the restaurant was very good!	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-24	Customer Rating: 2/5
I thought the hotel was very run down and could have down with a major overhaul. The weekend we were there was very hot and there was no air conditioning in our room, in the bar or in the lounge which meant it was very uncomfortable for the whole weekend. Staff were very friendly and helpful	report this review as inappropriate
From: "Anonymous guest, details on file." Submitted on 2006-07-24	Customer Rating: 5/5
Room could have air conditioning or a fan at least	report this review as inappropriate
From: twomey/barry Submitted on 2008-03-11	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2008-02-11	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2007-12-20	Customer Rating: 3/5
From: "Anonymous guest, details on file." Submitted on 2007-11-10	Customer Rating: 4/5
From: Vivienne Young Submitted on 2007-08-30	Customer Rating: 4/5
From: Linda Caul Submitted on 2007-08-22	Customer Rating: 3/5
From: jackie o kelly Submitted on 2007-07-27	Customer Rating: 5/5
From: Christopher Byng Submitted on 2006-10-01	Customer Rating: 4/5
From: "Anonymous guest, details on file." Submitted on 2006-08-16	Customer Rating: 4/5

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