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Old Loans Inn
Main Street, Loans, Troon
go to hotel websitewww.oldloansinn.co.uk
rooms from GBP£ 49!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.8/5
based on 123 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: Eileen McKenzie (Scotland)
Submitted on 3-Jan-2011 (English)
Customer Rating: 5/5
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comments we stayed for one night break .it was very relaxing we went for dinner in rest downstairs food was great .it was good value for your money staff were very freindly .our room was comfertable and clean as well as the bathroom the morning staff were greatwe orderd breakfast and were shown round i would recommend this hotel
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 14-Dec-2010 (English)
Customer Rating: 5/5
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comments Superb quality at a unbelievable price. Have paid three times as much and gotten less facilities. Will stay again in a heartbeat it's that good!
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From: Steven Martin (United Kingdom)
Submitted on 12-Dec-2010 (English)
Customer Rating: 5/5
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comments Having stayed here before, we knew that the rooms would be comfortable and warm and the staff friendly and helpful. We'll be booking in again!
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 28-Nov-2010 (English)
Customer Rating: 5/5
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comments A wee gem of a place. Okay its not in Troon but its amere stones throw away. Cracking restaurant and the food was great, lots of locals in at lunchtime and in the evening - which speaks volumes.
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From: Garry Dunn (Scotland)
Submitted on 22-Nov-2010 (English)
Customer Rating: 5/5
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comments I was very impressed with both the room and the quality of the food, not to mention the excellent service from the staff. I have already recommended you to friends! Well done and keep up the good work.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Nov-2010 (English)
Customer Rating: 5/5
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comments Excellent small hotel. Rooms are clean, bright and everything worked. Water and fruit in the room. Great connectivity for all media gadgets together with free wifi. Food very good with a busy bar and restaurant. Service couldn't be faulted. Great value for money. I will definitely stay here again.
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From: Alan Black (United Kingdom)
Submitted on 8-Nov-2010 (English)
Customer Rating: 5/5
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comments Fantastic clean room, with everything you need for an overnight stay, highly recommended, i will pass details on to other people as that is how i heard about your hotel.
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From: Maureen O'Hare (Scotland)
Submitted on 7-Nov-2010 (English)
Customer Rating: 5/5
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comments A lovely hotel with all modern and new fittings. Beautifully decorated. Terrific breakfast. We enjoyed our stay very much.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 4-Nov-2010 (English)
Customer Rating: 5/5
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comments loved this hotel, friendly staff, great food and facilities - good value for money
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From: Tom Houston (Scotland)
Submitted on 3-Nov-2010 (English)
Customer Rating: 5/5
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comments Old Loans Inn is an Oasis of relaxation. From the friendly staff and service to the comfortable bedrooms,Old Loans ticks all the boxes. An added bonus is it's closeness to Troon which is within easy walking distance. We will certainly be returning for future visits as well as recommending it to our friends and family. Tom Houston
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From: Lynda Hannam (Scotland)
Submitted on 2-Nov-2010 (English)
Customer Rating: 5/5
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comments Beautiful contemporary hotel. Our room was very spacious and overlooked the rear car park. The bathroom has a great double choice shower, lovely fittings and toiletries. We had a meal in the restaurant on our first night and were pleased with both the food and the service. Drinks are a little overpriced but I suppose you expect that in some hotels. The cold breakfast is superb with a good selection of fruit, yoghurts, meats and cheese. Self-service toast. The cooked breakfast was perfectly adequate, be careful ordering the kippers, you get a LARGE portion. Only disappointment with breakfast was the lack of haggis. The nearest sign of life is in Troon which is a good 45 minute walk but there is a good taxi service available. We had a lovely stay and wouldn't hesitate to go back. Our stay was made even better as we also got a late bargain too!!
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From: Chris Bell (United Kingdom)
Submitted on 31-Oct-2010 (English)
Customer Rating: 5/5
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comments Super room and very friendly and helpful staff.
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From: Edward Hyder (Canada)
Submitted on 24-Oct-2010 (English)
Customer Rating: 5/5
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comments We had a wonderful stay at Loans. The food, accommodation and friendliness of staff and service was exemplary.We hope to use this fine inn as a base in the future. Many Thanks
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 24-Oct-2010 (English)
Customer Rating: 5/5
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comments I would definitely stay here again - nice rooms, good breakfast, friendly and helpful staff and great value at the price we paid.
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From: Derek McAllister (Scotland)
Submitted on 22-Oct-2010 (English)
Customer Rating: 5/5
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comments Superb standard of rooms, really friendly and helpful staff. The food was excellent and thoroughly enjoyed our couple of days break.
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From: Warren Brown (Australia)
Submitted on 22-Oct-2010 (English)
Customer Rating: 5/5
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comments Very enjoyable stay. Very friendly and helpful staff. Spacious modern rooms. Great food. What else could you want.
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From: iain morton (Scotland)
Submitted on 18-Oct-2010 (English)
Customer Rating: 5/5
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comments this hotel is off extremly high standard. with excellent room facilities and excellent food. friendly staff and very clean
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From: Anne Houlihan (Scotland)
Submitted on 14-Oct-2010 (English)
Customer Rating: 5/5
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comments This was our first stay at The Old Loans inn on the recommendation from a friend who had previously stayed with you, can I say that EVERYTHING was First Class just as our friend described it would be. if I were to be over critical we found the room to be VERY warm and could not find anyway of reducing the temperature apart from opening the window and door WE WILL BE BACK and will tell our friends Thank you Anne/Jim Houlihan
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From: "Hotel Guest, details on file." (Canada)
Submitted on 12-Oct-2010 (English)
Customer Rating: 5/5
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comments Rooms were well appointed, comfortable and quiet. The modernization of the Inn makes the rooms comparable to a first class hotel in an urban center. The restuarant also serves ecdellent food at a reasonable price. Well located for golf adventures. I would highly recommend it.
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From: "Hotel Guest, details on file." (Italy)
Submitted on 6-Oct-2010 (English)
Customer Rating: 4/5
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comments I arrived very late, at 1:00 in the moring and there was no problem. The rooms are nice and confortable. The breakfast could improve as things run out often. I will stay there again.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 4-Oct-2010 (English)
Customer Rating: 5/5
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comments Was very pleased that the hotel lived up to the lovely pictures on the website, with great views over the water. rooms were very clean and beautifully decorated with a homely feel.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 30-Sep-2010 (English)
Customer Rating: 4/5
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comments Pleasant short stay..staff friendly and efficient. Allocated a ground round floor room which was close to street and consequently easy for passers by to look into.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 25-Sep-2010 (English)
Customer Rating: 5/5
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comments The old loans inn was a pleasant surprise. We were expecting a fairly average b&b for the price but were met with an extremely modern, well presented hotel quality experience. The room was larger than expected and the en suite bathroom nicer than my own at home. On top of this the staff were polite, efficient and prompt at dealing with requests. In summary I would be happy recommending old loans inn to friends and family, and would no hesitate to stay there again in the future
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From: Stephen Naylor (Scotland)
Submitted on 18-Sep-2010 (English)
Customer Rating: 5/5
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comments I stayed here for the first time, normally stay at Troon Marine, not any more. Will come to you from now on, on a down side, went for evening meal, pre paid, and was met at dining room door by one of the younger girls, who said there were plenty of seats in the bar. I was alone and felt that I would be taking up a table in the busy dining room, I told her that I wished to eat with other guests in the dining room (company) but again, she tried to get me into the empty bar area with no company. I insisted on the dining room and was finally, pushed into a seat. Did not feel 100% happy, but the excellent food made up for it. A little comment to the younger ones on the feelings of sole travellers might help. Again, it did not spoil my stay and I will be back.
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From: Janet Smith (United Kingdom)
Submitted on 17-Sep-2010 (English)
Customer Rating: 5/5
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comments Was very suprised with the hotel, room was bright, clean and very spacious, had dinner in the restaurant and the food was first class and not expensive. The staff were very attentive and all smiling, a sign of enjoying their work. Will definately stay again
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From: ARRAN ROWLANDS (United Kingdom)
Submitted on 16-Sep-2010 (English)
Customer Rating: 5/5
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comments Welcome was excellent. Quality and comfort of the room was superb. Restaurent and bar great and the food was the best I've had in ages. A real good experience all in all.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 13-Sep-2010 (English)
Customer Rating: 3/5
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comments Toaster at breakfast had only one side working whihc meant on Sunday when it was very busy we couldnt have any with breakfast, also rooms were very warm at night, room service tray charge is expensive compared to other hotels, overall it is a lovely hotel and would stay agin if visiting Troon
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From: Clinton Ghent (United Kingdom)
Submitted on 12-Sep-2010 (English)
Customer Rating: 2/5
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comments The room and hotel themselves were lovely and clean, although we were disappointed with a couple of things. Our room was directly on the main road. The weather was very warm and with no air conditioning we had to have the windows open at all times. This meant that we were woken early by lots if traffic noise. Another disappointment was the fact that the bathrobes thy I had ore booked and pre paid for were not in the room. I made a call to reception but it took over an hour for them to arrive. One peculiar thing was that in the evenings the cold water from the tap was rather warm sorry to add another moan but the fact that we were on the road side meant that when getting ready the blind had to remain firmly closed, which blokes out all light from outside. My girlfriend found this a bit if an annoyance when getting ready having paid full price via your own website, we were left feeling quite disappointed with our stay.
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From: Christine Knox (Scotland)
Submitted on 12-Sep-2010 (English)
Customer Rating: 5/5
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comments Beautiful room, lovely, well trained staff and good food - what more could you ask? Had a great stay and will return.
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From: lorraine wilson (United Kingdom)
Submitted on 3-Sep-2010 (English)
Customer Rating: 5/5
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comments lovely hotel and staff were all very friendly and helpful
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 16-Aug-2010 (English)
Customer Rating: 5/5
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comments Arrived at the Old Loans Inn early and were told that our room wasn't ready yet, my face must have been a picture as we were attending a wedding and I still had to get ready! The girl on reception said immediately that she'd check to see when we could get into the room. Thankfully the room was ready and I could finish getting ready myself. We were lucky enough to be upgraded and the room was gorgeous, very well appointed, everything you could possibly need including a socket for your MP3 player to play through the TV. Bathroom was amazing and lots of lovely little touches, the toiletries were great. Breakfast the next morning was excellent, including quorn sausages which was a bit hit with me. My only gripe about the whole stay was that we had to leave sharpish to attend the wedding and didn't really get to enjoy the Old Loans Inn to our full advantage, having said that it's always and excuse to go back.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Aug-2010 (English)
Customer Rating: 5/5
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comments Was surprised to see such a modern and beautifully designed hotel. Very nice rooms and great service.
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From: Henry Harper (Scotland)
Submitted on 13-Aug-2010 (English)
Customer Rating: 5/5
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comments Pleasantly surprised on arrival, the Hotel is modern, fresh and very well decorated. The friendly receptionist was very helpful and welcoming. The room was very well appointed, comfortable and relaxing, with all the facilities provided. There is a Restaurant in the Hotel, which is the perfect setting for dinning, both indoor and outdoors and the service is very good, with attentive and friendly staff. Thoroughly enjoyed the stay, only wish it could have been longer. Would recommend this Hotel and as a bonus the lovely town of Troon is nearby.
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From: Maurice McKaig (Scotland)
Submitted on 12-Aug-2010 (English)
Customer Rating: 5/5
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comments Have stayed here a couple of times now, once with family and once for business. I could have booked closer but I knew of the service and the comfort of the hotel so I did not mind travelling longer
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 12-Aug-2010 (English)
Customer Rating: 5/5
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comments We stayed at Old Loans Inn for four nights and found everything to be perfect - Staff were excellent and very accomodating. Would definately recommend.
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From: Paul McShane (Scotland)
Submitted on 7-Aug-2010 (English)
Customer Rating: 5/5
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From: John Taylor (Scotland)
Submitted on 1-Aug-2010 (English)
Customer Rating: 5/5
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From: paul parker (Scotland)
Submitted on 1-Aug-2010 (English)
Customer Rating: 5/5
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comments staff were very helpfull, polite and happy, (a rare combination!!) would definetley stay again.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 1-Aug-2010 (English)
Customer Rating: 5/5
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comments excellent service very good food an a comfortable room the emplyees were first clas
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From: Sue Lugton (Scotland)
Submitted on 28-Jul-2010 (English)
Customer Rating: 5/5
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comments My stay was made extremely enjoyable with the very comfortable and luxurious accommodation as well as the very efficient service.
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From: David McAra (Scotland)
Submitted on 26-Jul-2010 (English)
Customer Rating: 4/5
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comments It's a great hotel - my only criticism was that it was a wee bit too warm.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 26-Jul-2010 (English)
Customer Rating: 5/5
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From: John Capie (Scotland)
Submitted on 26-Jul-2010 (English)
Customer Rating: 4/5
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comments We had a very nice stay at the Loans Inn, the staff were all excellent and could not do any more for you and the rooms were very comfartable.All in all a very enjoyable hotel and will definetly return
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From: julie wassell (United Kingdom)
Submitted on 26-Jul-2010 (English)
Customer Rating: 5/5
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comments 3rd stay in 12 months. Will return again in December.
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From: Desmond Brown (Northern Ireland)
Submitted on 23-Jul-2010 (English)
Customer Rating: 4/5
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comments excellent dinner Room facilities good bit too warm at night but it was hot weather Will return.
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From: Frank Walshe (Ireland)
Submitted on 19-Jul-2010 (English)
Customer Rating: 4/5
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comments accomadation was excellent and of a very high standard- Breakfast was top class but quantity of fruit available such as grapefruit could be increased. The Kippers were the best. Like all hotels while fan helped air circulation most need airconditioning with the increase in summer temperatures and humidity. I shall be back.FJW
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 18-Jul-2010 (English)
Customer Rating: 4/5
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From: Sally Tyrrell (Scotland)
Submitted on 18-Jul-2010 (English)
Customer Rating: 5/5
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comments We weren't having dinner in the restaurant but had a bar lunch. The food was excellent but thought it was a bit much to charge £2.25 for a side of fries which basically came on a plate the size of a saucer! Not even a side plate! Quality of food excellent, just think some prices could be reviewed.
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From: Elizabeth White (Scotland)
Submitted on 12-Jul-2010 (English)
Customer Rating: 3/5
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comments Unfortunately, the rooms overlook a fairly well-used road
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 10-Jul-2010 (English)
Customer Rating: 5/5
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comments Pleasant helpful staff; food good. "Inn" in the name is a bit misleading as there is no olde-worlde-pub ambience - all very fresh, modern and well-appointed everywhere.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 30-Jun-2010 (English)
Customer Rating: 4/5
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comments Excellent hotel.........only little niggle was the temperature in my room,very hot even with window open fan switched on.
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From: Martin Dobson (United Kingdom)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments the staff were absolutlely fantastic in terms of friendliness and professionalism - as a result we had a really good 3 night stay and the lunch for my 80 year old mother in law was spot on
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From: Mrs Ruth Ludgate (United Kingdom)
Submitted on 15-Jun-2010 (English)
Customer Rating: 4/5
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comments Overall, we very much enjoyed our short stay and would stay here again if visiting the area; however, whilst the room was very comfortable, without the provided fan the room temperature would have been intolerable. The garden area ws pleasant and the food and service very good. Many thanks.
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 10-Jun-2010 (English)
Customer Rating: 5/5
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comments Excellent. Comfortable, well appointed and an attentive staff. We will definitely return soon.
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From: Dawn Reilly (United Kingdom)
Submitted on 1-Jun-2010 (English)
Customer Rating: 5/5
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comments The room was clean, comfortable and well decorated, the hotel staff were very helpful & attentive and the hotels overall ambiance is superb. Would recommend to family and friends and would stay there again. Excellent accommodation at very affordable prices, well done and keep it up.
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From: Don Potvin (Canada)
Submitted on 26-May-2010 (English)
Customer Rating: 5/5
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comments Great location and excellent facilities. Recent renovations are very attractive. Food and table service were very good. Staff very friendly and helpful. Would return without hesitation.
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From: Carina Berger Svensson (Sweden)
Submitted on 26-May-2010 (English)
Customer Rating: 5/5
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comments Very nice hotel. Thr rooms was very good. The restaurant was a little bit noisy but the food and service was very good.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 22-May-2010 (English)
Customer Rating: 4/5
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comments Very nice place to stay. Food and rooms were good, relaxing setting with outdoor sitting areas. Only thing stopping me giving a 5 was the heat, it was stifling both in the room and in parts of the building. Will use again or maybe try their other hotel.
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From: Trevor Simpson (United Kingdom)
Submitted on 17-May-2010 (English)
Customer Rating: 5/5
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comments It was a first clsss experience in every way. Location, food and staff were all superb.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 16-May-2010 (English)
Customer Rating: 5/5
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comments Stayed one night but will be back again. Hotel is gorgeous, staff friendly and helpful, food fabulous. Lovely sitting area outside of bar and restaurant and even better terrace on the roof for guests.
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From: Deborah Williams (United Kingdom)
Submitted on 12-May-2010 (English)
Customer Rating: 5/5
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comments The Old Loans perfectly suited our needs, our local family and friends were able to drop by and othing was too much trouble for the staff in your comfortable and well-run hotel.
Hotel Response:

Good afternoon Ms Williams Thank you for taking the time to leave a review after your recent stay here with us at The Old Loans Inn. We are delighted you enjoyed your stay and hope to see you back again in the near future. Kind regards Janette Janette Mitchell Business Development Manager

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From: Lorna Cunningham (Scotland)
Submitted on 1-May-2010 (English)
Customer Rating: 5/5
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comments I recently stayed at Old Loans Inn as I was attending a friends wedding in a nearby hotel. I was pleasantly surprised on our arrival. We booked a double deluxe room and the room we stayed in was just that. It was modern, clean and well presented. The bathroom was great and even had a spa bath. Breakfast was included in the very reasonable price and was delicious. This hotel offers excellent value for money and we will definately be visiting again.
Hotel Response:

Good afternoon Ms Cunningham Thank you for taking the time to leave a review regarding your recent stay at the Old Loans Inn. We are delighted you enjoyed your stay with us and will ensure your comments are passed onto our team and hope to see you again in the future. kind regards Janette Janette Mitchell Business Development Manager

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From: Margaret Boddy (United Kingdom)
Submitted on 29-Apr-2010 (English)
Customer Rating: 5/5
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comments Very friendly efficient staff - very good breakfast the smoked salmon was exceptional, dinner - very good menu and superbly cooked and so nice that local produce was used where possible - rooms extremely comfortable - we stayed for 3 nights and wished we could have stayed longer. Would visit again and have recommened to friends and family.
Hotel Response:

Good morning Thank you for your recent review, we are delighted you enjoyed your stay and will ensure your comments are passed onto our team. Kind regards Janette

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From: Paul Adenuga (United Kingdom)
Submitted on 23-Apr-2010 (English)
Customer Rating: 5/5
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comments Nice clean hotel. Staff are generally very friendly and helpful
Hotel Response:

Good morning Mr Adenuga Thank you for placing your recent review on our website after your recent stay - I am delighted you enjoyed your stay with us and will ensure your comments are passed onto our team. We look forward to welcoming you back again in the near future. kind regards Janette

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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 20-Apr-2010 (English)
Customer Rating: 5/5
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comments Excellent, nothing could be faulted, would definately recommend
Hotel Response:

Good afternoon Mr Kinglsey Thank you for taking the time to leave your review on our site after your recent stay with us. I am delighted you enjoyed your stay and will ensure your comments are passed onto our team. We look forward to welcoming you back again in the near future. Kind regards Janette

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From: Moira Sim (Scotland)
Submitted on 19-Apr-2010 (English)
Customer Rating: 5/5
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comments I have to say i had a wonderful time,the rooms were beautiful the food and service first class,i have recommended this to many of my friends and family and i shall be returning again,my stay was for a special occasion and i couldnt have picked a better place, so thank you for making my stay special x
Hotel Response:

Good afternoon Ms Sim Thank you for taking the time to leave a review after your recent stay with us at the Old Loans Inn. I am delighted you enjoyed your stay with us and will ensure your comments are passed onto our team. We look forward to welcoming you back again in the near future and hopefully with your friends too - thank you for recommending us to them. Kind regards JAnette

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From: Allan Forsyth (Scotland)
Submitted on 12-Apr-2010 (English)
Customer Rating: 4/5
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comments Room was excellent and the food was superb. Would definitely recommend and plan to stay again
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From: "Hotel Guest, details on file." (Belgium)
Submitted on 12-Apr-2010 (French)
Customer Rating: 5/5
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From: ALICE MILLER (Scotland)
Submitted on 10-Apr-2010 (English)
Customer Rating: 5/5
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comments Staff very friendly. room was very good, Food fab. will be back.
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From: Mike McIntosh (Scotland)
Submitted on 8-Apr-2010 (English)
Customer Rating: 5/5
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comments Very impressed, room was perfect and spotlessly clean as was the whole hotel. Staff were friendly and helpful. Delighted to see the dining room busy with non residents. will definately stay again. Perfect location for golf and touring the Ayrshire coast. Thank you very much
Hotel Response:

Good afternoon Mr McIntosh Thank you for taking the time to leave a review after you recent stay here with us at The Old Loans Inn. I am delighted you enjoyed your stay with us and will ensure your comments are passed onto our team. We look forward to welcoming you back again in the near future. Kind regards Janette

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From: Rob Womack (United Kingdom)
Submitted on 4-Apr-2010 (English)
Customer Rating: 5/5
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comments Excellent venue,service and food. Will stay again.
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From: NATASHA SHEVLIN (Scotland)
Submitted on 4-Apr-2010 (English)
Customer Rating: 5/5
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comments it was fantastic. I will definitely come again. the hotel is gorgeous
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Apr-2010 (English)
Customer Rating: 4/5
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comments Great accommodation and excellent value for money. The food was very plain and overpriced - tasted like it was straight from the freezer via the microwave.
Hotel Response:

Good afternoon Mr Durkin Thank you for taking the time to leave a review after your recent stay here with us at The Old Loans Inn. Although I am delighted you enjoyed most aspects of your stay I was dissapointed to read your review regarding our food. In response to our menu being very plain, I will ensure this is passed onto our team. I must say that this comment did take us by surprise as we have only ever had positive feed back about our menu choice and have even put some old favourites on our menu from our original Old Loans Inn - where we were just a country pub. I am sorry you felt our food came straight from the freezer to the microwave, as our food is made fresh on the premises from a lot of local produce. Again I am sorry you felt dissapointed by these aspects of your stay and will ensure your comments are passed to our head chef and General Manager. I do hope this will not defer you from returning to the hotel and we look forward to welcoming you again in the near fuutre. kind regards Janette Janette Mitchell Business Development Manager

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From: james anderson (Scotland)
Submitted on 29-Mar-2010 (English)
Customer Rating: 5/5
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comments Staff very helpful and friendly. Breakfast excellent. Room spotless and more than met with our expectations. We would definately recommend the Old Loans Inn to our friends and family.
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From: MARGARET HAY (Scotland)
Submitted on 29-Mar-2010 (English)
Customer Rating: 5/5
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comments my husband and i were plesently surprised when we stayed at old loans inn, it was as good as our stay at the marriot hotel in glasgow were we have stayed a lot, also the food was of a very high standard, as was the staff, would stay again if in the erea
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From: Jason Wyles (Scotland)
Submitted on 28-Mar-2010 (English)
Customer Rating: 5/5
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comments A superb hotel with bar and food to match. Must stay hotel.
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From: Hannah Boylan (United Kingdom)
Submitted on 26-Mar-2010 (English)
Customer Rating: 5/5
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comments Would definately stay here again. The rooms were modern clean and spacious. breakfast well cooked and presented. We had Dinner one evening and it was very good with plenty of choice. Staff helpful and very friendly. Good value for money
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From: alexis hobbs (United Kingdom)
Submitted on 19-Mar-2010 (English)
Customer Rating: 4/5
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comments lovely environment lovely people lovely food.Drink a bit on the expensive side but all in all we would return.
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From: Kate Hayward (Scotland)
Submitted on 14-Mar-2010 (English)
Customer Rating: 4/5
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comments The only negative was that our room was extremely hot which made it difficult to get to sleep. Other than that it was great, and we were very pleased with it. Will be recommending it. Many thanks
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-Mar-2010 (English)
Customer Rating: 5/5
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comments Lovely, clean, comfortable room, friendly staff and great food in the restaurant. All you could want. Good value for money also.
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From: Mairi Marshall (Scotland)
Submitted on 7-Mar-2010 (English)
Customer Rating: 5/5
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comments had a great time. Room was fantastic and very spacious. Had difficulty with how to work jacuzzi, would benefit from instruction in the room with regards this and the media centre, although reception staff were very quick to help out. Had a delicious meal in the resturant and well recommended when staying there. Will definately book again.
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From: barbara scanlon (Scotland)
Submitted on 5-Mar-2010 (English)
Customer Rating: 5/5
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comments we had a lovely weekend hotel exellent food great staff very nice, will back soon. b scanlon
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From: Ross Blair (Scotland)
Submitted on 1-Mar-2010 (English)
Customer Rating: 5/5
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comments Excellent hotel, £50 for myself and wife bed and brekfast. Lovely room with jacuzzi and their is also acsess to the roof terrace. Lovely fresh breakfast also
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Mar-2010 (English)
Customer Rating: 5/5
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comments The standard and finish of The Old Loans Inn is second to none, everything was very well catered for and ours specific needs met with no problem.I hope we have the opportunity to visit again someday.
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From: David Blair (Scotland)
Submitted on 20-Feb-2010 (English)
Customer Rating: 4/5
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comments All the staff were pleasant and helpful without being obtrusive. The room was excellent, comfortable bed and tastefully decorated. The restaurant was full, but again the staff didn't seem to get flustered - all very professional.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 16-Feb-2010 (English)
Customer Rating: 5/5
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From: John Capie (Scotland)
Submitted on 15-Feb-2010 (English)
Customer Rating: 5/5
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comments I would recomend this hotel to anyone we had a lovely stay and the satff were so helpful.
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From: Pamela Scott (Scotland)
Submitted on 14-Feb-2010 (English)
Customer Rating: 4/5
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comments Was really happy with stay, room was clean and food excellent, although waitress was rude at dinner. All other staff members were very pleasant, just a shame about her attitude as it would have been a perfect break otherwise.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 14-Feb-2010 (English)
Customer Rating: 5/5
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comments VERY NICE PLACE TO STAY, CLEAN, VERY FRIENDLY STAFF AND GREAT FOOD
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From: John Kane (Scotland)
Submitted on 14-Feb-2010 (English)
Customer Rating: 5/5
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comments Pleasantly surprised, real value for money excellent food. John & Maureen
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 12-Feb-2010 (English)
Customer Rating: 4/5
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comments This review is written on behalf of Mr Wilson. Mr Wilson was very satisfied with all aspects of his stay with you. The room was of a good size and well serviced and his evening meal and breakfast in the restaurant were both of a high standard. Overall a very pleasant stay and will most certainly use your hotel again in the future.
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From: James McBride (Scotland)
Submitted on 12-Feb-2010 (English)
Customer Rating: 5/5
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comments Beautifully refurbished hotel. Warm and very friendly and helpful staff. Spotlessly clean throughout. Very well appointed rooms with all accessories required and very large and comfortable beds. Full breakfast was very good.Excelent hotel in every way. Recommended without hesitation.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 11-Feb-2010 (English)
Customer Rating: 5/5
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comments Excellent value for money, great room
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From: Catherine Guest (United Kingdom)
Submitted on 8-Feb-2010 (English)
Customer Rating: 5/5
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comments Possibly the nicest independent hotel we have staying in. Lovely room, lovely bathing facilities, very pleasant staff and lovely food. Will definately stay again and have already recommended it to others and will continue to do so. Because of the high standard of this hotel we will try it's sister hotel in due course.
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From: DIANNE MACDOUGALL (Scotland)
Submitted on 7-Feb-2010 (English)
Customer Rating: 5/5
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comments My husband and I stayed for 3 nights at the Old Loans Inn. We could not fault it in any way. The staff were all fantastic, really welcoming and friendly and nothing was too much trouble. The standard room was stunning with a fabulous bathroom. The breakfasts are cooked to order and were wonderful. We ate in the restaurant once in the evening and had a wonderful meal. You must try the Cullen Skink, we have never tasted better than this one! The food is delicious and beautifully presented. We will definitely return to this hotel, it is faultless and a real little gem. Well done.
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From: William McLean (Scotland)
Submitted on 1-Feb-2010 (English)
Customer Rating: 5/5
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comments A superbly furnished hotel with a welcoming staff and a reasonably priced restaurant providing a good menu for both evening dining and for snacks. Highly recommended whether for a weekend stay or longer.
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From: William Crossan (Scotland)
Submitted on 27-Jan-2010 (English)
Customer Rating: 5/5
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comments It was a beautiful hotel with lovely rooms. very comfortable and friendly. food was great. bar area and restuarant very nice. only bad comment was that the restuarant was very busy on Saturday night and we had to wait over an hour for our meal. we were there for 2 nights and would definitely go back.. we have recommended it to our friends.
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From: Iain Hannah (Scotland)
Submitted on 20-Jan-2010 (English)
Customer Rating: 5/5
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comments Very clean, great food, and very well looked after by staff. When I booked it was classed as 4* stated by owners, it is every bit 4* and more.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 18-Jan-2010 (English)
Customer Rating: 5/5
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comments Old Loans Inn was a pleasant surprise. Recently renovated the room was well-appointed, very comfortable. The traditional breakfast was and all the staff were pleasant, friendly and helpful.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 18-Jan-2010 (English)
Customer Rating: 5/5
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comments great place to stay, food and accommodation first class.
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From: JOHN CAMERON (Scotland)
Submitted on 27-Dec-2009 (English)
Customer Rating: 5/5
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comments staff are very friendly service was very good rooms were of good standard would book again
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 17-Dec-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 13-Dec-2009 (English)
Customer Rating: 5/5
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comments lovely trendy but traditional hotel. highly recommended.
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From: PETER MCKAY (Scotland)
Submitted on 13-Dec-2009 (English)
Customer Rating: 5/5
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comments this hotel was first class would stay here again
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 24-Nov-2009 (English)
Customer Rating: 5/5
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comments Ayrshires' hidden secret.Will certainly return.Excelent value for money.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 22-Nov-2009 (English)
Customer Rating: 5/5
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From: Suzanne Romo (Norway)
Submitted on 16-Nov-2009 (English)
Customer Rating: 5/5
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comments Friendly, great service, terrific rooms and food.
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From: lynda mcbain (Scotland)
Submitted on 13-Nov-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 9-Nov-2009 (English)
Customer Rating: 5/5
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comments Great value for money.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 9-Nov-2009 (English)
Customer Rating: 4/5
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comments Standard of hotel and bedroom was very high. Reception, restaurant and bar staff were all very pleasant and excellent at their job. Only issue was no hot water for shower.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 8-Nov-2009 (English)
Customer Rating: 5/5
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comments Between booking my room & arriving at the Old Loans Inn I broke my ankle. Their response was BRILLIANT. I was transferred to the disabled room at no extra charge & given all the assistance that I required at breakfast, before I had to ask. I stayed at two other places during this time and the Old Loans Inn was at the very top of the list.
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From: George Gardiner (Scotland)
Submitted on 25-Oct-2009 (English)
Customer Rating: 5/5
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comments Excellent hotel
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From: Anthony Glazebrook (Scotland)
Submitted on 19-Oct-2009 (English)
Customer Rating: 4/5
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comments Very friendly staff, good food, lovely and well-equipped Master Suite. Great stay - will go again!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 18-Oct-2009 (English)
Customer Rating: 5/5
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comments Comfortable rooms, good staff good breakfasts. Lonely location. Good value.
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From: Zoe Campbell (United Kingdom)
Submitted on 18-Oct-2009 (English)
Customer Rating: 5/5
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comments I had a wonderful stay! My welcome was very friendly, infact all the staff were very friendly and welcoming. My room was really lovely, nice attention to detail! All the fixtures and fittings were modern & fresh and beyond my expectations! I ate in the bar and the food was lovely, as was breakfast in the morning. Overall I was extreamly pleased with my stay and would love to go back!
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From: Kathleen Norris (Scotland)
Submitted on 18-Oct-2009 (English)
Customer Rating: 5/5
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comments Excellent facilities and service. Everything was spotlessly clean. We were pleased to be given an upgrade to a deluxe room due to overbooking.
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From: Johnnie O'Byrne (Scotland)
Submitted on 18-Oct-2009 (English)
Customer Rating: 4/5
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From: John McKechnie (Scotland)
Submitted on 12-Oct-2009 (English)
Customer Rating: 5/5
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comments Thoroughly enjoyed our stay The staff were excellent The food and variety was super We will definately return
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From: Guillermo Matamoros (Netherlands)
Submitted on 12-Oct-2009 (English)
Customer Rating: 5/5
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comments I was very pleasantly surprized and impressed with the Old Loans Inn. The hotel has just been refurbished so everything was new and it was spotlessly clean. The room had certain features as standard which other hotels of similar rating and cost only have as extra. These included iron/ironing board, video out jack onto the flat TV screen, usb ports in the wall which I used to charge my mobile phone and internet without any fuss picked by my wireless antenna straight away. The breakfast was delicious and plentiful but what topped everything was the staff. Very friendly and accomodating, a good advert for Scottish hospitality. We arrived very late but although the bar was already closed, the genleman still served my son and I a drink to quench our thirst. I see a lot of hotel rooms due to travelling in the course of my work and I have to say, very rarely get this impressed. I will definitely go back.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 7-Oct-2009 (English)
Customer Rating: 5/5
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comments Everything was very satisfactory
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From: Murray Hannah (Scotland)
Submitted on 6-Oct-2009 (English)
Customer Rating: 5/5
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comments Everything was absolutely perfect. We will return as the location is ideal.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 1-Oct-2009 (English)
Customer Rating: 5/5
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comments Lovely clean smart room, nicely finished. Food was very good. Staff were excellent and extremely helpful. Very relaxing despite it being really busy
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From: Stephen Charlesworth (Scotland)
Submitted on 15-Sep-2009 (English)
Customer Rating: 4/5
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comments The room itself was excellent and the staff were very accommodating. With regard to the food in the restaurant again I can say that the taste, presentation and staff were excellent. Although issued with an electric fan I found the room quite warm with no thermostat control.