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Slieve Russell Hotel Golf & Country Club ****
Ballyconnell
go to hotel websitewww.slieverussell.ie
rooms from € 92!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.5/5
based on 712 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: Paul Burtenshaw (Ireland)
Submitted on 6-Feb-2012 (English)
Customer Rating: 5/5
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comments My wife and I have been going to this hotel at least twice a year for the last 6 or 7 years, we had our wedding reception at the hotel and it was lovely, we have never had any complaints, the staff are very friendly and helpful, we always find the hotel very relaxing and the choice of food is very good
Hotel Response:

Hi Paul Thank you for your great review from your recent stay with us and your loyalty over the years. we look forward to taking care of you both in the near future. Kind Regards, Kathriona Crowe. Quality & Training Manager

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From: ELAINE MCCRACKEN (Northern Ireland)
Submitted on 5-Feb-2012 (English)
Customer Rating: 5/5
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comments We went for an overnight stay at the Slieve Russell for my husband's birthday, On Arriving we found we had been upgraded to a suite. In our room we wrere delighted to find a birthday card, box of chocolates and bottle of wine as well as some fruit and bottles of water. The meal that night was excellent and the staff so pleasant and friendly. This was our second stay at the Slieve Russell and will certainly not be our last.
Hotel Response:

Hi Elaine Thank you for your great review, We are delighted that we helped make your special occasion an even better one than planned.We hope to have the pleasure of looking after you both again soon. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: Ronnie McDowell (Northern Ireland)
Submitted on 5-Feb-2012 (English)
Customer Rating: 5/5
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comments My wife and I stayed in the SR weekend 27th Jan 2012 and had a fabulous time. The staff were courteous at all times and the food is second to none, we had evening dinner in both restaurants. We walked around the Golf course on the Saturday morning, what wonderful views of the surrounding mountains and lakes. I would definately stay here again and will be later in the year. I would totally recommend this country club and Spa for a relaxing weekend or longer break.
Hotel Response:

Hi Ronnie Thank you for your great review. We are delighted that you enjoyed the Hotel and all we have to offer. We look forward to welcomming you both back again. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 30-Jan-2012 (English)
Customer Rating: 4/5
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comments Most things were perfect but breakfast in the setanta on the Sunday morning was quite streched with not enough staff, apart from this a great stay, thanks..
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jan-2012 (English)
Customer Rating: 4/5
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comments We had a lovely stay during Christmas, great kids club and the food was very good, looking forward to our next break down there.
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From: "Hotel Guest, details on file." (N/A)
Submitted on 15-Jan-2012 (English)
Customer Rating: 5/5
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comments Excellent stay, great food, great massage,lovely grounds for walks
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From: Daniel Morrissey (Ireland)
Submitted on 14-Jan-2012 (English)
Customer Rating: 5/5
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comments I really enjoyed my stay in the Hotel. The facillities, the food, and staff were all excellent. However the beer from the function room could do with improvement!!!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jan-2012 (English)
Customer Rating: 4/5
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comments Really enjoyed our stay, very friendly staff and great facilities. we were attending a wedding and food was really good, however the lunch menu was basic and disappointing.
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From: Jeffrey Mahon (Ireland)
Submitted on 6-Jan-2012 (English)
Customer Rating: 5/5
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From: Jeffrey Mahon (Ireland)
Submitted on 6-Jan-2012 (English)
Customer Rating: 4/5
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From: Martin Bell (Northern Ireland)
Submitted on 6-Jan-2012 (English)
Customer Rating: 5/5
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comments As a family, we were particularly impressed with the very high level of service at the Slieve Russell. The staff were extremely attentive, helpful, and courteous
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From: Chris Martin (United Kingdom)
Submitted on 3-Jan-2012 (English)
Customer Rating: 5/5
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comments A fantastic stay at a very comfortable hotel. Very good customer service and I would 100% recommend this hotel to anyone. The full Irish breakfast is worth the money alone :-)
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From: SEAN MCCUSKER (United Kingdom)
Submitted on 26-Dec-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (N/A)
Submitted on 23-Dec-2011 (English)
Customer Rating: 4/5
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comments Superb hotel, excellent food and service. Stayed for two nights and we were well looked after. Our room was at the front of the building over looking the road and a huge generator, however we were not troubled by any noise during the night. We would certainly recommend this hotel.
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From: Gary Monks (Ireland)
Submitted on 12-Dec-2011 (English)
Customer Rating: 3/5
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comments The hotel was lovely, the room was spacious and well equipped. The only draw back from our stay was the breakfast in bed which was very poor for a hotel of the standard of the Slieve Russell. The rashers, sausages and eggs were all badly dried up and it did let the overall experience down.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Dec-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Nov-2011 (English)
Customer Rating: 4/5
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comments We really enjoyed our stay and would stay here again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Nov-2011 (English)
Customer Rating: 5/5
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comments fabulous hotel with brilliant and efficient staff leisure centre great with extensive opening hours. room really spacious . only down side was speed of meal served in the restaurant on our second night, starter to dessert completed in 1 hour, little more time between courses would have made for a more relaxing evening .food gorgeous though
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Nov-2011 (English)
Customer Rating: 5/5
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comments From the moment we walked in the front door until the moment we left the Slieve Russell, we were impressed by the welcome, service, cleanliness, and standard of the hotel. We would like to comment of the friendliness of all the staff. We thoroughly enjoyed our stay and will definitely be back.
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From: carmel doughty (Ireland)
Submitted on 23-Nov-2011 (English)
Customer Rating: 5/5
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comments It is a lovely place to stay, cleaniness is A1 and food is fantastic, would recommend it highly to anybody.
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From: GERARD & LINDA KELLY (Ireland)
Submitted on 21-Nov-2011 (English)
Customer Rating: 4/5
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comments The first time that we stayed in the Slieve Russell Hotel was for our 10th Anniversary in 1992 and we were amazed to find such a hotel in Ireland. I found that the hotel is in excellent condition and has excellent facilities. We found the staff very warm and welcoming and everyone knew where they should be and what they should be doing. The food in the restaurant was excellent and everyting was cooked to perfection. However, although we booked a superior room I still found it expensive for the off-season period Overall we enjoyed our stay.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Nov-2011 (English)
Customer Rating: 4/5
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From: Helen Leach (United Kingdom)
Submitted on 20-Nov-2011 (English)
Customer Rating: 5/5
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comments We had a lovely and very relaxing weekend. Superb staff and no negative comments - even the weather was good! Only thing we would say is that we were slightly mystified as to why, on checking out, our sister in law received a 50 euro voucher to use on her next trip and we didn't! Was it something we said?!!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 20-Nov-2011 (English)
Customer Rating: 5/5
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comments Thank you so much for a wonderful weekend break. The attitude and care shown by your staff was outstanding. Truly, nothing was too much trouble. The room was comfortable and quiet and food was exceptionally good. The ambience in all areas of the hotel was warm, relaxing and above all welcoming. We will definitely return again for a longer stay.
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From: ray mcguinness (Ireland)
Submitted on 15-Nov-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Nov-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Nov-2011 (English)
Customer Rating: 5/5
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comments A very enjoyable stay, will definately stay again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Nov-2011 (English)
Customer Rating: 4/5
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comments Thoroughly enjoyed our stay.Very relaxing. Breakfast a little overcooked on the second morning, Apart from that no other complaints.
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From: FIONNUALA NEALON (Ireland)
Submitted on 10-Nov-2011 (English)
Customer Rating: 5/5
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comments We stayed recently, having availed of the Mid Term family package.Our 2 night break was just perfect. The hotel itself is very comfortable and the service was brilliant. Staff were very friendly and courteous. Facilities are very good with the Country Club and the Ciuin Spa. I really can`t fault the Slieve Russell hotel
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From: john robinson (United Kingdom)
Submitted on 10-Nov-2011 (English)
Customer Rating: 5/5
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comments The hotel has an excellent range of facilities and is extremely child friendly. The staff and the levels of service we received were exceptional and more than willing to assist in any way possible. The family room was spotless and spacious, even though we had an exrtra single bed to accommodate 5 people. The food was of a high standard and catered well for children. A very enjoyable experience!
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From: Robert McCleary (Northern Ireland)
Submitted on 10-Nov-2011 (English)
Customer Rating: 5/5
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comments We had a most enjoyable three day break in the Slieve Russell and although we had originally planned to explore the wider area, spent the three days being pampered by by all the faclities the hotel has to offer. We had a superb meal each evening in the main restaurant with excellent quisine; five star customer care and service from the staff and a very talented pianist playing in the background. During the day we enjoyed all the facilities of the health spa; pool and hot tub followed by a two mile walk around the perimeter of the golf course. Overall we had a superb three days in the Slieve Russell which we will repeat as soon as our diaries permit. Thank you for a genuinely memorable short break that set us both up to return to work refreshed.
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From: Paul Mangan (Ireland)
Submitted on 8-Nov-2011 (English)
Customer Rating: 4/5
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From: Jurena Daly (Ireland)
Submitted on 7-Nov-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 7-Nov-2011 (English)
Customer Rating: 4/5
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comments We thoroughly enjoyed our weekend away at the Slieve Russell. The food was lovely and eventhough we had booked 2BB & 1D, we still ate in the restaurant on the second night. The staff in the hotel were polite and very professional. One small thing I would say that the decor could be updated in the hotel but this is not something that would stop us coming back again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Nov-2011 (English)
Customer Rating: 5/5
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comments Great Stay, Lovely Hotel
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 23-Oct-2011 (English)
Customer Rating: 5/5
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comments Had a fantastic stay at the Slieve Russell Hotel Golf and Country Club, Staff were friendly and the food was great only problem was that we didnt have long enough to stay! Will definately be back!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Oct-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (N/A)
Submitted on 22-Oct-2011 (English)
Customer Rating: 4/5
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From: eileen carleton (Ireland)
Submitted on 18-Oct-2011 (English)
Customer Rating: 5/5
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comments wonderful relaxing weekend. Superb facilities.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Oct-2011 (English)
Customer Rating: 4/5
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comments Yes I had a nice stay at Slieve Russell Hotel, although quite expensive to stay over compared to the good deals that are on offer all over the country.
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From: ISABELLA MCGREECHAN (United Kingdom)
Submitted on 16-Oct-2011 (English)
Customer Rating: 5/5
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comments Truly enjoyable stay. Staff were extremely pleasant and accomodating. The wine and chocolates in the room on arrival was a lovely gesture.
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From: Keith Molloy (Ireland)
Submitted on 10-Oct-2011 (English)
Customer Rating: 4/5
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comments Really enjoyed our stay for a friends wedding. The room and facilities were excellent.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Oct-2011 (English)
Customer Rating: 4/5
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comments I was on a girlie weekend with a friend and we found the room very clean, well equiped and surprisingly quiet, given that there were two weddings on each of the nights we stayed there. The staff were very friendly, helpful and patient. Breakfast was lovely, however the only thing that could have been improved on was the food in the evenings. We ate in both restaurants and found the food to be ok but not special. Would I go back again ? Yes, for a family break with kids.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Oct-2011 (English)
Customer Rating: 5/5
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comments Excellent service as always. Facilities remain as clean and attractive as they did when we first visited in 1995
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From: robert carmichael (Ireland)
Submitted on 3-Oct-2011 (English)
Customer Rating: 4/5
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comments crazy coloured lights changing all the time in the satanta restaurant on sat night, were awful. much better on sun nite with jus low level normal light. but overall good stay.
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From: tracey mccann (Ireland)
Submitted on 3-Oct-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 28-Sep-2011 (English)
Customer Rating: 5/5
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comments The rooms were excellent and service first class. The staff went out of their way to cater to our needs. We will certainly be back again and recommend it to our friends and family.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 23-Sep-2011 (English)
Customer Rating: 5/5
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comments Food was excellent (though wine was over-priced). Spa was excellent. Golf was excellent. In fact everything was EXCELLENT!
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 21-Sep-2011 (English)
Customer Rating: 4/5
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From: PAUL MCNAMEE (Ireland)
Submitted on 18-Sep-2011 (English)
Customer Rating: 5/5
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comments Being a former Restaurant Manager myself and my wife a chef we were overawed with the food/service and professionalism of everything during our stay. It was maybe 11 years since we had been there and it certainly won't be as long again before we return!! Absolutely fantastic. Well done to everyone
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 17-Sep-2011 (English)
Customer Rating: 5/5
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comments Beautiful big room with very spacious bathroom. Extremely comfortable bed, a great nights sleep. Great hotel and great staff. Lovely breakfast too.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Sep-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Sep-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Sep-2011 (English)
Customer Rating: 5/5
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comments Had a great time, rooms were very clean, spacious and tastefully decorated. The staff were helpful and the spa was complete luxury! Look out for their deals, great value.
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From: clodagh Press (Ireland)
Submitted on 5-Sep-2011 (English)
Customer Rating: 5/5
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comments A beautiful hotel. staff v pleasant from the minute you enter the hotel and are greeted by conor to the receptionists, Amelia. The staff in the restaurant were also superb, Maria was serving us at our meal on Saturday night, she was excellent. Thankyou for making our stay most enjoyable.
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From: Richard Mc Glynn (Ireland)
Submitted on 4-Sep-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Sep-2011 (English)
Customer Rating: 5/5
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comments My family and I stayed at this hotel on the occasion of a birthday celebration in aug.We were all pleased with the accomadation and service .The staff were friendly and courteous especially in the dining room on the Sat night,they looked after thebirthday boy very well! We shall certainly be returning soon
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From: kevin mc cloy (Ireland)
Submitted on 4-Sep-2011 (English)
Customer Rating: 5/5
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comments excellent hotel in my view, attended a wedding there recently and had a brilliant relaxing stay. Rooms are warm and comfortable and food was delicious. Staff were excellent 10 out of 10
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From: Josephine Coyle (Ireland)
Submitted on 2-Sep-2011 (English)
Customer Rating: 5/5
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comments My husband and myself had a lovely stay in your hotel on the night of the 24th August.After having a very nice meal we went for a walk in the beautiful gardens and around the golf course. The following morning we had breakfast but unfortunately the weather was not to kind to us so after checking out we had no option but to make our way home. I really enjoyed our stay and found the staff very friendly.
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From: Gwen Wakefield (Northern Ireland)
Submitted on 1-Sep-2011 (English)
Customer Rating: 5/5
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comments Everything was excellent
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From: Tony Brady (Ireland)
Submitted on 1-Sep-2011 (English)
Customer Rating: 5/5
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comments I do think that internet and movies should be free of charge, other than that small glich everything else was very good
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From: Thomas McCabe (United States)
Submitted on 29-Aug-2011 (English)
Customer Rating: 5/5
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comments A beautiful hotel! I'm not a golfer, but your course made me almost wish I were! Very courteous staff, well stocked bar. The food was excellent as was the decor. Should the opportunity arise for me to visit Ballyconnell again I would not hesitate to stay at your fine resort.
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From: sean murphy (Ireland)
Submitted on 28-Aug-2011 (English)
Customer Rating: 5/5
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comments My Wife and I stayed at the beautiful Slieve Russell Hotel recently to celebrate our anniversary! We had been many times before and even stayed there for a few days during our honeymoon in 2007! We love the place so much! It has all you could want under one roof! Lovely food, a lively bar with evening entertainment, great staff all very welcoming and friendly! The spa is luxurious with great therapists! My wife is a therapist herself and couldn't praise her therapist high enough! The beautiful gardens and walkways are a must to see! You will never need to leave the place, once you are there! I love golf and it has the best courses! The room was clean, spotless and comfortable. Plus if you miss your daily trip to the gym while away from home, there is no excuse not go,as residents have full use of the gym, pool, sunua and steam room for free!!!! Can't wait to go back again soon!!! Thank you for a great stay - Sean Murphy
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From: James Mulvey (Ireland)
Submitted on 27-Aug-2011 (English)
Customer Rating: 5/5
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comments We had a very enjoyable stay, hotel lovely, staff and facilities excellent
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-Aug-2011 (English)
Customer Rating: 3/5
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comments We booked a 2 night midweek package and it was certainly value for money. We stayed in a standard room and although it was a bit faded and dated it was comfortable enough. Not sure we would have wanted to pay full price though. Having said that we would recommend a midweek break at this hotel, breakfast was great and the waitress at dinner went out of her way to be helpful which was much appreciated.
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From: phares patterson (Northern Ireland)
Submitted on 25-Aug-2011 (English)
Customer Rating: 4/5
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comments My wife and I and our two Canadian guests were very pleased with our stay in the Hotel. The rooms were clean and well presented - though I woud have liked a trouser press. The staff were very attentive and pleasent. The grounds were beautifully kept and all the little walkways proved very popular with our guests too. We would have no hesitation in returning for a further visit.
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From: Colin Harris (Australia)
Submitted on 24-Aug-2011 (English)
Customer Rating: 4/5
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comments Quality 4 star hotel always worth a visit
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From: arthur murphy (Ireland)
Submitted on 23-Aug-2011 (English)
Customer Rating: 5/5
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comments Myself and my wife were guests at a wedding a week ago, and found everything at the hotel to be 1st class.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-Aug-2011 (English)
Customer Rating: 4/5
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comments Great hotel, staff were professional and helpful. The only negatives were: -The lack of fridge in the room -Having to wear & pay for swimming cap, which seemed unessecary.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Aug-2011 (English)
Customer Rating: 5/5
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comments Most enjoyable and relaxing. Nothing could be faulted except the weather but that is not yet in your control.
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From: Martina Kearney (Ireland)
Submitted on 22-Aug-2011 (English)
Customer Rating: 5/5
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comments We got married in the Slieve Russell Hotel in Sept, 2009... We had an amazing time, and have been back several times for a weekend break/spa break. All staff have been absolutly wonderful, and each time we have stayed we have had one of the fantastic rooms overlooking rhe golfcourse. I could not fault anything with any of our stays in the Slieve Russell hotel, everything was perfect - from service to food. Cant wait unitl our next stay in the hotel!!!
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From: Hugh McGuirk (Ireland)
Submitted on 21-Aug-2011 (English)
Customer Rating: 5/5
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comments There for a wedding. Brought a newborn. Lovely bedroom, lovely hotel overall, lovely staff.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Aug-2011 (English)
Customer Rating: 5/5
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comments We loved our stay in the Slieve Russell. The staff were all so pleasant and helpful. Our meal in the Setanta Restaurant was beautiful. I am only sorry we couldn't stay longer. Thank you for a great stay
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From: JON LAWRITSON (United States)
Submitted on 20-Aug-2011 (English)
Customer Rating: 4/5
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comments great place to stay but would expect air conditioning
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Aug-2011 (English)
Customer Rating: 3/5
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From: Bernadette Hughes (Ireland)
Submitted on 16-Aug-2011 (English)
Customer Rating: 5/5
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comments My husband and I just spent one night in the hotel. We were attending a wedding and did not avail of all the facilities. However, we found the accomodation, food and service brilliant and fully intend to return for a longer break.
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From: Aidan McDonnell (Ireland)
Submitted on 15-Aug-2011 (English)
Customer Rating: 5/5
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comments We really enjoyed our stay at the Slieve Russell. The Staff throughout the Hotel were excellent, very polite, helpful and efficient. The Bedrooms were very well appointed and the facilities in the hotel were excellent. We have already booked another stay at the Slieve Russell for the Christmas Period, looking forward to another stay at this excellent Hotel. Aidan & Marion McDonnell
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Aug-2011 (English)
Customer Rating: 5/5
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From: Liam Henry (Ireland)
Submitted on 11-Aug-2011 (English)
Customer Rating: 5/5
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comments Wonderful hospitlity from professional staff, luxury accomodation in the most enchanting surroundings - heaven on earth!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Aug-2011 (English)
Customer Rating: 4/5
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comments We stayed for two a two night weekend break. We really enjoyed the hotel and we bot said it offered value for money
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Aug-2011 (English)
Customer Rating: 5/5
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comments I got a free upgrade to a superior room - happy days !!!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Aug-2011 (English)
Customer Rating: 4/5
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comments Lovely room, got an upgrade with view over the golf course. Pool perfect for children. Fab marked out 2 mile walk around the golf course. Food delivered to room was poor & expensive. Hotel bars very crowded as too many hotel functions on at once
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From: Thomas Murphy (Ireland)
Submitted on 7-Aug-2011 (English)
Customer Rating: 4/5
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comments Attended a wedding at the hotel on 30th July 2011 and had a very pleasant weekend. Stayed for three nights. Had one evening meal in the hotel which was very good. Breakfast was nice but was quite busy each morning.
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From: Karen Gilmour (Northern Ireland)
Submitted on 7-Aug-2011 (English)
Customer Rating: 5/5
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comments Me and my boyfriend were very impressed with our stay at the Slieve Russell Hotel. The hotel and grounds were lovely and the fact that we got a room upgrade was even better! We ate at the hotel on one of the nights that we stayed and the meal was excellent. we are already talking about booking to stay again soon! Thank-you for a great weekend! Karen Gilmour
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From: Aaron Christie (United Kingdom)
Submitted on 6-Aug-2011 (English)
Customer Rating: 5/5
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comments Dear Sir or Madam, I have recently returned from holiday in Ireland during which I stayed at the Slieve Russell as part of the Daniel O'Donnell concert package on the 19th July. The hotel, room, staff, food & concert were all excellent. However I do have one complaint. As the hotel hosted the concert and offered the package, I would have thought that better placed seats would have been offered with the package as you would have had access to the concert tickets well in advance of the concert. I was not asking for front row seats but 6 to 10 rows from the front would have been preferable to the 6 - 10 rows from the rear which i was given. The seats behind me had a better view of the stage as they were tiered and looked over the seats in front. You may wish to take this into consideration when offering concert packages in the future. Yours Aaron Christie
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Aug-2011 (English)
Customer Rating: 5/5
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comments We really enjoyed our short break. The staff were very friendly and food excellent. We particularly enjoyed the walks around the grounds/golf course and the leisure facilities were superb.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 3-Aug-2011 (English)
Customer Rating: 5/5
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comments We had a very pleasant stay as usual, Very relaxing clean and comfortable and staff are all very helpful.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Aug-2011 (English)
Customer Rating: 5/5
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comments hotel was lovely room was spacious and very clean
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From: Geoffrey Millen (Northern Ireland)
Submitted on 1-Aug-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Aug-2011 (English)
Customer Rating: 4/5
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comments Beautiful rooms excellent accommodation highly recommend
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From: Caroline Fitzpatrick (Ireland)
Submitted on 30-Jul-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Jul-2011 (English)
Customer Rating: 5/5
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comments I really enjoyed the spa, the hamman was nice and the massage was really lovely. there was a wedding on so the lobby was a little busy but we were not disturbed by any noise later.
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From: Ian HUNTER (Ireland)
Submitted on 29-Jul-2011 (English)
Customer Rating: 5/5
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comments The staff were welcoming and efficient. The room was a basic double, very comfortable and spotlessly clean. the evening meal was excellent and the breakfast is one of the best i have had. The grounds are amazing and the views are wonderful. Ian Hunter
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Jul-2011 (English)
Customer Rating: 5/5
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comments It was most enjoyable staff very efficient polite and friendly food was excellent room spotless and the complimentary bottle of wine was a very kind gesture. Superb gardens for a stroll Highly recommended
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jul-2011 (English)
Customer Rating: 5/5
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comments Having stayed a number of times at the Slieve Russell, I can never find fault - its a wonderful experience!!
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From: aaron clements (Ireland)
Submitted on 21-Jul-2011 (English)
Customer Rating: 5/5
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comments It was fabulous from start to finish. Rooms were top notch & the breakfast was amazing. The staff were excellent & would love to come back.
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From: Michael Banham (Ireland)
Submitted on 20-Jul-2011 (English)
Customer Rating: 5/5
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comments Excellent hotel very friendly staff service in dining room unobtrusive and very efficient.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Jul-2011 (English)
Customer Rating: 4/5
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comments Enjoyed our stay. Staff were friendly & helpful. Room was clean & spacious. Lovely bathroom with fantastic shower! Had a delicious meal in the restaurant. Beautiful grounds too.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Jul-2011 (English)
Customer Rating: 5/5
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comments great hotel, the grounds are amazingly well kept. Room was very spacious and had all what you would expect from such a hotel. Staff are genuinely very friendly. We were there for a wedding and we enjoyed the best food ever. Would have loved to have more time to enjoy the leisure centre and spa facilities.
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From: Marlene Hawthorne (Northern Ireland)
Submitted on 15-Jul-2011 (English)
Customer Rating: 5/5
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comments Really enjoyed our stay, staff were extremely pleasant and helpful, really relaxing, food was really excellent as was attention from waiting staff, a thoroughly enjoyable experience which I hope to repeat in the near future as it was good value for price.
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From: Sinead Hammond (Ireland)
Submitted on 4-Jul-2011 (English)
Customer Rating: 5/5
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comments Should be a 5 star hotel. Staff very attentive and professional. Hotel is spotless. Fictures and fittings immaculate - no wear and tear. Food fabulous. Didn't get an opportunity to visit spa which was a pity it would definately be on my priority list when I return for a visit.
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From: Michael Longley (United Kingdom)
Submitted on 3-Jul-2011 (English)
Customer Rating: 5/5
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comments #i have stayed here many times before and it never fails to give you a wonderful quality of stay
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From: Tina Monroe (Ireland)
Submitted on 2-Jul-2011 (English)
Customer Rating: 5/5
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comments We stayed at the Slieve Russell the night before a wedding in Ballyconnell and have to say we both thoroughly enjoyed our stay. The staff, everyone of them, from chambermaid to reception, restaurant and bar were all exremely courteous, friendly and all very professional. The breakfast was great, as was our dinner in the Conall Cearnach Restaurant. Didn;t get time to try out the leisure centre or spa...but next time hopefully. Justiry to say, we will definitely be back for another visit.
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From: Clair Condell (Northern Ireland)
Submitted on 2-Jul-2011 (English)
Customer Rating: 5/5
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comments Couldn't find any fault. Was there for a wedding and it was the best wedding meal I have ever eaten along with the best service I have ever experienced. Our room was immaculate and extremely comfortable. The breakfast was excellent. A terrific experience!
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 1-Jul-2011 (English)
Customer Rating: 4/5
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comments A very pleasant short break
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Jun-2011 (English)
Customer Rating: 5/5
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comments Stayed for a friends wedding and was a fantastic stay we got breakfast in bed room was gorgeous and friendly staff! Fab hotel!! If I was getting married I'd have my reception here very intimate!!
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From: Damien Carlin (Ireland)
Submitted on 26-Jun-2011 (English)
Customer Rating: 5/5
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comments Great place will be back for sure!!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-Jun-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Jun-2011 (English)
Customer Rating: 5/5
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comments Beautiful hotel & grounds, very clean, staff very friendly & helpful. Restaurant food was excellent & service was efficient but menu could have benefitted from a few more vegetarian options. I would have no hesitation in returning to stay here again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jun-2011 (English)
Customer Rating: 4/5
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comments Staff were very well trained and very helpful
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Jun-2011 (English)
Customer Rating: 5/5
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comments Stayed one night in this hotel. Found the staff very friendly and helpful. Food was excellent, room was spacious and comfortable. Would definitely return
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Jun-2011 (English)
Customer Rating: 4/5
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comments Service in the bar for soup and sandwiches very slow, waited half an hour and nobody came to let us know what the delay was. this was the only complaint we had. Enjoyed stay very much.
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From: PATRICK CONNOLLY (Ireland)
Submitted on 20-Jun-2011 (English)
Customer Rating: 4/5
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comments VERY ENJOYABLE STAY , COULD FIND NO FAULT WITH FOOD ACCOMODATION OR STAFF
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From: John O'Donogh (Ireland)
Submitted on 19-Jun-2011 (English)
Customer Rating: 5/5
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From: gerald mc carthy (Ireland)
Submitted on 18-Jun-2011 (English)
Customer Rating: 5/5
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comments enjoyed our stay, staff were great thanks.
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From: claire donaghue (Ireland)
Submitted on 16-Jun-2011 (English)
Customer Rating: 5/5
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comments i love the hotel.we got married there a year ago and it was a great day so we said we'd come back of our anniversary.we both had a great weekend,everyone is so friendly and helpful and the hotel is first class.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Jun-2011 (English)
Customer Rating: 5/5
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comments it was the best experience ever.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Jun-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 15-Jun-2011 (English)
Customer Rating: 4/5
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comments We would have preferred a room with a view, a room on an upper floor. Ground floor level rooms are not favourable. The breakfasts and dinner were excellent as was the service. Overall we enjoyed our stay, the room and surrounding grounds of the hotel are gorgeous and we would recommend it to friends and hopefully return for another stay in the near future. Many thanks.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Jun-2011 (English)
Customer Rating: 5/5
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comments Stayed overnight for family wedding - lovely hotel with beautiful surroundings. Rooms were clean and spacious - staff efficient and friendly - wedding meal and breakfast very good - would recommend staying here but check for deals as it can be expensive.
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From: elaine whearty (Ireland)
Submitted on 14-Jun-2011 (English)
Customer Rating: 5/5
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From: Charles Murrin (Ireland)
Submitted on 14-Jun-2011 (English)
Customer Rating: 4/5
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comments Really enjoyed our stay. Room was spacious and clean, food was great and overall it was a lovely break.
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From: Derek Clements (Ireland)
Submitted on 13-Jun-2011 (English)
Customer Rating: 4/5
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comments Generally an excellent few days and the golf course was magnificent. However, one sour note was the price I paid for my golf partner's non-alcoholic drink. The golf club bar did not have any of the many alcohol free beers commonly found in golf clubs to meet the needs of the "designated drivers" and help keep the roads safe, so my friend chose a "Rock Shandy", a bottle of Club Orange and a bottle of Club Lemon in a pint glass. Price was E 8.90, more than twice the price of my pint of Guinness on which there is excise duty. I questioned the price as did a club member who was present but we were told that is the price the register clocks-up. A "Rock Shandy" in the hotel bar was E 5.60. (price of 2 splits @ 2.80 each). How can you justify this kind of pricing policy? Derek Clements
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From: Carol Kermode (United Kingdom)
Submitted on 13-Jun-2011 (English)
Customer Rating: 5/5
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comments It was a lovely place and the staff were very efficient. we were there to attend a wedding and the reception was really good, the service prompt and nothing was too much trouble.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Jun-2011 (English)
Customer Rating: 5/5
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comments I was attending a wedding at the Slieve Russell and i was very impressed with the hotel. The food was beautiful and as a venue for a wedding i would rate it very highly. The room we were staying in was quite small but as we were only there for a few hours it didnt really matter.
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From: Kristina Fahy (Ireland)
Submitted on 13-Jun-2011 (English)
Customer Rating: 4/5
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comments Stayed for 1 night over the June bank holiday and thoroughly enjoyed the break. Meal was lovely in the Setanta restaurant on the Sunday night and the breakfast was great. Impressed with the room size and bathroom which is always important. Staff were excellent, friendly and helpful. Will return for another stay at a later date
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From: Gary Huber (Canada)
Submitted on 13-Jun-2011 (English)
Customer Rating: 5/5
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comments A beautiful resort, good golf course, good service and good dining
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From: "Hotel Guest, details on file." (Canada)
Submitted on 12-Jun-2011 (English)
Customer Rating: 5/5
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From: Rudy and Sandra Chiarandini (Canada)
Submitted on 12-Jun-2011 (English)
Customer Rating: 4/5
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comments The hotel stay was great. Great location and golf coarse. Service was good ,and enjoyed the food. Management were very helpful with the special situation our group was involved in. One point,when someone is at the golf desk to pay then going to the practice range be sure the staff informs the client that the golf ball dispensing machine only accepts 2euro coins. I was not told this and it was a long walk back and time would be short so I did not get to practice before my golf round.
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From: "Hotel Guest, details on file." (Canada)
Submitted on 11-Jun-2011 (English)
Customer Rating: 5/5
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comments A first class facility that exceeded our expectations. A picturesque setting that provided a superb golf facility. Rooms were spacious well appointed and clean. Service provided with a friendly smile. Hope to have the opportunity to return some day.
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From: Bernadette Dunne (Ireland)
Submitted on 9-Jun-2011 (English)
Customer Rating: 5/5
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comments THERE WAS A QUIET, CALM AND RELAXED ATMOSPHERE INSIDE AND OUTSIDE, WITH BEAUTIFUL SCENIC WALKWAYS. AN IDEAL VENUE FOR A HOLIDAY TO UNWIND AND GET PEACE AND RELAXATION.
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From: Allan Cheesman (Canada)
Submitted on 9-Jun-2011 (English)
Customer Rating: 4/5
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comments Staff very helpful. Great pool, but need to step up to 2011 and get rid of swim cap rule. Hasn't been done for years in North America. Overall great stay. Would recommend.
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From: Mary Mc Cabe (Ireland)
Submitted on 8-Jun-2011 (English)
Customer Rating: 5/5
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comments we had a very enjoyable stay room food and service top marks
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 8-Jun-2011 (English)
Customer Rating: 5/5
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comments My husband myself and our daughter only stayed at this hotel for 1 night. We found the accomadation excellent. The hotel staff were really friendly and helpful. Breakfast was excellent. I look forward to staying here again only for a longer period.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Jun-2011 (English)
Customer Rating: 4/5
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comments we had two fantastic days in the hotel,the rooms were beutiful.it was well worth the money we paid.food and service was excellient.i work on a golf course in dublin and the gardens and course is one of the bestiv ever seen.although i did pay 11 euro for two cokes for my girlfriend who doesnt drink which was the only bad thing i can find to say.all in all two great nights in a world class hotel and i look forward to coming back in the future
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 5-Jun-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 31-May-2011 (English)
Customer Rating: 5/5
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From: martin hammond (Ireland)
Submitted on 28-May-2011 (English)
Customer Rating: 5/5
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comments Booked a spa sensation package for both myself and wife for our anniversary and we were certainly not disappointed. From the lovely spa treatment to the delicious meal in the restaurant that evening , everything was excellent. Our only regret leaving the next morning was not getting the opportunity to explore the beautiful estate, which we will definitely return to do in the near future. Overall lovely hotel in splendid grounds and worth a visit.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-May-2011 (English)
Customer Rating: 4/5
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From: Ciara Mac Nally (Australia)
Submitted on 19-May-2011 (English)
Customer Rating: 5/5
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comments The staff were all lovely! Can't think of anything that would have made my stay nicer
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-May-2011 (English)
Customer Rating: 5/5
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comments Brilliant Hotel. Room was lovely and hotels surrounding area looked great. I was there for a wedding and the food was great especially the starter. Unfortunately I didnt get time to use half of the facilities but I look forward to getting back there sometime in the near futher
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From: PAUL TRACEY (Ireland)
Submitted on 15-May-2011 (English)
Customer Rating: 5/5
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From: John latchford (Ireland)
Submitted on 11-May-2011 (English)
Customer Rating: 5/5
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comments Super hotel super food super time and best of all your staff are excellent.The first three are great but without right staff its no good.Thank you for time to remember.JohnLatchford
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From: Jim Kelly (Ireland)
Submitted on 10-May-2011 (English)
Customer Rating: 1/5
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comments I have been to the Slieve Russell before but I was wondering how the change in the economy had effected the overall service in the hotel. I need not have worried! Everything about the SR was perfect. There was nothing I could find fault with. The food in both restaurents was excellent and reasonably priced. Our room was "superior" in every way and of course the staff were top class - friendly and obliging. My only issue was that my golf score did not match up. But that's another story. Overall great hotel and a great stay Jim Kelly
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-May-2011 (English)
Customer Rating: 4/5
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comments Very enjoyable & relaxing - courteous staff, good food and well maintained grounds/walks
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From: Daniel Goldrick (Ireland)
Submitted on 6-May-2011 (English)
Customer Rating: 5/5
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comments We always love to stay at the Slieve Russell Hotel in Cavan, not because it's a five-star hotel, but because of the unrivaled care and attention always by its staff and all concerned. We have travelled to many places - at home and abroad - but have found non better than the Slieve Russell, overall.
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From: Noel Mc Ginn (Ireland)
Submitted on 6-May-2011 (English)
Customer Rating: 4/5
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comments very enjoyable couple of days spent in the Slieve Russell. Great rooms, great food and very attentive staff as always. The only small blip was the problems with the wifi and having to pay for access when it really should have been included. Weather fab and the walk around the golf course was fantastic. The grounds, plants gardens etc looked superb
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-May-2011 (English)
Customer Rating: 4/5
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comments The holtel is full of old fashioned charm and very pleasant the surroundings are great. The rooms are comfortable and the bathrooms are well appointed. Room is not overly large but it is more than adequate. Tea and coffee making facilities are included in the room which is great. Lack of air conditioning in room could be an issue but in general would not be a problem for an irish hotel.
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From: Liz Walsh (Ireland)
Submitted on 5-May-2011 (English)
Customer Rating: 5/5
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comments The staff were extremely welcoming and friendly from the moment you walk in the door until you leave. For our family of 4 there were 2 double beds in the room and a single roll away bed and there was still plenty of room. The kids club gives parents a break and never ceases to amaze me from make a slieve russell alien, to making rice krispie buns the kids are always entertained, so much so that they don't want to leave the hotel for sightseeing. The grounds are immaculate and there a beautiful walks for those who prefer the outdoor to the fully equipped gym inside. A great stay for all. We cannot wait to return.
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From: Rebecca Robertson (United Kingdom)
Submitted on 4-May-2011 (English)
Customer Rating: 4/5
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comments Lovely hotel-however feel it is still expensive in these recssional times & we got it on a special offer! €230 including dinner for 2 people. Service, food & general atmosphere excellent though & can't be faulted.
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From: jean Hade (Ireland)
Submitted on 2-May-2011 (English)
Customer Rating: 4/5
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comments enjoyed stay would have liked to have been able to use the bar in the golf after 7 o clock
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 1-May-2011 (English)
Customer Rating: 5/5
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comments We booked a weekend package of 2 nights bed & breakfast with 1 evening meal included. It was our first time staying at Slieve Russell hotel and it definitely won't be our last. Staff could not have been friendlier or more helpful. All in all it was a Wonderful weekend - superb food, great craic and friendly atmosphere.
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From: Judith Smollen (Ireland)
Submitted on 29-Apr-2011 (English)
Customer Rating: 5/5
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comments Everything from the spa to the room was excellent. The staff were particularly helpful, efficient and friendly.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Apr-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Apr-2011 (English)
Customer Rating: 4/5
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From: Wendy Conway (Ireland)
Submitted on 21-Apr-2011 (English)
Customer Rating: 4/5
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comments I thought the hotel was fab and very family friendly. The food in the restaurant was to die for especially the lobster, hats off to the chef there. The room was very standard but the hotel was fab and the loby area where the fire was. I will be back for sure especially for the lobster.
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From: sean hughes (Northern Ireland)
Submitted on 16-Apr-2011 (English)
Customer Rating: 4/5
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comments Enjoyable stay, gave 4 out of 5 as I found the bedroom very warm at night and did try to reduce the temperature
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Apr-2011 (English)
Customer Rating: 5/5
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comments Clean, comfortable room; complimentary tea/coffee/water; excellent breakfast, and friendly, helpful staff in fine surroundings - highly recommended.
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From: Michael Jamieson (Ireland)
Submitted on 15-Apr-2011 (English)
Customer Rating: 5/5
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From: Vivien Kelly (Northern Ireland)
Submitted on 10-Apr-2011 (English)
Customer Rating: 4/5
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comments Service excellent. Fine dining - not quite fine dining - but we really enjoyed our stay. The spa is wonderful - the best massage we have ever had. Thanks to all.
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From: LISA BRATTON (Northern Ireland)
Submitted on 6-Apr-2011 (English)
Customer Rating: 5/5
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comments We had a fantastic stay at the Slieve Russell. Customer Service was exceptional!! We will definately be back.
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From: Regina Simpson (Ireland)
Submitted on 3-Apr-2011 (English)
Customer Rating: 5/5
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comments We are regular visitors to the Slieve Russell Hotel and it never fails to impress us. The Staff are always welcoming and the food is always top rate.
Hotel Response:

Dear Ms Simpson Thank you very much, I will pass your comments to the Staff. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: Michelle Maguire (Northern Ireland)
Submitted on 3-Apr-2011 (English)
Customer Rating: 5/5
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comments This is a first class hotel in a beautiful quiet setting. The staff are very professional and yet extremely friendly and the facilities at the hotel (inc. rooms, the leisure club & spa) are excellent. The quality of the food was very impressive, and while ours was a short break on this occasion, we had a wonderful relaxing time - we're already planning a longer break in July! Our thanks to all at the hotel!
Hotel Response:

Dear Ms Maguire Thank you very much for your comments. I will pass them to the Team. Kind Regards Kathriona Crowe Quality & Training Manager.

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From: Stephen Donnan (Northern Ireland)
Submitted on 3-Apr-2011 (English)
Customer Rating: 5/5
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comments the coffee in the restaurant is very poor.
Hotel Response:

Dear Mr Donnan Thank you for your comments. I will pass them to the Restaurant Manager. Kind Regards Kathriona Crowe. Quality & Training Manager.

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From: Stephen Kiernan (Ireland)
Submitted on 1-Apr-2011 (English)
Customer Rating: 4/5
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comments Enjoyable Stay . Dining in the same restaurant was disappointing. Portions were small.Would have likened to see a different menu or even a special dish of the day
Hotel Response:

Dear Mr Kiernan Thank you for your comments from your recent stay.I am sorry that we failed to meet your expectations. I will pass your comments to our Head Chef , Peter Denny. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Mar-2011 (English)
Customer Rating: 5/5
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comments I have stayed with you numerous times and have always enjoyed your Hotel, extremely comfortable, and attention to detail is fantastic. Very impressed with the calls from Room Service and reception checking if everything was to our satisfaction.Ordered ice and got it right away.Look forward to future visits to the Slieve Russell.Keep up the good work.
Hotel Response:

Dear Ms Macken Thank you very much for your lovely comments. I will pass them to staff and we look forward to looking after you again. Kind Regards Kathriona Crowe. Quality & Training Manager.

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From: Barry Steele (Ireland)
Submitted on 28-Mar-2011 (English)
Customer Rating: 4/5
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comments Excellent food, pleasant surroundings, friendly staff, good service and reasonable bar prices. Summed up, it makes for an enjoyable weekend break.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Mar-2011 (English)
Customer Rating: 5/5
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comments Very good atmosphere in the hotel in general. Service, provided by staff who were impeccably turned out, was second to none. Food in both bar and restaurant was prompt and well prepared. Overall very good value for money.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Mar-2011 (English)
Customer Rating: 5/5
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comments My stay was excellent all round, with fabulous food, excellent friendly staff and comfortable room and surroundings, would very much recommend to others
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From: Nancy McGlinchey (Ireland)
Submitted on 20-Mar-2011 (English)
Customer Rating: 5/5
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comments We really enjoyed our stay in The Slieve Russell Hotel. The staff were very helful and friendly. I have recommended your hotel to friends and family.
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From: David Megahey (Northern Ireland)
Submitted on 17-Mar-2011 (English)
Customer Rating: 4/5
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comments A pleasurable experience and I am planning to return for another stay, all the staff were very friendly ,helpful and enthusiastic
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From: David McCavery (United Kingdom)
Submitted on 13-Mar-2011 (English)
Customer Rating: 4/5
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comments Customer service was v good. Facilities excellent. Food great. We had asked for quiet room for our anniversary but experienced a lot of noise coming from the air conditioning system which we think was next door. This took a slight gloss off a great stay.
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From: CAROLINE O'KANE (Ireland)
Submitted on 13-Mar-2011 (English)
Customer Rating: 5/5
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comments super hotel, friendly staff, great food, great atmosphere, defo coming back!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Mar-2011 (English)
Customer Rating: 3/5
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comments Very enjoyable.nice staff but a little expensive.didnt like there was a charge for wifi use.
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From: Ciaran O Connell (Ireland)
Submitted on 6-Mar-2011 (English)
Customer Rating: 4/5
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comments Stayed for the 2 night B&B with 1 dinner. Room was very spacious and clean. Bed was big and comfortable. The food for both the breakfast and dinner was excellant. Service was also very good. Thermal suite was a bit of a let down. My partner had a treatment and this was excellant. The bar was busy on both nights and there was a good buzz around. All in all, a very enjoyable weekend.
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From: Helen Fleck (Northern Ireland)
Submitted on 6-Mar-2011 (English)
Customer Rating: 4/5
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comments We thoroughly enjoyed our weekend at the hotel. the friendly atmosphere in the hotel made you relax almost at once. Every area of the hotel was extremly clean and presentable and we really enjoyed the country club pool and the pathways round the golf course with there beautiful veiws over the country side. We have already told our friends and family about the great stay we had and hope to be back sometime soon
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From: Anne Rea (Northern Ireland)
Submitted on 6-Mar-2011 (English)
Customer Rating: 5/5
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comments Second time we've been back in a few months - lovely hotel, lovely stay
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From: Ken Monaghan (Ireland)
Submitted on 6-Mar-2011 (English)
Customer Rating: 5/5
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comments We had a really enjoyable relaxing stay, it was the first time we had a break since our twins were born 7 months ago. the staff were very friendly. we would highly recommend the slieve russell.
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From: PATRICK CUNNEEN (Ireland)
Submitted on 5-Mar-2011 (English)
Customer Rating: 5/5
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comments friendly staff at all points of contact, good food, plenty of facilities and things to do
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Feb-2011 (English)
Customer Rating: 0/5
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comments During our stay we stayed in room 546 when we got to the room it was so far from the reception Area, as I am pregnant it was a very long distance to walk, and carrying my bags to the room. There was nobody to help me with my bags. I asked to be moved to a room closer to reception but was told that there was a very big check in and they were unable to move me. I couldn't believe it. So from that my stay was not enjoyable. Food was lovely, n the room very comfortable but it ruined my stay having to walk so far, that I had to take it easy that eve as I'm 6 mths gone n my ankles were swollen.
Hotel Response:

Dear Ms Healy Thank you very much for your review of your stay with us in the slieve Russell Hotel. I am sorry that your stay was not to your satisfaction and I can appreciate that the distance to your bedroom from the public areas was quite a walk. As the hotel is such a large resort it is unfortunate that many of the bedrooms are located a good distance from reception and in particular rooms with a view or quiet rooms would be situated in these areas. I understand that you had requested a quiet room so unfortunately due to business levels at the time we had no where suitable to move you to. I do hope that at some stage you will revisit the Slieve Russell and experience us in a more enjoyable way. Please dont hesitate to contact me personally if you wish to return and I will ensure we look after you both and your little bundle!. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: Mary Spence (Ireland)
Submitted on 27-Feb-2011 (English)
Customer Rating: 5/5
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comments Great weekend in Slieve Russell Hotel staff very friendly helpful and polite. Food was excellent would highly recommend.
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From: David Willis (Ireland)
Submitted on 27-Feb-2011 (English)
Customer Rating: 5/5
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comments I stayed on the valentines weekend my wife and I had a bal. From the the minute we entered the the grounds until the minute we left every member of staff tended are every need. so thank you for a great weekend and I look to are next visit
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From: Chris O'Brien (Ireland)
Submitted on 27-Feb-2011 (English)
Customer Rating: 4/5
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comments disappointed with bar food menu, although food on offer was excellent, it was very limited and no side orders available.
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From: Peter Scarlett (Ireland)
Submitted on 27-Feb-2011 (English)
Customer Rating: 4/5
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comments The room was small. There was a very annoying noise coming from fans apparently during the evening. The duty manager, (Breda?), was very helpful and polite and sorted the noise very quickly when we complained. I don't eat dessert and when I asked for cheese instead I was told that there wasn't any. We found it surprising that a hotel of your rating couldn't provide this. Generally the stay was very pleasant
Hotel Response:

Dear Mr Scarlett Thank you for your comments. I am sorry that all aspects of your stay were not to your satisfaction. We certainly have cheeseboards available in the restaurants, would it be possible for you to advise me which restaurant you dined in so that I can follow up on your comments. Thank you Kathriona Crowe, Quality & Training Manager

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From: steven dougan (United Kingdom)
Submitted on 24-Feb-2011 (English)
Customer Rating: 4/5
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From: James Stapleton (Ireland)
Submitted on 23-Feb-2011 (English)
Customer Rating: 5/5
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comments We found the Slieve Russell Hotel Golf and Country Club very relaxing and very comfortable. The Staff were excellent and the Bar Service and wide range of menue was also excellent. The Lounges were very relaxing and comfortable. Leisure facilities and Staff were excellent. The food in the Restaurant was excellent with a very good variety. The Garden Walks was excellent and relaxing. This was our first visit for a relaxing weekend of which we certainly enjoyed and it will not be our last. We will be letting all our friends know of our find.
Hotel Response:

Thank you Mr Stapelton We appreciate your comments

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From: Deanne Mc Guinness (Ireland)
Submitted on 22-Feb-2011 (English)
Customer Rating: 5/5
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From: anita jamison (Ireland)
Submitted on 22-Feb-2011 (English)
Customer Rating: 4/5
.
comments i thoroughly enjoyed my stay here for 2 nights and could not fault any of the staff well done!!
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From: David Ebbs (Ireland)
Submitted on 22-Feb-2011 (English)
Customer Rating: 5/5
.
comments Very relaxing weekend break for both my partner and myself, staff were very pleasant, friendly and helpful and facilities of a high quality made it more than expected for us. Would highly recommend to family and friends.
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From: Brendan Walsh (Ireland)
Submitted on 21-Feb-2011 (English)
Customer Rating: 5/5
.
comments We had a pleasant stay at this establishment . Friendly staff value for money and excellent food . We were pleasantly surprised to find we had been upgraded to superior room which was most welcomed .
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From: John Carser (Northern Ireland)
Submitted on 21-Feb-2011 (English)
Customer Rating: 5/5
.
comments Accommodation and all facilities excellent. I have no hesitation in recommending this hotel for a break.
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From: Ursula Murray (Ireland)
Submitted on 14-Feb-2011 (English)
Customer Rating: 4/5
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From: Mairin Hobden (Ireland)
Submitted on 14-Feb-2011 (English)
Customer Rating: 5/5
.
comments Excellent Customer Service from all staff.
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From: james mc laughlin (Ireland)
Submitted on 13-Feb-2011 (English)
Customer Rating: 5/5
.
comments Excellent, Second to none
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 10-Feb-2011 (English)
Customer Rating: 5/5
.
comments Beatiful hotel with gorgeous gardens and golf course. Amazing spa, will be back soon!!
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From: Daniel MacSweeney (Ireland)
Submitted on 7-Feb-2011 (English)
Customer Rating: 3/5
.
comments The spa was brilliant. Thoroughyl reccomend it. The hotel staff were really friendly too but the food lets this place down with a bang. Couldn't even get the slieve russell ham sandwich right. I would have rated 5 if not for the food.
Hotel Response:

Dear Mr MacSweeney Thank you for your review from your recent stay with us. I am delighted that you enjoyed the spa and your stay as such, however I am most concerned about your comments about the food. If possible, would you mind emailing your experience to me as I would welcome the opportunity to investigate. my email address is handsk@quinn-hotels.com. Thank you in advance, Kathriona Crowe, Quality & Training Manager.

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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 6-Feb-2011 (English)
Customer Rating: 5/5
.
comments slieve ruaael is a lovely hotel. went for a wkend with my partner and really enjoyed our stay. The girl at check in was very friendly and helpful, we had superior room, it was great and a spacious bathroom with seperate shower and bath. breakfast and dinner was included in our rate, food was laways good, and yet again helpful satff. Also visited the hydrotherapy suite at the sap, it was brilliant very relaxing and also enjoyed a hot stone massage. Thouroughly enjoyed our stay and would recommend to friends.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Feb-2011 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Jan-2011 (English)
Customer Rating: 4/5
.
comments Hotel is fab, staff very pleasant, got upgraded to a deluxe room. Lovely open fires throughout. Spa very nice too. Restaurant food very nice and great variety of choices and lovely presentation. Only downside same wine different price in the two different restaurants. Would highly recommend hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Jan-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 26-Jan-2011 (English)
Customer Rating: 5/5
.
comments The room was perfect, food delicious and the spa was excellent - we will definitely be back!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jan-2011 (English)
Customer Rating: 5/5
.
comments I recently spend an overnight with dinner in the Slieve Russel and I can assure anyone thinking of staying here that they will not be dissapointed. It exceeded my expectation in all area,s. Staff were all pleasant, food was lovely and the room was clean and tidy and exactly what was expected. I look forward to my next visit.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jan-2011 (English)
Customer Rating: 5/5
.
comments Hotel is nice and clean, staff very helpful and friendly, food is excellent and rooms very comfortable. Decor is a bit dated now though and needs to check out the window seals in the room as they are going a bit
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Jan-2011 (English)
Customer Rating: 4/5
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From: Maura Kelly (Ireland)
Submitted on 15-Jan-2011 (English)
Customer Rating: 5/5
.
comments It was our first stay in your hotel and we enjoyed it immensely
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From: irene bowe (Ireland)
Submitted on 14-Jan-2011 (English)
Customer Rating: 3/5
.
comments Hotel is beautiful as is the grounds. the breakfast was also very good.Disappointed with room as we felt it was small compared with other hotels we have stayed in at a cheaper rate.How do you decide on who gets upgraded as my sister and mother did as did two couples when i was waiting in the queque.
Hotel Response:

Dear Irene Thank you for writing your review from your recent stay with us. I am delighted that you enjoyed some aspects of your stay but I am sorry that the room failed to meet your expectations.In answer to your question on how we choose who to upgrade, sometimes they are chosen randomly as they are staying a few nights, maybe they are celebrating a birthday or special anniversary or it can be because we need a particular room type. If you contact me personally for your next stay I will endeavour to upgrade you complimenatry and ensure that your stay is a pleasant one. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: EILEEN HAMILTON (Ireland)
Submitted on 13-Jan-2011 (English)
Customer Rating: 3/5
.
comments MY STAY AT THE SLIEVE RUSSELL WAS FINE, ALL I WOULD SAY IS THAT THE INTERIOR IS A LITTLE DATED, AND THERE WAS A LARGE DIRTY WET STAIN ON THE CARPET, WHICH POSSIBLY COULDN'T BE HELPED. THERE WERE ONLY ENOUGH TOILETRIES FOR ONE PERSON WHEN QUITE CLEARLY THERE WAS GOING TO BE TWO PERSONS SHARING THE ROOM, AND I WOULD HAVE EXPECTED THE MINIBAR TO HAVE BEEN AVAILABLE WHEN IT STATED THAT THERE WOULD BE ONE IN THE ROOM, SURELY THATS A MISSED OPPORTUNITY TO MAKE A FEW EXTRA EUROS !! WOULD I RECOMMEND THIS HOTEL TO A FRIEND ?? YES, BUT WITH A FEW RESERVATIONS.
Hotel Response:

Dear Miss Hamilton Thank you for your recent review of the Hotel. I am sorry that overall all aspects of your stay was not a more positive one but I will endeavour to use your comments constructivly to ensure that we can improve for the future.I have passed your comments regarding the carpet to our Accommodation Manager and she will endeavour to have this cleaned or replaced. in relation to the toiletries, we provide 1 double portioned bottle of product in each bedroom, this is the standard required as we are members of the "Green Hospitality programme" in an effort to avoid waste and protect the environment. Please dont hesitate to ask for extra supplies in the future if you require them, all Staff have been trained to assist Guests in whatever way they can.Currently it is our standard not to leave mini bars stocked as unfortunately years of having this facility has proven to be a non runner and a loss making service. There should have been a card in your room explaining the mini bar request procedures so my apologies if this was not the case. I appreciate your comments and If I can be of any further assistance to you in the future please do not hesitate to contact me personally. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Jan-2011 (English)
Customer Rating: 4/5
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comments Very relaxing and well treated by staff. Very Friendly enviroment and our daughter thoroughly enjoyed the kids club.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Jan-2011 (English)
Customer Rating: 3/5
.
comments Overun with children - no obvious attempts to control or limit; Over-crowded - again, no obvous attempts to limit; nice room and nice dinner; dreadful breakfasts - cold, over-cooked, poor quality, poorly presented.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Jan-2011 (English)
Customer Rating: 3/5
.
comments Hi There, The only thing that lets the hotel down is the food. The kells bar menu was pretty poor really. More variety needed and more options for sandwich fillings. Plain chicken or plain ham is pretty dyer in this day and age. The setanta restaurant wasn't the best either. Your lasagne (the safe option) had no white sauce and couldn't be eaten. Plus it had carrots which wasn't stated on the menu. The steak for some reason came with tomatoes on top which totally ruined the flavour. Oh and would it be hard to make a few real chips rather than cheap frozen ones? Other than the food, the leisure facilities were not that leisurely with the amount of children. So we avoided that. Room was excellent and the relaxing rooms throughout the hotel were great. One recommendation though, The place could do with a map as its so big and kind of confusing where everything was. Esecially for older guests. Thanks and best wishes.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Jan-2011 (English)
Customer Rating: 4/5
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comments Very impressed withthe hotel..we were staying for the Connolly/Bentley wedding and had no complaints only that I never used the spa facilities which was my own fault!! :-( The food served for the wedding was just superb..well done to all :-)
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 10-Jan-2011 (English)
Customer Rating: 5/5
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comments This is our 2nd yr staying in one of your suites for our anniversary and have to say as usual the service and food was excellent. Thanks
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jan-2011 (English)
Customer Rating: 4/5
.
comments Food and wine excellent in the restaurant and it was very special to have a live pianist arrive. However classical music would have fitted in much better rather than 'popular music' from the 80s and 90s, which made the experience quite elevator-like. Room and bathroom lovely, but shower was cold.
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From: Deirdre Mockler (Ireland)
Submitted on 5-Jan-2011 (English)
Customer Rating: 5/5
.
comments Lovely ,friendly and helpful staff in an immaculate, welcoming setting.
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From: Rosie Corrigan (Northern Ireland)
Submitted on 31-Dec-2010 (English)
Customer Rating: 3/5
.
comments I am a coeliac and assumed that all restaurant staff would be well-informed about this condition and the dangers of cross-contamination. However, on the first morning, I told the lady who was serving that I was a coeliac and asked for a gluten free breakfast. I was astonished when she started to serve my breakfast from the food on the hot buffet, leaving out only the bread and using the same serving utensils that had been used for the rest of the food. I had to explain to her, in front of everyone else in the queue that I could not eat it but needed to have my food prepared separately from other food with clean utensils used because of the danger of cross contamination. This made me feel very embarassed because I felt I was causing a lot of trouble for staff and being 'picky' and fussy for no reason. I did get my breakfast but it took a very long time and my husband was waiting with me so we were both very hungry when the food eventually came. Unfortunately, things didn't improve the following morning, in fact the situation was worse because I had to try to explain to a foreign waiter what my needs were as there was no-one else available at the time. I was also surprised that there were no gluten free sausages available as they are easily found in most supermarkets. If I was rating the breakfast alone, unfortunately it would score 0. My rating is taking into account the rest of our stay.
Hotel Response:

Dear Rosie I have tried to contact you by phone and will continue in my efforts to speak to you personally. Thank you for your comments.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Dec-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Dec-2010 (English)
Customer Rating: 5/5
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comments Staff very friendly, excellent rooms, really enjoyed our stay.
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From: Jones Julie (United Kingdom)
Submitted on 13-Dec-2010 (English)
Customer Rating: 5/5
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comments Fantastic hotel, great food and accommodation. Lovely views over the golf course. Staff very pleasant and helpful
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From: Sonya Holmes (Ireland)
Submitted on 13-Dec-2010 (English)
Customer Rating: 4/5
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comments The hotel was a bit expensive but overeall we had a very enjoyable stay, the bar staff were a little bit under pressure on the day we arrived and service took a little bit longer than it should of. front desk staff were very efficient on checking out, i would stay again but only it the prices were a bit more .less expensive
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From: Sarahanne L'Estrange (Ireland)
Submitted on 6-Dec-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Dec-2010 (English)
Customer Rating: 5/5
.
comments Excellent stay,warm,friendly staff,beautiful food - lovely atmosphere.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Dec-2010 (English)
Customer Rating: 4/5
.
comments suitable for families, however what was disappointing is the food on offer. On one occasion we ordered a ham sandwich and we were extremely disappointed with what appeared on our plate and the bread was slightly stale.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Dec-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Dec-2010 (English)
Customer Rating: 4/5
.
comments Very surprised at high quality of staff, food and warmth of hotel (it was snowing).
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Dec-2010 (English)
Customer Rating: 5/5
.
comments very enjoyable
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Dec-2010 (English)
Customer Rating: 5/5
.
comments We were very impressed with the high standards at the Slieve Russell Hotel. The extreme cleanliness of everywhere (room, corridors, restrauants, reception) was very noticeable which we feel is worthy of praise. The room (No 647) was very spacious and to a very high standard. The staff were very friendly and that includes everybody! This was our first time to stay at the SR but we most definitely will return again in 2011. Thank you for a very enjoyable short stay. Rory & Cora
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From: David Gilfillan (Northern Ireland)
Submitted on 29-Nov-2010 (English)
Customer Rating: 5/5
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comments All staff where extremely helpfully and pleasant. As it was a 50th Wedding anniversary gift the extra touches provided by the hotel were extremely generous and much apppreciated
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Nov-2010 (English)
Customer Rating: 4/5
.
comments We had a very enjoyable experience at the Slieve Russell - my second time to stay there - we were disappointed on our arrival on the Friday evening that the bar menu did not include french fries - after travelling from Wicklow we were looking forward to an informal meal, but we were disappointed. However, full praise to all of the staff in the Slieve Russell who were very helpful & made our stay very enjoyable. Well done! R
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From: Patrick Rooney (Ireland)
Submitted on 26-Nov-2010 (English)
Customer Rating: 5/5
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comments It was absolutely gorgeous and we will definitely be back.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 22-Nov-2010 (English)
Customer Rating: 4/5
.
comments excellant service and staff. food excellant.great atmosphere in hotel
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From: Kim McCallum (Northern Ireland)
Submitted on 21-Nov-2010 (English)
Customer Rating: 5/5
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comments We had a lovely stay at your hotel during November 2010. Our room was well maintained and the food excellent. Even when the hotel was very busy on the Sunday morning, the hotel put on extra tables so that we did not have to wait any extra time for breakfast. Have recommended this to our friends. Thanks again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Nov-2010 (English)
Customer Rating: 1/5
.
comments Although early check in requested we eventually got room at 4pm. Room was over a boiler which hummed all night so very noisy and unable to sleep
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Nov-2010 (English)
Customer Rating: 5/5
.
comments The Slieve Russell was an excellant experience
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From: Thomas Kelly (Ireland)
Submitted on 6-Nov-2010 (English)
Customer Rating: 5/5
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comments A great weekenda special mention for the receptionist Ewveline the room was beautiful the meal in the conall cearnach restaurant fabulous the only thing that could be improved upon is the bar menu in the evening. We will be making a return visit .
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 6-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2010 (English)
Customer Rating: 4/5
.
comments very enjoyable stay, great food great drink great staff great facilities great location, couldnt ask for more!!!!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2010 (English)
Customer Rating: 4/5
.
comments Upgrade showers in swimming pool area, restaurant across from reception was almost unbearably hot, increase variety on bar menu
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From: Stephen Cameron (Northern Ireland)
Submitted on 4-Nov-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2010 (English)
Customer Rating: 5/5
.
comments From the minute we arrived at the hotel, we were delighted to find that the staff were extremely friendly, courteous and helpful. Our room was pleasant, clean and well equipped. Both our evening meal and breakfast were delicious. Our stay was really enjoyed and we hope it was the first of many!
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From: Mark Morris (Ireland)
Submitted on 2-Nov-2010 (English)
Customer Rating: 5/5
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comments Excellent hotel, loads of activities for children to do and the kids club is superb. Service was brilliant at all times and you must experience the Slieve Russell to fully understand a relaxing hotel break
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From: arthur hade (Ireland)
Submitted on 2-Nov-2010 (English)
Customer Rating: 4/5
.
comments very satisfied with my stay over all excelent staff and good food rooms were very clean and felt very comfortable during my stay also golf course very nice stewards did their job as we had a hold up with frost and got evryone away will book again
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 4/5
.
comments The only thing we were disappointed with is your Bar menu. We just felt that arriving down on a very busy Sat evening as we did and unable to get into one of the restaurants we could only get soup and sandwiches/paninis, which to be honest is not very satisfactory. We also couldnt even get a plate of chips with our sandwiches which does not seem right considering they being cooked in your 2 restaurants. Your bar menu really needs to be changes
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From: TERENCE CASEY (Ireland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 5/5
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comments A very enjoyable and relaxing stay First Class service, Have stayed before and will again.
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From: Orla Murphy (Ireland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 5/5
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comments I thought of an idea whilst on holiday at your hotel. I found the children got a little bored of being with the adults in the evening time. Perhaps you should have a movie night for kids. eg. 8pm-10pm a pre-selected movie is shown to all kids there in the games room.
Hotel Response:

Thanks very much for your suggestions, I am not sure if you are aware that when the KIds klub is running we have movie nights from 7-10pm. we operate the kids klub during all holiday seasons . it is open for children aged 4- 14.Thanks very much Kathriona

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From: Michelle Fryer (Northern Ireland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 4/5
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comments Lovely hotel. Friendly, helpful staff. Good service.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 1/5
.
comments The bedroom facilities were comfortable and spa nice although it could benefit from better sound proofing between treatment rooms. However we attended a wedding at the hotel and whilst the hotel ran the wedding itself well, it was thoroughly unacceptable to have the bride and groom's bedroom burgled whilst they were at their wedding reception. The information about what bedroom they were in, when their reception was on and what dress code was involved would certainly seem in implicate hotel staff. It was a very upsetting experience for the bride and groom and for the guests who had given them gifts which were lost. I would not be recommending this hotel for other functions or weddings if this is likely to happen.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 5/5
.
comments Fabulous hotel most comfy bed ever great location and great time had superb wedding and hotel top class ..... cant wait to return !
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From: mary magdalene kennedy (Ireland)
Submitted on 30-Oct-2010 (English)
Customer Rating: 5/5
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comments We were very happy with our stay in Slieve Russell, We wanted some where special to celebrate 46 years married, and it could not have been in a more beautiful hotel, with such pleasend and helpful staff, who really were there to make our visit special. Tnank you so much and i hope it is the first of many stays. M. KENNEDY
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From: Patricia White (Ireland)
Submitted on 18-Oct-2010 (English)
Customer Rating: 5/5
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comments We thoroughly enjoyed our stay in your Hotel and would highly recommend it plus the staff were extremely polite and very friendly.
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From: Stephen Campbell (Ireland)
Submitted on 15-Oct-2010 (English)
Customer Rating: 5/5
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comments The hotel was very clean, the staff friendly and helpful. We had dinner in the Setanta restaurant and it was superb. My wife was very impressed with the spa, and the liesure facilities were excellent. The ideal place for a chilled break away.
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From: "Hotel Guest, details on file." (France)
Submitted on 12-Oct-2010 (English)
Customer Rating: 4/5
.
comments People from the staff are very kind and helpfull
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Oct-2010 (English)
Customer Rating: 5/5
.
comments Totally enjoyed my trip to Slieve Russell yet again. Very high stadards every time. Thanks
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From: Conal Kelly (Ireland)
Submitted on 10-Oct-2010 (English)
Customer Rating: 5/5
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From: colette Grennan (Ireland)
Submitted on 10-Oct-2010 (English)
Customer Rating: 5/5
.
comments Very impressed, room lovely, very clean, really enjoyed ourstay.
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From: Christelle Lightfoot (United Kingdom)
Submitted on 8-Oct-2010 (English)
Customer Rating: 5/5
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comments We truly enjoyed our stay. Staff was nice. Everything was clean and of good standard. Planning on a visit again next year.
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From: paul stanton (United Kingdom)
Submitted on 6-Oct-2010 (English)
Customer Rating: 4/5
.
comments unable to really comment only there from 9pm till 8 the next morning and only had breakfast (this I may note was very good)
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From: Joe Devlin (Ireland)
Submitted on 3-Oct-2010 (English)
Customer Rating: 5/5
.
comments In a word, Fantastic. We stayed in an Exec Suite which was amazing. Extremely comfortable and spacious. Dining in the hotel was a very welcoming experience and above all, and something I feel is very important, is the staff. They were the most warm, welcoming and helpful hotel staff I have ever met. Looking forward to staying in the hotel again, and this time using the Health Spa facilities.
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From: Thomas B J Kieran (United Kingdom)
Submitted on 2-Oct-2010 (English)
Customer Rating: 5/5
.
comments It was as ever up to your highest standards
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From: Aileen Flynn (Ireland)
Submitted on 1-Oct-2010 (English)
Customer Rating: 5/5
.
comments The staff were friendly and helpful. The rooms were bright and pleasant. The food was superb.The golf was exciting. The lounge area was very relaxing.We will be back. Thank you for a very enjoyable few days.
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From: CAROLYN JOHNSTON (Ireland)
Submitted on 30-Sep-2010 (English)
Customer Rating: 5/5
.
comments Booked midweek one night only and upon checkin we were upgraded to superior room, and boy was it! Huge bed, huge spotless bathroom and beautiful views over the golf course. Had dinner in Setanta, it was lovely, service excellent. Breakfast next morning first class, again excellent service. We have stayed before at this hotel and have never been disappointed, would recommend highly, can't wait to go back!!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Sep-2010 (English)
Customer Rating: 5/5
.
comments I had a most enjoyable stay at the Slieve Russell and would recommend it .The staff were friendly and helpful. Well done!
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From: Richie O Sullivan (Ireland)
Submitted on 24-Sep-2010 (English)
Customer Rating: 4/5
.
comments A great place to relax and unwind.
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From: Mark Woodhead (United Kingdom)
Submitted on 17-Sep-2010 (English)
Customer Rating: 5/5
.
comments We came to relax for a few days. That's exactly what we were allowed to do in such lovely surroundings.
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From: Margaret Curran (Ireland)
Submitted on 17-Sep-2010 (English)
Customer Rating: 4/5
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comments our stay at the slieve Russel hotel for a wedding was perfect, the food service and staff were amazing , only problem was the very large spider that crawled up our wall the next morning.
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From: Patrick Curran (Ireland)
Submitted on 16-Sep-2010 (English)
Customer Rating: 4/5
.
comments We enjoyed our stay in the Slieve Russell, beautiful hotel, the location and grounds are exceptional and well maintained. Staff throughout were very pleasant and friendly. We would have found our stay exceptional except that we thought the temperature in the bedroom was two or three degrees too high, I tried adjusting the thermostat but it didn't have any effect. Similarly I thought the water temperature in the swimming pool was a degree or two too high for my liking.
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From: John Roden (Ireland)
Submitted on 15-Sep-2010 (English)
Customer Rating: 5/5
.
comments The only disappointment is that for a hotel of this calibre, wifi should be available free to guests as in other establishments not even near this standard
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Sep-2010 (English)
Customer Rating: 4/5
.
comments staff very helpful and friendly
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Sep-2010 (English)
Customer Rating: 4/5
.
comments I've stayed a number of times at the Slieve Russell but the one thing that prevents me from giving top marks is the hidden charge to use the hydrotherapy area. The other hotel I stay at regularly in the area is Farnham estate and the spa is included in the overall cost. The staff during each of our stays were fantastic and the rooms very spacious - I haven't stayed in a standard room to date.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Sep-2010 (English)
Customer Rating: 5/5
.
comments As always thoroughly enjoyed our stay. Staff friendly and efficient, food delightful and rooms perfect. Thank you.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 6-Sep-2010 (English)
Customer Rating: 5/5
.
comments A four star rating providing a five star service
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Sep-2010 (English)
Customer Rating: 4/5
.
comments Very friendly and helpful staff Food very good. Good value for money
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 6-Sep-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Sep-2010 (English)
Customer Rating: 5/5
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From: Edwina O'Brien (Ireland)
Submitted on 5-Sep-2010 (English)
Customer Rating: 5/5
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comments A really enjoyable stay, first class! Staff extremely friendly. bedrooms were fantastic. As for the food it was gorgeous. We also stayed with our 7 month old daughter staff were very accomadating.
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From: John Humphries (Northern Ireland)
Submitted on 4-Sep-2010 (English)
Customer Rating: 5/5
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comments Excellent facilities. Staff very polite and efficient.
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From: Seamus Mallon (Ireland)
Submitted on 1-Sep-2010 (English)
Customer Rating: 4/5
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comments We were very happy with all aspects of the hotel. The service was very good and the food top class. Very happy.
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From: Liam Carroll (Ireland)
Submitted on 28-Aug-2010 (English)
Customer Rating: 5/5
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comments In our opinion Slieve Russell continues to be a class destination. The drive from Bray is motorway til you are "nearly there". When you go through the gates you know you are in a resort. From check in to check out was for us an experience in what hospitality is all about. We have been there 3 times in the past 7 years and the great standards we experienced then have been maintained there.Food and drink are as good as ever, we are golfers and I have played quite a few courses in Ireland this year, and Slieve Russell when we were there was in the best condition bar none!We will be back for sure.
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From: liz mccready (United Kingdom)
Submitted on 27-Aug-2010 (English)
Customer Rating: 4/5
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comments This was our third visit to the Slieve Russell Hotel and again ,I wasnt disappointed. We stayed two nights with one evening meal included in a very reasonable priced package. The food as usually was exquisite and all the staff were extremely friendly.My only criticism is on our second night we were awaken around 5 am by loud music and shouting coming from the room next door.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 27-Aug-2010 (English)
Customer Rating: 5/5
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comments Great kids club and overall excellent.
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From: Caroline Ledlie (Northern Ireland)
Submitted on 27-Aug-2010 (English)
Customer Rating: 5/5
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From: Garrett Donohoe (Ireland)
Submitted on 27-Aug-2010 (English)
Customer Rating: 4/5
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comments Great Hotel , well run and operated , Accomodation and Food were excellent, Lovely pool, sauna area. Overall delighted with the stay and think I will back again. Garrett Donohoe
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From: Chris & Olivia Duffy (Ireland)
Submitted on 24-Aug-2010 (English)
Customer Rating: 5/5
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comments Thank you for looking after my neighbours so well, they have been threw the mill lately, Mrs Olivia Duffy has been a wonderful person helping out people less fortunate than herself. It was a pleasure sending them off for two days to your Hotel, as I ahve stayed there myself last year, and found your hotel in the five star area. Thank You again Kind Regards Vivian Mc Keon www.vmkchauffeur.com
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From: Paul Corcoran (Ireland)
Submitted on 23-Aug-2010 (English)
Customer Rating: 5/5
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comments My wife and I stayed for one night on a special offer. Our first surprise was when our room was upgraded to a suite. We had a lovely walk in the expertly maintained gardens and followed the walk around the grounds for a half an hour using the guide notes from reception. We found the pool was very relaxing and our meal that evening was simply delicious. All this time the staff were very friendly and catered for us with attention and care. I played golf the following morning. It's a great course while my wife had a treatment in the spa. We left after lunch in the golf club. We can't speak highly enough of our stay. We really enjoyed it and based on my experiences I have no hesitation in recommending the hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Aug-2010 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 19-Aug-2010 (English)
Customer Rating: 5/5
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comments We had an excellent stay. The room was spacious and luxurious, the food was superb, the staff very friendly and helpful and the grounds just so relaxing. We will definitely be returning.
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From: david & ann mcivor (Northern Ireland)
Submitted on 19-Aug-2010 (English)
Customer Rating: 5/5
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comments We found the staff at all times, throughout the complex,extremely attentive & courteous & the quality & presentatiom of meals 1st class. We were most impressed with the condition of the golf course & indeed the gardens & grounds in general. One problem with visit our visit .. too short!!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Aug-2010 (English)
Customer Rating: 4/5
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comments The staff was the best qualities of the hotel; this created a welcome atmosphere. Also the facilities were very well maintained. There was great ease of booking in and out.
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From: Bob Gilmore (Northern Ireland)
Submitted on 18-Aug-2010 (English)
Customer Rating: 5/5
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comments First class for food; beautiful and well maintained grounds,hope to return one day.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Aug-2010 (English)
Customer Rating: 4/5
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comments I thought the staff were extremely friendly & most helpful. The only negative comment is that the room was really to small for a family of four but apart from that everything else was excellent!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Aug-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Aug-2010 (English)
Customer Rating: 5/5
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comments Very nice hotel. enjoyed our short stay. Visited the Spa where i was looked after by Philippa. Extremely professional girl. i will be back.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Aug-2010 (English)
Customer Rating: 5/5
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comments We enjoyed our stay at Slieve Russell, everything was perfect, from once we arrived until we checked out, we could not complain about anything, the staff were all so friendly and the food delicious. The leisure centre was lovely.It was a pleasure to stay with you, and hope to come back soon. Thanks for everything.
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From: Padraic Cummins (Ireland)
Submitted on 11-Aug-2010 (English)
Customer Rating: 4/5
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comments Very enjoyable stay, lovely setting, beautiful gardens, fantastic food and helpful staff, we will be back again.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Aug-2010 (English)
Customer Rating: 4/5
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From: Emma Dixon (Northern Ireland)
Submitted on 9-Aug-2010 (English)
Customer Rating: 5/5
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comments My husband and I had a wonderful stay at Slieve Russell to celebrate our 10th wedding anniversary. From the moment we checked in to the moment we checked out staff members were attentive, polite and enthusiastic. Our requests were always met with a 'can do' attitude. Despite the hotel being busy at times it was always possible to find a quiet area to relax. The food was extremely good. We stayed for two nights and didn't want to leave! I would recommend this hotel to all.
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From: William O'Neill (Ireland)
Submitted on 9-Aug-2010 (English)
Customer Rating: 5/5
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comments Beautiful hotel,grounds,and superb staff.
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From: Susan McGuigan (Ireland)
Submitted on 9-Aug-2010 (English)
Customer Rating: 4/5
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From: Gordon Kelly (Ireland)
Submitted on 9-Aug-2010 (English)
Customer Rating: 5/5
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comments Had an excellent weekend stay in the Slieve Russell for a wedding, Food and service were A1, Room was very spacious with big bathroom and facilitys and staff were to be complimented
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Aug-2010 (English)
Customer Rating: 4/5
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comments On check in we were given the room directly over the front door. I'm not sure was this because I had booked our room online. We were on a package of 302.00 for two nights bed & breakfast. We had booked in to attend a friend's wedding which might also have been an assumption that we wouldnt mind the noise level from the front door activity. I'm 6 months pregnant and was looking forward to a relaxing stay. First impressions of the room, room 107, absolutely tiny and very dull. (not worth the room rate we were paying). After a terrible nights sleep and being awake for several hours with noise from front door I spoke with a lovely receptionist who moved us very promptly to room 541. Obviously the difference in rooms was incredible not to mention the quiet. Receptionist name started with a P i think, she also has a small baby (sorry cant remember her name). Main point to note the rooms at the front of the hotel are not the same and therefore should be much cheaper overall. Food was great. Really enjoyed 2nd night.
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From: Caroline Pound (Ireland)
Submitted on 8-Aug-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Aug-2010 (English)
Customer Rating: 4/5
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comments Very noisey at 3 am outside our room door.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Aug-2010 (English)
Customer Rating: 5/5
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comments I had a very pleasant stay and found the staff to be extremely helpful and efficient.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2010 (English)
Customer Rating: 5/5
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comments Have stayed at the Slieve Russell before, so knew what to expect. Have also stayed recently at another hotel in the same class, in Cavan and was disappointed. The Slieve Russell would now be our hotel of choice in the Cavan area.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Aug-2010 (English)
Customer Rating: 5/5
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comments we really enjoyed our stay. we would appreciate notifications of any offers coming up in the future.
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From: SANDRA MCDONAGH (Ireland)
Submitted on 4-Aug-2010 (English)
Customer Rating: 5/5
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comments just 1 slight on slieve russell its not very well sign posted after driveing around in circles in very bad weather conditions we finally found it on arriveing at hotel thinking we would be late for d wedding reception we found out a lot of other guests had got lost as well ,but on checking in d lovely girl on d desk kindly upgraded us ,room lovely,will return hopefully if can find it again
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From: Mary Breen (Ireland)
Submitted on 3-Aug-2010 (English)
Customer Rating: 5/5
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comments The management and staff were very helpful and courteous at all times.The room was very nice and comfortable.All amenities were first class.
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From: Mary G Gillespie (Ireland)
Submitted on 3-Aug-2010 (English)
Customer Rating: 5/5
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comments Our experience with the slieve russell was outstanding. We held our wedding there and from start to finish, it was flawless. From the manager we had on the day to the food (which every guest commented on), service and requests - everything was carried out immediatly, with no fuss and a high level of professionalism. We stayed in the bridal suite for 2 nights and again, it was brilliant. The service in the slieve russell is exceptional and the staff are trained to the highest standard that I have ever experienced. Thank you.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Aug-2010 (English)
Customer Rating: 3/5
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comments The room we were given was much smaller than the one we stayed in previously, during a two might break last October. No iron in the room and no air conditioning was also disappointing. There were a LOT of wasps around over the three nights we stayed. (we extended our stay to avail of the spa). The hotel overall was comfortable. The dinner we had two nights was very enjoyable, however the breakfast room we found to be crowded and busy: joining a long queue to collect a hot breakfast did not seem relaxing at all. Alot of the time we found the hotel very warm - in the breakfast room, both restaurants both nights and in the relaxation suite in the spa. A little air conditioning would have been nice.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Aug-2010 (English)
Customer Rating: 4/5
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comments 2nd visit to this hotel and it did not fail to impress again. Rooms comfortble, staff helpful, friendly and efficient. Meals very nice, overall very relaxing experience.
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From: Paul Nugent (Ireland)
Submitted on 2-Aug-2010 (English)
Customer Rating: 4/5
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From: John Rice (Ireland)
Submitted on 31-Jul-2010 (English)
Customer Rating: 5/5
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comments My wife myself and our two children aged 9 and 16 had a most wonderful stay at this top class hotel. All the staff from the ladies making the beds to the manager are all friendly and most helpful, questions were answered straight away and any request was was fulfilled with a friendly smile. The food is to die for and I think for the quality ans service reasonably priced. We used the hotel as a base for touring the area which is stunning. A most enjoyable experience, we will be back.
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From: LesleyAnn Maxwell (Northern Ireland)
Submitted on 31-Jul-2010 (English)
Customer Rating: 4/5
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From: Tracey Dooley (Ireland)
Submitted on 31-Jul-2010 (English)
Customer Rating: 5/5
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comments The stay was beautiful and the spa was the most amazing thing I have ever been to the staff were great and helpful and there was refreshments and pieces of fruit around that you could eat while either relaxing or waiting for treatment. The food in Satanta restaurant was delicious and the service was really friendly, breakfast was presented great and had a large number of options to choose from at the buffet with both cold and hot meals. The only down side was that there was a large spider on our bathroom ceiling.
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From: Tracy McAtamney (Ireland)
Submitted on 30-Jul-2010 (English)
Customer Rating: 5/5
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comments We thoroughly enjoyed our stay here and are already planning our next trip back! Staff were all lovely and the hotel was perfect.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 30-Jul-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Jul-2010 (English)
Customer Rating: 4/5
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comments Both myself and my husband really enjoyed our stay here. The selection of food for breakfast was fantastic. The leisure facilities were excellent, spa, swimming pool and walkway around the golf course. We stayed for dinner, but were both disappointed with our main meal, starters and desserts were lovely. Check out the next day took quite a while as there was only one person on reception. Staff were very friendly and professional.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Jul-2010 (English)
Customer Rating: 5/5
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comments We had an amazing time at the Slieve Russell Hotel, and we cannot wait until we can go back, the staff and atmosphere of the hotel was fantastic, Thank you very much !!!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Jul-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United States)
Submitted on 27-Jul-2010 (English)
Customer Rating: 5/5
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From: JOHN SHIELDS (Northern Ireland)
Submitted on 26-Jul-2010 (English)
Customer Rating: 4/5
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comments The grounds were splendid as was the food and facilities. This was only out done by the attentiveness of the staff who were by far the best I have encountered at any hotel.
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From: Jimmy Hamill (Northern Ireland)
Submitted on 24-Jul-2010 (English)
Customer Rating: 5/5
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comments no complaints at all .. staff all helpful .. especially in restaurant for breakfast
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Jul-2010 (English)
Customer Rating: 5/5
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comments Excellent at every level, service, food & room quality
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From: Colin McNally (Northern Ireland)
Submitted on 20-Jul-2010 (English)
Customer Rating: 5/5
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comments All the hotel staff where very friendly and helpful, The kids club was fantastic full of events to keep the children entertained.
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From: Ryan Mills (Northern Ireland)
Submitted on 20-Jul-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Australia)
Submitted on 18-Jul-2010 (English)
Customer Rating: 5/5
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comments Fantastic
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Jul-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Jul-2010 (English)
Customer Rating: 4/5
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comments Lovely hotel, pleasant staff, maybe a bit expensive.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Jul-2010 (English)
Customer Rating: 5/5
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From: mary callaghan (Ireland)
Submitted on 11-Jul-2010 (English)
Customer Rating: 5/5
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comments we had a very enjoyable time at the slieve russell hotel, the staff were courteous and friendly, the food was delicious and the accomodation standards were excellent. I certainly would have no hesitation in recommending this hotel .
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Jul-2010 (English)
Customer Rating: 4/5
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comments Rooms Food and Service were all very good (I did not use Leisure facilities, I was a wedding guest). Notwithtanding the excellent facilities, price was more than I would have expected in these recessionary times. What left a lasting favourable impression on me was the genuine engagement of staff at a personal level - everyone was friendly and chatty with none of the guff or rehearsed/scripted dialogue one gets in other establishments.
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From: Siobhan Murray (Ireland)
Submitted on 9-Jul-2010 (English)
Customer Rating: 5/5
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comments We had a wonderful overnight stay, as we were at a wedding. The food was excellent. magnificent gardens and lovely area to sit out and enjoy the good weather. Breakfast was great and certainly the hotel provides excellent value for money.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Jul-2010 (English)
Customer Rating: 5/5
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From: GORDON GREEN (Northern Ireland)
Submitted on 8-Jul-2010 (English)
Customer Rating: 5/5
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comments Excellent in every way! Food, staff, service, & setting. A credit to the Quinn Group. We will return some time soon.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Jul-2010 (English)
Customer Rating: 4/5
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comments myself and my wife had a really nice stay at the slieve russell. We used the country club facilities which were great. We both enjoyed an excellent meal in the restaurant and then went for a walk in the very well maintained gardens. The only minor issue that arose was the winter duvet on the bed was to warm. We had a lovely stay and will go back again.
Hotel Response:

Thank you very much Mr Madden for your review. I am delighted that you enjoyed your stay. for your future visits, if you require a lighter duvet please mention at your reservation stage as we have a selection of lighter options available on request. Many Thanks Kathriona, Quality & Training Manager

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Jul-2010 (English)
Customer Rating: 5/5
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comments really enjoyed the stay. Hydrotherapy suite, the grounds and walks, golf drive, were the highlights
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From: Barry Watters (Ireland)
Submitted on 6-Jul-2010 (English)
Customer Rating: 0/5
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comments My wife and I were extrememly dissatisfied with our stay at Slieve Russell Hotel. We had booked a Superior room as we were on our honeymoon and was down graded to a family suite as we were bringing our 4month old daughter with us. The Family suite that we were giving was dirty and had drawing markings all over the walls.This was not a room we were expecting to spend our honeymoon in. I will not stay at the Slieve Russell again nor will i recommend this hotel to family and friends.
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From: Ciaran Moynihan (Ireland)
Submitted on 5-Jul-2010 (English)
Customer Rating: 5/5
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comments I were very impresed with both the friendly staff and the high standard of service. I had never stayed overnight before and was very impressed with the room. I used the Spa area which was top class and then had a very good breakfast. I certainly will return this summer to play the golf course.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Jul-2010 (English)
Customer Rating: 5/5
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comments The rooms are fantastic - spacious, clean and beautifully decorated. Staff really helpful and friendly. We were here for a wedding and it was a fantastic weekend.
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From: Karen Gilgunn (Northern Ireland)
Submitted on 4-Jul-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Jul-2010 (English)
Customer Rating: 3/5
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From: JANE SAVAGE (Ireland)
Submitted on 2-Jul-2010 (English)
Customer Rating: 5/5
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comments Great relaxing holiday with treatment at the Ciuin Spa. Delicious food, friendly helpful staff, wonderful lakeside setting and very reasonable rates. We'll be back to try our golfing skills very soon.
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From: CAROLINE READ (Ireland)
Submitted on 1-Jul-2010 (English)
Customer Rating: 4/5
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comments I have stayed many times before. always loved it there. there was no hot water in our room the next morning. whilst checking out the receptionist suggested that we did not turn the knob properly (this is felt like i was being told i was stupid) ... we did many times try everything. Then was advised that we should have phoned down to reception at the time. we were in a hurry to check out, so didnt really have that option. other than that it was a wonderful day/night.
Hotel Response:

Dear Ms Reid Thank you for your review from your recent stay, I am delighted that overall you enjoyed your stay. I do however understand that hot water is a basic requirement and I am sorry that we failed to provide you with this on the morning of checkout. I will follow through on this with our maintenance manager to establish what happened and to try and ensure that we can prevent this happening again in the future.Please accept my apologies for the Receptionists way of dealing with your comments, I have addressed this with the team. Please do not hesitate to contact me personally if I can be of any further assistance to you. Kind Regards Kathriona Crowe, Quality & Training Manager

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From: Joseph Newman (Ireland)
Submitted on 30-Jun-2010 (English)
Customer Rating: 4/5
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comments Very impressed with the cleanliness and high maintenance of hotel and grounds. Food was very good EXCEPT for a ham and cheese sandwich which we ordered on arrival midday Sunday - PROCESSED CHEESE - UGH ! Sandwiches after Wedding Reception were excellent.
Hotel Response:

Dear Mr Newman, thank you for your comments regarding your recent stay. I am delighted that you enjoyed your stay but please accept my apologies for the cheese that you received. the cheese that should have been served is Gouda, which we slice on the slicer to standardise presentation and portion size. I have spoke to the Foyer Manager to ensure that the correct products are used at all times.Thanks very much. Kind Regards Kathriona Crowe, Quality & Training Manager.

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From: Trevor Ingram (United Kingdom)
Submitted on 29-Jun-2010 (English)
Customer Rating: 5/5
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comments The staff could not have been more helpful. My wife's 60th birthday could not have been bettered anywhere else. The hotel, the staff, the food, the service, the spar and the golf are first class. Thank you and we look forward to a return trip.
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From: matt ryan (Ireland)
Submitted on 29-Jun-2010 (English)
Customer Rating: 5/5
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comments beautiful hotel. staff very helpful, rooms beautiful. fab breakfast. would recommend hotel to everyone.
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From: Brendan Doyle (Ireland)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments Fron check-in to check-out, my partner and I found the Slieve Russell experience wonderful. The staff were courteous. friendly and efficient, the service and attention we received was excellent, and the hotel and facilities are magnificent. Without doubt, we will be returning for another stay at your fantastic location.
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From: Debbie Treacy (Ireland)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments My stay here was thoroughly enjoyable. The rooms are fantastic and well equiped, the staff very helpful and the food amazing. I will definetley be returning!!
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From: Nanette Stewart (Northern Ireland)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Jun-2010 (English)
Customer Rating: 4/5
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comments extremely welcoming/attended a wedding reception and availed of the opportunity to play golf as well. super place & service will definitely be back VERY shortly
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From: bernadette jackson (Ireland)
Submitted on 22-Jun-2010 (English)
Customer Rating: 5/5
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comments My stay was comfortable, pleasant and relaxing. nice to have music in the bar in the evening
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From: JOANNE MCWILLIAM (Ireland)
Submitted on 21-Jun-2010 (English)
Customer Rating: 5/5
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comments Hotel room was excellent, staff very friendly and helpfull. Breakfast was excellent with alot of variety. Facilities were first class. Great hotel
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From: Niall Doran (United Kingdom)
Submitted on 19-Jun-2010 (English)
Customer Rating: 5/5
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comments Quality stay, large room with bath & great power shower in standard room. Flat screen TV also.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Jun-2010 (English)
Customer Rating: 4/5
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comments Lovely stay! Breakfast was over at 10, could have been on till half 10!
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From: Cathal Kearney (Ireland)
Submitted on 15-Jun-2010 (English)
Customer Rating: 5/5
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comments We really enjoyed my stay at the slieve russell, it was good value for a family of five and the pool and leisure facilities were enjoyed by all.
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From: Elizabeth Phelan (Ireland)
Submitted on 15-Jun-2010 (English)
Customer Rating: 5/5
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comments A most enjoyable stay Room of very high standard and spotless cleam Staff very bleasant and helpfull Would say overall very satisfied and would definately visit again
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From: Deirdre Gilroy (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 5/5
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comments Suite was beautiful and very tastefully decorated. Extremely comfortable. Service was second to none and everyone was extremely professional and pleasant. Checking in and out was no problem and hassle free and the food was magnificent.
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From: Liam Farrell (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 4/5
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comments A most enjoyable stay with wonderfull staff , very friendly and helpfull.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 5/5
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comments Staff were pleasant and helpful and room was very clean and comfortable. 100%
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 4/5
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comments Enjoyed the stay. Played golf and used Leisure facility. Service good. Would recommend
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From: Patricia brennan (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 5/5
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comments I cannot complement this hotel enough. The rooms were very comfortable. The breakfast was delicious with a great variety of foods. The evening meal was delicious. The hotel grounds are fabulous with lots of nice seated garden areas, there is so much room for relaxing and socalising in the bar and reception area and most of all i would like to complement the staff who were so helpful and nice.. best hotel i ever stayed in...
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 5/5
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comments We had a fantastic time. All of the staff were extremely pleasant and helpful. The room was lovely and the food was excellent.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Jun-2010 (English)
Customer Rating: 4/5
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comments Hotel is fantastic and very well laid out. Staff were extremely helpful. Only negatives would have been not been able to check in unto 4pm, which was not ideal as we were staying over for a wedding. Apart from that I would thoroughly recommend the hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Jun-2010 (English)
Customer Rating: 2/5
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comments Thought the upfront payment for room via cash a bit surprising. Felt as if the presumption was that we might climb down the drainpipe and not pay our bill in the morning. Also, the demand was also made before the room was even viewed, which is not normally the routine. Finally, while the girls on reception are quite friendly, two of them were hard to understand due to accents. Would have been nicer to hear local voices.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Jun-2010 (English)
Customer Rating: 5/5
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comments Top Class facility. Staff were very friendly. Food/Drink was excellent. Gym/Leisure/Pool facilities wee brilliant also.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Jun-2010 (English)
Customer Rating: 5/5
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comments lovely hotel, friendly staff, food excellent
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From: Jennifer McCarron (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 5/5
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comments I really enjoyed my stay with you! Food fab and great facilities what more could you ask for.....
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From: Ann Kelly (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 4/5
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comments I had my 86year old father with me and he found it very difficult to get in to the hotel as there was no rail to hold on to. He tried the ramp but it was too steep and without a rail it did not suit him, that was the only 'let down' everything else was wonderful, thank you. Ann
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From: Mari Hendrick (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 4/5
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comments The hotel is lovely and the staff very friendly and helpful. Will definitely recommend it. I could easily have stayed a few more days.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 4/5
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comments Overall very good.......upgrade and room great.....dinner and breakfast very good, service excellent in all areas with very friendly and attentive staff........one piece of advice...whilst very clean upgrade of foyer, attached areas including toilets and dinining rooms needed !!
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From: Carol Curran (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 5/5
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comments It has been twenty years since I stayed at the Slieve Russell Hotel. I stayed there the first year it opened. Our stay this time was fantastic, accommodation, food and excellent staff made our stay most enjoyable. could not fault it. It certainaly won't be another twenty years before we go back. Will make a point of staying there the next time we are in Cavan. A special thanks to the friendly staff. What a great hotel in a beautiful setting.
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From: Nicola Duffy (Ireland)
Submitted on 31-May-2010 (English)
Customer Rating: 5/5
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comments We had a great time and it was so relaxing,food was fab & the walk around the goft course was really good...
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From: Richard Hamilton (Northern Ireland)
Submitted on 30-May-2010 (English)
Customer Rating: 4/5
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comments The hotel seting and service were very good. We enjoyed a very pleasant walk around the grounds in magnificent weather. Also, some quiets moments of reflection in the secret garden. Regarding value for money, it could be considered relatively poor but this is known at the time of booking. The relatively high cost raises expectations and then to be asked to pay 3.5 euros for a swimming pool cap when the pool facilities are included is ridiculous. Some attention to minor maintenance on the walkway from the hotel to the garden is required. The overhead lights on the walkway do not appear to work.
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From: "Hotel Guest, details on file." (United States)
Submitted on 30-May-2010 (English)
Customer Rating: 5/5
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From: Lois Neill (United Kingdom)
Submitted on 29-May-2010 (English)
Customer Rating: 5/5
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comments We had a most romantic stay at Slieve Russell to celebrate our 1st wedding anniversary! Room was gorgeous and management gave us a complimentary bottle of wine to celebrate!! Food in hotel is amazing and service is 5 star!! Ciun Spa is a real treat, back massages were amazing!!
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From: Graham Hartnett (Ireland)
Submitted on 24-May-2010 (English)
Customer Rating: 4/5
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comments Very enjoyable stay at this fine hotel. Excellent service, good food, very relaxing walks and lovely scenery added to an enjoyable weekend break.
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From: Lynette Morgan (Ireland)
Submitted on 18-May-2010 (English)
Customer Rating: 5/5
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comments We had a great time in the Slieve Russell. Stayed for one night with our 3 yr old. This was our second visit to the Slieve Russell this year. Food was absolutely in the bar and also in the restaurant. The staff were extremely friendly and helpful. The grounds outside were fab also. All in all great time, would highly recommend it.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-May-2010 (English)
Customer Rating: 3/5
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comments I thought that the room service charge is quite expensive at €7 per person.
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From: Eileen Allen (United Kingdom)
Submitted on 16-May-2010 (English)
Customer Rating: 5/5
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comments My husband and I thoroughly enjoyed our stay at Slieve Russel.We experinced a warm friendly atmosphere and all the staff very courtous and helpful. The hotel offers great facilities, lovely well kept surroundings both inside and out.A really nice place for a special treat or occasion and to have a pleasent relaxing break
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From: paraic curran (Ireland)
Submitted on 16-May-2010 (English)
Customer Rating: 5/5
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comments nice walks
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-May-2010 (English)
Customer Rating: 5/5
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comments Fabulous surrounds and extremely pleasant staff. At a wedding and food was delicious. Highly recommended!!!!
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From: Dorothy Murray (Ireland)
Submitted on 10-May-2010 (English)
Customer Rating: 5/5
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comments We stayed with our 1 year old son and we could not have been happier. The room and hotel is very child friendly. The pool is great and the staff are very friendly and helpful. There was no problem to organise a baby sitter. Overall a very enjoyable stay.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 10-May-2010 (English)
Customer Rating: 4/5
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comments Really enjoyed the stay - food was excellent. One thing I would like to see in the swimming area, would be comfortable seating so that you could read etc.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-May-2010 (English)
Customer Rating: 3/5
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comments The rooms are only basic, almost identical to rooms in cheaper hotels. Not really worth the price. Breakfast was nice.
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From: Danielle Molyneaux (Ireland)
Submitted on 10-May-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-May-2010 (English)
Customer Rating: 4/5
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From: Karen Brogan (Ireland)
Submitted on 4-May-2010 (English)
Customer Rating: 5/5
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comments We were upgraded to a suite overlooking the golf course as we chose to stay in the Slieve Russell as our honeymoon. Room was fabulous and bathroom even better. It was such a novely having the tv piped through to the bathroom ! The Spa facilities are out of this world, i will be coming back for this reason alone...
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-May-2010 (English)
Customer Rating: 5/5
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comments Stayed at the Slieve Russell for one night whike attending a wedding. Room was excellent, staff were very friendly and helpful, food was of excellent quality and served piping hot. The grounds around the hotel were fabulous, kept to a very high standard. I will definitely be paying a return visit.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-May-2010 (English)
Customer Rating: 5/5
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comments Very enjoyable stay thanks to lovely staff especially in shop and front door manager
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From: Natalya McDonald (Ireland)
Submitted on 26-Apr-2010 (English)
Customer Rating: 5/5
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comments My husband and I greatly enjoyed our stay in the hotel. Thank you for the upgrade we received while checking in. Service, food,grounds of the hotel were impressive. We took part in Wine Tasting event on 16 April and it was very well organised. We would like to come back.
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From: patrick graham (Ireland)
Submitted on 26-Apr-2010 (English)
Customer Rating: 3/5
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comments Food and facilities were the best quality, the ambience is top class. Most staff excellent helpful and approachable; two or three, irish and foreign, were sad, sullen or introverted, i.e. NOT suitable for person-centred work. The hotel charges a high price; the service should leave no doubt as to the value. The customer should remember the experience not the price.
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From: Michael Donohoe (Ireland)
Submitted on 25-Apr-2010 (English)
Customer Rating: 5/5
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comments One thing, in particular, I've noticed about the front office staff over many stays at the hotel is that the pricing option suggested by them IS the best option - a good feeling about the hotel from the start.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Apr-2010 (English)
Customer Rating: 5/5
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comments The hotel and grounds are beautiful and all of the staff at the hotel are very friendly and helpful. We will go back again
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Apr-2010 (English)
Customer Rating: 4/5
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comments Great room and Excellent Food albeit served slowly
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From: shelley kennedy (Ireland)
Submitted on 22-Apr-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-Apr-2010 (English)
Customer Rating: 4/5
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From: eileen mc cormack (Ireland)
Submitted on 17-Apr-2010 (English)
Customer Rating: 5/5
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comments we had a wonderfull stay in the slieve russell. room lovley, food excellant, and the staff in the kids club were so attentive and friendly with the children. enjoyed all the leisure activities. thank you! WE WILL BE BACK!
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From: Francis Byrne (Ireland)
Submitted on 17-Apr-2010 (English)
Customer Rating: 5/5
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comments This was one of the nicest hotels we ever stayed in. The restaurants were to the highest standards. The staff were polite and curteous at all time. The Hotel itself had stunning gardens. We will definitely be returning and recommending to people we know.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 17-Apr-2010 (English)
Customer Rating: 5/5
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From: Diane Robinson (Northern Ireland)
Submitted on 17-Apr-2010 (English)
Customer Rating: 5/5
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comments This was the first time we had stayed at the hotel, and we will certainly be back. Everything was superb! Hydrotherapy suite a must for that special treat.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 16-Apr-2010 (English)
Customer Rating: 5/5
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comments Our stay was excellent. We were very appreciaitive of the complimentary upgrade as well as the standard of the room and the facilities of the hotel. Lovely stay and we would definitely come back again.
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From: Joanne Austin (Ireland)
Submitted on 15-Apr-2010 (English)
Customer Rating: 5/5
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comments had a great stay & will go back again soon - i hope just a pity there was no life guard in the pool during the Easter holidays to watch over the children.
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From: Emma Mc Callion (Ireland)
Submitted on 14-Apr-2010 (English)
Customer Rating: 4/5
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comments THe shower went from extreme heat to extreme cold which was uncomfortable. The service was excellent however both myself and my sister in law were disappointed that we did not get to experience the relaxation suite in the Spa as we only spent £90 in Cuin spa. I think for guests staying in the hotel use of the relaxation room for treatments should be included. It was however a very enjoyable stay.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 13-Apr-2010 (English)
Customer Rating: 5/5
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comments FABULOUS KIDS CLUB & FOOD WAS AMAZING. MY YOUNGEST DAUGHTER WAS UNFORTUNATELY UNWELL WHILST WE THERE THERE BUT THE STAFF WERE VERY HELPFUL & MINIMISED ANY DISRUPTION TO OUR STAY- WE'LL BE BACK!
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From: John Donnelly (Ireland)
Submitted on 12-Apr-2010 (English)
Customer Rating: 5/5
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comments Even though my stay in the Slieve Russell was short i was very impressed with the hotel ,the service and your staff,we had one small problem with our meal on the Friday night in the restaurant,a meal ordered for my Daughter was not the right order but the lady who served us corrected it so efficiently that it was if it had never happened,excellent ,i hope to visit again in the near future and stay longer to enjoy the many facilities available in your superb hotel,keep it up and many thanks to all concerned.John J Donnelly
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From: ciaran corr (Ireland)
Submitted on 12-Apr-2010 (English)
Customer Rating: 5/5
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comments Once again my stay with my family in the Slieve Russell was both relaxing and enjoyable, great food, friendly staff and we were really impressed with the new upgrade in the leisure comlpex. Thank you
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From: michelle mcauley (Ireland)
Submitted on 9-Apr-2010 (English)
Customer Rating: 5/5
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comments Our stay was one of the most amazing experiences we have had in a hotel. We could not fault anything about it. We would definately return sometime in the futur. We are thinking of making it a yearly thing.
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From: Lorraine McMillan (Northern Ireland)
Submitted on 9-Apr-2010 (English)
Customer Rating: 4/5
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comments Really beautiful Hotel with excellent food and helpful staff. Would have been 5 but the heating in the rooms was not working properly and it had snowed!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Apr-2010 (English)
Customer Rating: 4/5
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comments when making the booking i was informed the swimming pool was not available,,, i was offered use of the SPA which was valued at 30 Euro...I asked for an upgrade, neither mw wife or myself wanted to use the Spa at that time...I have no problem with that except when we arrived we were told the pool was reopening ...I feel that if the pool was that close to reopening i feel we might have been advised of the possibility of same. Bed was very comfortable ,however may i suggest that guests might be advised of the availability of blankets as the duvet was far to warm,,, (maybe a plus point to some ?) On the whole it was a pleasing weekend...Entertainment was good...not too loud. Hoping you find this comment useful....
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Apr-2010 (English)
Customer Rating: 5/5
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comments Staff were very friendly and professional. Overall we were very satisfied with the room and the facilities in the hotel.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Apr-2010 (English)
Customer Rating: 4/5
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comments staff were clean neat and friendly. on arrival reception desk personael were smiling and very friendly. food ,portions small but nice. breakfast was excellent. room was very good fantastic view but needs a repaint as does much of the hotel.the shower and sink need to be better cleaned, disappointed with that. leisure centre and staff nice and adequate. most people look at three items how clean is the place, how good is the food, how friendly are the staff. so you got 2 out of 3. would I go back yes I would. thank you for a relaxing time.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Apr-2010 (English)
Customer Rating: 4/5
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comments we had a lovely time, housekeeping staff especially nice, disappointed no robes or mini bar, unless requested. Long walk round golf course was fantastic, and fountain in front of hotel beautiful at night. Lovely spa, hope to have a treatment next time.Lost property was posted, much obliged.
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From: Margaret Clarke (Ireland)
Submitted on 1-Apr-2010 (English)
Customer Rating: 5/5
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comments Nice spacious hotel, plenty of comfortable areas to enjoy reading. Golf course and hotel grounds in wonderful condition and so well maintained. Food in Conal Cearnach resturant very good. Bedrooms lovely. Staff very friendly, will definitely be returning to Slieve Russell.
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From: Rosaleen Callery (Ireland)
Submitted on 1-Apr-2010 (English)
Customer Rating: 5/5
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comments Everything was perfect and all the staff were the friendliest we have come across, well done. We even got up-graded to a lovely suite, thank you
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 1-Apr-2010 (English)
Customer Rating: 5/5
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comments Excellent hotel and conference facilities, with great food.
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From: Mark O'Donovan (Ireland)
Submitted on 28-Mar-2010 (English)
Customer Rating: 5/5
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comments It was a most enjoyable stay. The food, atmosphere, housekeeping and overall service were faultless. The extra touches for my wifes birthday were greatly appreciated. Will definitely go back and would not hesitate to recommend.
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From: Jim Holohan (Ireland)
Submitted on 28-Mar-2010 (English)
Customer Rating: 5/5
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comments We found the hotel lived up to our expectations. Lovely, comfortable room, good food, lively bar, beautiful surroundings, lots to do (even for non-golfers!). The pool was being serviced during our stay and we missed that amenity -tho I know that the Spa was available. Above all, the hotel staff are very friendly and do everything to ensure that guests have a good experience. I left some clothes after me in our hotel room and they were forwarded to me within 48 hours with no charge accepted - I think that tells it all. Many thanks and we will be back. Angela (Donegal)
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-Mar-2010 (English)
Customer Rating: 5/5
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comments I was very satisfied with my stay at Slieve Russell and will definately return. The staff were lovely and nothing was too much trouble - it really does have everything you would want or need. I only booked to stay one night and liked it so much I stayed an additional night. Can't wait for my next visit!!
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From: Arthur Brainard (United Kingdom)
Submitted on 23-Mar-2010 (English)
Customer Rating: 4/5
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comments I stayed one night,after a wedding reception.It was wonderful. The service was excellent.There was a great selection on the breakfast buffet.I enjoyed my stay here.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Mar-2010 (English)
Customer Rating: 5/5
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From: Sharon Logue (Northern Ireland)
Submitted on 22-Mar-2010 (English)
Customer Rating: 5/5
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comments Our stay exceeded our expectations of this type of hotel. The staff were really friendly and helpful, the facilties and setting were superb and the meals were of a high standard. We were upgraded for free to a superior room which was a nice touch. I would definitely recommend the Slieve Russell and would stay there again without reservation.
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From: Michael O'Leary (Ireland)
Submitted on 22-Mar-2010 (English)
Customer Rating: 5/5
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comments We had an absolutely fantastic weekend at the Slieve Russell hotel, The room was perfect overlooking the golf course , the food was amazing and beautifully presented . Cant wait to go back
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From: Paddy Mulligan (Ireland)
Submitted on 8-Mar-2010 (English)
Customer Rating: 5/5
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comments Enjoyed my stay, very relaxed atmosphere and excellent food
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From: Peter Axelsson (Ireland)
Submitted on 7-Mar-2010 (English)
Customer Rating: 4/5
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comments Great hotel, with great food. Only negative was that the childrens pool was under renovation, was told in adavance though.
Hotel Response:

Thank you very much for your review, we are delighted you enjoyed your stay. Our apologies for the renovations to the Country Club during your stay but we trust that our new facilities will further enhance your enjoyment for future visits. Thank you The Quality & Training department

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From: alan rooney (Ireland)
Submitted on 7-Mar-2010 (English)
Customer Rating: 5/5
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comments It very rare that you get more than you had expected from a hotel in Ireland, and for such great value. I travel a lot and this is the first time I have been more than impressed with the quality of the room and exceptional friendly service from the staff. Thank you very much for making our stay so pleasant.
Hotel Response:

Thank you very much Mr Rooney, it was our pleasure to look after you.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Mar-2010 (English)
Customer Rating: 4/5
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comments Friendly staff. Would have liked a map of the grounds and walks
Hotel Response:

Thank you Mr Murray for your kind review,a map of the walkway and grounds are available from reception. I will ensure there is an adequate supply in the future. Thank you

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From: van kennaugh (Ireland)
Submitted on 3-Mar-2010 (English)
Customer Rating: 4/5
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comments Stay was excellent as usual. Staff's level of service was inpecable. The food in the restaurant was first rate, and the hotel is very well kept. The only negative point, was that the shower in our suite was not very clean. As we were only staying the one night, it was not too much of an inconvenience. Other than that, a fantastic stay....
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From: Karen Walshe (Ireland)
Submitted on 1-Mar-2010 (English)
Customer Rating: 5/5
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comments first time to stay in you hotel,and i have to say i loved it,service was excellent,staff were very friendly and polite,the grounds were lovely,food was fab,it was an excelent experiance and i will be coming back and would recomend your hotel and resturants to every one
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Mar-2010 (English)
Customer Rating: 4/5
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comments We have a very enjoyable stay, and the staff were very helpful, especially at breakfast the staff were very attentive. All in all a very enjoyable stay.
Hotel Response:

Thank you very Much , Mr Brannigan.I will pass your comments to the Breakfast team, they will be delighted.

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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Feb-2010 (English)
Customer Rating: 3/5
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comments We enjoyed our stay in the Slieve Russell but we felt the room rate was very expensive. On the plus side the staff were very friendly and accommodating.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Feb-2010 (English)
Customer Rating: 4/5
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comments the hotel was lovely the food was fab a bit pricey, the service from i went to the receptionist on the front door until i met the last employee at the day going home were all amazing great customer service could not fault them in any way. the cluin spa was lovely highly recommended. thanks to all
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Feb-2010 (English)
Customer Rating: 5/5
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comments Our stay was perfect from start to finish.
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From: Susan Conway (Ireland)
Submitted on 19-Feb-2010 (English)
Customer Rating: 5/5
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comments standards of cleanleness and service excellent
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From: Hannah Rodgers (Northern Ireland)
Submitted on 14-Feb-2010 (English)
Customer Rating: 4/5
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From: Tom Dunne (Ireland)
Submitted on 10-Feb-2010 (English)
Customer Rating: 5/5
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comments My partner and I stayed at the Slieve Russell Hotel Golf and Country Club for one night. The rooms were spacious, comfortable and inviting and the ensuite bathroom was very bright and spacious. We dined in the Setanta Restaurant and the food was divine. It was a Saturday night so there was entertainment in the bar. We found all the staff very polite and they were only delighted to help make our stay with them so much more enjoyable. We will definately go back in the future. Its a very beautiful hotel but its the staff that really made it a place worth going back to
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From: Roisin Rooney (Ireland)
Submitted on 10-Feb-2010 (English)
Customer Rating: 5/5
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comments excellent, very enjoyable
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Feb-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Feb-2010 (English)
Customer Rating: 5/5
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comments We had a very nice overnight stay although there was a slight delay at registration due to unavailability of menus for deciding where to eat. I would suggest leaving a few morn menus at the reception.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Feb-2010 (English)
Customer Rating: 4/5
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comments A very pleasent and relaxing stay thank you
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From: John Meikleham (Ireland)
Submitted on 5-Feb-2010 (English)
Customer Rating: 4/5
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comments Greta hotel, wonderful food, good staff - wholly inadequate heating in bed room!
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Feb-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Jan-2010 (English)
Customer Rating: 5/5
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comments our stay in the Slieve Russell was wonderful overall the staff were friendly and helpful esspecially the staff in the Country club gym and swimming pool area The spa was beautiful and the staff were pleasant I found the treatments to be expensive compared to other spas that I have been too. The room was lovely and kept to the highest standard The only little problem was our food orders in the restuarant for our breakfast and evening meal were wrong when they arrived at our table three times though the staff were pleasant here too at all times the lady serving in the golf club was really pleasant
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 20-Jan-2010 (English)
Customer Rating: 4/5
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From: Brendan Earls (Ireland)
Submitted on 13-Jan-2010 (English)
Customer Rating: 5/5
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From: gretta fox (Ireland)
Submitted on 7-Jan-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Jan-2010 (English)
Customer Rating: 4/5
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comments Very relaxing stay, staff were very accommodating and fires in the lobby gave it a very relaxed homley and welcoming feel- I took my book and curled up.
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From: Paul Chaney (Ireland)
Submitted on 4-Jan-2010 (English)
Customer Rating: 5/5
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comments Very enjoyable stay. Staff were excellent,very friendly and helpful. Facilities were also top notch and very clean. Will definately be coming back when I can afford it.
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From: Bertie Salmon (Northern Ireland)
Submitted on 4-Jan-2010 (English)
Customer Rating: 5/5
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comments Excellent cant wait till the next visit
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From: seamus obrien (Ireland)
Submitted on 30-Dec-2009 (English)
Customer Rating: 5/5
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comments Food was fantastic. Staff were lovely
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From: John Coyle (Ireland)
Submitted on 23-Nov-2009 (English)
Customer Rating: 5/5
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comments i was extremely satisfied with the quality of food and service
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Nov-2009 (English)
Customer Rating: 5/5
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comments Everything about the hotel was fantastic - the staff were great as was the accommodation and the meals were superb! The golf course was magnificent.
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From: martin o brien (Ireland)
Submitted on 21-Nov-2009 (English)
Customer Rating: 4/5
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From: karen Fahy (Ireland)
Submitted on 20-Nov-2009 (English)
Customer Rating: 4/5
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From: samuel forrestal (Ireland)
Submitted on 18-Nov-2009 (English)
Customer Rating: 4/5
.
comments most enjoyable overall
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Nov-2009 (English)
Customer Rating: 4/5
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comments Staff were excellent, Hotel was beautiful, Food was very good and decent value too. Only negative was that check in was late in the day and check out is early. Apart from that very positive experience
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Nov-2009 (English)
Customer Rating: 4/5
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From: jennifer rodgers (Northern Ireland)
Submitted on 16-Nov-2009 (English)
Customer Rating: 5/5
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comments GREAT HOTEL, BAR PRICES SHOULD BE CONTROLLED
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Nov-2009 (English)
Customer Rating: 5/5
.
comments wonderful hotel
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 15-Nov-2009 (English)
Customer Rating: 4/5
.
comments Very nice . Resturant good . Staff helpful . Room spacious and very clean .
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From: Myles Worth (Ireland)
Submitted on 11-Nov-2009 (English)
Customer Rating: 5/5
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comments Absolutely 1st class
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From: Paul O'Kane (Ireland)
Submitted on 9-Nov-2009 (English)
Customer Rating: 2/5
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From: mark hall (Ireland)
Submitted on 9-Nov-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Nov-2009 (English)
Customer Rating: 5/5
.
comments attention to detail was the key. and a belief that staff cared about you and your needs and not just going through the motions.
Hotel Response:

Thank you Mr O Neill, What a lovely comment. I hope we have the pleasure of welcomming you back to Slieve Russell very soon.

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From: Declan Mc Caffrey (Ireland)
Submitted on 5-Nov-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Nov-2009 (English)
Customer Rating: 5/5
.
comments Have been staying at the Slieve Russell Hotel for over 8 years now,having first attended with my parents and then attending with my own family probably about twice a year for the last number of years and it never fails to meet our expectations! Excellent hotel facilities and very family orientated . Havent met staff as friendly and welcoming anywhere else.
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From: RORY BURNS (Ireland)
Submitted on 5-Nov-2009 (English)
Customer Rating: 5/5
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comments excellent hotel ideal for families and attention to detail superb. fantastic facilitys in this hotel for every age group
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 4-Nov-2009 (English)
Customer Rating: 4/5
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comments extremely friendly, helpful staff - nothing too much trouble.
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From: Kathryn Murphy (Ireland)
Submitted on 3-Nov-2009 (English)
Customer Rating: 5/5
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comments Everything was excellent. The staff were lovely and the food was great. Super facilities for kids and we really enjoyed the laid back atmosphere. will go again!
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From: Lisa Connolly (Ireland)
Submitted on 2-Nov-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Oct-2009 (English)
Customer Rating: 5/5
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From: Anne Diver (Ireland)
Submitted on 28-Oct-2009 (English)
Customer Rating: 5/5
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comments Extremely relaxing, beautiful walks, excellent food and friendly staff.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Oct-2009 (English)
Customer Rating: 5/5
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comments Beautiful location, very comfortable room, faultless food and very accommodating, friendly staff. Overall, a wonderful experience.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Oct-2009 (English)
Customer Rating: 4/5
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From: Lorraine Fox (Ireland)
Submitted on 25-Oct-2009 (English)
Customer Rating: 5/5
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comments Lovely comfortable room, great staff, beautiful spa and delicious food all at a reasonable price. My only (very minor) criticism is that the sign posting for the hotel could be better. Overall, highly recommended.
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From: Jacqui Armstrong (Northern Ireland)
Submitted on 21-Oct-2009 (English)
Customer Rating: 5/5
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From: William Carter (Ireland)
Submitted on 21-Oct-2009 (English)
Customer Rating: 5/5
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comments Great Hotel, superb staff, very comfortable rooms and a terrific Spa
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From: ruta valioniene (Ireland)
Submitted on 20-Oct-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Oct-2009 (English)
Customer Rating: 5/5
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From: Ashling Gordon (Ireland)
Submitted on 5-Oct-2009 (English)
Customer Rating: 5/5
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comments Excellent weekend. Spa is fabulous. Staff extremely helpful at all times.
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From: julie magill (United Kingdom)
Submitted on 3-Oct-2009 (English)
Customer Rating: 5/5
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comments Hotel was beauitful and the facilities were amazing. We had dinner as part of our package and were delighted at the standard of food and the restaurant. We had the most relaxing night ever.
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From: Therese Hanley (Ireland)
Submitted on 3-Oct-2009 (English)
Customer Rating: 5/5
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comments Delightful, brilliant and thoroughly enjoyable
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From: Ian Johnston (Ireland)
Submitted on 27-Sep-2009 (English)
Customer Rating: 5/5
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comments One or two slight prblems dealt with no fuss or bother. Rooms ,food,staff , facilities were second to none.
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From: Michel Timmermans (Belgium)
Submitted on 27-Sep-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Sep-2009 (English)
Customer Rating: 5/5
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comments I enjoyed my stay very much there and would recommend it to a friend
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From: Geraldine Heneghan (Ireland)
Submitted on 23-Sep-2009 (English)
Customer Rating: 4/5
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comments Very enjoyable stay - spa excellent
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From: bert mccormick (Ireland)
Submitted on 22-Sep-2009 (English)
Customer Rating: 5/5
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comments have stayed before.always excellent
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Sep-2009 (English)
Customer Rating: 4/5
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comments Everything lovely except the room was too hot and air conditioning didnt appear to work.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Sep-2009 (English)
Customer Rating: 3/5
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comments Beautiful Hotel, Beautiful Gardens.I felt the food was very expensive ,nothing special about the food there, actually I was shocked that veg.was considered a side order most restaurants include veg and potatoes with a dish. It is just a money racket.
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From: Mairead Roche (Ireland)
Submitted on 19-Sep-2009 (English)
Customer Rating: 5/5
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From: Maurice Cooke (Ireland)
Submitted on 19-Sep-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 17-Sep-2009 (English)
Customer Rating: 3/5
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comments Hotel was excellent. Dinner and drinks were expensive
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From: aidan mcveigh (United Kingdom)
Submitted on 17-Sep-2009 (English)
Customer Rating: 4/5
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comments good service.Pints of guinness slightly lacking in quality on the day.Was not made aware that swimming cap was necessary at the pool.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 17-Sep-2009 (English)
Customer Rating: 5/5
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comments Absolutely fabulous in every sense. Would definitely consider hotel for my wedding. Grounds are superb. Extremely relaxing setting.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 16-Sep-2009 (English)
Customer Rating: 4/5
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comments i thought the hotel was very impressive and found the staff to be very friendly, helpful, and pleasant and extremely very turned out. i found it however very disappointing that there was no band on the saturday night.
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From: kevin lynch (Ireland)
Submitted on 15-Sep-2009 (English)
Customer Rating: 4/5
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comments One of the best hotels we have stayed in.Could not fault it in any way.
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From: Donna Mills (United Kingdom)
Submitted on 15-Sep-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Sep-2009 (English)
Customer Rating: 5/5
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From: R.C.J. McVICKER (Northern Ireland)
Submitted on 10-Sep-2009 (English)
Customer Rating: 5/5
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From: Patrick Walsh (Ireland)
Submitted on 10-Sep-2009 (English)
Customer Rating: 5/5
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comments Beautiful grounds, my daughter is going to stay next weekend as she is looking at possible wedding arrangements for the Slieve Russell
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From: Anita O'Mahoney-Hamilton (United Kingdom)
Submitted on 8-Sep-2009 (English)
Customer Rating: 5/5
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comments Fabulous hotel, wonderful staff food was amazing, loved every minute of our stay.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Sep-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Sep-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Sep-2009 (English)
Customer Rating: 4/5
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comments very enjoyable stay, great food, facilities and entertainment in bar.
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From: Louise Hannigan (Ireland)
Submitted on 2-Sep-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Aug-2009 (English)
Customer Rating: 4/5
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comments We were very pleased with how we were dealt with when checking in and particularly pleased to have been given an upgrade. Food was very good and lovely piano music was provided during meal.
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From: David sullivan (Ireland)
Submitted on 31-Aug-2009 (English)
Customer Rating: 5/5
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comments The one minor gripe I had was the room service charge .It was €7 per person while a room charge would have been a fairer charge of €7 .Other than that you could not fault it .Form the front of house .to the restaurants ,the bar ,the Spa a great experience.All staff were very friendly . The food in both restaurants was really excellent .Somewhere we will return and ideal for a relaxing break only 2hrs max from dublin .
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 31-Aug-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Aug-2009 (English)
Customer Rating: 4/5
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comments Staff were very attentive even though they were extremely busy. We were also upgraded when we arrived which was a loevly touch.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 31-Aug-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Aug-2009 (English)
Customer Rating: 4/5
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comments Hotel is lovely and staff very pleasant bit disappointed in the rooms attic style and very poky for the price you pay could be roomier or drop the price slightly in these rooms
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From: sophie floquet (Ireland)
Submitted on 30-Aug-2009 (English)
Customer Rating: 4/5
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comments Everything was perfect as usual except that our shower did not have hot water. room 436.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Aug-2009 (English)
Customer Rating: 5/5
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comments the place was apeace of heaven from start to finish
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From: colin buchanan (Northern Ireland)
Submitted on 28-Aug-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 27-Aug-2009 (English)
Customer Rating: 5/5
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comments Hotle is very clean, excellent facilities, room very clean and modern, dinner was sensational, breakfast equally as good. Spa was very good and staff were always friendly and helpful
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Aug-2009 (English)
Customer Rating: 5/5
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comments Lovely hotel,efficient and friendly staff, excellent food. Good value.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 26-Aug-2009 (English)
Customer Rating: 4/5
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comments hotel stay was grand and staff were very pleasant
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From: Brian Gibson (Ireland)
Submitted on 25-Aug-2009 (English)
Customer Rating: 5/5
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comments Very helpful staff and Hotel and grounds very well maintained
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Aug-2009 (English)
Customer Rating: 3/5
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comments Hotel was beautiful with all the very best of amenities. The price of the b&b was too expensive and should at least have included dinner. The food in the bar was minimal on selection. We had to go to the nearest town for dinner, which kind of defeated the purpose as we only stayed for one night.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 24-Aug-2009 (English)
Customer Rating: 4/5
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comments We have a 1 year old child and the staff were very helpfull.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 24-Aug-2009 (English)
Customer Rating: 5/5
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From: gordon daffy (Ireland)
Submitted on 23-Aug-2009 (English)
Customer Rating: 4/5
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comments found the staff extremely friendly and helpful. lovely setting. however while i cannot fault the service or the meal itself i found the price of €49.50 a head overpriced in these times
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Aug-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Aug-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Aug-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 16-Aug-2009 (English)
Customer Rating: 5/5
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comments really enjoyed our stay; dinner and breakfast fantastic
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From: vincent/rita odonnell (Ireland)
Submitted on 16-Aug-2009 (English)
Customer Rating: 5/5
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From: Claire Nugent (Northern Ireland)
Submitted on 15-Aug-2009 (English)
Customer Rating: 5/5
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comments I had a wonderful time at the hotel. The room was perfect and the service was excellent. Highly recommend for a wedding
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Aug-2009 (English)
Customer Rating: 5/5
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From: Joan fannin (Ireland)
Submitted on 11-Aug-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-Aug-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Aug-2009 (English)
Customer Rating: 5/5
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comments I loved that breakfasts were served until 11-great for the morning after a wedding when you've been up late!
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From: Niamh McDonald (Ireland)
Submitted on 10-Aug-2009 (English)
Customer Rating: 5/5
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comments Had a fabulous stay at the SR. Staff were very freindly and helpful. Food was great too!
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From: Mary McNally (Ireland)
Submitted on 10-Aug-2009 (English)
Customer Rating: 5/5
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comments As always, our stay was exactly as we expected - beautiful room with a view, beautiful food and a very restful experience overall.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Aug-2009 (English)
Customer Rating: 5/5
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comments Rooms where great found if reasonably priced.
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From: Fiona Piper (United Kingdom)
Submitted on 10-Aug-2009 (English)
Customer Rating: 4/5
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From: Mary Keating (Ireland)
Submitted on 8-Aug-2009 (English)
Customer Rating: 5/5
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comments Wonderful atmosphere. Friendly helpful staff. Beautiful surroundings.
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From: "Hotel Guest, details on file." (United States)
Submitted on 8-Aug-2009 (English)
Customer Rating: 3/5
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comments They could use more help at check in. 1st room overlooked a generator ---- when we asked, we were moved (but we had to make an issue of it --- unnecessary for a Wednesday check in)
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Aug-2009 (English)
Customer Rating: 4/5
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comments The rooms were exceptional and the continental choice was very good. The scrambled egg was disappointing.
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From: Frances McCormack (Ireland)
Submitted on 5-Aug-2009 (English)
Customer Rating: 4/5
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comments A BEAUTIFUL WELCOMING HOTEL. A MOST ENJOYABLE AND RELAXING STAY.
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From: Mary Delaney (Ireland)
Submitted on 4-Aug-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 2-Aug-2009 (English)
Customer Rating: 5/5
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comments A beautiful hotel with extensive landscaped grounds for walks. Food and service very good especially in the Setanta Restaurant. I would recommend the hotel to friends.
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From: Ian Armstrong (Ireland)
Submitted on 1-Aug-2009 (English)
Customer Rating: 4/5
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comments Food and accommodation excellent. It would be helpful if there was an adult only time for using the pool as it becomes very busy with kids. If you want to swim there is a small segregated lane but this did not seems to deter use by children and was not enforced by supervisory staff. That is my only small grumble about an otherwise lovely experience.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Jul-2009 (English)
Customer Rating: 3/5
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comments Thought the family room wasn't set up well, hard to just turn on an individual light for a baby. The games room was poor, charging for the kids games was a bit much.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 28-Jul-2009 (English)
Customer Rating: 5/5
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comments I recently stayed at Slieve Russell on a Spa weekend with my sister...it was fabulous! From check-in to the spa and dinner to check-out it was the perfect break for a bit of R&R! looking forward to our next break in this lovely hotel!
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From: Tim Sharp (United Kingdom)
Submitted on 27-Jul-2009 (English)
Customer Rating: 5/5
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comments outstanding hotel, but the food was not the best, without going in to detail we did not have to pay for the meal, anne the duty manager was great and was very helpfull
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Jul-2009 (English)
Customer Rating: 5/5
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comments We enjoyed our stay the staff were very friendly and helpful
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From: Michael Fitzgerald (Ireland)
Submitted on 27-Jul-2009 (English)
Customer Rating: 5/5
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From: James Mui (United States)
Submitted on 26-Jul-2009 (English)
Customer Rating: 5/5
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From: Kookhee Han (United States)
Submitted on 24-Jul-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Jul-2009 (English)
Customer Rating: 5/5
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comments Comfortable,friendly and totally relaxing
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Jul-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 20-Jul-2009 (English)
Customer Rating: 4/5
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comments Lovely stay at the Slieve Russell. Hotel very welcoming, great service provided by all staff. Dinner and breakfast could not be faulted. Room very clean and tidy. Did have problem when checked out - hotel reserved over 300 euro on credit card then put through separate transaction when checked out. Still waiting on 300 euro to be put back on the card. Not impressed with that.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 19-Jul-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-Jul-2009 (English)
Customer Rating: 5/5
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From: Eoghan O' Sullivan (Ireland)
Submitted on 17-Jul-2009 (English)
Customer Rating: 5/5
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comments My stay at this hotel was amazing. The staff are very friendly andthe hotel room was amazing.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Jul-2009 (English)
Customer Rating: 5/5
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comments a lovely hotel and grounds, excellent service
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From: Tara Cunningham (United Kingdom)
Submitted on 14-Jul-2009 (English)
Customer Rating: 5/5
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comments My stay at the Slieve Russell Hotel was very enjoyable. The staff were very helpful even when at their busiest. The rooms were spacious, well serviced each day, tastefully decorated and various amentities were provided. The views both outside the front of the hotel and the extensive area at the rear of the hotel (including golf course) are beautiful and create a very peaceful atmosphere to stay in. I hope to stay at the Slieve Russell again in the future. Thank you.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 12-Jul-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Jul-2009 (English)
Customer Rating: 5/5
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comments We were very satisfied with our stay at the hotel we were given our room as requested it was top class the food was very good and the staff have to be commended for thier friendliness and good manner in the way they look after all customer's the spa treatment's was exellent. We will visit again hopefully
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From: Olivia Mc Connon (Ireland)
Submitted on 5-Jul-2009 (English)
Customer Rating: 5/5
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comments really enjoyed it, room was lovely, breakfast very tasty
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From: Patrick Mayock (United Kingdom)
Submitted on 5-Jul-2009 (English)
Customer Rating: 5/5
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comments From check-in to check-out during our brief stay the quality of service from reception,bars,restaurant and golf course staff was of the highest order. We will definitely be going back there.
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From: Kaye Winfindale (United Kingdom)
Submitted on 4-Jul-2009 (English)
Customer Rating: 5/5
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comments Fantastic care of one of the party who required gluten free diet, the easiest stay we have had re dietary requirements. Staff were very helpful.
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From: Kay Lynch (Ireland)
Submitted on 1-Jul-2009 (English)
Customer Rating: 5/5
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comments had lovely time - room was spotless, food was good, service excellent.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Jun-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-Jun-2009 (English)
Customer Rating: 5/5
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comments Beautiful location, We stayed one adult and two children and the facilities were great
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From: jean hough (Ireland)
Submitted on 29-Jun-2009 (English)
Customer Rating: 5/5
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comments Slieve russell is a great hotel for a great break. would recommend it to all ages. Food, service and rooms are all a very good standard i will be going back again
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-Jun-2009 (English)
Customer Rating: 4/5
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comments Service in Golf Country club bar area was poor first day I had to find someone in the kitchen to go and get a waitress but food was good. golf course was first class condition. This was our second visit and we love the Hotel and course
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From: Ethna McGarry (Ireland)
Submitted on 26-Jun-2009 (English)
Customer Rating: 5/5
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comments Our stay was really fab, everything about the hotel, staff, facilities were 100%. Would really really recommend it to anybody. Great value and really enjoyed our stay.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Jun-2009 (English)
Customer Rating: 5/5
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comments Hotel was beautiful. Had dinner in restaurant which was very tasty and not overly expensive. Overall would recommend it to anyone
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From: TERESA CLARKE (Northern Ireland)
Submitted on 22-Jun-2009 (English)
Customer Rating: 5/5
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comments We stayed two nights at the Slieve Russell following my daughter's wedding reception which was held in the hotel. The accommodation, food and service were excellent both at the wedding reception and as guests of the hotel afterwards. Top marks to the staff of the Slieve Russell for making it such a pleasant place to stay. I would highly recommend this hotel as an ideal venue for a wedding reception or just a luxurious weekend break.
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From: Michael Brady (Ireland)
Submitted on 22-Jun-2009 (English)
Customer Rating: 4/5
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comments My only complaint would be that the quality of the Guinness was not up to the standard I am used to at my local pub. Other than that everything else was brilliant especially the food and service.
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From: adam coulter (Northern Ireland)
Submitted on 21-Jun-2009 (English)
Customer Rating: 5/5
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comments first class service very friendly staff great food definitly would stay again and highly reccommend this place to anyone
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From: Irene O'Neill (Ireland)
Submitted on 21-Jun-2009 (English)
Customer Rating: 5/5
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comments The hotel was outstanding an the views from my room were breath takin. the only thing was i queded for my breakfast for 25 min which was to much but didnt put me off in the slightest.
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From: Peter Pacepavicius (United Kingdom)
Submitted on 19-Jun-2009 (English)
Customer Rating: 5/5
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From: Bill Connolly (Ireland)
Submitted on 17-Jun-2009 (English)
Customer Rating: 5/5
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comments Everything was fine, I would love to have stayed for another few days there
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From: Alan Moses (United Kingdom)
Submitted on 11-Jun-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 10-Jun-2009 (English)
Customer Rating: 5/5
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comments I recently stayed in the Slieve russell. Had a fab time the rooms were lovely the staff were very helpful and it was overall a great hotel.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-Jun-2009 (English)
Customer Rating: 4/5
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comments HOTEL STAFF WERE VERY HELPFUL ROOM AND FACILITIES VERY GOOD FOOD AND DRINK EXPENSIVE
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Jun-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Jun-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Jun-2009 (English)
Customer Rating: 5/5
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From: Bridget Long (United Kingdom)
Submitted on 5-Jun-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-Jun-2009 (English)
Customer Rating: 4/5
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comments Hotel was great though the exchange rate stung a little! Beautiful building and great friendly reception. We had a lovely time
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From: Victoria Long (Ireland)
Submitted on 5-Jun-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Jun-2009 (English)
Customer Rating: 5/5
.
comments most enjoyable stay overall. room very spacious, staff excellent. would have like an alternative to the two restaurants, really enjoyed the fine dining experience on the friday night, and we tried the more casual restaurant the next night, but I found the price was more or less the same for the two nights, would have liked a more relaxed menu, with pizza/pasta for the more money stretched guest on the second night. I also feel the spa/beauty salon is overpriced. If there were more specials for this I would have treated myself.
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From: John Conroy (Ireland)
Submitted on 2-Jun-2009 (English)
Customer Rating: 3/5
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comments Nice room and pleasant staff. While the hotel has the look of a 4+ star hotel and a price to match, it is very much a 2/3 star hotel in terms of overall quality i.e. the breakfast service was very average and the bar service felt like a local bar.In comparison to the Radisson in Galway, this is a very average hotel.
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From: marcella o reilly (Ireland)
Submitted on 29-May-2009 (English)
Customer Rating: 5/5
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From: John Conneely (Ireland)
Submitted on 29-May-2009 (English)
Customer Rating: 5/5
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comments Staff professional and helpful.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 29-May-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 25-May-2009 (English)
Customer Rating: 4/5
.
comments The inclusive dinner was excellent, but the service lacked attention to detail, ie forgetten orders etc. Small items like badly damaged candle holders let the generally high standards down.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 24-May-2009 (English)
Customer Rating: 5/5
.
comments Yes, our stay at the Slieve Russell was fantastic. The staff at Reception upgraded our room for us when they found out it was our 10th Wedding Anniversary - a lovely bonus for us!! All of the staff were very helpful and friendly. The food was excellent as well as the leisure facilities. The only thing we were not too impressed with was the extortionate price of the swimming caps - 3.50 euros each!!!!!
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From: John Kavanagh (Ireland)
Submitted on 23-May-2009 (English)
Customer Rating: 5/5
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comments We had a very enjoyable stay at the Slieve Russell, the staff were very helpful and pleasent,the food was excellent, we had a really good time
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-May-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 19-May-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 18-May-2009 (English)
Customer Rating: 4/5
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From: George Gilbert Richardson (Ireland)
Submitted on 18-May-2009 (English)
Customer Rating: 1/5
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comments Reception on the TV was bad on BBC1 & UTV The shower door didn't close tightly. Service at breakfast was poor, dirty plates not removed. Service at dinner was very slow
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From: Susan Good (United States)
Submitted on 11-May-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-May-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 11-May-2009 (English)
Customer Rating: 5/5
.
comments I have stayed in the Slieve Russell many times and it never failes to live up to expectations, on arrival our room was upgraded to a luxury suite which was a nice suprise, even though the hotel was very busy the high standards are never let down, the food was first class both in the lobby and in the restaurant. I had the nicest chicken wrap that I ever tasted in the lobby.
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From: "Hotel Guest, details on file." (Canada)
Submitted on 9-May-2009 (English)
Customer Rating: 4/5
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comments accommodation what you expect of a four star and staff very pleasant. but be prepared for extra charges for everything - no matter how incidental.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-May-2009 (English)
Customer Rating: 4/5
.
comments beautiful hotel .friendly staff but found it very difficult to contact spa and make reservation there.
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From: michael o carroll (Ireland)
Submitted on 5-May-2009 (English)
Customer Rating: 3/5
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comments I was very disappointed to find the Main Restaurant Cloesed for Dinner as this was one of the main reason for staying. When people are booking for your special short stays, they should be informed that the retaurant will be colsed on certain nights.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-May-2009 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-May-2009 (English)
Customer Rating: 4/5
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From: Shirley Houghton (Northern Ireland)
Submitted on 3-May-2009 (English)
Customer Rating: 5/5
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comments wonderful hospitality, very modern and plush hotel with true Irish warmth of wonderful customer service
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From: charles snowdon (United Kingdom)
Submitted on 1-May-2009 (English)
Customer Rating: 5/5
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From: David Woods (Ireland)
Submitted on 1-May-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 28-Apr-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 28-Apr-2009 (English)
Customer Rating: 5/5
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From: Elizabeth Mc Guinness (Ireland)
Submitted on 27-Apr-2009 (English)
Customer Rating: 4/5
.
comments Stay was lovely room nice food good liesure centre good but music on Saturday night was not dissappointing and not up to the standard of the hotel.
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From: Pius Devine (Ireland)
Submitted on 24-Apr-2009 (English)
Customer Rating: 5/5
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comments Great hotel, great service
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From: THOMAS DICKSON (Northern Ireland)
Submitted on 22-Apr-2009 (English)
Customer Rating: 5/5
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comments We have stayed before at this hotel and havde always found it to be first class
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 22-Apr-2009 (English)
Customer Rating: 4/5
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comments Hotel was very nice, good sized room. Very comfortable. Wife had used the spa & was very pleased with her treatments, Golf course was immaculate, pity I played so bad.
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From: tina mcatavey (Ireland)
Submitted on 19-Apr-2009 (English)
Customer Rating: 4/5
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From: Alison Baker (United Kingdom)
Submitted on 15-Apr-2009 (English)
Customer Rating: 5/5
.
comments The facilities and staff are excellent. The rooms are extremely comfortable with a bed I wanted to take home! Breakfasts were delicious with a great selection to suit everyone. The a la carte menu for dinner was varied and the food delicious. Would definitely go back.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Apr-2009 (English)
Customer Rating: 5/5
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comments The Hotel was beautiful and staff were very pleasant and helpful at all times.
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From: elaine macfarlane (Ireland)
Submitted on 11-Apr-2009 (English)
Customer Rating: 4/5
.
comments overall stay was gud however service in setanta restaurant was below average although the food itself was excellent
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From: Patricia McDermott (Ireland)
Submitted on 6-Apr-2009 (English)
Customer Rating: 5/5
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comments We stayed in the Slieve Russel from 27th March - 29th March for my husbands 50th Birthday & we do not have one single fault. Staff friendliness, cleanliness Food, Service everything A1. Will certainly be returning. Fantastic. Patricia & Joe
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Apr-2009 (English)
Customer Rating: 1/5
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comments The room looked out over a roof which contained Air Conditioning units, Weeds, old Empty beer cans and other rubbish, Menu outside the Restaurant was differenrt than the menu inside, Lobby service was not great
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From: yvonne carroll (Ireland)
Submitted on 31-Mar-2009 (English)
Customer Rating: 2/5
.
comments I was really looking forward to my stay in the slieve russell but when we got there our room was so dissapointing it was extremely small and we had a view of a glass roof. we were there for a wedding and decided to make a weekend out of it but our first night was depressing we asked to be moved but they had no rooms until the next night. We also had to pay upfront when we got there which we never had to do in other hotels and when we went for lunch on our first day we ordered our food but also had to pay before the food arrived.We got the impression they thought we were going to do a runner. The surroundings are beautiful and our room the second night was lovely but for the money we paid we would have liked that room for both nights. I don't think either of us will be going back especially as people we met stayed in the B&B beside the hotel for much cheaper and had a lovely experience.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Mar-2009 (English)
Customer Rating: 2/5
.
comments Nicest Part - Excellent food for dinner and Sunday lunch. Spacious room was appreciated also. Biggest Dissapointment - Forced to shut all the curtains in the room due to being overlooked by the other "wing" of the hotel - therefore, no natural light entered the room, which is a big minus in my book. Breakfast and room order food were well below my expectations also.
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From: Philip McGowan (Ireland)
Submitted on 24-Mar-2009 (English)
Customer Rating: 5/5
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comments Recently stayed in the Slieve Russell for 2 nights with my wife and 1 year old daughter. A thoroughly enjoyed visit. Excellent facilities and service, set in a luxuriously comfortable hotel environment. Always a great atmosphere about the place - this is hard to find. No complaints.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Mar-2009 (English)
Customer Rating: 3/5
.
comments Dinner and breakfast in the main restaurent were excellant. Overall our stay was good. The lift needs to be serviced, very skweeky noise when used which was clearly audible from our room.
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From: Mark Askew (United Kingdom)
Submitted on 16-Mar-2009 (English)
Customer Rating: 5/5
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comments Superb Hotel, My room was immaculate and Huge! only had a single and you could have got 10 people in there. Food and service in the resteraunt was very good i would recommend the lamb. Bar staff very friendly to the lonely traveller cheers Barry and Angela, as were the rest of the staff. Could not fault this Hotel and would highly recommend it.
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From: "Hotel Guest, details on file." (Germany)
Submitted on 16-Mar-2009 (English)
Customer Rating: 5/5
.
comments Super
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 9-Mar-2009 (English)
Customer Rating: 4/5
.
comments A very enjoyable and relaxing experience. Breakfast was very chaotic-no tea or coffee served and toast actually arrived after our breakfast plates had been removed. It's a very large dining room and seems difficult to keep attending to all patrons-there were a few guests asking for teas and requesting toast. Staff were friendly and obliged but were seriously understafffed morning of 1 March 2009.
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From: John O'Connor (Northern Ireland)
Submitted on 9-Mar-2009 (English)
Customer Rating: 5/5
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comments excellent food & facilities. very friendly staff
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From: Debbie Corrigan (Ireland)
Submitted on 7-Mar-2009 (English)
Customer Rating: 5/5
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comments I have to say we could not fault the hotel at all when we stayed in Slieve Russell as we were attending a family wedding the food and servcie was excellent during the wedding Our room was lovely we had breakfast to the room which the level of service there was very good I especially like the phone call to check everythng was ok with our breakfast nevr got this before in any hotel we stayed in.We will defiantely be going back for another stay hopefully for longer next time
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 6-Mar-2009 (English)
Customer Rating: 4/5
.
comments The breakfast was very poorly, there wasn't much choice at the buffet e.g scones, muffins, yogurts. Not everyone wants an Irish breakfast. And the lounge area needs refurbishment.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Mar-2009 (English)
Customer Rating: 5/5
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comments staff were extremely friendly and helpful.....always were busy. The hotel was spotless. The water in the pool could do with updating....or else it had too much chlorine. Spa staff that i met were very good at their job....gave an excellent consulation on the facial I was about to receive and also gave a thorough follow up. Concierge was very informative and helpful. Golf course was in excellent condition and great value...?25 if you are staying at the hotel
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From: Maureen O'Callaghan (Ireland)
Submitted on 26-Feb-2009 (English)
Customer Rating: 3/5
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comments Very friendly and helpful staff especially the check in staff. The resturant for our evening meal was too brightly lite and the meal which was very well presented actually was nearly cold.There was also an annoying piano player who didn't really know any tunes. In the early hours of the morning we had to listen to next room's TV so thankfully the breakfast was great with lovely hot porrage and loads of choice
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Feb-2009 (English)
Customer Rating: 5/5
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comments Extremely enjoyable stay, great attention to detail by the very pleasant staff
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Feb-2009 (English)
Customer Rating: 2/5
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comments The suite that we booked was lovely but the food in the hotel was extremely disappointing, the restaurant service was rushed and the price of soft drinks in the bar was too high.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Feb-2009 (English)
Customer Rating: 5/5
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comments I really enjoyed my stay in the Slieve Russell, and was treated like royalty.
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From: Damien O'Keeffe (Ireland)
Submitted on 14-Feb-2009 (English)
Customer Rating: 5/5
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comments I taught your hotel was amazing, so amazing that i proposed to my beautiful lady.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Feb-2009 (English)
Customer Rating: 4/5
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comments The hotel its grounds and location were wonderful. Little disappointed with service in dining room. Entered at 9pm last sitting and found service very slow. Waiting staff need more training as they did not have clear knowledge of menu. Wine waiter poured wine into water glass. Noticeable lack of management in dining room. Otherwise rest of hotel very pleasing. Would love to return.
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From: mairead davey (Ireland)
Submitted on 27-Jan-2009 (English)
Customer Rating: 5/5
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comments When booking the Slieve Russell we were looking for a peaceful, relaxing winter break, with good food and comfortable surrundings. We found the hotel offered this and much more. The bedroom was spacious and comfortable and very quiet. Staff were pleasant and approachable without exception. We ate in both restaurants and found the food to be of a very high standard. I would highly reccommend this hotel. We made use of the spa and pool and found both to be excellent.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 26-Jan-2009 (English)
Customer Rating: 5/5
.
comments Fabulous hotel as always
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Jan-2009 (English)
Customer Rating: 5/5
.
comments staff very friendly and food exellent
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From: Molly Rock (Ireland)
Submitted on 12-Jan-2009 (English)
Customer Rating: 5/5
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comments We had a very enjoyable 4 days and the grounds are especially nice - great walks everyday.
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From: Harry Ryan (Ireland)
Submitted on 7-Jan-2009 (English)
Customer Rating: 5/5
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comments The best room facilities I have ever met, and at a reasonable price. Very useful map.
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From: Nigel Ford (United Kingdom)
Submitted on 28-Nov-2008 (English)
Customer Rating: 5/5
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comments Beautifull course and very well maintained. I have already recomended you to colleges
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 23-Nov-2008 (English)
Customer Rating: 4/5
.
comments everything was great
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From: David Greenaway (Northern Ireland)
Submitted on 23-Nov-2008 (English)
Customer Rating: 5/5
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comments It is an excellent hotel. We noticed especially the friendliness of the staff.
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From: Marcel Shanks (Ireland)
Submitted on 18-Nov-2008 (English)
Customer Rating: 5/5
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comments This is a superb hotel with the most efficient and friendly service i have ever came across during my short breaks anywhere.
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From: JENNIFER GRANT (Northern Ireland)
Submitted on 15-Nov-2008 (English)
Customer Rating: 5/5
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comments Very enjoyable, friendly, helpful and courteous staff
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From: Lorraine Gilmartin (United Kingdom)
Submitted on 14-Nov-2008 (English)
Customer Rating: 5/5
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comments Very nice, couldn't fault the stay and the politeness of the staff
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From: thomas carew (Ireland)
Submitted on 9-Nov-2008 (English)
Customer Rating: 4/5
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comments Very efficient and friendly check-in, very spacious lobby area with plenty of comfortable seating, good character, food in setanta restaurant very nice and very good standard, breakfast area very spacoius and good variety, bedrom was very comfortable but was a little noisy due to it overlooking deliveries area, pool was nice and facilitiies were good and clean, overal would recommend this hotel for all ages.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 8-Nov-2008 (English)
Customer Rating: 5/5
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comments We found the hotel staff extremely friendly and professional and the amenites for both the adults and children made for an excellent stay.
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From: Noel magee (Ireland)
Submitted on 7-Nov-2008 (English)
Customer Rating: 4/5
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comments Very enjoyable. Excellent breakfast.
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From: Linda Rigney (Ireland)
Submitted on 5-Nov-2008 (English)
Customer Rating: 5/5
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comments This was our 6th visit in 18 Months so I think that says it all!!! Gr8t all round
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From: Dean Gough (Ireland)
Submitted on 4-Nov-2008 (English)
Customer Rating: 5/5
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comments Most relaxing time I've had in ages & fantastic beds.
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From: Carol Shaw (Ireland)
Submitted on 29-Oct-2008 (English)
Customer Rating: 5/5
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comments Very relaxing hotel, lovely rooms and food excellent. We were sorry to be staying longer
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From: Dympna Mallon (Northern Ireland)
Submitted on 19-Oct-2008 (English)
Customer Rating: 5/5
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comments Fabulous accomodation and the staff could not have been more helpful or professional. See you soon!
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From: john kelvin emmerson-briggs (United Kingdom)
Submitted on 15-Oct-2008 (English)
Customer Rating: 4/5
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comments The staff from reception to the casual restaurant were friendly, helpful and attentive. My suite was well laid out, spacious and very comfortable.The food was imaginative, large portions and staff always to the hand. They worked well as a team and were well led by the lady front of house who was very professional. clearly some good training goes on in this hotel.
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From: tanya mulryan (Ireland)
Submitted on 13-Oct-2008 (English)
Customer Rating: 5/5
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comments exellent hotel, its stunning beautiful at nite with the fountain lite up. suite was gorgeous, staff were friendly. we even over slept for breakfast but the staff still organised a breakfast. evening meal was fab.cant wait to go again.
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From: Garry Lamb (Canada)
Submitted on 1-Oct-2008 (English)
Customer Rating: 4/5
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comments Enjoyed the golf course, very good experience overall at the resort. Breakfast buffet was above average, enjoyed the stay.
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From: mary kelly (Ireland)
Submitted on 25-Sep-2008 (English)
Customer Rating: 5/5
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comments I found my stay most enjoyable. There was a lovely friendly atmosphere, staff were very helpful and our room was very comfortable. A special feature to enjoy are the lovely grounds, a great place to walk and enjoy the lovely shrubbery
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Sep-2008 (English)
Customer Rating: 5/5
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comments Super Hotel, Staff very Friendly and helpful. Quality of rooms and facilities was excellent. Food top class. Golf Pro (Neil) Very good and patient with my lousy swing efforts.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Sep-2008 (English)
Customer Rating: 5/5
.
comments Enjoyable and relaxing atmosphere even with a lot going on at the hotel.
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From: Neil Bedford (Ireland)
Submitted on 17-Sep-2008 (English)
Customer Rating: 5/5
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comments GREAT PLACE
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From: Mary Treacy (Ireland)
Submitted on 16-Sep-2008 (English)
Customer Rating: 1/5
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comments I would not go there again. We were bitterly disappointed. The reception staff were very unhelpful. Food was OK but the service in the dining room was great.
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From: Ronald Robinson (United States)
Submitted on 15-Sep-2008 (English)
Customer Rating: 5/5
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comments Staff was very attentive.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Sep-2008 (English)
Customer Rating: 5/5
.
comments This hotel has definitely lived up to its reputation for 4 star standard. Room service was excellent. Every member of staff from our Check in through to check out were extremely friendly and helpful. Keep up the good work! Will definitely be back.
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From: Eamon Friel Friel (Ireland)
Submitted on 4-Sep-2008 (English)
Customer Rating: 5/5
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comments Staff, food and services were all excellent, will def return
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 1-Sep-2008 (English)
Customer Rating: 2/5
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comments Had problems with in room movies but reception sorted this fairly quickly. The water machine in the pool area wasn't working throughout our time at the hotel. There were also only 4 pool loungers for the whole hotel and one of these was broken.The room was smaller than expected but comfortable and clean. The spa was expensive but lovely! Overall, the hotel was really nice and we enjoyed our stay, however for the price I would've expected a better standard.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 27-Aug-2008 (English)
Customer Rating: 5/5
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comments I staeyed with my 3 children in a family room overloking a courtyard garden .The accommodation was excellant as was the breakfast selection.In the summer months its great for families as it has a kids club until 10pm which also coveres an early tea for kids.It has brilliant leisure facilities,gardens and tenis courts.Although a bit overpriced I would highly recommend a stay.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Aug-2008 (English)
Customer Rating: 5/5
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comments no complaints excellent as usual
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From: Angela Gilbride (United Kingdom)
Submitted on 14-Jul-2008 (English)
Customer Rating: 5/5
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comments Fabulous hotel, fabulous staff! A very enjoyable stay.
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From: Mary Dunican (Ireland)
Submitted on 14-Apr-2009 (English)
Customer Rating: 5/5
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From: john wrafter (Ireland)
Submitted on 6-Apr-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 2-Apr-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Mar-2009 (English)
Customer Rating: 5/5
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From: Alister Rowan (Ireland)
Submitted on 29-Mar-2009 (English)
Customer Rating: 5/5
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From: Barry Talbot (United Kingdom)
Submitted on 26-Mar-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Mar-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 23-Mar-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 23-Mar-2009 (English)
Customer Rating: 5/5
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From: Michael & Eileen Garry (Ireland)
Submitted on 13-Mar-2009 (English)
Customer Rating: 4/5
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From: Frances Godwin (Ireland)
Submitted on 6-Mar-2009 (English)
Customer Rating: 5/5
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From: Clare Fay (Ireland)
Submitted on 2-Mar-2009 (English)
Customer Rating: 5/5
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From: Robert Hull (United Kingdom)
Submitted on 2-Mar-2009 (English)
Customer Rating: 4/5
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From: Tom Kenny (Ireland)
Submitted on 28-Feb-2009 (English)
Customer Rating: 5/5
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From: adam doyle (Ireland)
Submitted on 16-Feb-2009 (English)
Customer Rating: 3/5
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From: Ian Pickering (United Kingdom)
Submitted on 9-Feb-2009 (English)
Customer Rating: 5/5
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From: Carol O'Brien (Ireland)
Submitted on 8-Feb-2009 (English)
Customer Rating: 4/5
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From: james dobbin (Northern Ireland)
Submitted on 4-Feb-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Feb-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Feb-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 3-Feb-2009 (English)
Customer Rating: 5/5
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From: ann reilly (Ireland)
Submitted on 25-Jan-2009 (English)
Customer Rating: 4/5
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From: Emily Wilson (Northern Ireland)
Submitted on 25-Jan-2009 (English)
Customer Rating: 4/5
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From: Tom Power (Ireland)
Submitted on 7-Jan-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 23-Dec-2008 (English)
Customer Rating: 2/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Dec-2008 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 30-Nov-2008 (English)
Customer Rating: 5/5
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From: FRANCES Ruth (Ireland)
Submitted on 24-Nov-2008 (English)
Customer Rating: 5/5
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From: Colum O'Connor (United Kingdom)
Submitted on 23-Nov-2008 (English)
Customer Rating: 3/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 4-Nov-2008 (English)
Customer Rating: 5/5
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From: nils HANSEN (Denmark)
Submitted on 15-Oct-2008 (English)
Customer Rating: 3/5
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From: Jean Coombes (Ireland)
Submitted on 14-Oct-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Oct-2008 (English)
Customer Rating: 5/5
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From: Ronan Mulvey (Ireland)
Submitted on 22-Sep-2008 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 22-Sep-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 14-Sep-2008 (English)
Customer Rating: 5/5
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From: wendy whitston (Ireland)
Submitted on 13-Sep-2008 (English)
Customer Rating: 4/5
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From: aiden kearney (Ireland)
Submitted on 3-Sep-2008 (English)
Customer Rating: 5/5
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From: cathy browne (Ireland)
Submitted on 1-Sep-2008 (English)
Customer Rating: 5/5
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From: Kenneth Byrne (Ireland)
Submitted on 1-Sep-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 1-Sep-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 25-Aug-2008 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 21-Aug-2008 (English)
Customer Rating: 5/5