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Casual Bilbao Gurea

Bidebarrieta 14 3o, Bilbao, Bilbao - Bizkaia

4.3
5

Average satisfaction rating out of 5 for this property among customers:

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Customer Rating: 5/5

From: sandra molyneaux (Spain)

Submitted on 1-Jun-2017 (English)

Casual Hotel Bilbao Gurea is a real find -- right in the heart of the Casco Viejo, and an easy walk to Tourist Info, Refne station, regional bus stops, Metro, and Bizkaia train station. More of a traditional hostal with private bathrooms than a true hotel, Bilbao Gurea is newly renovated space in a traditional building (with lift), spotlessly clean, and appealingly decorated. Our room (306) faced the busy Calle el Perro, but the double-glazed windows were so soundproof that we didn't hear a thing. The hotel does not offer breakfast, but there are so many cafes within a two block radius that it is not a problem. One may, however, use the common refrigerator in which to store provisions. The cost varies depending on season and day of the week, but all were affordable -- and even inexpensive by Bilbao standards. We spent three nights there and enjoyed the hotel and the location. Bilbao is far more than merely the Guggenheim and deserves several days to explore the various museums and outlying areas. Definitely repeat business. Check out other Casual Hotels in the Spanish chain of innovative, centrally located hotels. Valencia Central is a gem as well.

Hotel Response:

Thanks Sandra, perfect description. Regards,


Customer Rating: 5/5

From: Hotel Guest, details on file. (Belgium)

Submitted on 16-Nov-2016 (English)

The location of Casual Bilbao Gurea is very good, you can easily walk to all the musea, parks and sites. The people at the reception are very friendly and helpful. We also appreciated the cleanliness of the room, sheets and towels. Be sure, we will recommend you to our friends. One point to do even better : switch the plastic cups in the bathroom to real glass

Hotel Response:

Dear Guest, Thank you Patricia for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,


Customer Rating: 4/5

From: anne morrison (United Kingdom)

Submitted on 6-Oct-2015 (English)

Great location, very easy to find. Friendly staff made us feel welcome and gave us helpful information. Our room was comfortable, surprisingly spacious (we were in a triple), clean and smart and good value. Would have liked more pillows but that's a small thing! We would recommend Casual Gurea! Thank you!

Hotel Response:

Thanks so much Anne for your nice review, we always do our best to improve our establishment. regards,


Customer Rating: 4/5

From: Alessandro Cane (Italy)

Submitted on 5-Aug-2015 (English)

Clean, comfortable and in a very nice neighbourhood. The right place to stay for a visit of few days

Hotel Response:

Thank you so much Alessandro. Regards


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 2-Jul-2015 (English)

staff were very helpful and polite, room was clean and comfortable, and the hostel was centrally located in the old town, which was very convenient - a great budget option for accommodation in Bilbao.

Hotel Response:

Thanks Julie, we appreciate your kind review. Regards,


Customer Rating: 5/5

From: Cameron Robson (Australia)

Submitted on 28-Jun-2015 (English)

Great value, perfect location and friendly helpful staff! What more could you ask for? Rooms were also clean with modern fittings. Would go back

Hotel Response:

Thanks Cameron. Proud you liked Gurea. Hope to see you back soon. Regards,


Customer Rating: 5/5

From: David Ludlow (United Kingdom)

Submitted on 24-Jun-2015 (English)

I enjoyed my stay very much at the Gurea. This is about the fourth time I have stayed there, it's very conveniently situated in the Old Town. I found the WI FI to be fast and reliable. My room was nicely decorated and clean and the Receptionists were always friendly and helpful. There wasn't much to find fault with.

Hotel Response:

Thank you so much David for your nice review. regards,


Customer Rating: 5/5

From: Hotel Guest, details on file. (Belgium)

Submitted on 26-May-2015 (English)

I would like to express my thanks to a young receptionist, the name of whom I don't remember (the afternoon of 24/25 May). She was extremely kind and helpful and patiently answered all our questions. It was a joy to talk to her.

Hotel Response:

Thank you for your nice review. We will inform her. Regards


Customer Rating: 4/5

From: Hotel Guest, details on file. (France)

Submitted on 1-May-2015 (English)

Nice place, fair price, excellent services

Hotel Response:

Thanks so much for your nice review, We will keep working this way. Regards,


Customer Rating: 4/5

From: Laura Bradley (United Kingdom)

Submitted on 12-Apr-2015 (English)

It was a great place to stay and good price

Hotel Response:

Thanks Laura for your review. Hope to see you back soon. Regards,


Customer Rating: 4/5

From: Daniela Fernandez (United Kingdom)

Submitted on 8-Jan-2015 (English)

very loud outside at all times

Hotel Response:

Thanks Daniela, unfortunately at Christmas old town is very crowd outside but we have interior rooms as well. Kind regards,


Customer Rating: 4/5

From: Hotel Guest, details on file. (United Kingdom)

Submitted on 1-Aug-2014 (English)

In general, the stay at this hostel was worth its price. Placed in a really nice area. The room was everyday cleaned and the staff was really helpful and nice. It was a bit hot in the room as there is no air-condition and sometimes it was too noisy. Overall, it was a nice stay.


Customer Rating: 4/5

From: Pascale Autret (France)

Submitted on 28-Jul-2014 (English)

Situé au cœur de la ville historique. Joli et design, cet hôtel est un super bon plan. N emportez pas de trop grosses valises, l Hotel est au 3ème étage !!


Customer Rating: 5/5

From: Hotel Guest, details on file. (United States)

Submitted on 25-Jul-2014 (English)

The location was right in the old city center (Viejo) which you enter as you walk out the door. The hotel was very nice with big comfy beds and very clean. The staff were super nice and helped with all our travel questions on the area. Lots of steps to walk up with no elevator. I would highly recommend staying here! Don't stay close to the street the Spaniards are up all hours of the night and very loud.

Hotel Response:

Sandra thanks for your review, we are delighted you enjoyed our establishment. Regards


Customer Rating: 4/5

From: Hotel Guest, details on file. (Germany)

Submitted on 25-Jun-2014 (English)

I really enjoyed staying there. My room was quiet cos it was towards to back of the house, it was all newly renovated and it's right in the heart of the old part of Bilbao! It was wonderful and I would come back any time!

Hotel Response:

Thanks for your feedback. Regards


Customer Rating: 4/5

From: Hotel Guest, details on file. (Germany)

Submitted on 24-Aug-2017 (German)

Direkt im Zentrum, hatten Zimmer nach hinten sehr ruhig, sehr freundliche und hilfsbereite Rezeption, Größe des Zimmers ok. Aufzug vorhanden. Wir würden es wieder buchen

Hotel Response:

Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,


Customer Rating: 5/5

From: Alejandro Ciscar (Spain)

Submitted on 14-Jun-2017 (Spanish)

Ubicación ideal,en el centro.Proximidad de parking,con descuento importante. Limpieza perfecta,aseado y bien cuidado. Personal excelente,información sobre qué ver y visitar. Accesibles en todo momento

Hotel Response:

Muchas gracias Alejandro. Saludos,


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 28-May-2017 (Spanish)

Muy amable el personal del hotel en todo momento. Muy bien situado

Hotel Response:

Gracias David, nos agrada les haya gustado. Saludos,


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 11-May-2017 (Spanish)

Está muy bien ubicado, habitación espaciosa, limpia y baño totalmente reformado. El personal de recepción muy amable.

Hotel Response:

Muchas gracias Veronica.Saludos,


Customer Rating: 5/5

From: Hotel Guest, details on file. (Spain)

Submitted on 2-May-2017 (Spanish)

Todo en su punto.

Hotel Response:

Gracias Jose Luis por su valoracion. Saludos,