Hola Jon! Muchas gracias por el cumplido y la puntuación de 8 sobre 10. No dudes en decirnos qué podemos hacer para obetener el 10 la próxima vez. Un saludo. Xavier (staff) http://www.barcelonacitycentre.com

Hola! Gracias y ¡hasta la próxima ocasión! Xavier (staff) http://www.barcelonacitycentre.com

Hola! Muchísimas gracias por la excelente valoración que hacéis de nuestro hostal. Respecto al precio, decirte que en Enero es cuando tenemos las tarifas más bajas. Semana Santa es diferente... Pensad que en estos momentos, con tres meses de antelación, nos queda solamente una habitación disponible para el 2 y el 3 de Abril. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com

Hola! Sabemos que el edificio es antiguo pero es algo no depende de nosotros (de hecho, ahora se está rehabilitando). Agradecemos que valoréis que el hostal sí está "nuevo" y cuidado. Mucha gente tiene esa falsa impresión al llegar, pero entran, ven la habitación y es toda otra historia. Gracias por vuestros comentarios y ¡hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com

Hola! Esperamos que la atención de nuestro personal también os haya gustado. No dudes en indicarnos cualquier cosa en que podamos mejorar o que hayas echado de menos durante tu estancia. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com

Hola! En la próxima ocasión no dudéis en indicarnos en la reserva que preferís una habitación de fachada o contrafachada. Sabemos que hay personas que prefieren evitar las habitaciones a los patios internos (otras personas las adoran...) y nos gusta hacer lo posible para que os econtréis como en el mejor hotel. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com

Ante todo, gracias por tener en cuenta nuestro esfuerzo en mantener una excelente relación calidad-precio. Respecto a la lavandería, decirte que hace unos días externalizamos toda la lavandería del hostal, con lo que en una próxima visita no deberías tener este problema, ya que solo lavaremos colchas y cortinas internamente. La lavandería funcionará -como siempre- solamente desde las 10h. de la manaña. En una próxima ocasión, indícanoslo en la reserva o -si ya estás alojado- no dudes en consultarnos si es posible cambiar a otra habitación, generalmente es muy dificil en este hostal porque está casi siempre lleno, pero podríamos haberlo intentado. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com

Ante todo, agradecerte que apreciaras el cambio de habitación cuando lo solicitaste y tu puntuación de 8 sobre 10. La habitación en la que dormiáis es una de las más apreciadas en el hostal (es una triple de 18 metros cuadrados y vosotros eráis 2 personas), sí sabemos que las ventanas dejan pasar un poco de ruido, pero debes saber que el 20 de Setiembre ponemos "superventanas" insonorizadas en las habitaciones de este lado del hostal. Sobre que no hay personal en el hostal, para la próxima vez, mira por los tres pasillos del hostal, ya que hay personal un promedio de 14 horas al día, pero puede estar limpiando, atendiendo a otro cliente o solucionando un problema. Muchas gracias por los comentarios, sin ellos todo sería más dificil. Un saludo. Xavier (staff) http://www.barcelonacitycentre.com

Hola Juan Luis, Supongo -por el nombre- que era la primera vez que reservaváis en el CITY CENTRE. Os agradecemos que hayáis valorado la amabilidad y no dudéis en sugerirnos cualquier detalle en el que podamos mejorar para una próxima ocasión. Muchas gracias y ¡hasta la próxima! Xavier http://www.barcelonacitycentre.com

Hola Jaume, Ante todo, mil disculpas por el retraso en la contestación (imagino que sabrás lo del hotel). Como siempre, gracias. Lamentamos el contratiempo con la última reserva (enviame un e-mail antes de la próxima para "arreglarlo"). Te agradacemos la fidelidad, el respeto y la educación que siempre has tenido con nosotros. El tiempo pasa volando, pero creo que ya te alojas con nosotros desde el año 2005. Sencillamente, gracias. ¡A ver si te pasas por el nuevo hotel (BARCELONA CITY HOTEL UNIVERSAL) y ves los progresos que estamos haciendo y nos saludamos! No quiero ser pesado, pero ¡Gracias! Xavier Franquesa Director http://www.barcelonacitycentre.com

Ante todo, mil disculpas por el retraso en la contestación. Solo unas líneas para agradecer tus comentarios. Apreciamos que hayas valorado la limpieza del hostal y su ubicación. Asimismo, gracias por agradecer el trato recibido. Con la puntuación recibida (10/10), no asusta no estar a la altura de las expectativas en una próxima ocasión, pero lo intentaremos. De nuevo muchas gracias. Xavier BARCELONA CITY CENTRE http://www.barcelonacitycentre.com

Hi! Thanks a lot for your comments. I have taken a look to your booking and in any place you specified you preferred a twin room (you booked a double one). Next time, please tell us you prefer twin beds and we will make our efforts to give you that kind of room! Best regards and hope to see you again!

Hi! Thanks a lot for your comments. Don´t doubt to suggest us what we can improve for the next time! Regards. Xavier (staff) http://www.barcelonacitycentre.com

Hi! Just tell you that, as we consider the opinions of our guests, we changed all the windows last year, so now the noise from the street is not the same as before. We would thank you if you can tell us what things we can improve or you didn´t like, as looking to your comments we cannot understand why you rate us with a 4 over 10 (right now our average is 8.6 over 10). You can send me an e-mail at info@barcelonacitycentre.com and we will make it better. Thanks a lot for your help. Xavier (staff) http://www.barcelonacitycentre.com

Ciao! Grazie e alla prossima! Xavier (staff) http://www.barcelonacitycentre.com

Hi! I´m sorry, but I don´t speak German... Thanks a lot to give a 10 over 10. Is true that our place is not a place to stay all the day inside of the room (it would be a waste of time in this city). Some people use them during the day and take night party out of the hostel, and a lot of people just visit the city and come to sleep or take a little "siesta". We hope to see you again. Best regards. Xavier (staff) http://www.barcelonacitycentre.com

Ciao Augusto! Grazie per i commenti. Aspettiamo di verdervi un´altra volta! Xavier (staff) http://www.barcelonacitycentre.com

Ciao! Siamo un "hostal", che non è lo stesso che un ostello, ma c´è molta gente che ci confonde con un hotel e quelllo ci piace. Cerchiamo sempre di offrire una ottima relazione qualità-prezzo. Vi ringraziamo tantissimo per i vostri commenti e non dubitare a inviarci suggerimenti. Sempre possiamo fare il City Centre megliore! Alla prossima! Xavier (staff) http://www.barcelonacitycentre.com

Hi! I hope you saw we have "super-unsoundproofed" windows to avoid the street noise, but we are in the city centre and our efforts not always reach what we would like! We hope you felt well and the noise was not disturbing. We thank you to let know other users the value for money City Centre offers and we hope to recieve you in a next visit to Barcelona. Don´t doubt to suggest us what we could do better! Best regards. Xavier (staff) http://www.barcelonacitycentre.com

Ciao! Grazie per il 10 sopra 10. Non dubitare di inviarci un e-mail con i vostri suggerimenti per avere un altro 10 la prossima volta! Sempre possiamo farlo meglio... Alla prossima! Xavier (staff) http://www.barcelonacitycentre.com

Hi! First of all, tell you that ALL the rooms of our hostel have a window that can be opened and closed. Probably you got a room that face to an internal courtyard (very typical in the urban places of Spain). Next time, please put in your booking that you prefer a room facing to the street and we will try to give you one of them. About the cleaning, just tell you that we clean all the rooms every day. Maybe we didn´t change the towels some day because you didn´t left them on the floor (as you could see in a sign on the bed when you arrived) or we made some mistake. In the last case, excuse us for that and please, next time don´t hesitate to tell us something and we will change them if we forgot it. Hope to see you a next time. Best regards! Xavier (staff) http://www.barcelonacitycentre.com

Hi! Thanks a lot for your comments. Just remember you that we are a hostal, not a hotel (in spite we think we are like a little hotel). Next time, please tell us in your booking that you prefer a room with a lot of light and we will make the possible to give it to you. see you next time! Best regards. Xavier (staff) http://www.barcelonacitycentre.com

Hi! Thanks a lot for your comments. We try to give the best return on money, that is why the rooms cannot be very big (the square meter in city centre is very very expensive). It alos depends on if there is some four people room sold. I see you understood it and enjoyed your trip! see you next time! Best regards. Xavier (staff) http://www.barcelonacitycentre.com

Ciao! Grazie tante per avere scelto di nuovo la nostra pensione. Sappiamo che la posizione è conveniente. Alla prossima! Xavier (staff) http://www.barcelonacitycentre.com

Hi! Thanks a lot for your fantastic comments. I remember your first booking was in the year we opened this place (2005) and I see that for the moment we are fulfilling your expectations. Simply, thanks for the feedback. Xavier (staff) http://www.barcelonacitycentre.com

Thanks a lot for your comments about the water! There are more than 400 liters of hot water, so it never finishes, the problem was that one of the machines turned off we don´t know why and the problem was fixed the day of your check-out when other guests reported it. We are sorry about that and believe that next time you will have hot water to take as showers as you want. Best regards. Xavier (staff) http://www.barcelonacitycentre.com

Thanks a lot for your comments! See you next time! Xavier (staff)

Hi! Thanks a lot for your comments. Please, next time let us know something about the free wi-fi internet access when you are in the hostel and we will try to help you. Hope to see you in a next visit to Barcelona. Best regards. Xavier (staff)

Grazie tante per i commenti! Ci vediamo la prossima volta, e aspettiamo che vi piacerà tanto in questa ocasione. Xavier Franquesa (Staff)

Hi! I´m sorry, but I don´t speak French. We are a little hostel in a 1900 building in the city centre (the most expendive streets to live in Barcelona), so some rooms give to the typical Barcelona´s "patios". For another hand, as you could see in the room (the message is also in French) and we tell always during the check-in, we change the towels when you leave them on the floor, it doesn´t matter if we have to change them every day. Now you know it for the next time! But excuse us if -maybe- we forget it one day in your room! Best regards. Xavier (staff) http://www.barcelonacitycentre.com

Grazie per i vostri commenti e le vostre valutazioni. Vedendo un 8 sopra 10, ci piacerebbe sapere che possiamo fare per avere un 10 sopra 10. Non dubitare a mandarci un e-mail con i vostri suggerimenti. A presto! Xavier Franquesa (staff). http://www.barcelonacitycentre.com

Hi Kevin, Thanks a lot for your comments. I know is the second time you have slept with us and we appreciate your loyalty to the hostel. This time we were not there, as we have opened a hotel just two blocks away from City centre, I´m sure the staff has been friendly and helpful. I hope to see you again next time. Best regards. Xavier http://www.barcelonacitycentre.com

Ciao Mario, Grazie per i commenti i per tornare a prenotare con noi. Ci piacerebbe anche sapere come possiamo arrivare a avere un 10 sopra 10! Non dubitare a inviarci un e-mail a info@barcelonacitycentre.com con i tuoi suggerimenti. A presto. Xavier http://www.barcelonacitycentre.com

Excuse me for the little delay in the answer. We´ve just opened the BARCELONA CITY HOTEL UNIVERSAL and we have been a little stressed. You´ve just defined the original idea of this hostel: clean, central, value for money and helpful staff. We really appreciate it! Hope to see you next time! Xavi http://www.barcelonacitycentre.com

Scusate per il ritardo, ma abbiamo aperto un albergo (BARCELONA CITY HOTEL) e le risposte hanno un po di ritardo. Grazie per i vostri commenti! Come risposta, dirvi che siamo in pieno processo per fare le stanze un pò meno spartane. La filosofia all´inizio era sopratutto di avere stanze pulite, e ci faceva paura di metere troppe cose (ma siamo stati troppo rigorosi). Ci vediamo la prossima volta e vedete le novità! A presto. Xavier BARCELONA CITY CENTRE http://www.barcelonacitycentre.com

First of all, excuse us for the little delay in the answer (we opened a new hotel -BARCELONA CITY HOTEL- the 1st of April, the same date you checked-in last time in our hostel! We have been a little stressed). I think it was not the first time you stayed in our place last April, so I appreciate to think in us for your stayings in Barcelona. About your comments, We are absolutelly sure that we are not the best place to stay in Barcelona! But we try to give a good value for money and, as you have seen, we try always to improve. Thanks to come again and hope to see you again. Before you book, please send us an e-mail, as we will launch a discount the customers that have been in the hostel before. Best regards and... see you again! Xavi BARCELONA CITY CENTRE http://www.barcelonacitycentre.com