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Fairfield House Hotel ****
12 Fairfield Road, Ayr
go to hotel websitewww.fairfieldhotel.co.uk
rooms from GBP£ 79!
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Average satisfaction rating out of 5
for this property among customers
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rating  4.4/5
based on 146 reviews
Customer comments are strictly limited to customers who have used bookassist to make a reservation at this property. The bookassist team only invites customers to submit their comments after they have completed their stay.

You are currently viewing reviews preferentially in English. Click here to see reviews in all languages

 
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From: Ishbel Crawford (Scotland)
Submitted on 19-Jun-2011 (English)
Customer Rating: 5/5
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comments We had a very enjoyable stay .This was our first visit and we will be back again. the staff were very friendly and could not do enough for you. The receptionist was exceptional nothing was a bother. We had a lovely room looking out to the sea and our meals were very good. We had no complaints what so ever. Cant wait to go back.
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From: CAROL HANCOCK (Scotland)
Submitted on 19-Jun-2011 (English)
Customer Rating: 5/5
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comments Booked this for myself and my partner's wee birthday treat overnight stay. We were not disappointed, it was a fabulously luxurious stay. The Chef cooked the meals exquisitely. The hotel is beautiful and very tastfully done. Great value for money. Definitely looking forward to coming back again in the very near future.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 12-Jun-2011 (English)
Customer Rating: 5/5
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comments Had a great stay at the Fairfield House Hotel. Location, dining, rooms and service were all beyond expectation. Great overnight break - thank you.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 9-May-2011 (English)
Customer Rating: 4/5
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From: John Hyder (United Kingdom)
Submitted on 23-Apr-2011 (English)
Customer Rating: 5/5
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comments Excellent hotel, staff were very helpful. Breakfast was of the highest quality. If we return to Ayr then Fairfiled House Hotel would be our first choice.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 22-Apr-2011 (English)
Customer Rating: 5/5
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comments This is the fourth hotel I have stayed at in the area in the last two months whilst working up at Prestwick and by far the best. The facilities and staff were excellent but best of all was the well priced delicious food. Will be making this hotel my first choice in future.
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From: "Hotel Guest, details on file." (United States)
Submitted on 21-Apr-2011 (English)
Customer Rating: 5/5
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comments We had a great visit to Fairfield House. The hotel was very well maintained. The room was immaculate, and the bathroom was in excellent condition and extremely clean (with great water pressure in the shower!). Leisure facilities were excellent. The staff at Fairfield House were welcoming and went the extra mile to help us out when we needed assistance (including letting us print football tickets on the front desk computer). Overall, you have an excellent hotel that the online photos do not do justice to. If we are ever in the area again, we will absolutely return to Fairfield House.
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From: Stephen Arnold (United States)
Submitted on 19-Apr-2011 (English)
Customer Rating: 5/5
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comments The hotel staff were very professional, friendly, and accommodating. This is a very fine hotel.
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From: sheila thompson (Scotland)
Submitted on 17-Apr-2011 (English)
Customer Rating: 4/5
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comments The staff were lovely and could not have been more helpful . Loved the food and half board is recommended . The room was spacious and comfortable but too warm despite no heating on . We would stay again .
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 10-Apr-2011 (English)
Customer Rating: 5/5
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comments My wife, our friends and myself all thoroughly enjoyed our stay and dinner at the Fairfield. The very tasteful decor and modern well maintained rooms led me to ask on checkout, was the hotel refurbed this year, only to be told it was a wee while back. But you still feel like it was done yesterday. Well done to the mangement. Highly recommend this lovely hotel and well worth the rates
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 15-Mar-2011 (English)
Customer Rating: 5/5
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comments Friendly (and Scottish!) staff, comfortable room and good food and service.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 7-Mar-2011 (English)
Customer Rating: 4/5
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comments I was very happy with my stay. The staff were warm and helpful and the hotel is very nice.
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From: Anthony Gordon (Scotland)
Submitted on 7-Mar-2011 (English)
Customer Rating: 5/5
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comments Great facilities, great room, great food and brilliant location
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 7-Mar-2011 (English)
Customer Rating: 4/5
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comments One night for a wedding in the area. Beautiful Hotel in a Beatiful Location. We really enjoyed our stay. Our only two comments were the rooms were very warm even with the windows open and the tables at breakfast were very close together. Otherwise a good stay.
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From: Alan Laird (Scotland)
Submitted on 27-Feb-2011 (English)
Customer Rating: 5/5
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comments We enjoyed our stay at The Fairfield very much. Nice friendly atmosphere and comfortable room and to finish it off a lovely breakfast. We would stay here again. Thank you.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 16-Feb-2011 (English)
Customer Rating: 4/5
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comments As usual, an excellent stay. The radiators in the room, however, didn't seem to turn off, making the room extremely warm.
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From: Angus Robinson (Scotland)
Submitted on 15-Feb-2011 (English)
Customer Rating: 3/5
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comments Check in was quick and efficient with directions given to room. It took a little while to establish that we had the correct room as a number and room name was on the key but only a room name on the door. The room was clean and very spacious. The TV was very small relative to the room size (maybe 21ins?) and wasn't easy to see when in bed as it was below the level of the bed. The bed was rather small being a standard double bed., not really what you expect now a days. We had a front facing room which, as it was a typical Scottish Winters evening, was a bit noisy with wind noise from the window areas. Breakfast was very good with good service. Lunch was also excellent. Overall this was a nice hotel which lets its self down a bit in my opinion with the points made about the room.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 14-Feb-2011 (English)
Customer Rating: 4/5
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comments My husband and I really enjoyed our stay at the hotel. We had a beautiful room (one of the rooms with a sea view). We were pleasantly surprised at the choice for breakfast - the fish we had was delicious. We also thought the staff were great. Every person I spoke to, from the receptionist to the woman on duty at the pool, was exceptionally pleasant. The only minor issues came about as a result of a wedding party in the hotel that weekend. We had chosen the hotel as we wanted to eat in the restaurant, but it was only after booking that we were told that the only tables available were before 5.30 or after 9.30. We were also disappointed that the bar was closed to residents that night because of the wedding. However, on the positive side, staff recommended a fantastic restauant in Troon and, when we came back from there, were also happy to arrange for us to have a nightcap in the reception.
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From: margaret reid (Scotland)
Submitted on 8-Feb-2011 (English)
Customer Rating: 3/5
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comments dinner was excellent and so was the breakfast dissapointed in the bedroom
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From: Ian Dawson (Scotland)
Submitted on 21-Jan-2011 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 18-Jan-2011 (English)
Customer Rating: 4/5
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comments room was comfortable & spotless. dinner was good & the staff at night in the restaurant & bar could not have been more helpful. service at breakfast was disappointing. although there was only one other couple there if felt like we were an inconvenience.
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From: Jane Saunders (Scotland)
Submitted on 6-Jan-2011 (English)
Customer Rating: 5/5
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comments My husband and I had a fabulous stay. Staff v v friendly. Christmas day lunch was excellent. Room was fantastic - great view. Thanks for making our Christmas stay so enjoyable.
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From: John McBain (Scotland)
Submitted on 2-Jan-2011 (English)
Customer Rating: 4/5
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comments Only downside was the bed. It was far too soft and offered no support at all. Wife and I kept rolling into the middle of the bed and given that she has a bad back didn't sleep well at all. This was the only negative in an otherwise fantastic hotel experience. We would definitely love to come back but the bed would maybe put us off. If the beds were a bit more supportive would def book again. Reception and breakfasting staff made us very welcome and are a credit to the hotel. Thanks again!
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From: James Hamilton (Scotland)
Submitted on 19-Dec-2010 (English)
Customer Rating: 5/5
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comments very friendly.staff couldn,t do more to make our stay more comfortable
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From: Craig Wood (Scotland)
Submitted on 21-Nov-2010 (English)
Customer Rating: 5/5
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comments Very pleasant stay, staff very friendly, rooms very spacious, clean and comfortable. We'll be back!
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From: Ann Brown (Scotland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 4/5
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comments We had a very relaxing stay and enjoyed the leisure facilities provided. Rooms were very comfortable and staff were vey friendly. Excellent breakfast set us up for the day.
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From: ROBERT MOORE (Scotland)
Submitted on 1-Nov-2010 (English)
Customer Rating: 5/5
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comments HAD MY MOTHERS 80TH BIRTHDAY WITH FAMILY RECENTLY,THE STAFF WERE VERY FRIENDLY AND THE FOOD WAS EXCELLENT, WE HAVE STAYED AT THE FAIRFIELD ON A FEW OCCASSIONS NOW AND HAVE ALWAYS HAD A GREAT TIME.
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From: Eileen McInnes (Scotland)
Submitted on 31-Oct-2010 (English)
Customer Rating: 3/5
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comments We have stayed at this hotel before and were extremely happy with the overall experience. This time the food was absolutely fabulous as before but the hotel was not sufficiently staffed for the number of guests on the night. There was a large party who were given first priority, and my opinion is that the other guests should have been given a preferential rate to allow for the substantial delay in service. The experience this time at the hotel was marred by the quality of service.
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From: Edwin Thomson (Scotland)
Submitted on 30-Oct-2010 (English)
Customer Rating: 5/5
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comments Fairfield House hotel is an excellent well run hotel. The leisure facilities were very good and the room was very well presented, spacious and comfortable. We were luck enough to have fantatstic weather and were therefore able to make use of the deck area outside the bar which has great views over to Aarran. Very pleasent while having a nice gin and tonis before dinner. The dining room and conservatory are very well appointed and the staff very attentive. Excellent food complimented by a very good wine list. I'll be back for future visits!!
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 25-Oct-2010 (English)
Customer Rating: 3/5
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comments loved the room and its view but we were disppointed we had two twin beds pushed together when we asked for a double room (double bed), and not many lamps would work in the room
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From: Sam Walker (Scotland)
Submitted on 24-Oct-2010 (English)
Customer Rating: 3/5
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comments The staff were friendly and knew their jobs (especially the jolly Nightporter), the room was clean and filled the bill, breakfast was good, but somehow the finishing touches that I expect at the price paid just were not there. Television set was outdated and the toiletries provided were maybe green but looked and performed poorly. Pass marks, but only just!
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From: Angus Fielden (United Kingdom)
Submitted on 20-Oct-2010 (English)
Customer Rating: 5/5
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comments Excellent Hotel.
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From: Daniel Janyja (United States)
Submitted on 18-Oct-2010 (English)
Customer Rating: 5/5
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comments Fabulous hotel and restaurant in a very convenient location.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 18-Oct-2010 (English)
Customer Rating: 5/5
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comments Very nice hotel- would stay again and recommend to friends
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 11-Oct-2010 (English)
Customer Rating: 5/5
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comments friendly and very helpful staff, facilites spotless, very homely and welcoming. room spacious and clean, would recommend to friends and colleagues.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 27-Sep-2010 (English)
Customer Rating: 3/5
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comments The hotel is in a good position close to the beach,and the room was ready on arrival.Downstairs,the bar area and restaurant are decorated tastefully,and the staff helpful and friendly.The only criticism we had was the decor of our room,it was clean the bed comfortable,but despite being refurbished recently it was flowery and old fashioned.
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From: Ulrich Schick (Germany)
Submitted on 16-Sep-2010 (English)
Customer Rating: 4/5
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comments Very nice hotel, big guestroom, very big bathroom, very clean. Friendly and helpful staff. More channels on TV would be desirable. Both bedside cabinet lamps did not work.
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From: David Broadbent (United Kingdom)
Submitted on 15-Sep-2010 (English)
Customer Rating: 5/5
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comments Excellent in all respects - room, service and food. Really enjoyed the restaurant and found all the staff to be very helpful and friendly. Obviously, a very well managed small hotel.
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From: Martin Trainer (Scotland)
Submitted on 13-Sep-2010 (English)
Customer Rating: 4/5
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comments Excellent stay. The room was far and beyond my expectations with lovely, warm feel with a great bathroom. Staff were extremely helpful and friendly. Had a lovely meal in the restaurant (a conservatory type part of the building) which provides a beautiful view of the sea and sunset.
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From: george wade (Scotland)
Submitted on 11-Sep-2010 (English)
Customer Rating: 4/5
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comments doors banging outside our bedroom door woke us up several times during the night,mostly coridor doors very disturbed sleep, but on the positive side clean room,comfy bed,good room service,nice food, bathroom very nice,clean,loved the jaquzzi bath,and brekfast was nice,and all staff very friendly,i would defenitly reccommend the hotel and would like to stay again in the future.
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From: Gayle McGowan (Scotland)
Submitted on 5-Sep-2010 (English)
Customer Rating: 4/5
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comments Loved our stay at your hotel. Food was out this world. The only critism i found was the pool area was a bit dated and could do with a being updated and made a bit more safe. Walking from the pool to the sauna etc no slip mats which meant you could easily fall and hurt yourself on the floor.
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From: Amanda Patterson (Scotland)
Submitted on 22-Aug-2010 (English)
Customer Rating: 5/5
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comments A beautiful period house, with sumptuous bedroom and ensuite facilities, tastefully modernised. Fabulous 3 course meal in lovely surroundings, we felt our short break was very good value for money. We came for a rest, and left feeling that way.
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From: jaclyn scaturo (United States)
Submitted on 18-Aug-2010 (English)
Customer Rating: 5/5
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comments My stay was great. everyone was so nice and accommodating. if i ever make it back to Scotland, i will definitly stay at the Fairfield
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From: Chandra Moss (United States)
Submitted on 12-Aug-2010 (English)
Customer Rating: 5/5
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comments We really enjoyed our stay. The room we stayed is was large and spacious. Great location. We would definitely stay here again.
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From: Mary Simmonds (United States)
Submitted on 2-Aug-2010 (English)
Customer Rating: 4/5
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comments Our stay at Fairfield House Hotel was wonderful. We arrived early in the morning from the USA and we were offered a room for changing and shower right away, until our reserved room was ready. The food was excellent, especially the eggs with salmon. Our reserved room with the water view was spacious and beautifully appointed. The location of the hotel is very convenient. Mary Stewart
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 1-Aug-2010 (English)
Customer Rating: 5/5
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comments friendly and helpful staff, lovely setting, comfortable room. Overall excellent
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From: Carrie Watson (Scotland)
Submitted on 26-Jul-2010 (English)
Customer Rating: 3/5
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comments The Fairfield House was a lovely hotel with a great location. Staff were very friendly, the breakfast was good with an excellent choice. The only complaint we would have was that there were a few rooms being renovated on our floor, which meant being woken up with the noice each morning! When you away for a relaxing couple of days that is the last thing you want.
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From: Juergen Wisotzki (Germany)
Submitted on 24-Jul-2010 (English)
Customer Rating: 4/5
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comments very good restaurant, bar and nice staff at all.
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From: anne murphy (Scotland)
Submitted on 24-Jul-2010 (English)
Customer Rating: 5/5
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comments outsatnading hotel
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 22-Jul-2010 (English)
Customer Rating: 3/5
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comments Terribly dissappointed to discover that a hotel of this standard of approval did not have a lift. Room, once we were in it, was very good. Food was excellect but evening meals too expensive.
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From: Tom Pettit (United Kingdom)
Submitted on 19-Jul-2010 (English)
Customer Rating: 5/5
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comments Lovely hotrel, executive room was great, staff attentive and polite food amazing.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 12-Jul-2010 (English)
Customer Rating: 5/5
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From: Allan Blackburn (United Kingdom)
Submitted on 7-Jul-2010 (English)
Customer Rating: 5/5
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comments We had a very enjoyable stay at Fairfield House Hotel recently. The room was beautiful and the staff were helpful and friendly. We will be back later in the year.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 6-Jul-2010 (English)
Customer Rating: 3/5
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comments No problem with the room itself, just too noisy with staff? parking early in the morning, slamming doors, and too near the bins, not a problem apart from on bin day. Food and staff very friendly and no complaints.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 4-Jul-2010 (English)
Customer Rating: 5/5
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comments Good location,attentive staff and relaxed atmosphere.We will certainly stay here again.
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From: "Hotel Guest, details on file." (United States)
Submitted on 29-Jun-2010 (English)
Customer Rating: 5/5
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comments We had a lovely stay at Fairfield House. The location was wonderful with the easy walk to town and right on the water. The staff was friendly and helpful and the accommodations were clean.
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From: DARREN LEWIS (United Kingdom)
Submitted on 28-Jun-2010 (English)
Customer Rating: 5/5
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comments everything about our stay in this hotel was fantastic, good food and drink, excellent rooms and very helpfull staff, highly recommended.
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From: "Hotel Guest, details on file." (Netherlands)
Submitted on 22-Jun-2010 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 19-Jun-2010 (English)
Customer Rating: 5/5
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comments Stayed in the cottage-like rooms by the carpark with friends next door. Lovely rooms. Excellent location. Woke up to beautiful views of Arran and a lovely full Scottish breakfast included in the room price. Outstanding value for such a beautiful hotel. Will definately be back again.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 13-Jun-2010 (English)
Customer Rating: 5/5
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comments Lovely hotel. Rooms well decorated, spacious and comfortable. Great breakfast.
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From: "Hotel Guest, details on file." (Ireland)
Submitted on 7-Jun-2010 (English)
Customer Rating: 4/5
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comments Great hotel, very quiet rooms. Food very good. The person at reception called Karen I think was trying to be helpful but was very unfriendly,no smile.Sarah was very experienced and helpful.
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From: alan leonard (Scotland)
Submitted on 7-Jun-2010 (English)
Customer Rating: 5/5
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comments My wife and I had an excellent stay at the Fairfield Hotel. Very clean and well appointed rooms. Nice food from a good menu while watching the sun setting. From the manager to the night porter all staff were friendly, welcoming and very helpfull.
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From: Kenneth Mutton (Ireland)
Submitted on 2-Jun-2010 (English)
Customer Rating: 4/5
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From: Allan McKechnie (Scotland)
Submitted on 31-May-2010 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 30-May-2010 (English)
Customer Rating: 4/5
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comments we enjoyed our stay and our room was large and comfortable, the only thing we were not satisfied with was the noise from what sounded like a generator which we think was coming from the roof space just outside our room (no 11). As it was a very warm night on 22 May we had to leave the window open and this noise was constant during the night. Hope this feedback helps.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 25-May-2010 (English)
Customer Rating: 3/5
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comments All the staff my wife and I met were extremely friendly and helpful, and the food was very good. However, the facilities in Room 36 were not up to the standard I would have expected form a 4-star hotel, in that there appeared to be only one power socket for three appliances. One could either watch the television or make a hot drink or use the trouser press! To plug in any one of these appliances meant either scrambling underneath the table or pulling the table away from the wall. Surely one should be able to use all three at the same time and without scrambling about on the floor. Also, the carpet in front of the wardrobe was damaged, detracting from the appearance of the room.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 23-May-2010 (English)
Customer Rating: 4/5
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comments Overall we thoroughly enjoyed our stay,the room was of a very high standard, the two dinners we had were excellent with first class service . Only negative point was breakfast on the Saturday what was left was not warm , and on the Sunday there was no bacon ,eggs , mushrooms,fruit ,rolls, tea and toast was a long wait even to be asked, and it took time to find anyone who seemed capable of getting a response ,this was only 9.20 am Everything else is in keeping with a very good 4 star hotel , the breakfast and service was not.
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From: stuart gillmor (Scotland)
Submitted on 23-May-2010 (English)
Customer Rating: 5/5
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comments would recomend this hotel to anybody
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 17-May-2010 (English)
Customer Rating: 5/5
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comments Accommodation excellent (But no lift evident in the old part of the hotel we were in).Staff very pleasant and food very good. We would definitely recommend the hotel.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 16-May-2010 (English)
Customer Rating: 4/5
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comments No complaints whatsoever.A well run, clean and pleasant hotel in a stunning location.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 9-May-2010 (English)
Customer Rating: 5/5
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comments Extremely pleased with my choice of hotel. The staff were very friendly on our arrival and throughout our 2 day stay. Our room was very spacious and the bathroom was a delight. The menu choice at breakfast and dinner was tremendous - certainly any diet can be forgotten during your stay! I can certanly recommend the Fairfield House Hotel, which provided me with a relaxing and enjoyable stay and I am looking forward to another visit as soon as I can. GrahamEastLothian
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 5-May-2010 (English)
Customer Rating: 4/5
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From: Chris Noden (United Kingdom)
Submitted on 5-May-2010 (English)
Customer Rating: 4/5
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comments Been to the Fairfield before several years ago, before the new restaurant/bar work. The staff are very friendly and the rooms all have great character. We preferred the old bar as it was more inviting, but the new one is not bad - it's just very modern. Would definitely go back again. It was a lovely relaxing stay with amazing food.
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From: stephen frew (Scotland)
Submitted on 2-May-2010 (English)
Customer Rating: 4/5
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comments Very pleasent stay
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From: Andy Page (United Kingdom)
Submitted on 23-Apr-2010 (English)
Customer Rating: 3/5
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comments NIce bar area, and excellent food, with a view of the Isle of Arran - Big room, and huge bathroom, but the wardrobe door kept falliing open which was irritating. Overall, a decent hotel.
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From: Anne-France Humbert-Droz (Switzerland)
Submitted on 23-Apr-2010 (English)
Customer Rating: 4/5
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comments Well situated,the hotel is a good place to stay, with a friendly welcome. The only thing not complimentary I have to say is that on one of the two nights we had dinner there, the grill must not have been cleaned for some time as it left a charred taste to even the rare steak... Pity!! So you just have to hope for the right cook, I guess..
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From: john mcmenemy (Scotland)
Submitted on 18-Apr-2010 (English)
Customer Rating: 4/5
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comments booked exec double on arrival given upgrade to suite,very helpfull and pleasant staff,very enjoyable weekend.only one small negative,if you are an elderly couple no one to take bags to room
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From: Mathew Hosking (United Kingdom)
Submitted on 5-Apr-2010 (English)
Customer Rating: 5/5
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comments The staff were helpful, friendly and personable and went out of there way to assist. They also upgraded my room to a better room for no extra cost. Would definitely stay there again.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-Mar-2010 (English)
Customer Rating: 4/5
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comments A very comfortable stay, facilities really good and the staff very friendly. The service in the restaurant could have been a bit quicker, but the food was very good. I would definately recommend to others.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 21-Mar-2010 (English)
Customer Rating: 5/5
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comments Excellent accomodation. Polite, helpfull and friendly staff. Great location. Good qulaity food and service. Would definately use again.
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From: annie kane (Scotland)
Submitted on 20-Mar-2010 (English)
Customer Rating: 5/5
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From: Susan Webber (Scotland)
Submitted on 19-Mar-2010 (English)
Customer Rating: 3/5
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comments Room was very comfortable with great views. Food in the evening was a bit dissappointing
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From: Nicholas Ryles (Northern Ireland)
Submitted on 14-Mar-2010 (English)
Customer Rating: 5/5
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comments Beautiful interior, excellent food and service. secure parking and easy to get to. will definitely be back.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 20-Feb-2010 (English)
Customer Rating: 4/5
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comments Stayed for one night, as planned. Central location, clean and well-decorated room. Nice cooked breakfast in restaurant overlooking sea views.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-Dec-2009 (English)
Customer Rating: 4/5
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comments Lovely hotel with helpful and pleasant staff. Had to wait a long time for dinner which, as a single traveller, I would have preferred to have received more promptly.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 30-Nov-2009 (English)
Customer Rating: 4/5
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comments The hotel is a beautiful old building and combines traditional rooms and reception with a more modern bar area
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 27-Nov-2009 (English)
Customer Rating: 5/5
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From: moira stewart (Scotland)
Submitted on 8-Nov-2009 (English)
Customer Rating: 4/5
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comments our room was excellent, enjoyed our stay staff were friendly, especially young blond girl who worked in the bar sorry i can't mind her name, only disapointment was the food could have been better for a 4 star, maybe an off day with the chef.
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From: Christine McIntosh (Scotland)
Submitted on 8-Nov-2009 (English)
Customer Rating: 4/5
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comments good value DB&B package; pleasant and helpful staff; comfortable large bedroom ; good spa facility with warm pool; quiet and relaxing stay; bedroom a bit too warm overnight but was a mild weekend
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From: "Hotel Guest, details on file." (Canada)
Submitted on 6-Nov-2009 (English)
Customer Rating: 4/5
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comments I loved my stay in this hotel. The room was comfortable, the food fantastic, the service was wonderful. My only problem was the huge number of fire-doors one had to pass through. I would stay there again without hesitation.
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From: Judith Leslie (Australia)
Submitted on 3-Nov-2009 (English)
Customer Rating: 4/5
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comments Lovely Hotel..strange (rock) music in the restaurant...but that seems to be a characteristic of UK hotels
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From: "Hotel Guest, details on file." (United States)
Submitted on 26-Oct-2009 (English)
Customer Rating: 4/5
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comments The hotel staff and food were excellent. The room was clean and sleek. The heat is controlled for the entire hotel, it was hot in the room, but the staff couldn't change our room temperature. This was the only downfall, everything else was pleasant.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 25-Oct-2009 (English)
Customer Rating: 5/5
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comments Excellent service, food and quality of rooms.
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From: elisabeth milcent (Scotland)
Submitted on 18-Oct-2009 (English)
Customer Rating: 5/5
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From: donald reddie (Scotland)
Submitted on 18-Oct-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 16-Oct-2009 (English)
Customer Rating: 3/5
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comments The food was very much better than expected, and than it was last time. Dissapointed in the suite which only had one daylight source - a door to an alleyway, and it had no views of nearby sea. Staff helpful and friendly.
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From: Jan Ove Solvang (Norway)
Submitted on 21-Sep-2009 (Swedish)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 14-Sep-2009 (English)
Customer Rating: 5/5
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comments the hotel was very nice. room was excellent and meals were delicious. staff couldn't have been nicer. very friendly. will definately stay again
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From: Roger Woods (Northern Ireland)
Submitted on 6-Sep-2009 (English)
Customer Rating: 4/5
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comments Good, friendly hotel with a reasonable breakfast. There was a wedding at the hotel but there was absolutlely no disruption to our stay.
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From: robert garrett (Scotland)
Submitted on 5-Sep-2009 (English)
Customer Rating: 5/5
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comments we enjoyed the hospitality and the facilities and the room was excellent ,will go again ideal short break.
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From: wendy bradley (United Kingdom)
Submitted on 5-Sep-2009 (English)
Customer Rating: 5/5
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comments Very enjoyable stay, clean, comfortable and staff friendly and helpful. Wold certainly stay again
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 31-Aug-2009 (English)
Customer Rating: 4/5
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comments Great reception staff who were very accommodating and helpful/
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From: Judi Brown (United Kingdom)
Submitted on 24-Aug-2009 (English)
Customer Rating: 5/5
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comments Very hospitable and welcoming. Beautiful room and views.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 24-Aug-2009 (English)
Customer Rating: 4/5
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comments Staff were welcoming, friendly and helpful. The hotel was very nice and the room especially so, only we couldn't close the window properly - and it was gale force with lashing rain outside. Also, no soap at the sink. Apart from that, our stay was very enjoyable and dinner in the restaurant very good.
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From: Brian Simpson (Scotland)
Submitted on 21-Aug-2009 (English)
Customer Rating: 5/5
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From: Maureen Booth (Scotland)
Submitted on 11-Aug-2009 (English)
Customer Rating: 5/5
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comments The hotel was very attractive and clean. Excellent situation on the front and near centre of Ayr. Room (Carnegie suite)was fantastic. Only negative comment would be a bit noisy with kitchen noise and door banging into leisure suite, though this didnt go on too long.
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From: James Kline (United States)
Submitted on 10-Aug-2009 (English)
Customer Rating: 5/5
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comments My wife and I just spent 14 nights in England and Scotland, in nine different Hotels and Inns. The Fairfield was by far one of the best hotels for the value. I would recommend it to my friends and would consider no other if I were to return to the area.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 7-Aug-2009 (English)
Customer Rating: 4/5
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comments polite service, great location, although not the cheapest the food was good
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From: "Hotel Guest, details on file." (Canada)
Submitted on 3-Aug-2009 (English)
Customer Rating: 5/5
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From: Ann & Frank Mills (Scotland)
Submitted on 28-Jul-2009 (English)
Customer Rating: 5/5
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comments The Fairfield Hotel offers a high quality service. Each time we visit this hotel we enjoy our stay. The staff are friendly and from check-in to make your stay special. Will definitely be returning.
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From: Julie Garbett (United Kingdom)
Submitted on 25-Jul-2009 (English)
Customer Rating: 4/5
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 20-Jul-2009 (English)
Customer Rating: 5/5
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From: David Cameron (Scotland)
Submitted on 13-Jul-2009 (English)
Customer Rating: 5/5
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From: Colin Dunne (United Kingdom)
Submitted on 7-Jul-2009 (English)
Customer Rating: 4/5
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comments Very good experience. The huge bathroom was a lovely surprise. Pleasant and helpful staff.
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From: "Hotel Guest, details on file." (Norway)
Submitted on 29-Jun-2009 (English)
Customer Rating: 4/5
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comments Very pleasent staff - good service
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From: christine hilder (United Kingdom)
Submitted on 12-Jun-2009 (English)
Customer Rating: 5/5
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comments hotel close to seafront rooms large even singles for which i paid half price staff friendly food good
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 8-Jun-2009 (English)
Customer Rating: 5/5
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comments 2nd time at Fairfield, and again excellent, will be back again!!
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 8-Jun-2009 (English)
Customer Rating: 3/5
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comments this is the 3rd time we have stayed at the hotel and the secnd time I have been contacted and asked b management to change rooms asit appeared that the main suite had been double booked. This time I wasassured that I would still be looked after even although I had declined the offer of free champ& choco. I was not lookrd after very well. The bin had not been cleaned and there were hairs in the jacuzzi but no apology !!!
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From: Alison Galloway (Scotland)
Submitted on 7-Jun-2009 (English)
Customer Rating: 5/5
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comments We had stayed here for a weekend about 15 months ago and despite terrible weather, we thoroughly enjoyed our weekend. We were worried that going back might be a disappointment but in gloriously sunny weather, it was even better than before. Staff are professional and friendly, food was excellent (we got a dinner, bed and breakfast deal) and Ayr is a great centre.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 31-May-2009 (English)
Customer Rating: 2/5
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comments Room was not as modern as I had thought, although very spacious. Changing facilities in the leisure area were very poor.
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From: Charles Conde (United Kingdom)
Submitted on 27-May-2009 (English)
Customer Rating: 4/5
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comments We were celebrating our 25th wedding anniversary and as it was the 1st day of our holiday it marked a fine start. Hotel was spotless and the staff and food excellent
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From: "Hotel Guest, details on file." (Northern Ireland)
Submitted on 26-Apr-2009 (English)
Customer Rating: 5/5
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comments First class and would recommend this hotel and its friendly and helpful staff to anyone
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From: Paul MacDonald (United Kingdom)
Submitted on 20-Apr-2009 (English)
Customer Rating: 5/5
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comments The Fairfield Hotel was a great venue for a romantic weekend away. Following a few previous disasters my partner and I were ready to start a list of faults but could find only positive things to say. The location was great, the staff were professional and friendly the room was large and comfortable. We also ate dinner at the hotel and found the whole evening an absolute pleasure.
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From: Garry Peacock (United Kingdom)
Submitted on 6-Apr-2009 (English)
Customer Rating: 4/5
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comments good food but a bit pricy
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From: Dave Roberts (United Kingdom)
Submitted on 5-Apr-2009 (English)
Customer Rating: 5/5
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comments Excellent staff, great location with superb view from our room.
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From: Michael Wilson (United Kingdom)
Submitted on 23-Mar-2009 (English)
Customer Rating: 2/5
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comments Room faced onto courtyard plant area with associated noise issues. Further issues with returning to the hotel at night with no night porter present involving a 15 minute wait outside for front door to be opened. Other than the above hotel was quite pleasant.
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From: Peter Inglis (Scotland)
Submitted on 9-Mar-2009 (English)
Customer Rating: 5/5
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comments Excellent staff , couldn't be any nicer. Brilliant stay.
(This review has been edited)
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From: Neil McCafferty (Scotland)
Submitted on 27-Feb-2009 (English)
Customer Rating: 5/5
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comments Hotel has become a favourite for my partner and I. We live around an hour away and regularly are delighted to stay at the FHH. Combination of excellent food, nice rooms, pool, sauna and gym - with friendly service all for a reasonable price does it for us every time! Thanks to all who have made our visits so enjoyable.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 23-Feb-2009 (English)
Customer Rating: 5/5
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comments Excellent overall service.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 18-Feb-2009 (English)
Customer Rating: 4/5
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comments always a good standard that you would expect from this hotel, very good customer service.
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From: Richard Chatterton (United Kingdom)
Submitted on 29-Jan-2009 (English)
Customer Rating: 4/5
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comments The Fairfield hotel is a pleasure to use, clean,comfortable and a really good breakfast.
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 18-Jan-2009 (English)
Customer Rating: 4/5
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comments Excellent service at the hotel, we arrived early and they went out of their way to have the room made up so we could offload our luggage - no extra charge unlike other hotels. Food in the hotel was of a high standard - chef was very accommodating in providing us with a late lunch. Good choice of breakfast items and cooked breakfast was the freshest and cooked to order. Would definately stay there again and would recommend it to others.
(This review has been edited)
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From: Elizabeth Hutcheson (Scotland)
Submitted on 7-Dec-2008 (English)
Customer Rating: 5/5
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comments Our room was upgraded free of charge on arrival. Both the room and bathroom were enormous. Furniture was a bit worn but this only added to the charm of the room. The staff were terrific - especially at reception and the night porter was a lovely cheeky chappy. My husband and I had a lovely weekend stay here and I would highly recommend this to anyone in need of a relaxing break.
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From: "Hotel Guest, details on file." (United States)
Submitted on 14-Nov-2008 (English)
Customer Rating: 4/5
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comments Charming place to stay. Folks running the place, from check-in to check-out very effecient, super friendly.
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From: Dorothy Watson (United Kingdom)
Submitted on 30-Oct-2008 (English)
Customer Rating: 5/5
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comments I requested a double room with a Sea View if possible (even though we only paid the normal room rate). When we arrived we had been put into the Blenheim Suite, which was fantastic with a huge bed and luxurious fittings and bathroom - and with a sea view. The meals were wonderful and the spa just topped it off. We would definitely stay there again.
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From: David Dempster (Scotland)
Submitted on 27-Oct-2008 (English)
Customer Rating: 5/5
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comments Yet again another extremely pleasant stay. New menu with some excellent food to choose from. We received an upgrade on arrival which was most appreciated - Thank you Nancy!!. Will visit again soon.
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From: Thomas Honeyman (Scotland)
Submitted on 19-Oct-2008 (English)
Customer Rating: 5/5
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comments Great friendly staff, beautiful rooms and out of this world food! The wife and I WILL be back again.
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From: william reynolds (France)
Submitted on 30-Aug-2008 (English)
Customer Rating: 5/5
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comments Chambre très agréable, spatieuse. Repas et petit déjeuner très bon. Personnel très avenant
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From: stephen higgins (Scotland)
Submitted on 9-Jun-2008 (English)
Customer Rating: 4/5
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comments lovely location, good food and friendly staff.
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From: "Hotel Guest, details on file." (United Kingdom)
Submitted on 7-Jun-2008 (English)
Customer Rating: 5/5
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comments Great hotel, views are great and the size of the room and bathroom were very generous. The location is excellent and staff all friendly and pleasant. Would recommend - value for money!
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From: David Dempster (Scotland)
Submitted on 2-Jun-2008 (English)
Customer Rating: 5/5
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comments Fairfield House Hotel provides a successful blend of old and modern styles both in the public and private areas. Rooms spotless and well equiped - the bottled water is a nice touch. Friendly and helpful but nor overbearing staff and exceptional quality of food. All in all a very pleasant place to spend a short break. David Dempster
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From: David O Hara (Ireland)
Submitted on 7-Jul-2007 (English)
Customer Rating: 5/5
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comments A TRULY EXCELLENT TWO NIGHT STAY AND WE WILL BE BACK . TOP CLASS
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 4-Apr-2009 (English)
Customer Rating: 4/5
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From: Steven Reid (Scotland)
Submitted on 23-Mar-2009 (English)
Customer Rating: 5/5
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From: Janice Frazer (United Kingdom)
Submitted on 14-Feb-2009 (English)
Customer Rating: 5/5
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From: "Hotel Guest, details on file." (Scotland)
Submitted on 2-Feb-2009 (English)
Customer Rating: 4/5