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Hostal Barcelona City Centre **
C/ Balmes, 60, entlo., Barcelona, Cataluña
go to hostal websitewww.barcelonacitycentre.com 		rooms from € 38!
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Average satisfaction rating out of 5
for this property among customers
space space space
rating  4.3/5
based on 76 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: "Hotel Guest, details on file." (Germany)
Submitted on 19-Apr-2010 (English) 		Customer Rating: 5/5
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comments I really enjoyed my stay at the hostal. It is situated perfectly, the bus station to the harbour right in front of the hostal. The room was nice and clean. As requested it was quiet. Maybe the rooms which look on the street are a little louder, but the windows look new and soundproof. The personnel was extremely helpful and very nice. They gave information and warnings concerning pickpockets and places where not to go. They offer you a map of the city and indicate places to go. Just around the corner there is a nice cafe bar where you can get cafe con leche y un croissant for 1,40 Euros. Some steps further there is a supermarket, a sushi restaurant. Shops are only a few steps away (upper part of the Ramblas). Lots of things are within easy reach. I really can recommand the hostal and will stay there during my next visit in Barcelona.
Hotel Response:

Hi! Thanks a lot for the comments. Just tell you that all the windows are unsoundproofed. Obviously, rooms facing the street are louder than those that not, but if you are not very sensitive to it, the unsoundproofed windows will do the rest! Hope to see you again! Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: ISABEL CRISTINA BARRETO PARANHOS (Brazil)
Submitted on 8-Apr-2010 (Portuguese) 		Customer Rating: 5/5
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comments Fiquei muito surpresa de forma positiva, o local é muito bom, tudo limpinho, a pessoa que fica no atendimento é super atenciosa, localização excelente... só tenho elogios. Recomendo de verdade, melhor do que muitos hoteis.
Hotel Response:

Hola! Gracias por los elogios y disculpas por no agradecerlos en portugués. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: Sandorne Kovacs (Hungary)
Submitted on 21-Mar-2010 (English) 		Customer Rating: 4/5
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comments I was satisfied during my stay at the hotel. It is very clean, close to city center and public transports, reception works in very practical way: very good English knowledge, no 24hours stay but always available on phone, handling the guest as grown up, i.e. when check-out just leaving the keys on a place assigned for this. I also welcomed the the idea of helping low budget travellers with refrigerator, micro, washing machine, cutlery and other tools. The only disadvantage is that the hostel was a bit noisy, not from outside but inside. Walls and doors are vrey thin, careless guests on the corridor or neighboring rooms are very disturbing. A policy of the hostel might regulate this, saying that betrween 10pm and 8 am guest are requested to behave quietly. All in all, the I would reccomend the hostel (actually I've already done), price-value balance is correct.
Hotel Response:

Hi Sandorne! Thanks a lot for your helpful comments. We are working to put a double door in most part of the rooms (I think they will be ready at the end of this year), that will help with the noise. The walls and ceiling have some sound insulation (not 100%, but for the problem you repport is enough) and last year we changed all the windows (super-undsoundproofed), so the problem are the doors... I hope you see your comments help us to improve. Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: Amalia Montero Herrerin (Spain)
Submitted on 16-Mar-2010 (Spanish) 		Customer Rating: 3/5
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comments Tuve que buscar deprisa y corriendo un lugar para dormir el dia 8/03, dia de la nevada en Barcelona, ya que quedé incomunicada en la ciudad. La verdad es que me pareció muy correcto el Hostal. Quizás mejoraria la insonoridad de las habitaciones, ya que se oye mucho a las personas que se mueven por los pasillos, pero para ser un lugar que estaba lleno de turistas ese dia, y bastante gente joven, la verdad es que por la noche todo el mundo respetó el silencio, lo cuál agradezco ya que yo tenia que levantarme a las 7 de la mañana al dia siguiente para ir a trabajar. En general bastante bien.
Hotel Response:

Hola! Vaya día el de la nevada... Gracias por tus comentarios. Nuestros clientes suelen respetar el descanso por la noche, es pura convivencia. De todos modos, para evitar la entrada de rtuido del pasillo durante el día, vamos a añadir a las ventanas y techos insonorizados ya instalados, doble puerta en la mayoría de las habitaciones este año (2010). Esperamos que no tengas que verlo en una próxima nevada... Un saludo. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Spain)
Submitted on 7-Mar-2010 (Spanish) 		Customer Rating: 4/5
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comments LA verdad es que el hostal estaba muy bien, muy limpio y muy bien situado. La unica pega que le vimos es que no hubiese recepcion 24 horas porque hubo momentos durante la noche que la gente que estaba en la habitacion de al lado tenia ganas de marcha y les daba igual dar voces y gritos fuese la hora que fuese, y tal vez si hubiese habido alguien que les hubiera pedido un poco de respeto... Por lo demas perfecto, creo que repetiremos. Un saludo
Hotel Response:

Hola! Gracias por vuestro 8 sobre 10. Lamento lo sucedido esa noche. No dudéis en llamar al teléfono de emergencias la próxima vez, porque si no es al momento, al menos al día siguiente podemos hablar con los clientes "vecinos". De todos modos, avisaros que este año (2010) vamos a poner unas dobles puertas que evitarán que cualquier ruido del pasillo se oiga en la habitación. Hacemos lo que podemos, porque sabemos que descansar bien es fundamental. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: ignacio yubero ortega (Spain)
Submitted on 2-Mar-2010 (Spanish) 		Customer Rating: 5/5
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comments ha estado muy bien
Hotel Response:

Gracias y ¡hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: Inbar Amir (Israel)
Submitted on 17-Feb-2010 (English) 		Customer Rating: 4/5
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comments The hostel is very nice, very clean and in the center of the city, very close to Passeig de Gracia Metro station. There is free internet and a great shower in the room, there is always hot water. The only problem was we booked a room with 2 beds and got a room with 1 bed, that was disappointing. Other than that everything was great. The staff was very nice and helpful.
Hotel Response:

Hi! Thanks a lot for your comments. I have taken a look to your booking and in any place you specified you preferred a twin room (you booked a double one). Next time, please tell us you prefer twin beds and we will make our efforts to give you that kind of room! Best regards and hope to see you again!
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From: Jon Erkoreka Larrabeiti (Spain)
Submitted on 8-Feb-2010 (Spanish) 		Customer Rating: 4/5
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comments Hostal muy centrico muy parecido a un hotel real
Hotel Response:

Hola Jon! Muchas gracias por el cumplido y la puntuación de 8 sobre 10. No dudes en decirnos qué podemos hacer para obetener el 10 la próxima vez. Un saludo. Xavier (staff) http://www.barcelonacitycentre.com
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From: Robert Schneider (Germany)
Submitted on 7-Feb-2010 (German) 		Customer Rating: 5/5
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comments Excellent Service!
Hotel Response:

Hi! Thanks a lot for your comments. Don´t doubt to suggest us what we can improve for the next time! Regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 5-Feb-2010 (English) 		Customer Rating: 2/5
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comments It was very basic, but also pretty cheap. If all you want is some place to sleep it's perfect. My room was facing the street, some comments said that this would be very noisy but I didn't find this. There was some traffic but that's to be expected in a large city. There was a hand print on the wall in my room but otherwise it was clean. The best thing about the hostal is it's location, a 5 min walk from Placa de Universitat and around the corner from Gaudi's Casa Batllo. It was kinda hard to find on the first night as it doesn't have a sing over the door, just it's name on an intercom. All in all I liked it and I'd recommend it for people that want to explore Barcelona and don't want to spend much time in a hotel.
Hotel Response:

Hi! Just tell you that, as we consider the opinions of our guests, we changed all the windows last year, so now the noise from the street is not the same as before. We would thank you if you can tell us what things we can improve or you didn´t like, as looking to your comments we cannot understand why you rate us with a 4 over 10 (right now our average is 8.6 over 10). You can send me an e-mail at info@barcelonacitycentre.com and we will make it better. Thanks a lot for your help. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Argentina)
Submitted on 2-Feb-2010 (Spanish) 		Customer Rating: 5/5
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comments Excelente ubicación, coordialidad en todos sus empleados y muy atentos a la forma de recibir y orientar a los turistas. Limpieza y orden. No se puede cocinar, solo calentar en micoondas
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From: "Hotel Guest, details on file." (Spain)
Submitted on 2-Feb-2010 (Spanish) 		Customer Rating: 4/5
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comments Muy buena relación calidad/precio, limpio y con buenos servicios extras (zonas comunes, internet...)
Hotel Response:

Hola! Gracias y ¡hasta la próxima ocasión! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Italy)
Submitted on 31-Jan-2010 (Italian) 		Customer Rating: 5/5
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comments Gentilezza squisita, e pulizia eccelente.
Hotel Response:

Ciao! Grazie e alla prossima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Spain)
Submitted on 25-Jan-2010 (Spanish) 		Customer Rating: 5/5
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comments Una muy buena ubicación con bastantes opciones para el tiempo de ocio, como fue mi caso personal. El hostal muy limpio y el personal de un trato excelente! Lo que más me gustó fue que me sentí como en casa y lo que menos que hay q dejar las habitaciones a las 11:00h pero mi valoración es muy favorable! Estaba mirando volver a reservar para semana santa, pero ahora hay que mirar más por el bolsillo, que se nota la crisis ;)
Hotel Response:

Hola! Muchísimas gracias por la excelente valoración que hacéis de nuestro hostal. Respecto al precio, decirte que en Enero es cuando tenemos las tarifas más bajas. Semana Santa es diferente... Pensad que en estos momentos, con tres meses de antelación, nos queda solamente una habitación disponible para el 2 y el 3 de Abril. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Switzerland)
Submitted on 24-Jan-2010 (German) 		Customer Rating: 5/5
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comments Nach einem kleinen Fussmarsch kamen wir also an der gewünschten Adresse an. Verwirrend ist, dass weder bei den Klingeln noch im nostalgischen Aufzug ein Hinweis ersichtlich ist, dass man sich im richtigen Gebäude befindet. Schlussendlich wurden wir aber im 1. Stock fündig, da dort auf dem Aufzug ein winziges Schild angeklebt ist. Die Begrüssung war sehr freundlich, kompetent und hilfsbereit (Schlüssel vom Kofferschloss vergessen..) Die Küche haben wir nie benutzt, das Zimmer war sauber, gemütlich und die riesigen Fenster mit Blick auf die Strasse waren super isoliert. Das Hostal selber ist etwas hellhörig, aber bei einer Stadt wie Barcelona, in welcher man sowieso nur ein paar Stunden im Bett verbringt, absolut kein Problem. Ein sehr empfehlenswertes gemütliches Hostal.
Hotel Response:

Hi! I´m sorry, but I don´t speak German... Thanks a lot to give a 10 over 10. Is true that our place is not a place to stay all the day inside of the room (it would be a waste of time in this city). Some people use them during the day and take night party out of the hostel, and a lot of people just visit the city and come to sleep or take a little "siesta". We hope to see you again. Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 23-Jan-2010 (Portuguese) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 23-Jan-2010 (Italian) 		Customer Rating: 4/5
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comments accoglienza molto gentile, buon rapporto qualità/prezzo, buona pulizia e servizio
Hotel Response:

Ciao Augusto! Grazie per i commenti. Aspettiamo di verdervi un´altra volta! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Spain)
Submitted on 21-Jan-2010 (Spanish) 		Customer Rating: 4/5
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comments Bien situado y con un trato personal excelente,son sus mayores (que no unicas) virtudes.No encontre defectos,si acaso la falsa impresion desde la calle de que parece un hostal mas viejo de lo que es en realidad.Quedamos muy contentos con ellos y lo recomendamos a todo el mundo.
Hotel Response:

Hola! Sabemos que el edificio es antiguo pero es algo no depende de nosotros (de hecho, ahora se está rehabilitando). Agradecemos que valoréis que el hostal sí está "nuevo" y cuidado. Mucha gente tiene esa falsa impresión al llegar, pero entran, ven la habitación y es toda otra historia. Gracias por vuestros comentarios y ¡hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Spain)
Submitted on 17-Jan-2010 (Spanish) 		Customer Rating: 4/5
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comments Está muy bien localizado, céntrico. Ademmás limpio y con todo lo necesario. Muy recomendable.
Hotel Response:

Hola! Esperamos que la atención de nuestro personal también os haya gustado. No dudes en indicarnos cualquier cosa en que podamos mejorar o que hayas echado de menos durante tu estancia. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Spain)
Submitted on 19-Dec-2009 (English) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 1-Dec-2009 (Italian) 		Customer Rating: 5/5
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comments non è un hostello,bensì un piccolo hotel..rapporto qualità prezzo,sicuramente a favore del clente..zona tranquillissima e vicina al centro..tornerò al barcelonacitycentre sicuramente..l'ingresso del palazz sembrerà un pochino strano xò quando aprirete la porta x entrare dentro vi accorgerete che il posto dentro è bello..
Hotel Response:

Ciao! Siamo un "hostal", che non è lo stesso che un ostello, ma c´è molta gente che ci confonde con un hotel e quelllo ci piace. Cerchiamo sempre di offrire una ottima relazione qualità-prezzo. Vi ringraziamo tantissimo per i vostri commenti e non dubitare a inviarci suggerimenti. Sempre possiamo fare il City Centre megliore! Alla prossima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Italy)
Submitted on 30-Nov-2009 (Italian) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Poland)
Submitted on 29-Nov-2009 (English) 		Customer Rating: 4/5
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comments Clean, quite spacious room, bathroom ok, all in all you have everything you need and for a great price- stayed in a hostel for the first time and was pleasantly surprised:). The only minus is extreme noise from the street, especially during the weekend when night clubs open..
Hotel Response:

Hi! I hope you saw we have "super-unsoundproofed" windows to avoid the street noise, but we are in the city centre and our efforts not always reach what we would like! We hope you felt well and the noise was not disturbing. We thank you to let know other users the value for money City Centre offers and we hope to recieve you in a next visit to Barcelona. Don´t doubt to suggest us what we could do better! Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: isalba calia (Italy)
Submitted on 27-Nov-2009 (Italian) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 23-Nov-2009 (Spanish) 		Customer Rating: 4/5
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comments El hostal muy limpio y la atención buena con gente muy amable. El único pero, las habitaciones con ventilación a patio. Silencioso y trnquilo pero un poco ahogado.
Hotel Response:

Hola! En la próxima ocasión no dudéis en indicarnos en la reserva que preferís una habitación de fachada o contrafachada. Sabemos que hay personas que prefieren evitar las habitaciones a los patios internos (otras personas las adoran...) y nos gusta hacer lo posible para que os econtréis como en el mejor hotel. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Sweden)
Submitted on 14-Nov-2009 (Swedish) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 10-Nov-2009 (Italian) 		Customer Rating: 5/5
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comments cortesia del personale, posizione strategica per visitare la città
Hotel Response:

Ciao! Grazie per il 10 sopra 10. Non dubitare di inviarci un e-mail con i vostri suggerimenti per avere un altro 10 la prossima volta! Sempre possiamo farlo meglio... Alla prossima! Xavier (staff) http://www.barcelonacitycentre.com
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From: patrizia maugeri (Italy)
Submitted on 4-Nov-2009 (Italian) 		Customer Rating: 3/5
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comments POSIZIONE OTTIMA. QUALITA PREZZO COME DA ASPETTATIVE
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From: "Hotel Guest, details on file." (Slovenia)
Submitted on 29-Oct-2009 (English) 		Customer Rating: 3/5
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comments Good location. Very nice stuff. Very simple room without window and not every day service (making bed, changing towels). Overall, good.
Hotel Response:

Hi! First of all, tell you that ALL the rooms of our hostel have a window that can be opened and closed. Probably you got a room that face to an internal courtyard (very typical in the urban places of Spain). Next time, please put in your booking that you prefer a room facing to the street and we will try to give you one of them. About the cleaning, just tell you that we clean all the rooms every day. Maybe we didn´t change the towels some day because you didn´t left them on the floor (as you could see in a sign on the bed when you arrived) or we made some mistake. In the last case, excuse us for that and please, next time don´t hesitate to tell us something and we will change them if we forgot it. Hope to see you a next time. Best regards! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Hungary)
Submitted on 27-Oct-2009 (English) 		Customer Rating: 4/5
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comments It's a great hostel.Everything was fine,but we had a room with a small window,opening to a lightening court,so we never know wath kinde of weather is outside.Accept this it was very clean,quiet,comfortable.
Hotel Response:

Hi! Thanks a lot for your comments. Just remember you that we are a hostal, not a hotel (in spite we think we are like a little hotel). Next time, please tell us in your booking that you prefer a room with a lot of light and we will make the possible to give it to you. see you next time! Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Malaysia)
Submitted on 27-Oct-2009 (English) 		Customer Rating: 3/5
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comments room was a little cramped for three but it was clean and comfortable
Hotel Response:

Hi! Thanks a lot for your comments. We try to give the best return on money, that is why the rooms cannot be very big (the square meter in city centre is very very expensive). It alos depends on if there is some four people room sold. I see you understood it and enjoyed your trip! see you next time! Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Sweden)
Submitted on 25-Oct-2009 (Swedish) 		Customer Rating: 4/5
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comments Trevliga fräscha rum. Trevlig personal. Vi bodde där för andra gången. Båda gångerna i rum mot gatan- vilket är en nackdel! Väldigt trafikstört och i slutet av veckan finns det någon form av nöjesställe som har öppet och där det blir mycket stoj från gästerna på gatan. Läget och närheten till kommunikationer väger upp ganska så mycket.
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From: Vincenzo Surace (Italy)
Submitted on 18-Oct-2009 (Italian) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 7-Oct-2009 (Italian) 		Customer Rating: 5/5
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comments sono stata nell'hostal barcelona city centre già 2 volte, posizione ottima (in pochi minuti arrivi alle rambla , case di gaudì) . camere silenziose.
Hotel Response:

Ciao! Grazie tante per avere scelto di nuovo la nostra pensione. Sappiamo che la posizione è conveniente. Alla prossima! Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (United States)
Submitted on 7-Oct-2009 (English) 		Customer Rating: 5/5
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comments Clean, affordable (even for the exchange rate), and great location. Each time I've stayed at this location, staff has always been great and friendly. I highly recommend this place!
Hotel Response:

Hi! Thanks a lot for your fantastic comments. I remember your first booking was in the year we opened this place (2005) and I see that for the moment we are fulfilling your expectations. Simply, thanks for the feedback. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Australia)
Submitted on 6-Oct-2009 (English) 		Customer Rating: 4/5
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comments friendly, helpful staff, quiet room, well serviced, including some laundry done for us, excellent internet,plenty of privacy..only downside being there was no hot water on the morning of our departure ... approx 5.00 am... actually, no water at all and given thsat we were to catch a flight and spend the day in transit, this was a gross inconvenience for us at the time!!!
Hotel Response:

Thanks a lot for your comments about the water! There are more than 400 liters of hot water, so it never finishes, the problem was that one of the machines turned off we don´t know why and the problem was fixed the day of your check-out when other guests reported it. We are sorry about that and believe that next time you will have hot water to take as showers as you want. Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: Eva Mihelcic (Slovenia)
Submitted on 28-Sep-2009 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 3-Sep-2009 (English) 		Customer Rating: 4/5
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comments Very clean and well organised
Hotel Response:

Thanks a lot for your comments! See you next time! Xavier (staff)
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From: "Hotel Guest, details on file." (Singapore)
Submitted on 2-Sep-2009 (English) 		Customer Rating: 4/5
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comments Wi-Fi connection was inconsistent. Great location.
Hotel Response:

Hi! Thanks a lot for your comments. Please, next time let us know something about the free wi-fi internet access when you are in the hostel and we will try to help you. Hope to see you in a next visit to Barcelona. Best regards. Xavier (staff)
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From: "Hotel Guest, details on file." (Spain)
Submitted on 31-Aug-2009 (Spanish) 		Customer Rating: 3/5
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comments la habitacion era correcta, con teniendo en cuenta su precio. Pero estaba junto a una sala de donde estaban los lavarropas y secadores y el ruido era continuo muy molesto.
Hotel Response:

Ante todo, gracias por tener en cuenta nuestro esfuerzo en mantener una excelente relación calidad-precio. Respecto a la lavandería, decirte que hace unos días externalizamos toda la lavandería del hostal, con lo que en una próxima visita no deberías tener este problema, ya que solo lavaremos colchas y cortinas internamente. La lavandería funcionará -como siempre- solamente desde las 10h. de la manaña. En una próxima ocasión, indícanoslo en la reserva o -si ya estás alojado- no dudes en consultarnos si es posible cambiar a otra habitación, generalmente es muy dificil en este hostal porque está casi siempre lleno, pero podríamos haberlo intentado. ¡Hasta la próxima! Xavier (staff) http://www.barcelonacitycentre.com
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From: Pia Boquien (France)
Submitted on 30-Aug-2009 (French) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 17-Aug-2009 (Italian) 		Customer Rating: 5/5
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comments è un piccolo albergo, con camere piccole, ma comode, pulite e dotate di climatizzatore e TV, inoltre si può usufruire di un forno microonde e di un frigo, molto silenzioso e frequentato da gente tranquilla. da considerare, poi, il fatto non trascurabile che è centralissimo. Perfettamente soddisfatti io e mia moglie. Ottimo ad un prezzo veramente basso.
Hotel Response:

Grazie tante per i commenti! Ci vediamo la prossima volta, e aspettiamo che vi piacerà tanto in questa ocasione. Xavier Franquesa (Staff)

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From: "Hotel Guest, details on file." (Sweden)
Submitted on 16-Aug-2009 (Spanish) 		Customer Rating: 4/5
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comments La habitación i los locales en general estaban muy limpios. El personal, cuando se veía alguno, era muy atento, amable y respetuoso. Entre las cosas que no me resultaron agradables puedo nombrar la existencia de tres aparatos de ventilación en el balcon de nuestra habitación. La tranquilidad que se ofrecia en el internet no era satisfactoria ya que los aparatos sonaban mucho y durante la noche molestaban el sueño. Además es una pena tener acceso a un balcón cuando uno no puede hacer uso de él, ya que los aparatos de ventilación soplaban una fuerte corriente de aire caliente. Al final se nos dió una habitación con mejores condiciones y a pesar de que fue tan solo por la última noche estoy muy agradecido por esto. Es una pena además que no haya personal al que pedirle información o ayuda.
Hotel Response:

Ante todo, agradecerte que apreciaras el cambio de habitación cuando lo solicitaste y tu puntuación de 8 sobre 10. La habitación en la que dormiáis es una de las más apreciadas en el hostal (es una triple de 18 metros cuadrados y vosotros eráis 2 personas), sí sabemos que las ventanas dejan pasar un poco de ruido, pero debes saber que el 20 de Setiembre ponemos "superventanas" insonorizadas en las habitaciones de este lado del hostal. Sobre que no hay personal en el hostal, para la próxima vez, mira por los tres pasillos del hostal, ya que hay personal un promedio de 14 horas al día, pero puede estar limpiando, atendiendo a otro cliente o solucionando un problema. Muchas gracias por los comentarios, sin ellos todo sería más dificil. Un saludo. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (France)
Submitted on 13-Aug-2009 (French) 		Customer Rating: 4/5
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comments chambre très propre, très calme malgré une isolation phonique très légère. 3 petits points négatifs: petite fenêtre avec vue sur un mur et serrure d'entrée dans l'hôtel un peu difficile à ouvrir;enfin, chambre nettoyée chaque jour mais parfois oubli de la part du personnel de renouveler les serviettes et le papier toilettes.
Hotel Response:

Hi! I´m sorry, but I don´t speak French. We are a little hostel in a 1900 building in the city centre (the most expendive streets to live in Barcelona), so some rooms give to the typical Barcelona´s "patios". For another hand, as you could see in the room (the message is also in French) and we tell always during the check-in, we change the towels when you leave them on the floor, it doesn´t matter if we have to change them every day. Now you know it for the next time! But excuse us if -maybe- we forget it one day in your room! Best regards. Xavier (staff) http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Italy)
Submitted on 4-Aug-2009 (Italian) 		Customer Rating: 4/5
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comments Camere curate con aria condizionata. Pulizia giornaliera, disponibilità dello staff, internet sempre disponibile, veramente vicino alle principali attrazioni della città. Lo consiglio a tutti
Hotel Response:

Grazie per i vostri commenti e le vostre valutazioni. Vedendo un 8 sopra 10, ci piacerebbe sapere che possiamo fare per avere un 10 sopra 10. Non dubitare a mandarci un e-mail con i vostri suggerimenti. A presto! Xavier Franquesa (staff). http://www.barcelonacitycentre.com
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From: Mark Melvin (United States)
Submitted on 24-Jul-2009 (English) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Italy)
Submitted on 22-Jul-2009 (Italian) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 28-Jun-2009 (Spanish) 		Customer Rating: 4/5
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comments El personal muy atento, ofreciendose muy amablemente a las necesidades del cliente. La situación del Hostal es muy buena. Será un referente para otras ocasiones.
Hotel Response:

Hola Juan Luis, Supongo -por el nombre- que era la primera vez que reservaváis en el CITY CENTRE. Os agradecemos que hayáis valorado la amabilidad y no dudéis en sugerirnos cualquier detalle en el que podamos mejorar para una próxima ocasión. Muchas gracias y ¡hasta la próxima! Xavier http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (United States)
Submitted on 11-Jun-2009 (English) 		Customer Rating: 5/5
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comments We had excellent accommodations, including very adequate consideration of our situation of using a wheelchair.
Hotel Response:

Hi Kevin, Thanks a lot for your comments. I know is the second time you have slept with us and we appreciate your loyalty to the hostel. This time we were not there, as we have opened a hotel just two blocks away from City centre, I´m sure the staff has been friendly and helpful. I hope to see you again next time. Best regards. Xavier http://www.barcelonacitycentre.com

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From: "Hotel Guest, details on file." (Italy)
Submitted on 4-Jun-2009 (Italian) 		Customer Rating: 5/5
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From: Elisa Antonietta Contiero (Italy)
Submitted on 4-Jun-2009 (Italian) 		Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Spain)
Submitted on 4-Jun-2009 (Italian) 		Customer Rating: 3/5
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comments posizione molto buona
Hotel Response:

Ciao Mario, Grazie per i commenti i per tornare a prenotare con noi. Ci piacerebbe anche sapere come possiamo arrivare a avere un 10 sopra 10! Non dubitare a inviarci un e-mail a info@barcelonacitycentre.com con i tuoi suggerimenti. A presto. Xavier http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 28-May-2009 (English) 		Customer Rating: 5/5
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comments Good value for money, very clean, friendly and helpful. Had a wonderful time in Barcelona.
Hotel Response:

Excuse me for the little delay in the answer. We´ve just opened the BARCELONA CITY HOTEL UNIVERSAL and we have been a little stressed. You´ve just defined the original idea of this hostel: clean, central, value for money and helpful staff. We really appreciate it! Hope to see you next time! Xavi http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Spain)
Submitted on 18-May-2009 (Spanish) 		Customer Rating: 5/5
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comments es un hostal , limpio acojedor te sientes como en casa ,ya que sus dueños son unas excelentes personas y de un trato imigualable , gracias por todo y os seguire visitando
Hotel Response:

Hola Jaume, Ante todo, mil disculpas por el retraso en la contestación (imagino que sabrás lo del hotel). Como siempre, gracias. Lamentamos el contratiempo con la última reserva (enviame un e-mail antes de la próxima para "arreglarlo"). Te agradacemos la fidelidad, el respeto y la educación que siempre has tenido con nosotros. El tiempo pasa volando, pero creo que ya te alojas con nosotros desde el año 2005. Sencillamente, gracias. ¡A ver si te pasas por el nuevo hotel (BARCELONA CITY HOTEL UNIVERSAL) y ves los progresos que estamos haciendo y nos saludamos! No quiero ser pesado, pero ¡Gracias! Xavier Franquesa Director http://www.barcelonacitycentre.com

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From: "Hotel Guest, details on file." (Italy)
Submitted on 17-May-2009 (Italian) 		Customer Rating: 5/5
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comments Il Barcelona City Hostal è perfetto per chi vuole trascorrere una vacanza in libertà. La stanza è spartana,ma sicuramente molto pulita ed efficiente. Il ragazzo della reception è simpaticissimo, gentile e sempre disponibile. Consigliatissssssimo!!
Hotel Response:

Scusate per il ritardo, ma abbiamo aperto un albergo (BARCELONA CITY HOTEL) e le risposte hanno un po di ritardo. Grazie per i vostri commenti! Come risposta, dirvi che siamo in pieno processo per fare le stanze un pò meno spartane. La filosofia all´inizio era sopratutto di avere stanze pulite, e ci faceva paura di metere troppe cose (ma siamo stati troppo rigorosi). Ci vediamo la prossima volta e vedete le novità! A presto. Xavier BARCELONA CITY CENTRE http://www.barcelonacitycentre.com

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From: "Hotel Guest, details on file." (Brazil)
Submitted on 7-May-2009 (Portuguese) 		Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 13-Apr-2009 (English) 		Customer Rating: 4/5
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comments We had a wonderful stay at your Hostal, nice staff, clean room and a very good price. This Hostal is the best place tot stay in the center of BCN.
Hotel Response:

First of all, excuse us for the little delay in the answer (we opened a new hotel -BARCELONA CITY HOTEL- the 1st of April, the same date you checked-in last time in our hostel! We have been a little stressed). I think it was not the first time you stayed in our place last April, so I appreciate to think in us for your stayings in Barcelona. About your comments, We are absolutelly sure that we are not the best place to stay in Barcelona! But we try to give a good value for money and, as you have seen, we try always to improve. Thanks to come again and hope to see you again. Before you book, please send us an e-mail, as we will launch a discount the customers that have been in the hostel before. Best regards and... see you again! Xavi BARCELONA CITY CENTRE http://www.barcelonacitycentre.com
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 12-Apr-2009 (Portuguese) 		Customer Rating: 5/5
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comments Achei o hostal limpo, bem situado e confortável.
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From: "Hotel Guest, details on file." (Germany)
Submitted on 30-Mar-2009 (German) 		Customer Rating: 4/5
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comments Sehr zentral gelegen. Mehrere Cafés um/an der Ecke zum Frühstücken. Zimmer sauber, Handtücher wurden tgl. gewechselt, Betten tgl. gemacht. Zimmer klein, aber gemütlich, kleines Bad. Sehr hellhörig. Preis-Leistungsverhältnis o.k.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 24-Mar-2009 (English) 		Customer Rating: 5/5
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comments very good location, and good environment. We enjoyed a lot. Thanks!!!
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From: Cecil Wilson (Canada)
Submitted on 22-Mar-2009 (English) 		Customer Rating: 5/5
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comments Nicer and quieter than expected. Staff were very friendly and very helpful with my questions. I would stay here again any time.
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From: "Hotel Guest, details on file." (Mexico)
Submitted on 16-Mar-2009 (Spanish) 		Customer Rating: 5/5
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comments exelente ubicacion, limpieza impacable, y una muy buena atencion de parte del staff del hotel
Hotel Response:

Ante todo, mil disculpas por el retraso en la contestación. Solo unas líneas para agradecer tus comentarios. Apreciamos que hayas valorado la limpieza del hostal y su ubicación. Asimismo, gracias por agradecer el trato recibido. Con la puntuación recibida (10/10), no asusta no estar a la altura de las expectativas en una próxima ocasión, pero lo intentaremos. De nuevo muchas gracias. Xavier BARCELONA CITY CENTRE http://www.barcelonacitycentre.com
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From: Andrew Smith (United Kingdom)
Submitted on 8-Mar-2009 (English) 		Customer Rating: 5/5
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comments Very clean and friendly helpfull staff.
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 4-Mar-2009 (Portuguese) 		Customer Rating: 4/5
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comments Gostei da estadia pois não houve nenhum problema e tudo correu bem.
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From: MARIANNA COPPOLA (Italy)
Submitted on 21-Feb-2009 (English) 		Customer Rating: 3/5
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comments comodo ed accogliente
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From: "Hotel Guest, details on file." (Chile)
Submitted on 14-Feb-2009 (Spanish) 		Customer Rating: 5/5
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comments Mi estancia en Hostal Barcelona City Centre fue excelente, las personas de la recepcion fueron muy amables, la habitacion era muy amplia. Fue muy bueno tener acceso a internet en cualquier momento y la posibilidad de tener microondas. Durante tres semanas recorri Europa, estuve en Madrid, Barcelona, Roma, Paris y Londres y realmente este fue el mejor hostal en el que estuve. PD al editor: Estoy en Londres, asi es que no puedo poner acentos!!!
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From: "Hotel Guest, details on file." (Italy)
Submitted on 22-Jan-2009 (Italian) 		Customer Rating: 5/5
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comments Ottima stanza, spaziosa e luminosa. Bagno pulito.
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From: "Hotel Guest, details on file." (Spain)
Submitted on 22-Jan-2009 (English) 		Customer Rating: 4/5
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comments El hostal es bastante honesto. Lo único que molestó fue la proximidad de la habitación a la cocina. Pero de resto, muy bien.
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From: "Hotel Guest, details on file." (France)
Submitted on 6-Jan-2009 (French) 		Customer Rating: 4/5
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comments rien à signaler
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From: "Hotel Guest, details on file." (Spain)
Submitted on 27-Dec-2008 (Spanish) 		Customer Rating: 5/5
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comments Muy bien. Centrico, barato, limpio, buen trato. Lo recomiendo!
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From: "Hotel Guest, details on file." (United States Minor Outlying Islands)
Submitted on 15-Dec-2008 (Spanish) 		Customer Rating: 4/5
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comments La atencion de los chicos es insuperable, tienen toda la buena voluntad y son muy simpaticos
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From: "Hotel Guest, details on file." (Portugal)
Submitted on 26-Feb-2008 (Portuguese) 		Customer Rating: 5/5
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comments relação preço/qualidade, bastante agradável. 1 clássico da comunidade científica ERA-RTS-MAT, PM MD RP
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From: "Hotel Guest, details on file." (Spain)
Submitted on 13-Dec-2007 (Spanish) 		Customer Rating: 4/5
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comments El hostal está bien situado, muy limpio y muy simpaticos! Yo lo recomiendo!
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From: "Hotel Guest, details on file." (Italy)
Submitted on 9-Feb-2009 (Italian) 		Customer Rating: 5/5
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From: Pablo Lopez Soto (Spain)
Submitted on 29-Dec-2008 (English) 		Customer Rating: 4/5
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From: pavel kucera (Czech Republic)
Submitted on 22-Apr-2007 (English) 		Customer Rating: 4/5