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Bunratty Shannon Shamrock
Bunratty, Co. Clare
go to hotel websitewww.dghotels.com
rooms from € 59!
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Average satisfaction rating out of 5
for this property among customers
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rating  3.9
based on 56 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.  
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From: oliver sullivan
Submitted on 2008-04-29
Customer Rating: 5/5
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comments very nice hotel
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From: Gina Longo
Submitted on 2008-03-13
Customer Rating: 5/5
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comments We were checked in immediately upon our arrival, even though we were early. When we had a problem with the heat in the room, the manager took care of it straight away by moving us to another room. Breakfast was excellent, and the hotel staff were very helpful overall. Would definitely stay here again.
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From: vivian meadows
Submitted on 2008-03-11
Customer Rating: 5/5
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comments Excellant value for what we paid - very enjoyable stay
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From: "Anonymous guest, details on file."
Submitted on 2008-03-11
Customer Rating: 3/5
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comments Rooms very clean, staff friendly and polite,excellent leisure centre. The reception "lounge" area was very cold, could do with a good coal fire.
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From: doug barber
Submitted on 2008-03-10
Customer Rating: 5/5
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comments having read previous comments i was wary about booking but the worries were totally unfounded as we found no complaint with anything at all and had a lovely stay,the rooms were clean,breakfast was good and the restaurant food was lovely,will definately stay here again
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From: "Anonymous guest, details on file."
Submitted on 2008-03-10
Customer Rating: 4/5
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comments Great location. Nice rooms, very clean, friendly staff. Very little on offer for breakfast, and wasn't restocked.
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From: "Anonymous guest, details on file."
Submitted on 2008-03-05
Customer Rating: 3/5
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comments Restaurant closed
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From: "Anonymous guest, details on file."
Submitted on 2008-03-04
Customer Rating: 4/5
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comments HEATING WAS ON FULL AND COULD NOT BE TURNED DOWN AS REGALATOR WAS MISSING,WINDOW LOOKED OUT ONTO BACK OF RESTAURANT
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From: "Anonymous guest, details on file."
Submitted on 2008-03-04
Customer Rating: 5/5
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comments We found the staff to be very friendly and helpful. However, I was quite surprised that there didn't appear to be any Irish staff.
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From: James Walsh
Submitted on 2008-03-04
Customer Rating: 4/5
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comments had to queue for breakfast; no eggs available for breakfast; main restaurant closed on monday night
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From: Mary Murphy
Submitted on 2008-02-04
Customer Rating: 4/5
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comments Hotel itself a little old,but staff,food & cleanliness was very good.
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From: VIRGINIA MC LOUGHLIN
Submitted on 2007-11-15
Customer Rating: 5/5
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comments lovely breakfasts plenty to eat staff efficient,very friendly and helpful will return again. room comfortable clean and quiet.
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From: Anita Daly
Submitted on 2007-11-15
Customer Rating: 5/5
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comments The food and service in the restaurant were excellent. The bedroom smelled a bit musty when we arrived. All in all an excellent holiday and we would return again.
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From: joe dixon
Submitted on 2007-10-02
Customer Rating: 5/5
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comments very pleasant stay.
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From: "Anonymous guest, details on file."
Submitted on 2007-09-29
Customer Rating: 3/5
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comments Pleasant stay hotel in a good location cental to everything. Rooms basic but clean
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From: "Anonymous guest, details on file."
Submitted on 2007-09-10
Customer Rating: 3/5
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comments There wasn't much choice on the menu in the restaurant. it was to warm in the pool area
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From: "Anonymous guest, details on file."
Submitted on 2007-09-03
Customer Rating: 5/5
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comments We really enjoyed our stay, the staff were really friendly and helpful. We will definitely return in the future!
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From: Gerard Langan
Submitted on 2007-09-03
Customer Rating: 4/5
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comments Building a bit old and beat-up.
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From: "Anonymous guest, details on file."
Submitted on 2007-09-02
Customer Rating: 3/5
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comments Very helpful staff, good quality evening meal. Hotel would benefit from a facelift.
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From: caroline meade
Submitted on 2007-08-31
Customer Rating: 5/5
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comments enjoyable
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From: "Anonymous guest, details on file."
Submitted on 2007-08-29
Customer Rating: 3/5
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comments food was good, hotel was clean and comfortable, although a bit old and in need of painting. Check bill before you leave, special offers are not always passed on to person checking you out!!!
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From: Nichola Lynas
Submitted on 2007-08-29
Customer Rating: 4/5
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comments We had a very pleasant stay in the hotel and enjoyed the swimming pool, sauna and hot tub, but the steam room was not working, which was a bit disappointing ! Bar staff were rather colourless and unfriendly. Overall, it was fine.
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From: "Anonymous guest, details on file."
Submitted on 2007-08-26
Customer Rating: 4/5
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comments Overall satisifaction with staff and very pleasant room. Food excellant and service excellant - Hallway seems damp. I left my camera charger with two AA batteries in it plugged in in room 248 on my departure and after four phone calls it was not located thus my gripe.
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From: "Anonymous guest, details on file."
Submitted on 2007-08-24
Customer Rating: 2/5
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comments I found the hotel to be grotty. We complained about a smell of sewage from our bathroom and no one bothered to follow it up with us. We had three young children and it was not very pleasant. Found the staff unfriendly and not very helpful. Would not stay at this hotel or recommend it to anyone either.
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From: "Anonymous guest, details on file."
Submitted on 2007-08-20
Customer Rating: 2/5
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comments We had 2 rooms, i had a crack in the sink, the other 1 had 4 drawers, 3 of them had no handles on them so they could not be used. we had to ask for toilet pater as there were kess than a quarter of a roll in each room, no batteries in remote and no light switch on the lamp. Staff were courteous, but overall i would have difficulty in recomending this hotel.
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From: "Anonymous guest, details on file."
Submitted on 2007-08-20
Customer Rating: 2/5
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comments Old fashioned & smelly. Lacks warmth & atmosphere.
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From: "Anonymous guest, details on file."
Submitted on 2007-08-12
Customer Rating: 5/5
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comments Even though the hotel had a key card problem the staff were well able to cope. The location was fantastic and as for the food it was excellent. I went for my forthy celebrations which I was not looking forward to and I lived it!
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From: Anne Marie Doheny
Submitted on 2007-07-16
Customer Rating: 4/5
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comments very welcomin hotel, food was delicious and room was very homely and cosy
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From: "Anonymous guest, details on file."
Submitted on 2007-07-07
Customer Rating: 4/5
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comments Friendly atmosphere, comfortable clean rooms. Meals excellent only downside the leisure centre changing area could really do with an update as tiles shabby & grey looking-not dirty just past their use by date!
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From: Irene Brown
Submitted on 2007-07-06
Customer Rating: 5/5
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comments having read previous comments about this hotel I was apprehensive about our stay. We were made most welcome and really enjoyed our break and would recommend this hotel to anyone.
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From: "Anonymous guest, details on file."
Submitted on 2007-07-05
Customer Rating: 3/5
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comments Staff extremely helpful and polite they could not do enough and were very efficient in dealing with the difficulties we had. Leisure center was fine. However the decor needs attention. There are many stains on carpets, bath pannels could do with a lick of paint as could other surfaces in the hotel. There was no entertainment in the hotel during our stay would have helped to have some music. Overall not too bad but certainly have seen better
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From: TONY DOWD
Submitted on 2007-07-05
Customer Rating: 5/5
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comments VERY GOOD AND FRIENDLY
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From: Sean Riordan
Submitted on 2007-07-03
Customer Rating: 5/5
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comments Stayed for 2 nights. Thoroughly enjoyed ever minute. One problem, my stay, 2 nights, was not long enough. Staff, food and fitness centre were all excellent. Will deinitly be back
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From: "Anonymous guest, details on file."
Submitted on 2007-07-02
Customer Rating: 5/5
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comments very nice hotel
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From: Leo Murray
Submitted on 2007-05-12
Customer Rating: 5/5
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comments Very friendly,polite and helpful staff..Great location.
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From: "Anonymous guest, details on file."
Submitted on 2007-05-06
Customer Rating: 4/5
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comments Great time - don't miss out and include the medieval banquet with your stay. Rooms are not big, but comfortable. For the money, rooms could be more attended to. Quick commute to airport.
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From: "Anonymous guest, details on file."
Submitted on 2007-05-02
Customer Rating: 2/5
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comments Gone very shabby breakfast ok just dinner bad
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From: "Anonymous guest, details on file."
Submitted on 2007-04-18
Customer Rating: 3/5
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comments We had a very enjoyable week-end at Bunratty Shannon Shamrock Hotel, the staff couldn't have been nicer. There was music on the second night which added to our enjoyment. Our only criticism was that while there were different light switches for the bathroom and bedroom, the bathroom switch didn't work unless all the lights were on which was a pain during the night; one of the taps on the sink actually turned when you opened the tap and, the bath wasn't cleaned on the second day of our stay. We felt the Hotel could do with a good overhaul but, having said that, the staff made up for what was lacking. We were only staying for 2 nights, it would have been more annoying if we were staying longer.
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From: Stephen Coghlan
Submitted on 2007-02-19
Customer Rating: 3/5
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comments Myself and partner stayed for 2 nights over a weekend. We found the hotel very nice, the room was clean and tidy. We had a meal in both the bar and restaurant and found the food very nice. Each night there was entertainment in the bar which was great so we didn't have to venture out at night.
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From: Liam Kidney
Submitted on 2007-01-28
Customer Rating: 3/5
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comments The Shower was not working properly. The bath was not working properly either. I had to shower in the swimming pool which was closed on the Friday night but open on the Sat. and Sun. It was frustrating to say the least..... However, the meal was lovely and the reception staff and hotel staff were generally very firnedly and professional.
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From: "Anonymous guest, details on file."
Submitted on 2007-01-08
Customer Rating: 5/5
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comments very clean hotel, lovely meal, friendly staff
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From: "Anonymous guest, details on file."
Submitted on 2006-11-20
Customer Rating: 4/5
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comments We enjoyed our stay, kids enjoyed it, they had the freedom to use the swimming pool, go up and down to their room.
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From: "Anonymous guest, details on file."
Submitted on 2006-11-06
Customer Rating: 3/5
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comments Hotel was only ok, to be honest we probably wouldn`t stay there again, having said that, is was a fantastic bargain only costing us e174.00 for everything but sometimes i would prefer to pay a bit more for something nicer
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From: Carmel McDermott
Submitted on 2006-07-31
Customer Rating: 5/5
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comments We had a lovely stay in the hotel, staff were very helpful, efficient and friendly, and we would highly recommend it.
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From: "Anonymous guest, details on file."
Submitted on 2006-07-25
Customer Rating: 4/5
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comments very enjoyable. the food was delicious and service in the restaurant was very good!
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From: "Anonymous guest, details on file."
Submitted on 2006-07-24
Customer Rating: 2/5
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comments I thought the hotel was very run down and could have down with a major overhaul. The weekend we were there was very hot and there was no air conditioning in our room, in the bar or in the lounge which meant it was very uncomfortable for the whole weekend. Staff were very friendly and helpful
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From: "Anonymous guest, details on file."
Submitted on 2006-07-24
Customer Rating: 5/5
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comments Room could have air conditioning or a fan at least
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From: twomey/barry
Submitted on 2008-03-11
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2008-02-11
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2007-12-20
Customer Rating: 3/5
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From: "Anonymous guest, details on file."
Submitted on 2007-11-10
Customer Rating: 4/5
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From: Vivienne Young
Submitted on 2007-08-30
Customer Rating: 4/5
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From: Linda Caul
Submitted on 2007-08-22
Customer Rating: 3/5
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From: jackie o kelly
Submitted on 2007-07-27
Customer Rating: 5/5
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From: Christopher Byng
Submitted on 2006-10-01
Customer Rating: 4/5
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From: "Anonymous guest, details on file."
Submitted on 2006-08-16
Customer Rating: 4/5